Telecaller cum Receptionist

Overview:

Join our team at YoHo Design as a Sales Associate and play a pivotal role in driving sales growth and enhancing customer satisfaction. As a Sales Associate, you will be responsible for providing exceptional service to clients, assisting them in selecting products and services that meet their interior design needs, and contributing to the overall success of our firm.

Key Responsibilities:

1. Customer Service: Provide exemplary customer service by greeting clients, assessing their needs, and guiding them through the selection process.

2. Product Knowledge: Develop a deep understanding of our products and services, including furniture, accessories, lighting, and design consultation services.

3. Sales Generation: Actively engage with clients to identify opportunities for sales, upselling, and cross-selling of products and services.

4. Consultative Selling: Utilize your knowledge of interior design principles to offer personalized recommendations and design solutions to clients.

5. Relationship Building: Build and maintain strong relationships with clients to foster repeat business and referrals.

6. Order Management: Assist clients with placing orders, processing payments, and coordinating delivery and installation.

7. Merchandising: Maintain a clean and organized showroom environment, ensuring that products are properly displayed and inventory levels are monitored.

8. Administrative Tasks: Perform various administrative duties, such as maintaining client records, generating sales reports, and responding to inquiries via phone, email, or in person.

9. Collaboration: Work closely with other team members, including designers, project managers, and administrative staff, to ensure a seamless customer experience.

10. Continuous Learning: Stay updated on industry trends, product developments, and best practices in interior design and sales techniques.

Must Have:

* Previous experience in retail sales, preferably within the interior design industry.

* Strong interpersonal and communication skills, with the ability to engage effectively with clients and colleagues.

* Passion for interior design and a keen eye for aesthetics.

* Proven track record of meeting or exceeding sales targets.

* Ability to multitask and prioritize tasks in a fast-paced environment.

* Proficiency in using computer software and point-of-sale systems.

* Flexibility to work weekends and evenings as needed.

* Complete Sales background with 2 years experience

Education:

Bachelor’s degree in interior design, marketing, business administration, or a related field preferred.

Job Title: Project Manager – Digital Transformation

Location: Chennai

Experience: 9+ Years

Work Mode: Full-time | Work from Office

About the Role:

We are looking for a dynamic and experienced Senior Project Manager to lead our broader digital transformation and eCommerce initiatives. The ideal candidate will have a strong background in mobile app development project management, excellent stakeholder management skills, and hands-on experience delivering high-impact digital solutions.

Key Responsibilities:

• Lead the planning, execution, and delivery of Android-based mobile application projects
• Manage eCommerce-focused digital transformation programs end-to-end
• Coordinate cross-functional teams including developers, designers, testers, and business stakeholders
• Ensure project goals, timelines, and budgets are met without compromising on quality
• Drive agile delivery practices, sprint planning, and stakeholder reporting
• Identify project risks and implement mitigation strategies
• Serve as the primary point of contact for clients and internal leadership on assigned projects
• Ensure seamless collaboration across on-site and remote teams
• Monitor KPIs and project metrics to track delivery progress

Required Skills & Experience:

• 9+ years of total experience, with at least 4+ years in a project management role
• Proven experience in Android mobile application project delivery
• Strong exposure to eCommerce platforms and digital transformation projects (Mandatory)
• Solid understanding of mobile development lifecycle and architecture
• Familiarity with Agile/Scrum methodologies and tools like JIRA, Confluence, Trello
• Excellent communication, client interaction, and team leadership skills
• Ability to manage multiple projects simultaneously in a dynamic environment

Nice to Have:

• PMP / Prince2 / Agile Scrum Master certification
• Working knowledge of iOS mobile apps is a plus
• Experience with cloud-based backend integration for mobile apps

Educational Qualification:

Bachelor’s or Master’s degree in Computer Science, IT, or a related field

Experience in handling Architecture and commercial Interior Projects

Excelled at proposal and presentations

Prepared project estimations, BOQ and handled the tendering process

Established good team co-ordination and vendor and consultants contact client 

Prepared working drawings for architectural project

Site visits and report making

Experience: 2 to 4 years

CTC Offered: Upto 15lpa

Job Description:

1. In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
2. Knowledge of REACT tools React Components designing, React-Bootstrap.
3. Experience with user interface design.
4. Experience with responsive and adaptive design.
5. Understanding of SEO principles.
6. Experience with browser-based debugging and performance testing software.
7. Excellent troubleshooting skills.
8. Good project management skills.

Interview Process:

1. Personal interview with Sr. Manager (Technical Round)
2. Personal Interview with HOD (Technical + Behavioural)

• Work with developers to design algorithms and flowcharts
• Produce clean, efficient code based on specifications
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting

Year of experience- 2+ years

Skills

• Experience with designing, developing, deploying, and maintaining secure and scalable web-based applications.
• Experience using JavaScript based frameworks- ReactJS/AngularJS, HTML/CSS, Java Script, XML, jQuery, NodeJS, Express and other related technologies.-Good understanding of data structures and algorithm-Familiarity with databases.
• Experience working with container technologies like Docker and knowledge of CI/CD processes for automated integration and deployment.-Basic knowledge of AWS preferred.

• Experience with Scrum or other Agile development methodologies.-Comfortable working in multi-disciplinary, self-organized teams.-Good at written and verbal communication skills.

• Design and develop high-quality software used by millions of customers, in an agile and iterative development culture.
• Support and maintain existing applications and develop new modules as and when required for feature enhancements.
• Adopt best practices in web development, design, testing, code review, version control, documentation, build, deployment, and operations.
• Participate in design reviews, code reviews, and provide improvement recommendations.
• Working closely with product lead, delivery lead, and other agile team members, and ensures that the desired result for our projects are achieved.

• Writing reusable, testable, and efficient code.
• Design and implementation of low-latency, high-availability, and performant applications
• Integration of user-facing elements developed by front-end developers with server-side logic
• Implementation of security and data protection
• Integration of data storage solutions

Skills And Qualifications

• Practical knowledge and understanding of web applications.
• 3+ years of good hands-on experience in Python, with knowledge of Django
• Good hands-on experience in SQL Database (MYSQL / Postgres)
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Able to create database schemas that represent and support business processes.
• Strong unit test and debugging skills
• Proficient understanding of code versioning tools GIT.
• Has experience of working in an Agile Environment. Fluent in English (written and oral) Fluency in a second language is preferred.
• Comfortable working remotely with great communication skills for a remote work environment.

Bonus Qualifications

• Knowledge of any cloud. ( Especially Azure )