Telesales

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

1. Answering day to day client queries and providing creative solutions
2. Working on large scale project that optimize our clients’ workflows
3. Training clients on the EDS platform
4. Helping to improve client documentation, writing help articles, or creating how to videos
5. Becoming an expert on the EDS platform

Desired Skills / Qualifications:

1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
3. Ability to manage multiple projects and work collaboratively.
4. Should have excellent writing and verbal communication skills.

Benefits and Perks:​

1. Atmosphere of growth and opportunity
2. Collaborative culture of smart, young and dedicated people
3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
4. Other perks and employee benefit

Company background:

Myfi is a dynamic and innovative wealthtech company committed to empower people to take control of their financial outcomes by providing access to intelligent and unbiased financial advice.

MyFi is an AI powered financial assistant that serves to break down the complexities around financial planning so that users can make better decisions. Through a conversational chatbot experience, MyFi makes the start of your financial journey seamless.

We are passionate about pushing the boundaries of technology and delivering exceptional solutions to our users. Our goal is to provide better wealth outcomes for every individual through a conversational AI powered Co-pilot.

Our Culture:

· We’re a fast paced startup looking impact lives through technology and innovation

·Ownership and self-motivation is key, we don’t believe in micro managing

·We’re outcome and impact driven, something isn’t done until a user benefits from it

Our Values: Go With You GUT

· Grow At the Edge: We are driven by personal growth. We get out of our comfort zones and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses.

·Understanding through Listening and Speaking the Truth: We value transparency. We communicate with radical candour, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully.

· I Win for Team Win: We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.

Key responsibilities:

· Work closely with the design and product teams to help craft conversational experiences for our users

· Ability to work independently to deliver features that the team design

· You need to own outcomes without someone watching over you

· Understand the data we have and identify how we could leverage it to create more personalised experiences for our users

· Fine tune models with data specific to our use case

· Use different RAG approaches to augment data that the LLM already ha

Ability to be a leader and independent contributor (we’re a startup so be ready to do whatever it takes)

· Setup new workflow, systems and tool from the ground up (you will have support, but we’re building things from scratch)

Requirements:

·      Masters/Bachelor's degree in computer science, mathematics, statistics, engineering, or relevant field

·      10+ years of overall work experience

·      1-2 Experience working with LLMs and Generative AI

·      Hands-on experience in various LLM fine-tuning techniques (e.g. LORA), LLM inference frameworks (e.g. vLLM), advanced RAG pipelines

·      5-6 years of machine learning/deep learning experience within frameworks such as TensorFlow and/or PyTorch

·      Experience using RAG base approaches

·      Understanding of financial concepts and investing would be a big plus but not required

·      Publications at reputable machine learning conference or journal

Dear ,      

I came across your profile and am impressed with your background. I wanted to reach out regarding a Salesforce Developer role. Based on your profile, I think you would be a great fit! If you are interested in hearing more, I would love to connect and give you more information.

Please find the below job specifications,

Position: Salesforce Developer

Location: Hyderabad, Telangana, India

Job Type: Permanent (full-time)

Company Overview:

About Wallero:

We are a Seattle-based company specializing in product engineering, software development, and technology services. With offices in the U.S., Canada, Bulgaria, and India (specifically, Manjeera Trinity Corporate, JNTU-Hitech City Road, adjacent to LULU Mall in Hyderabad), we provide comprehensive solutions to our global clientele.

As a Microsoft Gold partner company, Wallero is committed to delivering exceptional services and innovative solutions in the technology space. For a detailed overview of our company, please visit: Wallero About Us

Wallero Culture:

At Wallero, we foster a vibrant and inclusive culture that values collaboration, innovation, and professional growth. We believe in creating an environment where every team member can thrive and contribute meaningfully to our projects and initiatives. Explore more about our culture and career opportunities at: Wallero Careers

Primary Skills / Expertise: Force.com, Apex, Lightening Aura, Lightning LWC, Lightning Flows, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Omnistudio, REST API’s, Services Integration, SFDC Administration, Salesforce DevOps, Git, VS Code.

Role & Responsibilities:

• Should have 7+ years of experience in Salesforce.com Architecture, Design and Development.
• Highly proficient with Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud and Einstein Analytics
• Deep understanding and hands-on experience with all aspects of Salesforce declarative customisation—custom objects, validation rules, OWD settings, profiles, roles, approval processes, permission sets, flows, process builders, etc.,
• Highly proficient with Apex, LWC, Lightning Components, Aura, Flows for Industries (DPA), REST API, SOQL, Salesforce Platform events, CDC etc.,
• Experience building customer-facing, web-based user interfaces using Experience cloud, with an understanding of HTML/XHTML, XML, JavaScript, CSS, etc.
• Expertise in Force.com Sites, Salesforce Shield, Security, CORS, Connected Apps, SSO, Authentication protocols, etc.
• Expert-level knowledge of salesforce coding best practices
• Salesforce-certified Developer (Platform Developer1 and Platform Developer2)
• Exceptional written and verbal communication skills
• Demonstrated ability to effectively work in a team environment with varying skill set levels.

