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Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

We're at the forefront of creating advanced AI systems, from fully autonomous agents that provide intelligent customer interaction to data analysis tools that offer insightful business solutions. We are seeking enthusiastic interns who are passionate about AI and ready to tackle real-world problems using the latest technologies.

We are looking for a passionate AI/ML Intern with hands-on exposure to Large Language Models (LLMs), fine-tuning techniques like LoRA, and strong fundamentals in Data Structures & Algorithms (DSA). This role is ideal for someone eager to work on real-world AI applications, experiment with open-source models, and contribute to production-ready AI systems.

Duration: 6 months

Perks:

- Hands-on experience with real AI projects.

- Mentoring from industry experts.

- A collaborative, innovative and flexible work environment

After completion of the internship period, there is a chance to get a full-time opportunity as AI/ML engineer (6-8 LPA).

Compensation:

- Stipend: Base is INR 8000/- & can increase up to 20000/- depending upon performance matrix.

Key Responsibilities

• Work on Large Language Models (LLMs) for real-world AI applications.
• Implement and experiment with LoRA (Low-Rank Adaptation) and other parameter-efficient fine-tuning techniques.
• Perform model fine-tuning, evaluation, and optimization.
• Engage in prompt engineering to improve model outputs and performance.
• Develop backend services using Python for AI-powered applications.
• Utilize GitHub for version control, including managing branches, pull requests, and code reviews.
• Work with AI platforms such as Hugging Face and OpenAI to deploy and test models.
• Collaborate with the team to build scalable and efficient AI solutions.

Must-Have Skills

• Strong proficiency in Python.
• Hands-on experience with LLMs (open-source or API-based).
• Practical knowledge of LoRA or other parameter-efficient fine-tuning techniques.
• Solid understanding of Data Structures & Algorithms (DSA).
• Experience with GitHub and version control workflows.
• Familiarity with Hugging Face Transformers and/or OpenAI APIs.
• Basic understanding of Deep Learning and NLP concepts.

Job Title: Manual QA Tester

Location: Bangalore

Experience Required: 4+ Years

Work Mode: Onsite / Hybrid (as per company policy)

Notice Period: Immediate joiners or candidates who have completed their notice period only

About the Role

We are looking for a detail-oriented and methodical Manual QA Tester with strong analytical skills and a passion for ensuring high-quality software. You will be responsible for understanding requirements, planning test coverage, identifying defects, and ensuring a seamless user experience across web and API interfaces.

Key Responsibilities

• Design, develop, and execute comprehensive test cases based on functional requirements and specifications
• Perform manual testing of web-based applications, APIs, and mobile apps (if applicable)
• Identify, record, and track bugs using JIRA or similar tools
• Work closely with developers and product teams to understand features and resolve issues
• Maintain clear and concise documentation of test results, reports, and testing processes
• Validate bug fixes, regression cases, and perform smoke testing
• Perform cross-browser and device compatibility testing
• Analyze and debug issues using logs, browser developer tools, and relevant tools

Mandatory Tools & Skills

• Postman – for API testing
• Chrome Developer Tools – for UI inspection, console & network analysis
• JIRA – for defect tracking and test management
• Log Analysis – basic familiarity with reading and debugging logs
• Strong command of test case writing, reporting, and scenario-based testing

Good-to-Have Skills

• Experience with tools like TestRail, Zephyr, or Confluence
• Exposure to Agile/Scrum methodology
• Understanding of database queries (basic SQL)
• Experience testing responsive designs and mobile UIs

• Experience - 6-10 years
• Key Skills for Software Developer C++, Linux with SQL:
• - Looking only for candidates who can join immediately or max 10 day
• - should be able to work independently with no handholding
• - the ability to work with C/C++ code on Windows/Linux platforms
• - Database knowledge of MSSQL, Oracle, MySQL/MariaDB, ideally other ones too: Saphana, Teradata, Postgres.
• - Ability to work on their own fixing defects
• - should be able to understand secure coding practices
• - should have the Ability to work independently and with the team across different time zones

We are looking are looking for talented and motivated campaign manager to lead and execute our various marketing campaigns. The successful candidate should have experience in managing digital and mass media (TV, Print, OOH, Radio etc.) marketing campaigns.

