Technical Support

We're building in a market that hit $47B in 2026 and is on track to hit $107.5B by 2028 and we're not chasing that opportunity from the sidelines. Our founding team brings marketing expertise from Kotak and Amazon paired with deep AI chops. We were selected into Google's AI Accelerator program, and we already have paying customers like Kotak and Myntra using the product in production.

Join us early and help build the infrastructure that turns AI marketing adoption (already at 88%) into real, scaled results for customers who are already paying for it, not case studies.

Role Name: Founding Product Manager, Applied AI

Location: Mumbai • Hybrid •

Reports to: CTO

WHAT THIS ROLE ACTUALLY IS

Weve built a multi-agent AI system for marketing. It works well out of the box but every client (their data, workflows, brand rules, compliance constraints, output preferences) is different. Generic doesn’t ship results. Customised does.

This role is the bridge: you sit between our agent architecture and the client’s reality. You understand both deeply, and you make the agents do what each specific client needs them to do.

You’re a PM who knows the spec-to-engineer handoff is where products die. So you don’t hand off. You open Claude Code or Codex and ship the change yourself.

WHAT YOU'LL DO

Day-to-day split: roughly 60% on client work, product judgment, and shaping what to ship — 40% directly in Codex and Claude Code shipping it.

·      Own client outcomes end-to-end. From discovery to live deployment, you are the person responsible for whether the agents actually solve the client’s problem.

·      Translate ambiguity into working systems. Clients don’t know what they want until they see it. You probe, prototype, demo, iterate — without waiting for an engineer to be free.

·      Customise the agents yourself. Tune prompts, build new agent capabilities, configure workflows, wire up integrations. Codex and Claude Code do the heavy lifting; your product judgment does the steering.

·      Diagnose creative problems sharply. When a CMO says “this doesn’t feel right,” you can question intelligently — is it the prompt, the input brief, the brand guidelines themselves, or the client’s own confusion? Most PMs nod and forward to engineering. The good ones diagnose first, then fix.

·      Feed learnings back to core product. Anything that gets customised 3+ times becomes a platform feature. You decide what graduates.

·      Build the playbook. As we scale from 10 to 50 to 100 clients, the customisation patterns you create, become the foundation others work from.

WHAT YOU NEED

·      Real product judgment. You can hear “we need a dashboard” and figure out the actual problem is “the marketing director doesn’t trust the agent’s decisions yet.” You’ve done this before, in a role where the outcome was on you.

·      Hands-on technical ability. You don’t need a CS degree, but you must be able to read code, write code with AI tools, debug, and ship. If you’ve never opened Claude Code or Codex and built something real, this role isn’t for you. Coding is part of the daily job, not an occasional adventure.

·      Comfort with agents as a system. You understand how LLMs fail, why prompts drift, what context engineering means, when to use tools vs. fine-tuning, why eval harnesses matter. If “MCP,” “tool use,” and “agent harness” feel like jargon, this isn’t the role.

Client-facing instincts. Comfortable in a room with a CMO, an enterprise IT head, and a junior brand manager — and you can switch register for each in the same meeting.

·      Creative literacy. You don’t need to be a designer. You do need to be able to tell the difference between “this output is technically broken” and “this output is technically fine but creatively wrong” — and chase the right thread.

·      Bias toward shipping. A working hack today beats a clean design next quarter.

YOU'LL THRIVE HERE IF

·      You’re a PM who realised the engineer handoff is where your products die.

·      You’ve quietly learned to ship in Claude Code or Cursor on the side because you got tired of waiting.

·      You want a role where coding ability is upside, not heresy.

·      You like marketing as a domain — or you’re willing to fall in love with it.

YOU WON'T THRIVE HERE IF

·      You want to write strategy decks more than you want to ship features.

·      You think “PM doesn’t code” is a principle worth defending.

·      You think AI is overhyped (we don’t).

·      You need a fully scoped backlog and weekly sprint rituals.

About FileSpin.io

FileSpin’s mission is to bring excellence and joy to the enterprise. We are a fully remote team spread across the UK, Europe and India. We bootstrapped in a garage (true story) and have been profitable from day one.

We value innovation and uncompromising professional excellence.  Work at FileSpin is challenging, fun and highly rewarding. Come and be part of a unique company that is doing big things without the bloat.

About the Job

Location: Remote

We’re looking for a Junior and Senior Platform Engineer to join us and be on our ambitious growth journey. In this role, you’ll help build FileSpin into the most innovative AI-Enabled Digital Asset Management platform in the world. You'll have ample opportunities to work in areas solving awesome technical challenges and learning along the way.

Our roadmap focuses on creating an amazing API and UI, scaling our cloud infrastructure to deal with an order of magnitude higher media processing volume, implementing ML-pipelines and tuning the stack for high-performance.

