Technical Writer

In a mobile-first world, there is always an inevitable risk posed by cyber security concerns, which is addressed by our client through API-based solutions. They focus on securing mobile-first enterprises against new age cyber fraud. Their aim is to reduce risk and accelerate the growth of all mobile transactions.

 

As a Technical Writer, you will be responsible for overseeing team collaboration with Development, QA, Product Management, and other groups to plan, research, write, and revise online documentation, including general overviews, tutorials, installation/configuration instructions, training class materials, and API documentation.

What you will do:

• Writing in-depth user guides, release updates, product descriptions for the company's suite of products and solutions
• Writing for a variety of audiences, from non-technical end-users to programmers, system administrators, and integrators
• Overseeing peer editing and production review work
• Integrating use case and functional data into user documentation and examples

 

Desired Candidate Profile

What you need to have:

• 3+ years of technical writing experience
• Strong written and verbal communications and experience working with content in multiple mediums
• Experience working cross-departmentally to communicate the nuts and bolts of a product
• Strong experience owning an end-to-end documentation creation process
• Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
• A positive attitude, willingness to jump in and tackle new challenges
• Experience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, Jinja, JavaScript, Python, Postman, etc