
Technical Support Engineer – Active Directory
Job Summary:
We are seeking a motivated Technical Support Engineer with 2 years of experience in Active Directory and Windows Server administration. The ideal candidate will provide technical support for user account management, authentication, and directory services while assisting in maintaining a secure and stable IT infrastructure.
Key Responsibilities:
Provide Level 1 and Level 2 support for Active Directory–related incidents and requests.
Create, modify, and disable user accounts, groups, and organizational units (OUs) in Active Directory.
Manage password resets, account unlocks, and access permissions as per company policies.
Support and maintain Group Policy Objects (GPOs), DNS, and DHCP configurations.
Troubleshoot login issues, replication errors, and system access problems.
Assist in Windows Server administration and patch updates.
Work closely with senior engineers to implement security and compliance standards.
Maintain accurate documentation of configurations, processes, and troubleshooting steps.
Provide remote and onsite support for internal users and IT systems when required.
Required Skills & Qualifications:
Bachelor’s degree or diploma in Computer Science, IT, or related field.
1–2 years of hands-on experience in Active Directory administration or technical support.
Knowledge of Windows Server (2016/2019/2022) environment.
Familiar with DNS, DHCP, and Group Policy Management.
Basic knowledge of networking concepts (TCP/IP, VPN, firewalls).
Experience with PowerShell or command-line tools (preferred).
Strong analytical, troubleshooting, and communication skills.
Ability to work in a fast-paced IT support environment.
Preferred Qualifications:
Microsoft certifications such as MCSA, SC-300, or Azure Administrator Associate (optional but preferred).
Exposure to Azure Active Directory / Microsoft 365 user management.
Experience using ticketing systems (ServiceNow, Jira, etc.)..

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About Company
ADDV HealthTech Solutions, a UK-based company, operates with a strong IT presence in Ahmedabad, empowering IT professionals and organizations with cutting-edge technologies. As a product and service-based industry, we have excelled in managing UK healthcare projects, leveraging our novel tech-led approach.
ADDV HealthTech Solutions operates as a subsidiary of the renowned UK company, ADDVantage Technologies (https://addvantage-technologies.co.uk/) delivering innovative healthcare solutions like AllDayDr, Healthya, AppLocum, PharmSmart, ADDVantage Minds, and HEALTHYA Stations. Under the visionary leadership of our Founder and CEO, Suhel Ahmed, we continue to expand our expertise and presence across the UK and the Middle East.
What are we looking for in a candidate ?
- Experience of Minimum 3 years is required.
- Strong command of MVC frameworks such as Laravel.
- Complete understanding of the fully synchronous behavior of PHP & Laravel.
- Complete understanding of MVC design patterns.
- Adequate understanding of front-end technologies, such as jQuery, JavaScript, Ajax, HTML, and CSS.
- Knowledge of object-oriented PHP programming.
- Understanding accessibility and security compliance.
- Understanding fundamental design principles behind a scalable application.
- Familiarity with limitations of PHP as a platform and its workarounds.
- Creating database schemas that represent and support business processes
- Proficient understanding of code versioning tools, such as Git.
- Proficient understanding of Pipelining and CI/CD.
What will a candidate be doing with us ?
- Top-notch development and managing and maintaining the code base with latest tech and code trends.
- Design and develop server-side logic using Laravel.
- Define and maintain the database.
- Create reusable, effective, and scalable code.
- Collaborate with a team of developers and UX designers to create a LARAVEL based web application..
- Prepare and maintain all applications utilizing standard development tools.
- Utilize back-end data services and contribute to increasing existing data services API.
- Implement security and data protection measures.
- Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
- Document the development process, architecture, and standard components.
- Keep abreast of new trends and best practices in web development.
- Develop components of the database such as cursor, queries, and Stored Procedure.
- Coordinates with co-developers and keeps project managers well informed of the status of development effort and serves as a liaison between development staff and project manager.
What will we provide to the candidate ?