Why Wallero?

·      Founded by technologists from Microsoft, Wallero has established a strong reputation for building amazing products, applications and cloud solutions for enterprises and municipalities in the US and Worldwide

·      At Wallero, products and solutions are developed for enterprises who demand the industry’s best in cutting-edge technologies. Whether it’s Internet of Things, Custom Mobile Apps, or Public Cloud, your career at Wallero will enable you to have hands-on experience in delivering customer delight while enhancing your career growth by working with the latest and best in technology.                                                                                                                                                                                      

·      Our culture encourages initiative and growth while promoting the ability to take on new opportunities and work on new technology.

·      Wallero’ s culture is one of collaboration and teamwork—always encouraging individual and team contributions.

·      Employees work in a respectful environment and can work on the projects that align with their career and technology interests.

If you believe you have the skills and experience necessary for this role and are excited about contributing to our team, we would love to hear from you.

• Answer Inbound/Outbound Calls Professionally, Explain Products And Services To Customers
• Identify Customer's Needs And Wants And Convince Them To Buy The Product/Service
• Gain Comprehensive Product Knowledge To Enhance Performance
• International Voice Process/International BPO
• U.K. Shift Timings - 01:30 PM - 11:30 PM
• Fluent Communication Skills Mandatory
• Location - N.I.B.M. Kondhwa, Pune M.H.

Who We are:

Paxcom a leading Digital Solution Provider is a part of Paymentus now, a leading electronic bill payment provider. PaymentUs leads the North American marketplace in electronic bill payment solutions and have recently signed a partnership with Paypal, Alexa and Walmart. We are looking for passionate programmers skilled in Java, Python, Angular, NodeJS, Python, Jenkins, Postgresql, Docker, Kubernetes, Spark and AWS to join our development team.

For more details, please visit https://paxcom.ai/

Why Join Us?

Get a chance to contribute and get recognition from Day 1.

You hate micromanagement and are able to take your decision independently. 

Enjoy flexible and relaxed wok environment.

Work 5 days a week (Enjoy work-life balance).

A friendly, Supportive, Professional and achievement-oriented management team

Competitive remuneration.

An opportunity to learn new things every day.

You Enjoy:

Ideal resource should be from Java background with a minimum of 3+ years’ experience in Java technologies.

Should have extensive experience working with Spring, Any ORM and Restful Web services.

Strong experience building, designing, and consuming Restful web services.

Must have experience with spring boot/Spring MVC

1+ years’ experience with one or more JS frameworks: NodeJS/Express, Angular, React, ExtJS, Vue is preferred

Experience / Knowledge of Agile Scrum methodology.

Should have used GIT and be self-dependent on resolving merge conflicts.

Should be familiar with build tool like Maven or Gradle.

Excellent verbal and written communication skills.

Ability to handle small teams and mentor them.

Leader, Doer & Architect for Enterprise Java applications

Experience of payment card industry is a plus.

Tech Stack:

Java 8+

Microservices

REST 

Spring Framework 4/5

MySQL 5.6/Oracle

Nice To have (CPM Scheduling, Angular/React, NodeJS)

Linux, GIT, Docker, kubernetes, Cloud, AWS,Kafka

Building tools like Maven, Ant, Gulp

Tech Stack :

ANGULARJS, NODEJS, REQUIREJS, EXPRESSJS, HTML5, CSS3, JAVASCRIPT, AJAX, REST API, JQUERY, POSTGRESQL/MYSQL, MVC FRAMEWORK, MICROSERVICES ARCHITECTURE

Responsibilities:

• Design and build advanced applications
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Able to understand and create Documentation according to Client requirement.

Requirements:

• Ability to write clean, commented and maintainable code.
• Basic understanding of microservices.
• Basic understanding in designing, architecting, developing enterprise class products and solutions.
• Basic understanding of MVC frameworks.
• Good understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
• Understanding accessibility and security compliance.
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system.
• Basic understanding data migration, transformation, and scripting.
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform.
• Basic understanding of a back-end programming concepts.
• Basic understanding of code versioning tools, such as Git.
• Proper understanding of OOPS concepts.
• Creating database schemas that represent and support business processes.
• Understanding of startup culture.
• Good team player, Quick learner.