Job Summary:
Technical Support Associates
We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.
Key Responsibilities:
- Provide technical voice support to B2B (enterprise) customers.
- Troubleshoot and resolve issues related to:
- SQL, DNS, VPN, Server Support (Windows/Linux)
- Networking (TCP/IP, routing, firewalls)
- Cloud Services – especially Microsoft Azure
- Application and system-level issues
- Assist with technical configurations and product usage.
- Accurately document cases and escalate unresolved issues.
- Ensure timely resolution while meeting SLAs and quality standards.
Required Skills & Qualifications:
- 2.5 to 5 years in technical support (voice-based, B2B preferred)
Proficiency in:
- SQL, DNS, VPN, Server Support
- Networking, Microsoft Azure
- Basic understanding of coding/scripting
- Strong troubleshooting and communication skills
- Ability to work in a 24x7 rotational shift environment
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
About Furrl
Furrl is a high scale discovery experience for new-age D2C brands. Furrl is breaking the clutter of over 100,000 such brands through a novel #Vibe-based discovery experience and attacking a USD 100 billion market. This asset-light platform is a global first-of-its-kind, and rapid growth and customer love have already demonstrated early product-market-fit.
We’re looking for a Product Intern who enjoys working with data and is curious about how digital products are built.
Your main job will be to help the Product team understand user behaviour, pull data, and share insights that improve the app.
This is perfect for students who enjoy problem-solving, numbers, and learning how product teams work in real life.
Location: HSR Layout, Bangalore
Responsibilities
- Run SQL queries to pull data
- Work with the Product team to analyse trends and numbers
- Create simple reports and dashboards
- Help the team with product experiments (like A/B tests)
- Support in documentation and basic product research
Requirements
- Basic SQL knowledge (very important)
- Comfortable working with numbers
- Curious, responsible, and eager to learn
- Good communication skills
- Any analytics tools (GA, Mixpanel, etc.) (Not mandatory, but good if you already know)
- Previous project or mini-internship experience
What to get excited about
- Be a part of a strong early team building a massive business.
- Work directly with the CEO and other leadership team members, who are well-respected industry experts.
- Get the rare chance to see a 0 to 1 journey and be a key member of that journey.
- Accelerate your career with a rapid growth path within the organisation.
- Strong possibility of PPO (Pre-Placement Offer) based on performance.
iOS App Development
Objective C
SwiftiOS Developer with minimum 7 years of experience and he must expertise in iOS Swift, XMPP, Jabber, messaging and chat services, WebRTC, Ejabberd, Web Sockets and VOIP Calling
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDB( NODE.JS + React.js )
Having min 1 + year experience can apply
Location: Gomti Nagar, LUCKNOW
Immediate joiners preferred
Job Description
Responsibilities
Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, React.js , Node.js, and Mongo
Binding of UI elements to JavaScript object models
Creating RESTful services with Node.js
Architect scalable web architectures
Work in a cross-functional team to deliver a complete user experience
Create Unit and Integration tests to ensure the quality of code
Be responsive to change requests and feature requests
Write code that is cross-platform and cross-device compatible
Ability to wear many hats and learn new technologies quickly
Experience
2-3 years minimum in creating complex HTML based solutions
Detail oriented experience as a Web Developer creating React based solutions
1-2 years with Node.js and Express
Ability to work both independently and in collaborative teams to communicate design and build ideas effectively
Experience using asynchronous RESTful services (JSON)
Requirements
Fluent knowledge of latest HTML/CSS standards and best practices
Working knowledge of JavaScript and AngularJS
Working knowledge of Node.js and Express
Solid Understanding of HTTP protocol and how server-side code is processed on the client
Some experience with Photoshop or Sketch is a plus (creating sprites, optimizing, cutting or adjusting images)
Working knowledge of front end optimization and performance techniques
Obsession with lean, clean and organized front-end code
Cross-browser development and troubleshooting
Experience building Responsive websites for web, tablet and mobile devices
Eye for details is crucial
Able to handle multiple projects and competing deadlines
Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation
Portfolio of work required. Include examples of all areas of interaction design (user flows, wireframes, final graphical display)
Additional Information
Additional Skills & Competencies
Excellent communication and organizational skills
Developing for mobile platforms
Twitter Bootstrap and LESS
Role - Manager (Government Liaison)
Experience - 5+ years
Job Location - Pune (Open to travel)
About our Client :-
Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
- Approaching the government/municipal authorities of various cities in Maharashtra for communicating about the Lighthouse program.
