Technical Writer
B2B SAAS For mobile cyber security
Technical Writer at B2B SAAS For mobile cyber security · Bengaluru (Bangalore) · 3 - 5 years · ₹10L - ₹15L / yr · Posted 28 Jan 2022
3 - 5 yrs
₹10L - ₹15L / yr
Bengaluru (Bangalore)
Skills
Technical Writing
Python
Javascript
GitIn a mobile-first world, there is always an inevitable risk posed by cyber security concerns, which is addressed by our client through API-based solutions. They focus on securing mobile-first enterprises against new age cyber fraud. Their aim is to reduce risk and accelerate the growth of all mobile transactions.
As a Technical Writer, you will be responsible for overseeing team collaboration with Development, QA, Product Management, and other groups to plan, research, write, and revise online documentation, including general overviews, tutorials, installation/configuration instructions, training class materials, and API documentation.
What you will do:
Our client is located in the USA, Singapore and India and they are ISO 27001:2013 certified. Their investors include prominent VCs like XYZ Venture Capital, BLUME, Village Global, Emphasis Ventures, Sweat Equity Ventures.
What you will do:
- Writing in-depth user guides, release updates, product descriptions for the company's suite of products and solutions
- Writing for a variety of audiences, from non-technical end-users to programmers, system administrators, and integrators
- Overseeing peer editing and production review work
- Integrating use case and functional data into user documentation and examples
Desired Candidate Profile
What you need to have:- 3+ years of technical writing experience
- Strong written and verbal communications and experience working with content in multiple mediums
- Experience working cross-departmentally to communicate the nuts and bolts of a product
- Strong experience owning an end-to-end documentation creation process
- Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
- A positive attitude, willingness to jump in and tackle new challenges
- Experience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, Jinja, JavaScript, Python, Postman, etc
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Position Overview: Virtana is seeking a technical writer who is passionate about creating and delivering customer-centered technical content. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content.
You will work closely with a global network of engineers, product managers to understand real-world use cases. If you have a passion for learning new technologies and want to help us drive the adoption and reach of our products and platform, this is the place for you!
Work Location: Pune
Job Type: Hybrid
Key Responsibilities:
- Design, develop, edit, and deliver accurate and effective documentation for Virtana products.
- Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.
- Follow our documentation guidelines to produce high quality documentation.
- Prioritize projects when working with multiple engineering teams.
- Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.
Qualifications:
- Minimum 5 years relevant experience writing documentation for Cloud or Enterprise products.
- Bachelor’s degree or certificate in Technical Writing is preferred.
- Excellent written and verbal communication skills.
- Experience writing release notes and creating videos.
- Experience with XML, DITA.
- Familiarity working with Jira and Confluence.
- Good collaboration skills with the writers and cross-functional teams.
Why Join Us:
- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.
- Collaborative and innovative work environment.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
- Chance to work on cutting-edge technology and products that make a real impact.
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Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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