Telecaller & Lead Qualifier

REVIEW CRITERIA:

MANDATORY:

• Strong Manager – Customer Success, Account management Profile
• Must have 6+ years of overall experience with at least 4+ Years in Customer Success role
• Must have 1+ years of experience in AdTech industry
• Must have experience managing clients in the outside India market (Preferably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)

PREFERRED:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

ROLE & RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustling experience ina high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 6-8 years of experience in the internet/technology industry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Software Development Engineer (SDE) – Mobile / Full-Stack Developer (IoT & AI)

Company: PGAGI Consultancy Private Limited 

Industry: AI & Emerging Technology Startup 

Role Type: Full-Time 

Work Mode: Work From Office 

Experience Required: Minimum 2 Years 

Location: Bangalore

About PGAGI

PGAGI Consultancy Private Limited is an AI-driven technology startup focused on building intelligent, scalable, and real-world digital solutions across AI & next-generation software systems.

We are looking for highly driven engineers who enjoy solving practical problems, building production-ready systems, and working across multiple technologies in a startup environment.

About the Role

We are looking for an SDE with strong React Native mobile development experience, full-stack development knowledge, and a clear background in IoT-based systems.

The candidate should have hands-on experience working with mobile applications that interact with IoT devices, sensors, hardware systems, real-time device data, or cloud-based IoT platforms.

Knowledge of AI-based systems, AI integrations, automation workflows, LLMs, or AI-powered product features will be considered a strong advantage.

The ideal candidate should also have basic team-leading capability, ownership mindset, and the ability to manage technical execution with a small development team.

Key Responsibilities

1. Develop and maintain mobile applications using React Native.
2. Build scalable, reusable, and production-ready mobile app components.
3. Integrate mobile applications with backend APIs, databases, and cloud services.
4. Work on IoT-based integrations, including:

• Device-to-app communication
• Sensor data handling
• Real-time device monitoring
• MQTT / WebSocket-based communication
• Hardware-software interactionIoT dashboard or control system integration

5.Collaborate with hardware, backend, frontend, AI, and product teams.

6.Work on AI-enabled features where required, such as:

• AI-based automation
• Data analysis
• AI alerts or recommendations
• LLM/API integrations
• Smart monitoring or decision-support systems

7.Lead small development tasks and guide junior developers.

8.Review code, debug issues, and improve application performance.

9.Participate in architecture planning and technical decision-making.

10.Ensure proper documentation of mobile flows, APIs, IoT integrations, and system logic.

Required Skills

• Minimum 2 years of experience in React Native mobile development.
• Strong knowledge of JavaScript / TypeScript.
• Experience in mobile app development for Android and/or iOS.
• Hands-on exposure to IoT systems or IoT-enabled applications.
• Experience working with IoT device data, sensors, MQTT, BLE, Wi-Fi modules, embedded systems, or real-time hardware communication.
• Experience with REST APIs, WebSockets, and real-time data handling.
• Basic full-stack development knowledge using Node.js, Python, FastAPI, Express.js, or similar backend technologies.
• Database knowledge such as MongoDB, PostgreSQL, Firebase, or similar.
• Understanding of Git, debugging, deployment, and development workflows.
• Ability to lead tasks, coordinate with team members, and take ownership of delivery.

AI Knowledge — Strong Priority

Candidates with knowledge or experience in the following will be preferred:

• AI-powered applications
• LLM API integrations
• OpenAI / Gemini / Claude APIs
• AI automation workflows
• AI-based monitoring or analytics
• Predictive alerts or recommendation systems
• AI agents or intelligent assistants
• Prompting and AI workflow design

Good to Have

• Experience with AWS IoT, Azure IoT, Google Cloud IoT, Firebase, or similar platforms.
• Experience with MQTT brokers, BLE, embedded hardware, Raspberry Pi, Arduino, ESP32, or similar devices.
• Native Android/iOS development knowledge.
• Experience building dashboards for IoT monitoring or device control.
• Prior experience in AI + IoT projects.
• Previous experience leading a small development team.

Candidate Expectations

• Must be comfortable working from the office.
• Should have strong ownership and problem-solving ability.
• Should be able to work across mobile, backend, IoT, and AI-related modules.
• Should communicate clearly with both technical and non-technical teams.
• Should be disciplined with timelines, documentation, and reporting.
• Should be capable of guiding junior developers and coordinating execution.

Why Join PGAGI?

- Opportunity to work on cutting-edge AI + IoT products.

- Fast learning and high-growth startup environment.

- Exposure to real-world intelligent systems and scalable architectures.

- High ownership and direct product impact.

- Collaborative engineering culture focused on innovation and execution.

Job Title: .NET Developer (5+ Years Experience)

Location: Chennai / Hyderabad / Bangalore

Date: 8th November 2025 – Walk-in Drive

Job Description:

We are hiring experienced .NET Developers with 5+ years of hands-on experience in C#, ASP.NET, .NET Core, and SQL Server. Candidates should be proficient in building scalable web applications and APIs.

Key Skills:

C#, ASP.NET, .NET Core

SQL Server, Entity Framework

RESTful APIs, MVC

Front-end (HTML, CSS, JavaScript – added advantage)

Note: Candidates are requested to attend the walk-in drive on 8th November 2025 at the preferred location.

• You need to be excited about the problem that we are trying to solve
• 4+ years of experience building applications in Native iOS (Swift)
• Build pixel-perfect, buttery smooth UIs.
• Strong Js fundamentals - You should be able to contribute partially to our existing React Native development as well
• Ability to give clarity and communicate well with the team, including Product, Backend and Dev-Ops (if and when needed)
• Ability to use profiling tools well, getting to root causes of bugs fast
• Ability to pick and work on adjacent technologies if and when required (Eg: If the best performance monitoring solution needs a basic firebase setup, that should not be a blocker for you to go ahead and do so)
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes
• You need to be comfortable working in a remote environment (Good internet connection and availability on phone is needed)
• Deep understanding of iOS architecture
• Understanding of inter app communication
• System design thinking
  
  

• Experience with React Native or similar Hybrid Frameworks
• Exposure to Objective C
• Experience in Test Driven Development
• Ability to tell Product what creates better User Experience, ability to tell backend what API responses will help the user get a faster load time
• Inquisitiveness to understand the system as a whole, and not only be stuck to your domain of expertise (Eg: Asking questions like why does this particular response take so much time as compared to others, and brainstorming with the backend engineer on how to improve on it)

• Competitive Salary
• Health insurance for you and your family
• Work timings - You are the master of your time. However, with great freedom comes great responsibility. If you have committed something to the team, we expect that you will give it your best to make sure that commitment is done and is done on time
• Leave policy - Take a leave whenever for whatever reason you want. No questions asked!
• Work remotely

Us: At https://www.bito.co" target="_blank">Bito, we are on a mission to help developers get work done and collaborate like never before. 

You: Hungry, results-driven with a startup mindset.

Our company is a very early-stage startup that hopes to dramatically improve how developers collaborate, especially in a remote world. Our founders have started, built, and taken a company public worth over $2B.  We are looking to take our learnings, learn a lot along with you, and do something more exciting this time. We are on that initial dreamy, crazy journey of finding product market fit. Although the early journey will be difficult, we can assue you that it will be incredibly rewarding too!

We are looking for software engineers who enjoy solving challenging and complex problems. Design and write code which is easy to understand and support with good understanding of algorithms and data structures. You will work in the team leading our efforts to bring our app to developers around the world. 

We are building this company with a fully remote approach, with our main teams for time zone management in the US and in India.

Requirements:

• Minimum 3+ years of hands-on development experience
• Strong in Java, Go, JavaScript.
• Having hands on experience with programming in other languages is a plus
• Strong understanding and experience with high scale and high-performance distributed systems
• Well versed with REST and micro services as well API design experience
• Basic knowledge of spring and AngularJS
• Hands on experience with Git, CI/CD frameworks
• Hands on experience with NO SQL, SQL data stores
• Making complex technical and design decisions
• Conducting performance tests and performance improvement
• Being a part of and supporting our user community
• Critical thinker and good problem-solver.
• Prior experience with building extensions/plugins for browsers, IDEs is a plus
• Prior experience with AWS, Docker, Kafka is a plus

• Design intuitive, human-centric flows, and experiences on the web, iOS, and Android
• Own a wide variety of projects that vary from big picture concepts to granular feature details
• Identify and produce design artifacts that make the team more effective (journey map, user flow, wireframes, etc.)
• Analyze the success of your solutions and iterate
• Create our design system from scratch yourself and help onboard future designers as we scale
• Present work and use design to build alignment and influence product direction
• Research and understand users, plan and conduct usability tests, and leverage data to make confident design decisions
• Influence our product roadmap by advocating for the user and educating the team on key design concerns
• Contribute to high-level strategic decisions with the engineering team and leadership

Skills & Requirements

• If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
• 1-8 years of experience delivering extraordinary design as a UX designer, information architect, interaction designer, or similar. Experience designing in the fintech industry is a big bonus.
• Portfolio with a history of impactful projects that showcase your design process
• Strong UX, interaction, and visual design skills
• A human-centric approach to designing products
• A bias for action and a tenacious focus on how your work impacts users and the business
• Strong cross-functional collaboration and communication skills
• Fluency in commonly used design software (FIGMA!) and related tools

Good to have

• Experience leading / mentoring other designers
• Experience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstorms
• Experience setting a vision for a product experience.
• Prototyping skills (using Invision, HTML, CSS, Framer, Principle, etc.)
• Ability to write and edit HTML, CSS, and Javascript
• Conceptual understanding of popular front-end frameworks like Angular and React

As an Infrastructure Engineer at Navi, you will be building a resilient infrastructure platform, using modern Infrastructure engineering practices.

You will be responsible for the availability, scaling, security, performance and monitoring of the navi Cloud platform. You’ll be joining a team that follows best practices in infrastructure as code

• Build out the Infrastructure components like API Gateway, Service Mesh, Service Discovery, container orchestration platform like kubernetes.
• Developing reusable Infrastructure code and testing frameworks
• Build meaningful abstractions to hide the complexities of provisioning modern infrastructure components
• Design a scalable Centralized Logging and Metrics platform
• Drive solutions to reduce Mean Time To Recovery(MTTR), enable High Availability.

• Good to have experience in managing large scale cloud infrastructure, preferable AWS and Kubernetes
• Experience in developing applications using programming languages like Java, Python and Go
• Experience in handling logs and metrics at a high scale.
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.

• Java, J2EE
• Microservices
• Spring Boot
• JPA, REST API, JSON, JWT, OAuth, Spring Security, Swagger
• Oracle / MySQL / Postgres DB
• Angular / React / React Native
• JIRA, Bitbucket

Must-Have -

• Excellent knowledge of Core Java and Spring
• Strong experience in REST API and web services
• Experience in Oracle / Mysql / Postgres DB
• Should be efficient with Java J2EE and related technologies
• Should have very good communication skills and analytical skills.
• Should have good knowledge in Software Development Life Cycle and Agile methodologies.
• Good knowledge of current / emerging technologies and trends
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills. High levels of initiative and creativity
• Good communication skills with all stakeholders, good team player with the ability to mentor juniors

Good to Have:

• Knowledge in Banking Domain
• Full-stack developers with knowledge and understanding of Javascript and associated technologies like React, Angular, HTML5, CSS will have an advantage.