- Collaborate with authorities for identification of physical space for the Lighthouse center in accordance with organizations specifications.
- Work with authorities to secure all required authorizations and permissions to facilitate the smooth implementation of Lighthouse Communities programs.
- Ensuring the development of the physical space in time for the launch of the Lighthouse.
- Supporting the launch of the Lighthouse in the new cities in Maharashtra and handing it over to the team.
- Building and maintaining a good relationship with Government officials, corporators, and potential stakeholders.
- Proactively coordinate and advocate on Lighthouse Communities' behalf with local officials to ensure that the desired outcomes for Lighthouse communities activities are achieved.
- Accompany the other senior staff to meetings with government officials and facilitate conversations for the smooth representation of Lighthouse - - Communities in those meetings.
- Submission of periodic progress reports to government officials and corporators.
- Ensure that the management is aware of and understands any concerns of government officials regarding the organizations' operations.
- Prepare and share regular progress reports with internal stakeholders.
Maintain and upkeep records of all the assets given by the government.
- Graduate or Post Graduation in any field, with 6+ years of experience working in government liaisoning preferably in both social and corporate sectors
- Self-driven, excellent time management and multitasking skills
- Strong people management, project management, and data analytics skill
- Strong orientation towards relationship building and problem-solving
- Strong verbal and written communication skills in English,Hindi & Marathi (Mandatory)
- Proven ability to plan and manage operational processes for maximum efficiency and productivity
- Open to extensive travel across Maharashtra and ,if required outside Maharashtra.
Amazon Web Services (AWS)
Spring BootAngularJS (1.x)Are you obsessed about building customer-friendly, experience-rich products?
Bizongo is redefining the $70 billion-dollar Packaging industry and B2B domain using technology, an innovation that automates business processes and improves efficiency. Every physical good that is produced needs packaging. Creative Packaging is a modern way of branding and marketing. Intelligent Packaging and Deep Customer Engagement will be the future of Packaging. Bizongo is at the epicenter of this change and leading the digital transformation of the B2B space. Bizongo works with some of the leading clients like Amazon, Flipkart, Myntra, Big Basket, Godrej, FirstCry, PepperFry, Tata Cliq, Delhivery, Box8 and many more, managing millions of dollars worth of packaging products every year.
Bizongo is featured in https://www.linkedin.com/pulse/linkedin-top-startups-2019-25-hottest-indian-work-now-linkedin/">LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for!
As Bizongo Engineering, our mission is to create innovative platforms which disrupt current inefficient business processes to drive efficiency and fuel growth for businesses of the future. Keeping the mission in mind, we are looking for engineers who can bring fresh ideas, function at scale and are passionate about technology. We expect our engineers to be multidimensional, display leadership and have a zeal for learning as well as experimentation as we push business efficiency through our technology.
As a Software Engineer at Bizongo, you will be working on developing the next generation of technology that will provide the right experience for businesses and help make their processes efficient. You will be constantly challenged to build the products in the most efficient and scalable way possible. As a Senior Software Engineer II, you'll be solving problems of scale using data-driven thinking, which will help provide the best experience to the customer.
Designation: Senior Software Engineer
Experience: 5+ years
Work Location: Bengaluru
You’ll be a great fit for Bizongo if you:
- Can think of architectural design at scale
- Are a great mentor and help provide short, medium and long term solution to the team
- Love solving challenging problems which may be nonroutine and differing in nature. Solutions may not be apparent and require evaluation and interpretation
- Are a brilliant developer following Industry’s best practices
- Obsessed about performance optimization, SQL tuning, caching techniques
- Open to work on any tech stack
Extra brownie points:
- B.Tech/B.E. in Computer Science and Engineering
- You know the prevalent architecture and design patterns
- Have solved problems which helped scale business multifold
What will you work on:
- Having complete ownership of design, development, and implementation of a product which will directly impact the customers
- Figuring out the common process patterns and automating them to drive results faster
- Building architecture, mentoring fellow engineers and delivering features end-to-end
Why work with us?