- 5 days working.
- Flexible working hours
- International Exposure (UK projects)
- Training and development
- Appraisal every year
- Employee oriented policies
- Easily Adaptable Working Environment
- Various Learning and growing opportunities
· Experience in SQL, Database Design, Stored Procedures, Performance Tuning etc.
· Extensive knowledge of data processing, relational databases systems (Oracle and Oracle19C preferred ).
· Strong analytical skills, analysing existing databases and the client’s needs going forward with regard to developing effective systems.
· Good communication skills, both oral and written.
· Sound accuracy and logic. Must be able to accurately develop databases in a logical manner from scratch.
· Understand the concepts of other programming languages.
· Understand the concepts of other front-end programming languages.
- 2-5 years of software development experience especially in web development with open source technologies like PHP, Linux, etc.
- Good experience in object-oriented programming/modular programming.
- Strong understanding of MVC design patterns and frameworks.
- Exposure to PHP framework Laravel is mandatory.
- Knowledge of Flutter is a plus.
- Knowledge of fundamentals like traits, namespace, OOPS, and interfaces will be preferred.
- Ability to do hands-on coding and pro-actively drive emphasis on quality, maintainable code.
- Ability to pick up new technologies quickly and effectively.
- Well-informed about all the latest technologies and developments in the industry.
- Self-motivated and Self-Starter - Looking for candidates who can jump in quickly without a lot of direction.
- Attention to detail and ability to conceptualize a concept.
Requirements:
- Bachelor's or Master’s degree in Computer Science, Engineering, or related field.
- Minimum 5+ years of experience in Node.js & Angular development.
- Experience with NoSQL database technologies like MongoDB is must.
- Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
- Excellent communication skills with the ability to articulate technical concepts to non-technical stakeholders.
- Ability to prioritize tasks, manage projects properly and meet project deadlines.
- Experience with version control systems (e.g., Git) and CI/CD pipelines is must.
Responsibilities:
- Lead the Product development team in designing, implementing, and maintaining robust MEAN stack Application.
- Should be able to plan & execute Development Sprints in Jira based on given Feature Documentation.
- Should be able to allocate resources for Sprints and give time estimates.
- Conduct Daily Standup Meetings for Team and make sure of Sprint Progress.
- Provide technical leadership and mentorship to junior developers, guiding them in best practices for MEAN Stack development.
- Collaborate with stakeholders to gather requirements, provide technical insights, and communicate project progress.
- Stay updated with the latest development trends, tools, and technologies, and advocate for their adoption within the team.
- Making sure that we are creating highly scalable and maintainable API’s that meet performance and security requirements.
- Make sure to have at least 90% Test Coverage for NodeJS Backend.
- Conduct detailed code reviews & refactoring and ensure adherence to coding standards, best practices, and project guidelines.
- Optimising frontend components for maximum performance across a vast array of web-capable devices and browsers.
- Develop detailed, annotated wireframes depicting all elements on unique screen types, including content, functional, navigation, and interaction specifications.
- Articulates rationale for approach in the context of both business and user needs.
- Define processes and deliverable that meet project goals and are reasonable within operational, cultural and technology constraints.
- Submit Weekly Sprint & Product Performance Report to Management
Must have 1+ Years of experience.
Location: Apart from the East Indian States it will be permanent work from home.
Requirements:
- Work experience as a Python Developer
- Expertise in at least one popular Python framework (like Django, Flask or Pyramid)
- Team spirit
- Good problem-solving skills
- BSc in Computer Science, Engineering or relevant field
What is the role?
We are looking for a hands-on iOS Developer to join our mobile team. The apt applicant must have iOS software development skills, a passion for delivering high-quality, rock-solid apps. iOS programming works closely with other app development and technical teams.
Key Responsibilities
- Translate designs and wireframes into high-quality code.
- Design, build and maintain high performance, reusable, and reliable code.
