
Company Profile:
Machwan Communication & Research is INDIA'S LEADING business intelligence, data management & data analytics company, Headquartered in New Delhi and branch office at Noida . Established in the year 2005 and have been on an epic ride ever since. Machwan helps businesses to effectively drive their marketing and sales campaigns by fueling their campaigns with data-driven insights & actions, resulting in increased ROI and time-bound results.We transform DATA into actionable insights & essential intelligence which is required at every step of the business decisions.
Website: https://www.machwan.com
REQUIREMENT:
Fresher’s and 1 year working experience. Client / customer coordination experience is required if experienced.
Fluency in English and writing skill of corporate communications is a must
Tele-calling experience in a BPO / KPO is preferable
JOB DISCRIPTION:
• Discovery of customers to generate database opportunities using secondary research as per client needs.
• Making cold calls, intermediate calls, follow up.
• Manage, nurture and convert leads into MQL/SQL.
• Identify strong potential prospects using creative skills.
• Advocating client’s products
• Work smoothly with good communication and higher conversion of leads and build happy environment in office.
• Provide accurate and timely information as required to managers and senior management.
• Influencing & pursuing the customer
• Building a list of prospect and creating business opportunity for the client
• Finally aligning the customer with the client
• Sometimes inviting customers to participate in the events sponsored by the client
• Out reaching accounts using emails and other channels.
• Adhere to company policies, procedures, culture, and business values.
• Passionate and learn to research about the lead/marketing industry.

About Machwan Communication and Research
About
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- Graduate / Post- Graduate with 0-6 Months experience in a customer support role
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- Customer focus and adaptability to different personality types
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Required – React Native, Firebase Integration, Third Party SDK integrations
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- Bachelor’s degree in management, finance or computer sciences or equivalent experience
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- 8+ year in Software/SAAS business
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- Good understanding of core concepts of React.js.
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Permanent WFH opportunity.
Shift timing 11 am- 8 pm

