Technical Writer

Job Summary:

We are seeking a detail-oriented and articulate Technical Writer to create high-quality documentation that simplifies complex technical information for a wide range of audiences. You will collaborate with developers, engineers, and product managers to produce user manuals, API documentation, online help guides, and training materials.

Key Responsibilities:

• Develop and maintain user manuals, installation guides, API documentation, and FAQs.
• Collaborate with subject matter experts (SMEs) to gather technical information.
• Translate complex concepts into clear, concise, and user-friendly content.
• Create diagrams, flowcharts, and visuals to support documentation.
• Review and edit content created by other team members for clarity and consistency.
• Maintain documentation repositories and version control using tools like Git or Confluence.
• Ensure documentation complies with company standards and style guides.

Required Skills & Qualifications:

• Proven experience in technical writing, preferably in software or IT domains.
• Excellent written and verbal communication skills.
• Ability to grasp complex technical concepts quickly.
• Familiarity with documentation tools such as MadCap Flare, RoboHelp, or Markdown editors.
• Basic understanding of software development life cycle (SDLC).
• Bachelor’s degree in English, Technical Communication, Computer Science, or a related field.

Preferred Qualifications:

• Experience with Agile methodologies.
• Knowledge of HTML, CSS, or scripting languages.
• Exposure to API documentation tools like Swagger or Postman.