Data Engineer

Job Title:* Product Manager

*Location:* Noida, India

*Job Type:* Full-Time, On-site

*Job Summary:*

We are seeking an experienced Product Manager with a background in Salesforce and a strong understanding of product development. The ideal candidate will have at least 5 years of experience in product management, an MBA, and be willing to work from our Noida office. The role also requires flexibility to work in the USA shift 2-3 days a month to collaborate with US clients.

*Key Responsibilities:*

- Manage the product development lifecycle, from ideation to launch, ensuring alignment with business goals and market needs.

- Collaborate with cross-functional teams, including sales, marketing, and development, to ensure successful product releases.

- Utilize Salesforce, particularly Sales Cloud, to drive product strategy and improve user experience.

- Engage with US clients to gather feedback, understand their needs, and ensure our products meet market demands.

- Develop and maintain product roadmaps, prioritizing features based on customer value and business impact.

- Provide leadership and guidance to the product team, fostering a high-performing and collaborative environment.

- Monitor product performance, gather user feedback, and make data-driven decisions to enhance product offerings.

- Develop and communicate the product vision and strategy aligned with company objectives.

- Conduct market research and competitor analysis quarterly to identify new opportunities and gaps.

- Define and update the product roadmap based on cost analysis, customer needs, and business impact.

- Utilize tools like Salesforce App Analytics and In-App Guidance to inform strategic decisions.

- Manage vendor relationships, negotiate pricing, and ensure compliance with company standards.

- Keep product pricing updated and collaborate with vendors to resolve operational issues.

- Define key product metrics and track performance to measure success.

- Create dashboards and reports to analyze product trends and share insights with management.

- Apply in-depth product knowledge to align solutions with industry verticals.

*Skills and Qualifications:*

- Proven experience as a Product Manager or similar role with at least 5 years in product management.

- Proficiency in Salesforce, particularly Sales Cloud, is highly preferred.

- Strong leadership, communication, and collaboration skills.

- Proficiency in Agile methodologies and experience in product roadmapping and release management.

- Excellent written and verbal communication skills in English.

- Knowledge of industry standards, compliance regulations, and best practices in product management.

- MBA or equivalent advanced degree preferred.

- Willingness to work in Noida office and flexibility to work in USA shift (till 3pm - 12 am) 2-3 days a month.

Work mode: Hybrid

Location: Siruseri

Job Description

• Act as a technical expert for CRM projects.
• Be responsible for working on D365 CRM development, support, and integration projects.
• Lead or participate in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system.
• Architect the CRM system, related customizations, and reports to model the business and organizational process.
• Advise business users on best practices for CRM, development, or integration processes.
• Writing technical specifications for planned work.
• Build and configure CRM forms, views, dashboards, and workflows.
• Develop SSRS reports using Microsoft SQL and FetchXML. Maintain code repository, VSTS backlog, and source control.
• Effectively utilize SDK and 3rd party tools such as XRM Toolbox for administration of CRM system. Support of the application including fixing application issues.

Eligibility Criteria:

• 5+ years’ experience with different versions of Microsoft CRM including D365 CRM.
• Experience in migrations, customizations, JavaScript, C#, .NET, HTML, SQL Server, and SSRS including plugins, scripting, and form creation.
• Experience in workflow development including complex ones.
• Experience with CRM API, REST/ODATA, and SOAP endpoints.
• Experience in integrating D365 CRM with other applications is preferred.

QA Engineer

The Impact you will create in the Job:

• Driving revenue for some of the largest brands.
• What you deliver will be used by Billions of users.
• You will be working as a full stack QA Engineer, working closely with the developers to understand features, architecture, how it’s implemented and determine the best way to approach testing from a user’s perspective.
• Defining and designing the automation strategy for the same for it to work in a CI/CD pipeline. Testing at all the layers of the application be it UI, API or a mock of queue mechanism.
• Identification of  Test Cases for Automation and identify bugs and enable bug-free scalable solutions using JIRA.
• You will be working with some of the most amazing stacks that are meant to Focus on Security + Quality + Scale
• You will participate in Selenium Environmental Setup.
• Creating,  enhancing and executing clear, concise, comprehensive test plans and test cases.
• Prepared Traceability Matrix to ensure the test case coverage for all requirements.
• Involvement in Smoke, Functional, Integration, System, Regression and Adhoc Testing.
• You will be a part of the weekly meetings and Scrum meetings to check on the progress and thoroughly understand the testing requirements, protocols and standards.

What we look for?

• Must have knowledge of Website testing and API testing   
• Must have knowledge of Linux and SQL           
• Should have hands on automation experience with Selenium and developed multiple frameworks           
• Should have worked on Robot Framework and can develop automation framework from scratch           
• Must have worked on cloud providers such as BrowserStack, SauceLabs, PCloudy, etc
• Must have worked on running tests parallelly on multiple browser instance
• Should knowledge of at least one interpreted programming language like Python OR Java           
• Should have worked on CI/CD tool such as Jenkins, CircleCI, TravisCI, TeamCity

• Ownership of product/feature end-to-end for all phases from the development to the production.
• Ensuring the developed features are scalable and highly available with no quality concerns.
• Work closely with senior engineers for refining the design and implementation.
• Management and execution against project plans and delivery commitments.
• Assist directly and indirectly in the continual hiring and development of technical talent.
• Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts.
• Contribute intellectual property through patents.

• 2+ years of non-internship professional software development experience
• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
• A Bachelor's degree in Computer Science or related technical discipline.
• 3+ years of Software Development experience.
• Strong knowledge of Data Structures, Algorithms and CS fundamentals.
• Strong coding and problem solving skills.

• Experience working with service oriented architectures and web-based solutions.
• Experience in eCommerce and deep hands-on technical expertise
• Experience working on the AWS technologies.
• Experience with NoSQL and relational databases.
• Excellent verbal and written communication skills
• Experience working on Agile processes (Scrum, Kanban).

• Proficiency in Integration of various Azure resources (IaaS and PaaS - SQL DB , App Service , Application Insights , databricks , Storage accounts etc) to deliver an end to end automation.
• Thorough understanding of Continuous integration and continuous delivery using Azure DevOps/VSTS.
• Performing cost analysis of the Azure platform to identify where cost efficiencies could be had.
• Proficiency and thorough understanding of Azure RBAC model.
• Sound understanding of Azure Active directory and conditional access policies.
• Good grasp of Azure governance principles and hands-on experience in rolling out compliance and governance polices.
• Proficiency in developing infrastructure automation scripts in the form of ARM templates and Azure Power Shell scripts which can then be provided to application teams as consumables.
• Effective communication skills, both written and verbal for technical and non-technical audiences.
• Good working and hands on knowledge of Azure IaaS , Vnet , Subnets , Firewalls and NSG. Sound understanding of networking knowledge on DNA and Firewall security like Palo Alto.
• Experience working with Confluence, JIRA, Bitbucket, git, Jenkins, Sonar for collaboration and continuous integration.
• Experience with agile methods, along with having found their limitations and ways to overcome them.