Job Summary:
Technical Support Associates
We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.
Key Responsibilities:
- Provide technical voice support to B2B (enterprise) customers.
- Troubleshoot and resolve issues related to:
- SQL, DNS, VPN, Server Support (Windows/Linux)
- Networking (TCP/IP, routing, firewalls)
- Cloud Services – especially Microsoft Azure
- Application and system-level issues
- Assist with technical configurations and product usage.
- Accurately document cases and escalate unresolved issues.
- Ensure timely resolution while meeting SLAs and quality standards.
Required Skills & Qualifications:
- 2.5 to 5 years in technical support (voice-based, B2B preferred)
Proficiency in:
- SQL, DNS, VPN, Server Support
- Networking, Microsoft Azure
- Basic understanding of coding/scripting
- Strong troubleshooting and communication skills
- Ability to work in a 24x7 rotational shift environment
Shubham Vishwakarma
Full Stack Developer - Averlon
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Company Description
Appiness Interactive Pvt. Ltd. is a Bangalore-based product development and UX firm that specializes in digital services for startups to fortune-500s. We work closely with our clients to create a comprehensive soul for their brand in the online world, engaged through multiple platforms of digital media. Our team is young, passionate, and aggressive, not afraid to think out of the box or tread the un-trodden path in order to deliver the best results for our clients. We pride ourselves on Practical Creativity where the idea is only as good as the returns it fetches for our clients.
Duties and responsibilities
● Improve organic search results for desktop and mobile sites on all major search engines.
● Provide SEO analysis and recommendations in coordination with the elements and structure of websites and web
● Provide recommendations and execute strategies for content development in
coordination with SEO goals – general and keyword specific
● Administer search engine programs (XML sitemaps, Google Analytics, and webmaster tools) for purposes of diagnostic reporting on client projects
● Promote both off-page and on-page activities, and also the interactions that build ranking, profile, and traffic
● Analyse and understand web analytics dashboards and draw inferences whic helps to attain the business goals
● Monitor and evaluate search results and search performance across the major search channels, and need to have good knowledge of current search trends
● Communication to the team and management on project development, timelines, and results
● Work closely with the other team members to meet client goals
Key Requirements
● 2+ years of experience in Search Engine Optimization (SEO)
● Proficiency in MS Excel, PowerPoint, and Word
● Experience with website analysis using a variety of analytics tools, including
● Google Analytics, as well as an internal reporting tool
● Experience working with popular Digital Marketing Tools
● Knowledge of HTML
● Planning and strategizing Digital Marketing Campaigns
● Measure and report performance of all digital marketing campaigns, and assess against
goals (ROI and KPIs)
● Identify trends and insights, and optimize spend and performance based on the insights
React.js
Javascript
Redux/Flux
HTML/CSSResponsibilities
- Work in a fun and fast-paced environment.
- Participate in requirements gathering, design, development, QA, support.
- Communicate with different stakeholders such as QA, Project Managers and Product Owners
- Discover, evaluate, and implement new technologies to maximize development efficiency.
- Groom, mentor and upskill team members with modern technologies and development practices
Key Competencies:
- 5-8 Years of relevant experience in front-end development.
- At least 5-4 years of working experience with the React ecosystem.
- In-depth knowledge of TypeScript, CSS, and HTML.
- Strong proficiency in Vanilla JavaScript, DOM, Browser API’s and ES6 Features.
- Strong Knowledge of State Management with React and relevant workflows.
- Good Understanding of Modern frontend workflows with NPM, Webpack, Babel etc.
- Knowledge of modern programming paradigms like functional and reactive programming.
- Knowledge of testing frameworks including Chai, Mocha and Sinon or equivalent.
- Experience with using browser-based dev tools for trouble shooting and enhancing the performance.
Good to have skills:
- Knowledge of cloud-based services like AWS and GCP.
- Working knowledge of Video streaming and playback
- Knowledge of modern programming paradigms like functional and reactive programming.
Machine Learning (ML)
Deep Learning
Python
HTML/CSSJavascript
Angular (2+)
AngularJS (1.x)Job Description
Key Responsibilities:
- Develop responsive and dynamic web applications using the Angular framework.Collaborate closely with back-end developers and designers to implement user-friendly interfaces.Translate design mock-ups and wireframes into high-quality, efficient code.Ensure cross-browser compatibility and optimize application performance for a seamless user experience.Implement best practices for front-end development, including code organization, testing, and documentation.Collaborate closely with product managers, visual designers, and frontend developers to ensure alignment of design and development goals.Explain and justify design decisions based on established principles and standards, advocating for the user experience.
- Actively contribute to team meetings, brainstorming sessions, and sprint planning.Foster a culture of continuous improvement and innovation within the team.Participate actively in code reviews, providing constructive feedback to team members.Stay updated on the latest trends and technologies in web development, particularly Angular updates, and best practices.
