Business Development Associate

Job Title: Presales Manager

Experience: 6–12 Years (EdTech experience mandatory- Colleges or University)

Job Summary

We are looking for an experienced Presales Manager from the EdTech industry to lead the presales function, support enterprise sales, and drive solutioning for educational clients. The role involves managing a team, handling complex deals, and delivering impactful product demonstrations.

Key Responsibilities

• Lead and manage the Presales team for EdTech solutions
• Partner with sales team to drive revenue growth and deal closures
• Understand client requirements (Colleges, universities) and design customized solutions
• Deliver high-impact product demos, presentations, and workshops
• Own and manage RFP/RFI/RFQ responses and proposal creation
• Work closely with product and tech teams for solution design and enhancements
• Support large/enterprise deals and strategic client discussions
• Develop presales strategies, processes, and best practices
• Mentor and train team members for continuous improvement
• Track market trends, competitors, and emerging EdTech innovations

Required Skills & Qualifications

• Bachelor’s/Master’s degree (Business/Tech/Education preferred)
• 6–12 years of Presales experience in EdTech (mandatory)
• Strong expertise in LMS, College or University ERP, Digital Learning Platforms
• Proven experience in handling enterprise/large deals
• Excellent presentation, communication, and stakeholder management skills
• Strong experience in solutioning, RFPs, and proposal writing
• Leadership experience (team handling is preferred)

Preferred Skills

• Experience working with Higher Education / College or University
• Knowledge of cloud-based solutions, integrations, APIs
• Exposure to CRM tools (Salesforce, HubSpot, etc.)

Key Competencies

• Leadership & team management
• Strategic thinking
• Client relationship management
• Problem-solving & analytical skills
• Decision-making ability

Responsibilities

1. Cross-Platform Mobile Development

• Build, maintain, and scale production-grade React Native applications for both Android and iOS platforms from a single codebase.
• Translate product requirements and UX designs into clean, modular, and reusable React Native components.
• Develop rich, intuitive user interfaces for AI/ML dashboards, real-time analytics, and consumer-facing applications.
• Own features end-to-end — from technical design through to deployment on Play Store and App Store.

2. Native Integration & Bridging

• Write custom native modules and bridges in Kotlin/Java (Android) or Swift/Objective-C (iOS) to extend React Native's capabilities where required.
• Integrate third-party SDKs, device hardware APIs, and platform-specific features seamlessly into the React Native layer.
• Ensure consistent functionality and behaviour across a wide range of Android and iOS devices and OS versions.

3. Real-Time & Data-Driven UI

• Build real-time UI components that handle live data streams, WebSocket connections, and high-frequency data updates with minimal latency.
• Develop data-intensive views including charts, dashboards, and monitoring interfaces optimised for mobile performance.
• Ensure smooth, responsive user experiences under high-traffic and data-heavy conditions.

4. Performance & Optimization

• Profile, debug, and optimize application performance using tools such as Flipper, Hermes, React DevTools, and platform-native profilers.
• Minimize app bundle size, reduce render cycles, and improve startup time through best-in-class optimization techniques.
• Ensure accessibility compliance and cross-device UI consistency across varying screen sizes and resolutions.

5. Architecture & Code Quality

• Design and implement scalable mobile architectures supporting modularity, testability, and long-term maintainability.
• Implement robust state management using Redux, Zustand, MobX, or React Context depending on application complexity.
• Establish and uphold mobile coding standards, component libraries, and reusable design systems across the team.

6. Collaboration & Delivery

• Partner closely with backend, AI/ML, data engineering, and design teams to integrate APIs, data pipelines, and workflows.
• Actively participate in code reviews, sprint ceremonies, and technical design discussions.
• Support CI/CD pipelines using Fastlane, Bitrise, or equivalent tools for automated builds and releases.
• Contribute to OTA update strategies using CodePush or equivalent.

Required Skills & Qualifications

• Strong hands-on experience building and shipping production React Native applications on both Android and iOS.
• Proficiency in JavaScript and TypeScript — TypeScript strongly preferred.
• Experience with state management libraries — Redux, Zustand, MobX, or Context API.
• Solid understanding of React Native architecture — Bridge, JSI, Hermes engine, and the New Architecture (Fabric/TurboModules) is a plus.
• Experience writing native modules or bridges in either Kotlin/Java or Swift/Objective-C.
• Hands-on experience with REST APIs, GraphQL, and WebSockets in a mobile context.
• Strong understanding of mobile UI/UX principles, responsive design, and platform-specific design guidelines (Material Design & HIG).
• Experience with CI/CD pipelines and app store deployment processes.

Preferred Skills

• Experience building data-intensive or dashboard-heavy mobile applications.
• Familiarity with data visualization libraries such as Victory Native, Recharts, or D3.js for mobile.
• Exposure to AR/VR or graphics-intensive mobile experiences (ARKit, ARCore, React Native Vision Camera).
• Experience with OTA updates via CodePush or similar tools.
• Familiarity with monorepo setups (Nx, Turborepo) for managing shared mobile codebases.
• Understanding of accessibility standards (WCAG) and inclusive design on mobile.
• Exposure to AI/ML integration on mobile — on-device inference, TensorFlow Lite, or CoreML.