- Because we are awesome! Product, UI/UX, and Engineering work together to build products towards a common goal, i.e. providing the best experience to our customers.
- Opportunity to work with "India’s leading B2B" Platform.
- Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast-paced and charged environment.
JavascriptAngular (2+)
HTML/CSS- Developing application codes and unit tests in Angular, Java Technologies, and Rest Web Services.
- Bridging the gap between graphic design and technical implementation
- Building reusable code and libraries for future use
- Optimize application for maximum speed and scalability
- Collaborate with back-end developers for coding, building RESTful APIs and troubleshooting
- Ensure high-quality graphic standards and brand consistency
- Experience in CSS, HTML, Angular and writing cross-browser compatible code
- Basic understanding of client-side scripting and JavaScript frameworks, including jQuery
- Experience working with code versioning tools, such as Git, Mercurial or SVN
- Familiarity with browser testing and debugging
- Good understanding of SEO principles and best practices
- Ability to work independently with minimal supervision and comfortable working in a fast-paced environment
- Designing engaging and responsive landing pages
- Integrating client CMS programs and data feeds into websites
- Optimizing sites for maximum speed and scalability
- Employing industry and design best practices through the website build process
- Conducting website testing
- Liaising with back-end developers to ensure web and app logic is properly integrated
- Ensuring website function and stability across devices i.e. desktop, mobile, tablet
- Working with marketing and research teams to incorporate brand elements and relevant market research findings into the website
- Providing internal support and external customer service throughout the build and launch process of the website
Responsibilities :
- Build the product strategy and roadmap in line with customers problems and company's vision
- Lead a set of cross functional teams by translation of the product strategy into detailed requirements and prototypes to drive the product development goals
- Identify market opportunities with research and competitive analysis and integrate it into product requirements to enhance user satisfaction
- Analyze complex use cases with experience in using analytics platforms to understand product usability and break them down to simplify user experience
- Design simple and intuitive user interfaces through wireframes and mock-ups
- Listen to the clients on an ongoing basis, be a trusted advisor and work towards aligning our offerings to their expectations
- Develop and launch new products while enhancing the existing products on a timely basis
- Communicate the product solutions and offerings effectively internally and externally
- Be persistent and professional in pursuit of all product deliverables and documentation such as PRD and Knowledge Base
- Be updated with the emerging trends in IT and technical architecture
Requirements :
- Masters Degree in Computer Science, Information Technology, Business Management, Statistics or related field
- 3+ years of experience managing web and mobile products with a background in technical product management or engineering
- 7+ years of experience in building global enterprise SaaS products
- Prior experience in logistics, supply chain, e-commerce or transportation domain is a plus
- Proven ability to drive large scale products with deep understanding of agile, high collaboration and leadership in a highly accelerated work environment
- Excellent client-facing and internal communication skills with a fair understanding of what makes a good user experience and beautiful design
- Spontaneous, quick thinker and a self-starter with key organizational skills that includes attention to detail and multi-tasking
Experience and Educational Requirements:
- 7 years of experience as a Solutions Architect/Developer, designing and implementing global cloud-based solution architectures for PaaS, IaaS or SaaS.
- Experience with structured Enterprise Architecture practices, hybrid cloud deployments, and on-premise-to-cloud migration deployments and roadmaps.
- Experience with distributed computing, software development, big data analytics, cloud computing, virtualization, hosted services, multi-tenant cloud, storage systems or content delivery as well as security protocols.
- Experience developing the User Interface and User Experience for complex software solutions deployed globally
- Experience with all major programming languages and SaaS database technologies
- Experience in building and scaling up the development function and a proven ability to attract, inspire, motivate and retain top tier talent
- Experience working with large multi-national distributed teams
- Experience articulating complex topics to senior stakeholders in both business and IT teams effectively .
- Bachelor’s degree in Computer Science or equivalent practical experience.
ISO Certified and CRISIL rated valuation companty at Andheri , Mumbai need Valuer having experience in Civil Sector for thier Bangalore Barnach. The work place will be Bangalore. Attractive incenties and terms are offered.
Python
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon