Telecaller

We are seeking a highly organized and proactive professional with Engineering background to provide comprehensive support to the CEO. This role goes beyond traditional executive assistance, with a strong focus on strategic alignment, operational efficiency, and cross-functional coordination. The ideal candidate will act as a trusted partner to the CEO, ensuring priorities are executed seamlessly and business objectives are advanced effectively.

Job Overview

We are looking for a strategic and results-driven Sales Consultant with 6–8 years of experience in consulting sales to drive business growth across the Southeast Asia (SEA) region. The ideal candidate will be responsible for building and executing a go-to-market strategy, acquiring new clients, and scaling revenue while maintaining strong profitability. This role requires a combination of strategic thinking, strong client engagement skills, and the ability to close high-value consulting deals.

Key Responsibilities

• Own and drive end-to-end sales for the Southeast Asia region
• Develop and execute a clear go-to-market (GTM) strategy aligned with business goals
• Generate annual revenue of ₹4–5 Cr with a target of ~40% profit margin
• Identify, qualify, and close new business opportunities in consulting services
• Build and maintain strong relationships with CXOs and senior stakeholders
• Collaborate with delivery and solution teams to craft compelling proposals and solutions
• Lead client presentations, negotiations, and contract closures
• Continuously track market trends, competition, and opportunities within SEA markets
• Build a strong and sustainable sales pipeline to ensure consistent growth

Required Skills & Experience

• 6–8 years of experience in consulting sales / IT services / Salesforce or enterprise solutions sales
• Proven track record of meeting or exceeding revenue targets in international markets (preferably SEA)
• Strong experience in solution selling and a consultative sales approach
• Ability to create and execute region-specific sales strategies
• Excellent communication, negotiation, and stakeholder management skills
• Experience working with cross-functional teams including delivery and pre-sales
• Self-driven, entrepreneurial mindset with a strong ownership attitude

Preferred Qualifications

• Experience selling into Southeast Asia markets (Singapore, Malaysia, Indonesia, etc.)
• Exposure to Salesforce or digital transformation consulting services
• Established network within target industries is a strong advantage

Work Requirements

• Willingness to align with SEA time zones and travel as required
• Ability to independently manage and grow a regional business

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities:

• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions
• Performance tuning, improvement, and optimization of the application
• Ensuring high performance of applications and providing support

Skills and Qualifications:

• Strong proficiency with JavaScript and Node.js
• Knowledge of Node.js and frameworks available for it such as Express
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of server-side templating languages such as Jade, EJS
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration
• Familiarity with AWS
• Experience with Mongo DB/Dynamo DB

Education and Experience:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 2+ years of experience as a Node.js Developer or similar role

• Responding to escalated customer issues from L1 Customer Support Specialists.
• Excellent communication skills, especially related to relaying information between technical and non-technical parties
• Working closely with support and Level 3 teams.
• Building a deep technical knowledge of our product capabilities for both the front and back end.
• Escalating issues when required according to defined escalation paths.
• Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
• Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
• Work continuously to document product and technical knowledge.
• Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

What you need to have: