QA Automtion

About Us

At PyjamaHR, we’re on a mission to revolutionize recruitment with AI-powered solutions that help companies connect with top talent effortlessly. Our passionate team of 20 has developed tools like automated candidate screening, AI-driven ratings, and publishing capabilities that make reaching and hiring qualified candidates easier than ever. With features like a talent pool, seamless offer letter issuance, and advanced analytics, our all-in-one platform gives businesses everything they need for informed hiring decisions every step of the way.

About the role

As a Sales Associate at PyjamaHR, you’ll play a key role in our growth by building meaningful client relationships and demonstrating how our innovative solutions—such as AI assessment & interviews, screening tools, and job board publishing—can transform their hiring processes. You'll actively engage with potential clients, understanding their unique needs and challenges, and using a tailored approach to highlight how features like talent pool management, extensive integrations, 360-degree candidate comparison and advanced reporting and analytics can meet their needs. 

We’re looking for someone who is a strong communicator, quick-thinking, and ready to take on new challenges in a fast-paced environment. As PyjamaHR grows, you’ll have the space to grow, too, with the support and freedom to make your mark.

What You'll Do

• Developing and Nurturing Client Relationships – Building strong, lasting relationships with both new and existing clients to drive customer satisfaction and loyalty.
• Collaboration – Working closely with the sales team, marketing, and customer service teams to increase product adoption and ensure client retention.
• Account Management – Keep a close eye on accounts, addressing our clients' needs and ensuring they feel valued and supported at every step.
• Communication and Client Advocacy – Liaising with senior management to address customer needs, resolve issues promptly, and ensure each client receives exceptional service.
• Onboarding and Training – Assisting with product training sessions for new clients and overseeing a smooth onboarding process.
• Strategic Input – Contributing to the development of sales strategies and best practices that drive revenue growth.
• Upselling Opportunities – Offering premium and customized plans to existing customers, enhancing their experience with tailored solutions.
• Product Feedback – Providing valuable insights to the product team to help refine and improve our platform’s features and functionality.
• Proactive Engagement – Following up with clients, gathering feedback, and working on initiatives to boost customer satisfaction and engagement.

Who We're Looking For

• Bachelor’s degree in Business, Marketing, Sales or a related field.
• Strong communication and negotiation skills.
• A passion for building long-term customer relationships and being part of a dynamic team.
• A quick learner who’s comfortable adapting to changing business needs.
• Previous sales or customer service experience is a plus
• Proficiency with CRM tools (Salesforce, HubSpot, etc.).
• Strong verbal and written communication skills (in both English & Hindi).
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving abilities.
• Familiarity with the industry and competitive landscape.
• Ability to handle objections and negotiation effectively.

Why This is the Place for You

At PyjamaHR, we offer:

• Competitive salaries and equity options.
• Free meals, snacks, and weekly team outings.
• A supportive, growth-focused environment where your contributions make an impact.

If you're excited about a career where you can truly grow while making a difference, we’d love to have you on board!

TECHNICAL SKILLS REQUIRED:-

• Technical Competencies: HTML5, CSS, JS, jQuery, Angular JS, Ajax, JSON, SOAP, REST, cross browser compatibility, Responsive web design (RWD), version control, Web service integration.
• Deep knowledge of NodeJS, Angular2+ Version and MondoDB.
• Candidate should be proficient in both front-end and back-end development, including solution stacks like MEAN, and server-side technologies like Node.js.

JOB DESCRIPTION:-

Full Stack Developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications and working alongside graphic designers for web design features, among other duties.

 He/She will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Job Summary

Cloud Production Support Engineer(PSE) is responsible for fulfilling the day-to-day infrastructure and service requests from the application teams across AWS, CI/CD solutions and observability tools. You will be expected to handle production issues in collaboration with the cloud Infrastructure and application teams.

Responsibilities and Duties

• Troubleshoot production Issues: When technical issues with the cloud infrastructure components arise, PSE must act quickly to analyse the available data and find the root cause of the problem. They may then develop a solution or escalate the problem to other engineering team members while providing stakeholders with progress updates.
• Infrastructure provisioning and modification: Application teams may request to create new infrastructure or modify the existing ones in AWS based on their requirements via the ticketing tool. PSE should ensure that the required data/info is available on the ticket and provide a resolution based on the given SLA.
• Alert Management: Alerts from the observability tools will be received on multiple channels according to the notification settings. PSEs are expected to acknowledge the alerts, troubleshoot the issue, close the alert based on the given SLA, or escalate to the cloud infra/DevOps team for further diagnosis.
• Onboarding, Off-boarding and access management: Whenever an employee joins or leaves the organization, you will receive an onboarding or offboarding request.
• Prepare Technical Documentation: PSEs must prepare documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other everyday tasks include weekly reports summarising production performance, upgrade release notes, and troubleshooting guides.
• Product Improvements: Since PSEs have good exposure to the product issues, they should work closely with the PMs+EMs, pass the feedback on the product, and get the improvements/fixes included in the product roadmap.
• Adherence to SLA and timelines: PSEs should always adhere to the timelines shared with other teams for closure of fixes and deliver outcomes as per the SLA guidance agreed with business teams
• Reporting: Report & track weekly regarding SLA metrics, tickets being worked and closed by PSEs/transferred tickets. Identify and devise how productivity can be captured at the individual level and report the same monthly.

Qualifications and Skills

• Degree in Computer Science/Information Technology.
• Two years or more experience in Cloud and system administration.
• Experience troubleshooting in complex environments using monitoring tools.
• Demonstrated experience with containerisation technologies (Docker, Kubernetes, etc.)
• Hands-on experience with the most common AWS services.

should have 1-2 years exp in Telecom products like Ericsson , mitel, avaya , ip based pbx , video conference and troubleshooting 

Role Description:

• You will be part of the data delivery team and will have the opportunity to develop a deep understanding of the domain/function.
• You will design and drive the work plan for the optimization/automation and standardization of the processes incorporating best practices to achieve efficiency gains.
• You will run data engineering pipelines, link raw client data with data model, conduct data assessment, perform data quality checks, and transform data using ETL tools.
• You will perform data transformations, modeling, and validation activities, as well as configure applications to the client context. You will also develop scripts to validate, transform, and load raw data using programming languages such as Python and / or PySpark.
• In this role, you will determine database structural requirements by analyzing client operations, applications, and programming.
• You will develop cross-site relationships to enhance idea generation, and manage stakeholders.
• Lastly, you will collaborate with the team to support ongoing business processes by delivering high-quality end products on-time and perform quality checks wherever required.

Skills:

• Ability to understand complex business goals, product & technical content, and Interaction Design in order to create engaging & effective experiences for our customers
• Thorough understanding of User Experience Design
• Collaboratively evolve the functionality of digital products along with Business & Technology teams
• Develop and manage user mapping as well as, User experience guidelines and acceptance criteria
• Ability to research, create and present product user journey maps, user task flows, interaction models, storyboards
• Can develop new approaches to complex design problems and convey these designs in the form of presentations, prototypes, and design specifications
• Excellent time-management, multi-tasking, and communication skills; and the ability to quickly prioritize tasks
• Must communicate clearly and effectively; strong analytical and oral communication skills; excellent interpersonal skills.

Responsibilities:

• Lead the project to on-time and quality delivery as agreed by the client
• Be the part-time project manager
• Raise and negotiate issues and risks with senior management of the client
• Manage profitability of the project
• As the lead designer, he/she needs to guide team members well and facilitate their learning in the organization
• Stay up-to-date with latest achievements, best practices and trends in design
• Candidate should be willing to travel for on-site project executions for short/long durations in India and abroad
• Candidate should be open to temporary/permanent relocation within Think Designs studios in India

Deliverables:

• Due to his/her role as a Project Manager, a Lead UX Designer will be responsible for ensuring on-time and quality delivery of all deliverables for the project even though he/she may not actually work on all of them. Depending on client requirements, as a Lead designer, he/she will be responsible for delivering all or some of the following:
• Design Strategy based on User Mapping, User Stories, Business Needs, Technology inputs
• Wireframes
• Navigation Structures
• Story Boards
• Interactive Guidelines
• Visual Designs
• Prototypes
• PSD Files
• Specification Documentation

What Think Design is offering:

• The diversity & impact of our services and client engagements; and the unique way we’re structured as an organization along with a highly innovative work environment—will add immense value to your experience.
• Be part of an organization that is a unique blend of a highly collaborative teams working closely in studio environment, who’re are part of a Global Group (Havas Global).
• Opportunity to help make & gain experience on meaningful & measurable impact on a fast growing organization.