Technical Writer

Job Description for Project Manager:

• Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.
• Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.
• Manage projects, establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.
• Coordinate with various departments within the organization, including support, service, technology, and manage resources, in order to ensure seamless functioning of the client accounts.
• Responsible for client receivables; planning and execution of monthly retention.
• Candidates with Project Management, Digital Marketing & Technical Skills Preferred.
• Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
• Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.
• Achieves strategic customer objectives and account plans defined by company management.
• Good relationship-building skills (internal, external, and cross-cultural).
• Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.
• Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer-expectations and assess customer needs on an ongoing basis.

What we are looking for-

• Excellent communication skills
• Must have enthusiasm and a sincere attitude.

Job Responsibility:

• Ability to effectively pitch Company's offerings in AdTech space among Brands / Advertisers (app companies) and Digital Media Agencies at multiple levels.
• Build and maintain client relationships with both new and existing clients and provide solutions with effective customer satisfaction & business upsell
• Identify and build active sales pipeline to work upon and convert them to achieve a quarterly / half yearly sales target.
• Meet & Exceed Sales / Revenue Target (Quarterly and Half-Yearly)
• Work closely with cross functional teams and use collaborative problem-solving skills.

Job Requirements:

• Minimum 4 years of relevant Sales experience in Digital Ad / AdTech space in US/RU/CA/UK/UAE/SA/JP/KR markets.
• Self-starter with ability to develop/suggest on the spot customized solutions and bag orders.
• Prior earned strong network / contacts among Advertisers (app companies) / Digital Media Agencies
• Knowledge of Mobile App Campaigns Ecosystem (CPI /CPR/ CPT/ CPL/CPC etc)        
• Excellent English Communications skills – written & verbal.

• Proficiency with React Native.
• Experience and Understanding of ES6 & JavaScript Concepts.
• Experience with React.js and Redux.
• Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
• Hands-on experience on Android, iOS platforms in creating Hybrid / Native applications.
• Has prior experience in creating bridging modules for React Native
• Understanding of the basic concepts of Android and iOS like Services, Background App Refresh, offline compatibility etc
• Hands on experience in Application Design and Development on React Native platform.
• Require knowledge of Version Control GIT.
• Understanding of Unit Testing, Debugging Methodology used in React Native Apps

• Team Members Handling Experience
• Perform checks on correct functionality of the app
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Knowledge of React and the Javascript ecosystem
• Exposure to building ReactNative components in native iOS.
• Knowledge of Beacons and IOT will be value addition.

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy 
• Trending Technology Development
• Career Development Programs.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 50+.
• Good Project Incentives and Rewards.
• Monthly Rewards and Recognition Program- Star Performer of the Month.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

• Support the entire application lifecycle (concept, design, test, release and support)
• Produce fully functional mobile applications writing clean code of for React Native Platform.
• Gather specific requirements and suggest solutions.
• Troubleshoot and debug to optimize performance.
• Design interfaces to improve user experience.
• Liaise with the development team to plan new features.
• Ensure new and legacy applications meet quality standards.
• Research and suggest new mobile products, applications and protocols.
• Stay up-to-date with mobile new technology trends.

Job Title: Senior Cloud Engineer – L3 (Bangalore)

Major skills required: Horizon on cloud with Azure

Location: Bangalore/Remote

Primary Skill Set & Experience:

- Minimum 8 years of overall experience in IT Infrastructure.

- Proven experience of 5+ years with VMware Enterprise Products.

- Mandatory certifications: VMware VCP in VMware Horizon 7 and VMware vSphere, VCP in Horizon Cloud, Microsoft MCSA, MS Azure certification, Amazon Certified Cloud Administrator.

Job Description:

We are seeking a highly skilled and experienced Senior Cloud Engineer – L3 to join our Cloud Operations team. In this role, you will be responsible for cloud and on-premises architecture and deployments, administration, and end-user support of Windows/VMware Solutions, primarily focusing on VMware Horizon On-premise and VMware Horizon Cloud infrastructure.

This is a full-time permanent position.

Key Responsibilities:

- Utilize your 8+ years of proven experience in VMware Horizon, vSphere, Microsoft Active Directory, VMware UEM, iVDM, and 3rd party IDM integration.

- Demonstrate expertise in Microsoft Azure administration.

- Showcase proficiency in Amazon administration.

- Possess VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere.

- Hold Microsoft MCSA certification.

- Exhibit knowledge and exposure to cloud technologies such as Microsoft Azure and Amazon.

- Troubleshoot and diagnose issues related to VMware ESX, ESXi, vSphere, Horizon View, Airwatch, and Mirage.

- Design and engineer high-availability architectures in VMware DRS cluster environments.

- Resolve user-level issues related to connection servers.

- Perform P2V, vMotion, VMware virtual center (vSphere), and SSO configurations.

- Conduct root cause analysis to identify and address underlying issues.

- Demonstrate TCP/IP knowledge with a strong foundation in LAN technologies, network switching, routing, and DNS.