About the Role

We are looking for Software Engineers with 5+ years of experience who are interested in working on modern backend systems and exploring AI-driven applications.

This role is ideal for engineers who want to expand their skill set into emerging technologies like AI/ML while continuing to build strong software engineering fundamentals.

Key Responsibilities

Work on backend systems and scalable architectures

Understand and implement modern development practices

Explore integration of AI/ML concepts into real-world applications

Collaborate on problem-solving and system design discussions

Eligibility Criteria

5+ years of professional software development experience

Strong understanding of at least one programming language (Java, Python, JS, etc.)

Basic knowledge of data structures and system design

Currently working or recently employed in a technical role

Preferred (Not Mandatory)

Interest in AI/ML or data-driven systems

Exposure to backend frameworks or cloud technologies

Willingness to continuously upskill

What You’ll Gain

Exposure to AI-focused engineering practices

Guidance on working with modern technologies

Opportunity to be part of a structured, growth-oriented environment

Access to learning resources and mentorship

Selection Process

Application screening

Shortlisting based on experience and background

Selected candidates will be invited for a career discussion session

Further steps will be shared post discussion

Important Note

This opportunity is best suited for candidates who are:

Serious about long-term career growth

Willing to invest time in learning new technologies

Looking to transition into more advanced engineering roles

Key Responsibilities

• Provide technical leadership in the design, development, and delivery of scalable, high-performance software systems.
• Partner with product managers, architects, and cross-functional teams to define technical strategy and ensure alignment with business objectives.
• Lead by example in writing high-quality, testable, and maintainable code.
• Drive best practices in software engineering, including code reviews, system design, and performance optimization.
• Mentor and guide engineers across teams, fostering a culture of technical excellence and continuous learning.
• Evaluate and introduce new technologies, tools, and frameworks to improve productivity, scale and system robustness.

Required Skills & Qualifications

• Strong foundation in computer science fundamentals: data structures, algorithms, and functional programming techniques.
• Expertise in Scala, with strong preference for functional programming.
• Solid experience in software design, implementation, and debugging, including inter-process communication and multi-threading.
• Hands-on experience with distributed systems and event-driven architectures.
• Familiarity with databases (Postgres preferred).
• Proficiency with Apache Kafka for messaging and persistence.
• Working knowledge of Python for unit and integration testing.
• Basic to intermediate experience with Ansible for automation.
• Strong problem-solving, analytical, and communication skills.

Nice-to-Have / Bonus Skills

• Experience with modeling in YANG.
• Experience with Scala libraries such as Cats Effect (2/3), Monix, and Akka.
• Experience working in Agile/Scrum environments.

What We Offer

• Opportunity to work on cutting-edge technologies in a collaborative environment.
• A role with strong ownership, technical influence, and visibility across teams.
• Competitive compensation and benefits.

Proven experience in sales and business development, preferably within the

education sector, specifically in selling admission management solutions to CBSE,

ICSE, IGCSE, IB, and boarding schools.

● Strong understanding of the admission processes and challenges faced by

educational institutions.

● Excellent communication and presentation skills, with the ability to effectively

engage with school stakeholders at all levels.

● The proactive and results-driven mindset with a track record of meeting or

exceeding sales targets.

● Ability to build and nurture long-term relationships with customers.

● Strong negotiation and closing skills, with attention to detail in contract and

agreement management.

● Exceptional organizational and time management skills, with the ability to prioritize

tasks effectively.

● Willingness to travel within the assigned territory as required.

Customer Experience Executive

Location: Santacruz, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Note - Candidates must be flexible for 6 days and rotational shifts

• 10 – 18 years of experience selling a SaaS solution, ideally selling B2B Enterprise Solutions.
• A classic enterprise solution seller with hands-on experience in technology.
• A strong passion for overachieving enterprise sales numbers in a hunting profile.
• Ability to recruit and build a team of Sales representatives and mentor them.
• Initially would be an Individual contributor and will build the team steadily.
• Having a sterling career so far already in achieving sales targets and wants to look at fast growth in a sales career and therefore being totally performance-driven.
• On-the-foot thinker and ability to build long-lasting professional relationships.
• You are interested in selling technology related to AI, SAAS solutions, and/or predictive analytics.
• Would be an Individual contributor but aiming to become a Sales Leader.
• Would already have working relationships across enterprise leaders in HR / IT / PMO teams
• Hunter - appetite for opening and closing new accounts.
• Track record of outstanding sales performance including exceeding quotas, winning sales awards, etc.
• Experience managing complex sales cycles.
• Driven, self-motivated, proactive, and excited about being at a start-up
• Thrives in a fast-paced, high-growth, rapidly changing environment.
• Partner with Customer Success to onboard the right customers and drive adoption/engagement in the first year.
• Strong executive presence.
• Experience selling to HR and TA leads would be an added advantage.
• Experience selling to the IT and ITES/BPO sector will be an added advantage.
• Experience selling HR tech solutions will be an added advantage.