Telesales Executive

We’re Hiring: Customer Care Executive (Inbound Process)

📍 Ahmedabad | 🗓️ 6 Days | 💼 Exp: 0–5 yrs | 👩‍🎓 Freshers Welcome

✨ What You’ll Do:

📞 Handle inbound calls & emails

🤝 Resolve complaints & ensure satisfaction

💡 Guide customers with service info

📝 Maintain accurate documentation

✨ What We Need:

🎓 Graduate / PG (any field except Engg.)

🌐 Fluent in English, Hindi & Gujarati

🗣️ Strong verbal & vocal English skills

🏆 Right attitude, loyal & long-term vision

If any customer visits to site, need to explain them about the Project and Amenities. Should show them the available Plots, Flats & Villas. 

Develop and maintain strong customer relationships.

Identify new sales opportunities and potential clients.

Keep up-to-date with industry trends and competitor activities.

Job Responsibility: 

• Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual 

• Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.

• Contributes to team effort by accomplishing team metrics and SLA   

• Provides all billing-related information to customers – helps in resolving any billing issues 

• Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems 

• Ensures and provides quality service to both internal and external customers. 

• Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues 

• Participates and provides expertise as a member of the Customer Care group 

• Attends regular meetings and feedback sessions 
  
  

API Lead Developer

Job Overview:

As an API developer for a very large client, you will be filling the role of a hands-on Azure API Developer. we are looking for someone who has the necessary technical expertise to build and maintain sustainable API Solutions to support identified needs and expectations from the client.

Delivery Responsibilities

• Implement an API architecture using Azure API Management, including security, API Gateway, Analytics, and API Services
• Design reusable assets, components, standards, frameworks, and processes to support and facilitate API and integration projects
• Conduct functional, regression, and load testing on API’s
• Gather requirements and defining the strategy for application integration
• Develop using the following types of Integration protocols/principles: SOAP and Web services stack, REST APIs, RESTful, RPC/RFC
• Analyze, design, and coordinate the development of major components of the APIs including hands on implementation, testing, review, build automation, and documentation
• Work with DevOps team to package release components to deploy into higher environment

Required Qualifications

• Expert Hands-on experience in the following:
• Technologies such as Spring Boot, Microservices, API Management & Gateway, Event Streaming, Cloud-Native Patterns, Observability & Performance optimizations
• Data modelling, Master and Operational Data Stores, Data ingestion & distribution patterns, ETL / ELT technologies, Relational and Non-Relational DB's, DB Optimization patterns
• At least 5+ years of experience with Azure APIM
• At least 8+ years’ experience in Azure SaaS and PaaS
• At least 8+ years’ experience in API Management including technologies such as Mulesoft and Apigee
• At least last 5 years in consulting with the latest implementation on Azure SaaS services
• At least 5+ years in MS SQL / MySQL development including data modeling, concurrency, stored procedure development and tuning
• Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment
• High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency
• Should be a self-starter and team player, capable of working with a team of architects, co-developers, and business analysts

Preferred Qualifications:

• Ability to work as a collaborative team, mentoring and training the junior team members
• Working knowledge on building and working on/around data integration / engineering / Orchestration
• Position requires expert knowledge across multiple platforms, integration patterns, processes, data/domain models, and architectures.
• Candidates must demonstrate an understanding of the following disciplines: enterprise architecture, business architecture, information architecture, application architecture, and integration architecture.
• Ability to focus on business solutions and understand how to achieve them according to the given timeframes and resources.
• Recognized as an expert/thought leader. Anticipates and solves highly complex problems with a broad impact on a business area.
• Experience with Agile Methodology / Scaled Agile Framework (SAFe).
• Outstanding oral and written communication skills including formal presentations for all levels of management combined with strong collaboration/influencing.

Preferred Education/Skills:

• Prefer Master’s degree
• Bachelor’s Degree in Computer Science with a minimum of 12+ years relevant experience or equivalent.

Website: https://nowpurchase.com/" target="_blank">https://nowpurchase.com  

LinkedIn: https://www.linkedin.com/company/nowpurchase/" target="_blank">https://www.linkedin.com/company/nowpurchase/

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media.
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data and present them to your managers
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share it with internal teams

• Proven experience as a Business Development Executive or freshers is also welcomed.
• Proficiency in English
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations

Foreign Accounting experience compulsory (Night Shift)

Required Skills:

• Having experience on daily operations of the accounting in QuickBooks.
• Timesheets, Invoicing, Billing
• Month & Year-End Process.
• Accounts Payable/ receivable.
• Receipt & Payments.
• General Ledger
• Account Reconciliations
• Provide required accounting data and produce financial reports and statements
• Establish appropriate practices for collecting client financial information, analyzing, verifying, and reporting.

• Excellent written and verbal communication skill is a must.
• Candidate should be comfortable in US shifts.
• Preference will be given to first world educated candidates.

• Employee friendly Corporate Work culture
• Excellent Salary structure
• Timings are fixed (6:30 PM to 3:30 AM) with Saturday and Sunday Off.
• Best in class infrastructure
• In-House Meals are available.
• Strong recognition for our employees, giving them excellent career path.
• An outstanding opportunity to work with On-shore US clients.

Designation : IOS Developer

Location : HSR, Bangalore

About the Company

Making impact driven by Data. 

Vumonic Datalabs is a data-driven startup providing business insights to e-commerce & e-tail companies to help them make data-driven decisions to scale up their business and understand their competition better. As one of the EU's fastest growing (and coolest) data companies, we believe in revolutionizing the way businesses make their most important business decisions by providing first-hand transaction based insights in real-time.. 

About the Role

We are looking to hire an iOS Developer to design and build functional applications compatible with a range of iOS devices. Your primary focus will be developing high-end iOS applications with a commitment to delivering sophisticated design, creation of quality products and collaborating with the design team for new features,  identifying and fixing application bottlenecks, maintaining the core code, and updating applications published on the App Store.

 If you have a strong working knowledge of iOS Frameworks and IMAP Protocol, are hungry to learn, compassionate about your work and are familiar with the mentioned technical skills, we’d love to speak with you.

What you’ll do

• Design, build, upgrade and boost email client applications to create an exceptional user experience
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Help maintain code quality, organization, and automatization of application
• Translate application storyboards and use cases into functional applications
• Identify bottlenecks and devise elegant solutions to improve the scope of functionality of the application

• Ensuring quality and performance as per expected specifications.
  

  
  What you need to have

  TECHNICAL SKILLS

  • Extensive experience with iOS Frameworks and understanding of Apple’s design principles and interface guidelines.
  • Deep understanding of native iOS languages & technologies such as Swift, Xcode, UIKit etc.
  • Proficient at coding, client communication and product development.
  • 2 or more years of working experience as an iOS Developer.
  • More than 1 year of working experience with communication-based applications

   

  You are

  
  
  • Excited to learn, are a hustler and “Do-er”
  • Passionate about building products that create impact.
  • Updated with the latest technological developments & enjoy upskilling yourself with market trends.
  • Keen on benchmarking and optimizing deliverables by taking ownership. 
  • Willing to experiment with novel ideas, take calculated risks & work efficiently
  • Driven to achieve objectives by collaborating proactively with team members
  • Someone with a problem-solving attitude, ability to handle multiple tasks while meeting expected deadlines and exceptional communication skills
  • Interested to work as part of a supportive, highly motivated and fun team.

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.