- Possess excellent knowledge of x86 servers from vendors like IBM, Dell, and HP.

- Show proficiency in Windows Server Administration and troubleshooting.

- Possess hands-on skills in Hyperconverged hardware infrastructure.

- Display advanced working knowledge of storage technologies such as RAIDs, Fiber Channel, and iSCSI with vendors like EMC, Netapp, Equallogic, and HP EVA/Left hand.

- ITIL Certification (v2 or v3) would be advantageous.

- Willingness to work in US/UK shifts.

- Familiarity with ticketing tools.

Qualifications:

- Bachelor's degree or diploma in Engineering/BSC/MCA/MCM (with IT specialization).

Secondary Skills:

- Fluent in English (verbal and written communication).

- Strong team player, capable of collaborating with senior team members, conducting technical sessions, and mentoring L1 team members.

- Ability to achieve the highest level of customer satisfaction.

- Experience in interacting with customers, third-party OEMs, and hardware vendors, including raising calls with Microsoft, VMware, and other vendors.

- Documentation skills and preparation of SOPs.

- Self-motivated and results-oriented.

- Train L1 and other support team members.

- Demonstrated positive and proactive approach.

- Flexibility to work in US and UK shifts as per organizational requirements, including rotational night shifts.

We are looking for an experienced and knowledgeable SEO (Search Engine Optimization) Manager to join our Marketing team! As a SEO Manager you will be responsible for planning, implementing and managing our SEO strategy. As our online presence is extremely important for the success of business, your position will play a huge role in driving our business' growth and success.

• Develop and provide reporting daily/weekly/monthly reporting on the health of SEO.
• Plan, develop and implement our SEO strategy
• Work towards organic search optimization and ROI maximization
• Regularly perform thorough keywords research
• Identify key SEO KPIs
• Prepare and present reports regularly
• Identify problems and deficiency and implement solutions in a timely manner
• Suggest improvements in process and productivity optimization
• Collaborate with web developers and marketing team
• Stay up to date with the latest SEO and digital marketing latest trends and best practices

Requirements & Qualifications:

• 3 years of experience as SEO Manager or similar role, , ideally in an enterprise level capacity
• 3 years of experience in planning and implementing a successful SEO strategy, , ideally in an enterprise level capacity
• Proven success in SEO
• Familarity with Google Console and other such tools
• 5 years of experience web analytics, marketing, and business development
• Familiarity with HTML, CSS, JavaScript
• In- depth knowledge of research principles and methods and experience in analyzing data
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team Player
• Good time-management skills
• Great interpersonal and communication skills

Field Sales, Revenue 💵 - PagarBook
(Temporary Fulltime)

About Pagarbook:

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll

and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a

business owner can maintain all the records of their employees digitally

and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll

management software app where you can manage all your staff and

employee’s attendance, record the work done by your staff and employees

and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments,

bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems

and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a

subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of

the solution, before we close the sales.

Responsibilities and Duties of sales associate:

● You will pitch about PagarBook desktop solution on field to customers

● You will explain the benefits of PagarBook desktop solution to customers

○ Better and Easier accessibility, also available on mobile web

○ Access to rich reports which gives you business knowledge, spend

○ Unlimited free upgrades for a year

● The users can register on the desktop for a free trial for 7 days first

● Sales associate would convert the customer into a paid customer

Mandatory requirements:

● Having your own bike is a must

● Field sales experience is a must (telecom, FMCG and financial sales

experience adds more weightage)

● Local language knowledge in the city of operations is a must

● Graduation in any field is sufficient

Benefits:

● Targets based incentives (extremely attractive)

● Petrol allowance ~upto INR 3,000 (on actual bills)

● Initial job posting would be for 3 months - based on good performance,

conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

● Onboarding of Customers

○ Meet 30 new clients a day (tracked)

○ Get free trial enabled for 20 clients a day

○ Get 3 sales (paid customers, 10% conversion) per day -

non-negotiable output

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of

activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of

PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our

customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All

the best.

Requirements for field sales - Phase 1 (50):

● South:

○ Bangalore - 5 Associates

○ Coimbatore - 5 Associates

Designing, architecting and developing the backend and APIs, primarily using the MEAN/MERN stack, for products or platforms for end-clients to consume our technology in Infrastructure Monitoring from Satellite Imagery and Robotic Process Automation in Banking and Mortgage Services.

- Interfacing with the customer, tech team members, project managers and other relevant product people for a thorough understanding of the product, use case and business objective, detailed specification and data flow for the requirement, demonstration of the solution and clarification of queries at appropriate times during the life-cycle of the product.

- Preparing test cases, setting up CI/CD and integration with logging and monitoring systems for the products or platforms 

- Seeking customer feedback to continuously optimize the product for great customer experience and high technical performance in areas such as hardware efficiency, latency and throughput

- Delivering a robust backend platform for the products and platforms by incorporating important considerations regarding minimal downtime, high availability, data redundancy, tight security, etc. into the design