The campaign manager will work closely with work in collaboration with internal teams and external agencies to prepare and execute campaigns and measure and report on their effectiveness.

Responsibilities

· Develop, execute and manage marketing campaigns with the aim of customer acquisition or engagement

· Brief the various teams within marketing (such as creative, social media and digital) to ensure each campaign is forward planned and delivered on time

· Recruit and manage external agencies to execute marketing campaigns

· Devise campaign timelines and budget and ensure that the same is adhered to

· Ensure that the organisation’s brand and identity is adhered to in campaigns and in all communication channels

· Deliver regular reports of campaign results, including web analysis and evaluation of KPIs

Skills & Qualifications

· A master’s degree in Marketing, advertising or related fields.

· 1-3 years of related experience

· Understanding and past experience of executing campaigns across all marketing channels from digital, social media, paid media, mobile, offline and print

· Exceptional project management and communication skills

· Solid understanding of current market trends

· Experience overseeing simultaneous campaigns

· Understanding and past experience creating integrated content across all marketing channels from digital, social media, paid media, mobile, offline and print

• Interaction with the Clients, understanding their requirements, collating required data for preparation and submission of the proposal to Banks/ FI's
• In-depth credit assessment involving Financial, Credit, Legal, Technical, Economic and risk analysis
• Structuring the proposal, preparing Information Memorandum, Teasers, Financial model, cash flow and CMA projections
• Ability to lead meetings and negotiations
• Solution-oriented attitude and resolving queries of all Banks and Clients
• Visiting clients office for understanding and collecting data

• 4-7 years of Industry experience in IT or consulting organizations
• 3+ years of experience defining and delivering Informatica Cloud Data Integration & Application Integration enterprise applications in lead developer role
• Must have working knowledge on integrating with Salesforce, Oracle DB, JIRA Cloud  
• Must have working scripting knowledge (windows or Nodejs) 

Soft Skills 

• Superb interpersonal skills, both written and verbal, in order to effectively develop materials that are appropriate for variety of audience in business & technical teams
• Strong presentation skills, successfully present and defend point of view to Business & IT audiences
• Excellent analysis skills and ability to rapidly learn and take advantage of new concepts, business models, and technologies

ReLiva Physiotherapy & Rehab (www.reliva.in) is a leading, fast growing physiotherapy organisation with clinical locations in Mumbai, Pune, Hyderabad, Bangalore and Chennai, Kanpur, Jaipur, Delhi.
We are looking for dynamic & enthusiastic Customer Care Executive for our practice for the following location :-

Nerul, Navi Mumbai

Responsibilities:-
1. Attending day to day enquiries and scheduling them with respective doctors
2. Greeting patients doing follow up calls
3. Coordinating with Doctors, Patients for appointments, payments etc.
4. Maintaining patient records
5. Manage front office operations - Handle and screen telephone calls, routine mail. Provides information by answering questions and requests. receive and direct visitors and clients.

Should have Basic Knowledge of MS Office and MS Excel
Candidate should be from Nerul or able to come to the Nerul Clinic and work there.

Should have good communication skills

Speaks languages like Tamil, Telugu & Kannada.

Job Type: Part-time

Salary: ₹8,000.00 - ₹10,000.00 per month

Seeking candidates with an exceptional knowledge of Online bidder. Candidates should have an extensive and ongoing experience of working with  portals like UPWORK and bringing up the projects for the company.

Expert Level Skills Required In:

• Thorough proficiency in Upwork
• Excellent written and verbal English communication skill is a must.
• Good knowledge of IT Services and experience in Sales and Marketing is a must.
• Should possess good interpersonal skills for Account Handling and Relationship Building.
• Should be proactive and should have excellent convincing skills.
• Dealing with international client

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.