- Ensure the best possible performance, quality, and responsiveness of the application.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organization, and automatization.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- Bachelor's degree or higher in Computer Science and minimum 4 years of Software Development experience- Knowledge of Mobile automation and experience on platforms such as espresso
- Knowledge of application profiling and performance monitoring tools such as iOS profiler, AppDynamics, Dynatrace, etc.
- Excellent coding skills in an object-oriented language.
- Experience with offline storage, threading, and performance tuning
- Have published at least one original iOS app.- Understanding of Apple's iOS design principles and interface guidelines- Strong knowledge of iOS UI design principles, patterns, and best practices
Whom will you work with?
You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to AVP Engineering and working closely with the Architect and other leads.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Empuls.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. Empuls works with over 100 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status
Exp: 3-5 yrs
Notice Period: Immediate Joiners
Location: Bangalore
Looking for candidates with experience in MERN Stack Development
The right candidate will work well, think outside the box, and be highly self-motivated.
Responsibilities
Generate qualified leads by rigorously prospecting in the assigned region or market via outbound model.
Respond quickly and qualify inbound marketing leads via web form or web chat, as required.
Do rigorous research on companies, present solution, doing demo, and follow-ups.
Be product expert and champion.
Come up with creative emails and campaigns to draw the attention of prospects.
Collate and help Product and Marketing teams with feedback.
Job Requirements
Proven work experience of min one year as an Inside Sales Representative or similar role.
Prior SDR experience in SaaS product firms is mandatory
Previously handled products with pricing in range of 500 to 1000USD monthly billing is mandatory
SMB and or Mid-Market experience mandatory
Flexibility in working in different shifts/regions like US Or UK or Global Markets mandatory -
Good To Have
Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, Slintel, Hubspot etc.
NO NIGHT SHIFTS FOR GIRLS
SALARY - 10K-15K
Hindi - Preferred
Job description
Roles and Responsibilities
- Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
- Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
- Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
- Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
- Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
- Go the extra mile to query resolution, request completion and process closure
- Productive contribution to team effort by accomplishing the results as needed
Desired Candidate Profile
- 0 - 1 years in customer care background
- Must be fluent in Hindi & English. Multilingual will be added advantage
- Telephone etiquette, ability to comprehend and effective listening skills
- Focus on quality control measures and processes
- Problem Solving Acumen and conflict resolution skills
- Multi-tasking ability with a keen sense of detail

- Defines develop and implement quality assurance practices and procedures, test plans, and other Test assessments.
- Develops automated testing systems using commercial tools, scripts, and data sets in a continuous integration environment.
- Participate in all aspects of testing, including functional, regression, load and system testing.
- Works collaboratively with development during all stages of projects to provide in-process testing results.
- Engage with scrum in an Agile team environment.
- Own the quality aspect within the scrum team and define and maintain the key quality metrics.
- Critical Competencies / Leadership Anchors
- Creates strong commitment and promotes open dialogue.
- Defines success in terms of the entire team.
- Is action-oriented and has a strong sense of urgency.
- Uses logic and rigorous problem-solving skills to resolve difficult problems and drive effective solutions.
- Relentlessly customer-focused and dedicated to exceeding the expectations of internal and external customers.
- Drives innovation to bring creative ideas to market.
Qualifications
- B.E. with 3+ years of testing experience.
- Experience with Agile/Scrum methodologies and scrum processes.
- Experience developing automated and manual test plans.
- Experience with test automation tools preferably Selenium & Specflow
- Experience with API testing using Postman or Swagger or others
- Experience with SQL and databases basic knowledge
- Experience with object-oriented programming languages such as C#
- Experience with source-control management such as Git
- Experience in testing apps developed with web technologies such as ASP.NET, MVC, JavaScript, and Angular, Protractor, and Karma.
Desired
- Experience with Continuous Integration such as Jenkins.
- Experience with cloud-based technology and specifically the Azure Cloud.
- Ability to collaborate with DevOps to manage releases.