Requirements:
- Strong development experience with Angular, including Angular 10+.Proficiency in HTML5, CSS3, and JavaScript.Well versed with object oriented programmingBetter understanding of SOLID principlesExperience with responsive design and CSS frameworks (e.g., Bootstrap).Familiarity with version control tools such as Git.Solid understanding of web standards and best practices.Ability to work collaboratively in a fast-paced, agile environment.Excellent problem-solving and communication skills.Bachelor's degree in computer science, Engineering, Design, or a related field (preferred).
Preferred Qualifications:
- Previous experience in both Angular development and UX/UI design roles.Knowledge of UX/UI principles and design tools (e.g., Adobe XD, Sketch).Experience creating wireframes, prototypes, and conducting usability testing.Familiarity with Agile development methodologies.
JD for APPS DBA. – Years of Exp 6-8
Job Description:
- Should support R12.2, Cloning, Patching, ADOP, Shared appl top, SSL/TLS.
- WebLogic, OAM, OIM, registration
- Experienced with Oracle RAC, supporting multi tenant architecture, CDB, PDB
- Installation and Upgrade of Application and Database
- Performance tuning at Apps, DB level,
- Troubleshooting skills, identifying root cause analysis
- Supporting other oracle and 3rd party technologies, from start, stop and basic maintenance, OBIEE, OBI, SOA services
- Oracle Certification
- Database RMAN backups, restores and recoveries
- OEM monitoring, identifying performance issues.
- Unix, Linux basic support, shell scripting.
- Preferable to have knowledge in OCI.
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
What you will do:
- Developing periodic (annual, quarterly and monthly} targets and sales plans for the business basis overall product category targets and capacity, past sales performance and market potential
- Evaluating and selecting appropriate sales model and distribution channels to further sales growth across the focused zones
- Developing and managing the sales budget and ensuring internal operating costs are within the allocated budget
- Ensuring top line and volume targets and gross margin contribution of sales across all regions, identifying areas of concern and driving corrective action
- Driving market intelligence to identify market trends, customer preferences, competitive action, new product introductions, etc. to build and Implement sales campaigns
- Analysing and evaluating the effectiveness of sales, methods, costs, and results and providing feedback to the team
- Maintaining key customer relationships and developing strategies to expand organization's market share
- Periodically reviewing customer engagement and interaction processes and identifying areas of improvement to achieve higher levels of customer service
- Coordinating with external dealers to obtain detailed information on market and consumer trends and feedback on customer satisfaction
- Maintaining strong relationships with key customers, distributors and wholesalers to ensure sustainable and repeat business
- Communicating and aligning with relevant internal stakeholders to ensure on-ground implementation of the sales strategy
- Leading talent acquisition activities to build a capable and effective sales force
- Assessing performance of direct reports and providing guidance, coaching and mentoring to direct reports
Desired Candidate Profile
What you need to have:- A Master's degree in business administration (MBA), Marketing
- Minimum 16 to 22 yrs of Sales experience in personal care/ hygiene industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
Based out of Norway, and presence in many countries, their solutions are being implemented in various industries ensuring efficient and smarter automation. Within 4 years of its existence, the company has seen 3 times revenue growth and over 100 employees building global and economical solutions and a diverse organisation well prepared for the future.
What you will do:
- Aligning product roadmap with delivery goals to ensure prioritizations of resources and tasks during sprints
- Coordinating with Product Managers, Business Analyst and development teams for execution of projects
- Helping in the definition of sprint goals and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensuring relevant stakeholders are up to date with necessary information
- Developing a detailed project plan to monitor and track progress
- Managing changes to the project scope, project schedule using appropriate verification techniques
- Measuring project performance using appropriate tools and techniques
- Performing risk management to minimize project risks
- Creating and maintaining comprehensive project documentation
- Tracking project performance, specifically to analyse the successful completion of short and long-term goals
Desired Candidate Profile
What you need to have:- Bachelor’s or Master’s degree in IT
- 5+ years as Technical Project Manager
- Experience with Agile development (Scrum/Kanban) is must
- Experience with task tracking systems like Jira, VSTS is must
- Solid organizational skills including attention to detail and multitasking skills
- Experience with project management tools like MS Project is a plus
- Project Management Professional (PMP)/ PRINCE II certification is a plus
- Good knowledge of software life cycle and processes and various methodologies
- Resource planning, performance management and team motivational skills are must
- Previous development experience as Business Analyst, development or data science is a plus
instagram, youtube, facebook influencers need to be contacted and asked to post messaesthat will be provided by company on their social media accounts. the goal is to increase use of apps developed by company
Job Description:
We are looking for Quality Analysts responsible for ensuring the quality of our products. Your primary responsibility will be to understand the product scope, prepare test cases, and execute test cases and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated user experience and product quality is essential.
Skills Required:
- Should possess excellent knowledge about software testing
- If candidate has done any testing certification or any relevant experience, will be preferred
- Analyzing the requirements from clients
- Should have very good written and verbal communication skills
- Arranging Test Environment to execute the test cases
- Hands on experience to write test plans and test cases.
- Defect Tracking
- Should have keen eye for detail and can create clear, concise detail-oriented test plans/cases
If you are looking forward for this opportunity, kindly apply with us with below asked details:
Total Experience:
CTC:
ECTC:
NP:
Current Location:
Hometown:
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Express
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon