Telesales Executive

Senior Gen AI Full Stack Engineer:

• Strong background in AI/ML and Gen AI with a deep understanding of LLMs, NLP pipelines, and AI model lifecycle.

• Experience in designing and building guardrail systems for Gen AI applications – including prompt filtering, semantic validation, toxicity detection, and hallucination mitigation.

• Fast API experience for API development.

• Proficiency in Python with frameworks like LangChain, Transformers, OpenAI, and LLM orchestration tools.

• Strong DevOps skills including CI/CD, Docker, Kubernetes, and Git.

Experience integrating Gen AI models into enterprise platforms securely and ethically.

Role & Responsibility -:

Create close working relationships with Product, Strategy, Marketing, and Engineering, to shape and deliver design vision and strategy

Gather and evaluate user requirements in collaboration with product managers and engineers

Illustrate design ideas using storyboards, process flows and sitemaps

Practice an iterative, user-centered design approach and create best-in-class deliverables in every phase of the UX design lifecycle.

Lead discovery sessions and brainstorms.

Develop user flows, wireframes, UI mockups and prototypes that clearly illustrate how sites, feature function and look like

Present concepts, ideas and potential solutions to stakeholders and senior management and implement their feedback.

Participate actively in UX testing and revise designs after synthesizing test results.

Utilize deep knowledge of UX best practices and trends in media, online learning and emerging

Identify and troubleshoot UX problems (e.g. responsiveness)

Creating and maintaining a site-wide style guide

Location - Mumbai

Responsibilities

• Ability to transform briefs into compelling copy and content for the brand
• Medium agnostic approach towards writing
• Strong understanding of how creative writing can impact consumer behavior and help build a brand
• Planning and execution of copy requirements for social media channels, CRM, website and other digital platforms (short format copy, captions)
• Guide a team of junior writer/s to deliver creative copy and content according to the brief
• Work with teams (internal and external) to ensure project management and completion
• Ability to work closely with graphic designers and video editors for timely planning and execution of campaigns

Qualifications

• Able to work efficiently in a fast-paced, startup environment
• Impeccable English writing skills, degree or postgraduate degree in English Literature, Mass Communication or Copywriting preferred
• Understanding of how to maintain consistent tone of voice across all brand channels
• Comfortable with both short and long format content (more of short format)
• Must have: Experience in copywriting for social media and CRM channels. Good to have: website, brochures and other POSM
• Previous experience in advertising agencies, design houses and content platforms preferred

Responsibilities include:

1. Designing, developing & deploying the product

2. Work as part of a team to build React Native iOS / Android applications

3. Architect, build and maintain excellent React Native applications with clean code

4. Translating wireframes and PSD designs into functional responsive apps, Implement pixel perfect UI's that match designs

5. Binding UI elements to JavaScript object models, work with native modules when required

6. Creating RESTful services with Node.js

7. Developing scalable web architectures

8. Working in a cross-functional team to deliver a complete user experience

9. Creating unit and integration tests to ensure the quality of code

10. Being responsive to change requests and feature requests

11. Writing code that is cross-platform and cross-device compatible

12. Co-ordinating end-to-end implementation

13. Release applications to iOS and Google Play stores

We are a B2B SaaS company that is re-imagining how companies use sales incentives to motivate their employees. We believe great results are only achieved when people are motivated - and our product is nothing but an extension of that philosophy.

On a more day-to-day level, our product takes away the ambiguity and grunt-work behind manual sales incentive calculation, and allows companies to experiment with incentive plans that actually work for every employee - and not just top performers. We are a team of experienced founders who between them have built and sold software products pretty much all across the globe. We are backed by some of the best angels and institutional investors in India - and are growing at breakneck speed.

Responsibilities

• Work as part of a collaborative, agile team to deliver industry-leading engagement capabilities in web.
• Integrate with other services to help Elevate seamlessly provide value to more companies
• Design and develop feature enhancements that continue to deliver on the value and provide an excellent customer experience
• Troubleshoot and resolve emergency server or code issues at any stack level
• Ability to empathize with end-users; build with scale and ease of adoption in mind
• Experience building in an agile setting with code reviews and quality as a priority
• Strong design skills for separation and modularity of code; aversion to overly complex, spaghetti code

Qualifications

• A bachelor's degree in Computer Science, related technical field, or commensurate experience
• 1+ years experience in production web application development
• 1+ years of experience working with NodeJS or an equivalent web framework and language
• Experience writing JavaScript code, either vanilla JS or using a framework such as Node.js or React, Redux
• Unit testing experience (Jest)
• 3rd party API usage and integration experience
• RDBMS usage (e.g. MySQL, PostgreSQL)
• AWS

Persistence: design it, build it, if it breaks, fix it, but make it work, and make it shine

Bonus Skills

• Free and/or Open Source project work
• Amazon Web Services, DevOps experience
• Database Design

Perks

• Competitive salary and equity package
• Great culture and team camaraderie
• Work from Anywhere
• Health Insurance
• Flexible vacation and sick policy
• Macbook Pro or similar Linux laptop

Your Responsibilities:

• Responsible for overall tech stack of the product
• Designing overall architecture of the web/ mobile application
• Maintain quality and ensure responsiveness of applications
• Exposure to security and data protection management
• Building modular, reusable codes and libraries
• Ability to build product from scratch & drive it to completion
• Optimize applications for best user experience
• Development experience for both mobile and web based products.
• Unit Testing of developed modules

Skills:

Front-End

• Web fundamentals like HTML, JavaScript, and CSS
• CSS preprocessors like Sass, LESS, bootstrap
• JavaScript frameworks like React js, AngularJS, or Ember etc.
• Libraries like jQuery or Backbone.js
• Front-end (CSS) frameworks like Foundation or Bootstrap
• Web sockets

Back-End

• Rest API design and development
• CRUD (Create, Read, Update, Delete)
• RESTful Services
• Web fundamentals like React js, HTML, JavaScript, and CSS
• Server-side languages like Javascript, PHP, Python
• Database technologies like MySQL and MongoDB.
• Web server technologies like Node.js, Nginx, ISS, etc.

INSIDE SALES - COUNSELLOR 

We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.

This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.

Responsibilities

• Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
• Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
• Counsel leads on their personal growth prospects in the education industry 
• Maintain excellent and supportive rapport with all leads
• Follow up after the sale to ensure customer satisfaction and gain referrals
• Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
• Use CRM to track leads and manage pipelines daily
• Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond

Qualification Criteria

• 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
• Excellent verbal communication skills, strong conversationalist, and well-versed in English
• Strong negotiation and objection handling skills with the ability to work within deadlines
• Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
• Understand the landscape of the Education Industry and the current needs of teachers and school leaders
• Proficient with Microsoft Office / Google Documents and CRM systems

• Good understanding of UI, cross-browser compatibility, general web functions, and standards.
• Ensuring the technical feasibility by communicating and co-ordinating with the UI/UX teams.
• Optimizing applications for maximum speed and scalability.
• Working closely with graphic designers and converting designs to visual elements.
•   Expertise and hands-on experience with Web Applications and programming languages such as HTML, CSS, JavaScript, jQuery, Bootstrap.
•   Knowledge of using (Ex: advanced JavaScript libraries and frameworks such as Angular, NodeJS, ReactJS, VueJS, etc.).
•   Developing mobile and desktop responsive web applications.
•   Maintaining code integrity and organization.
•   Assisting in updating the application development policies to ensure that all future applications meet the latest technical requirements.
•   Collaborating with other team members and stakeholders for requirements.

Our client is looking for a Senior/Lead Full Stack .Net Developer for their headquarter office which is located in San Francisco, California. Looking for top-notch developers who are passionate and well-versed with modern technologies like .Net Core, MVC, SQL, and JS frameworks.

This position gives you an opportunity to lead exciting projects, work directly with teams in the US and with super smart people that you can learn from, and contribute to their knowledge.

Requirement:

• 7-15 years of experience in software development.
• Hands-on design and coding are required.
• Expertise in React.JS.
• Good knowledge of database concepts and Microsoft SQL Server.
• Highly proficient in modern JavaScript, HTML, CSS, ReactJs, and in one or more libraries for state management (e.g. Redux)
• Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
• Research and evaluate new software, frameworks, and techniques to provide recommendations to the division.
• Design and develop robust and scalable software components.
• Strong analytical and troubleshooting skills.
• Bachelor's degree in Computer Science or a technical field.

Perks & Benefits:

• Friendly, talented, collaborative, and entrepreneurial team
• Competitive and comprehensive benefits and perks
• Generous holiday and PTO policies
• Training and development opportunities and allowance
• Fun and inclusive digital, and (in the future) in-person events
• Employee groups - DEI committee, fun committee, wellness group, and more
• Flexible remote work

About company

The company is the industry-leading collection of online destinations (including Astrology.com, Horoscope.com, Keen, and PsychicCenter) providing spiritual guidance on love, relationships, career, health, and life overall. They are passionate about connecting people with the world's best advisors (including psychics, tarot card readers, life coaches, and more) and content to empower everyone to live happier lives.

A team of over 100 employees is powered by their diverse perspectives and company core values:

• They are humble. They believe the best result is achieved by leveraging others perspectives
• They think like owners. They make decisions that optimize for the greater good of the organization
• They challenge limiting beliefs. They are at their best when they identify and shatter the status quo expectations.

The company is an equal opportunity workplace and is an affirmative action employer. They are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.