Qualifications & Responsibilities

• Proficient in Troubleshooting and Infrastructure management
• Strong skills in Software Development and Programming
• Experience with Databases
• Excellent analytical and problem-solving skills
• Ability to work independently and remotely
• Bachelor's degree in Computer Science, Information Technology, or related field preferred

Essential skills

• Excellent Python Programming skills
• Good Experience with SQL
• Excellent Experience with at least one web frameworks such as Tornado, Flask, FastAPI
• Experience with Video encoding using ffmpeg, Image processing (GraphicsMagick, PIL)
• Good Experience with Git, CI/CD, DevOps tools
• Experience with React, TypeScript, HTML5/CSS3

Nice to have skills

• Experience in ML model training and deployments is a plus
• Web/Proxy servers (nginx/Apache/Traefik)
• SaaS stacks such as task queues, search engines, cache servers

The intangibles

• Culture that values your contribution and gives your autonomy
• Startup ethos, no useless meetings
• Continuous Learning Budget
• An entrepreneurial workplace, we value creativity and innovation

Interview Process

Qualifying test, introductory chat, technical round, HR discussion and job offer.

1. Receive and work on generated leads.

2. Engage with customers through phone calls to understand their requirements.

3. Guide interested customers to enroll in a demo session.

4. Conduct closure calls to finalize sales.

Designation: Business Development Executive (BDE) - Digital Sales

Experience: 5-6 Years

Location: Remote

Job Summary:

Magento360.com is a leading player in the e-commerce industry, dedicated to delivering innovative solutions that empower businesses to thrive in the digital landscape. We are looking for a seasoned and dynamic Business Development Executive (BDE) with 5-6 years of experience in digital sales to join our expanding team.

Responsibilities:

• Client Acquisition: Identify and target high-value prospects in the digital space, engaging them through various lead generation techniques, networking, and research.
• Strategic Partnerships: Develop and maintain strategic partnerships with key clients and industry influencers to foster growth and expand our client base.
• Solution Selling: Understand the unique needs of potential clients, articulate the value of our solutions, and present tailored proposals that align with their objectives.
• Sales Strategy: Contribute to the development of sales strategies, including market analysis, competitor assessment, and pricing strategies.
• Revenue Growth: Consistently achieve and exceed individual and team sales targets, playing a pivotal role in the company's revenue growth.
• Pipeline Management: Build and manage a robust sales pipeline, keeping accurate records of all interactions in our CRM system.
• Market Insights: Stay updated on industry trends, emerging technologies, and competitive offerings to provide clients with relevant insights and recommendations.
• Networking: Actively participate in industry events, conferences, and networking opportunities to expand the company's presence and establish thought leadership.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven track record of 5-6 years in digital sales, preferably within e-commerce, software solutions, or a technology-focused sector.
• Exceptional understanding of digital marketing, SEO, SEM, social media, and other online channels.
• Strong negotiation, presentation, and closing skills.
• Self-motivated, target-driven, and results-oriented mindset.
• Familiarity with CRM software and other sales tools.
• Excellent communication skills, both written and verbal.

Salary Range: Competitive salary package, commensurate with experience and qualifications.

If you are a strategic thinker with a proven track record in digital sales and the ambition to drive our growth, we invite you to apply. Join Magento360.com, a leader in e-commerce solutions, and play a pivotal role in shaping the future of digital sales.

About Magento360:

We are a fast-growing full-fledged Magento e-commerce development company that serves clients across B2B and B2C segments in Europe, Canada, and the USA. Magento360 has successfully delivered 200+ small to large-scale Magento e-commerce projects over the last 7 years. The team is led by digital transformation and magneto experts with 10+ years of industry experience. We have gender-neutral and inclusive policies to promote our people-first culture.

What we offer:

• Chance to be a part of a global team focused on innovation
• A constant start-up like a hustle but with stability like a corporate
• Mentorship on how to become a better technology expert going beyond industry standards

Benefits at Magento360:

We aspire to provide employees and their loved ones with the best benefits and experience focused on supporting their physical, financial, and emotional well-being. These will enhance your health and well-being and are generous enough to make it easy for you to take good care of yourself (now, and in the future).

• For taking care of your health, get access to workout and yoga sessions for at-home fitness and well-being classes
• We offer Competitive compensation and bonus at regular intervals to ensure you are rewarded for your efforts
• Flexibility to work from anywhere and Hybrid work model Paid time off including vacation, bereavement, sick leave, parental leave, holidays, and well-being days
• Access to technology events and internet reimbursements

Job Description: Salesforce Developer

Company: Mobile Programming LLC

Location: Remote

Shift Time: 8:30 PM to 5:30 AM

Experience: 5 to 7 Years

Skills: AI/ML tools, Python, R, or Java, Salesforce

Budget: 16 LPA

Mobile Programming LLC is seeking a skilled Salesforce Developer to join our team. As a Salesforce Developer, you will be responsible for designing, developing, and implementing Salesforce solutions that meet our clients' business needs. This is a remote position, and we are specifically looking for immediate joiners who can work during the shift time of 8:30 PM to 5:30 AM.

Responsibilities:

• Design, develop, and implement customized Salesforce solutions using Apex, Visualforce, and Lightning components.
• Collaborate with cross-functional teams, including business analysts and project managers, to gather requirements and translate them into technical designs.
• Customize and configure Salesforce using declarative tools like Process Builder, Workflows, and Flow.
• Integrate Salesforce with external systems using REST and SOAP APIs.
• Perform data migrations and data cleansing activities in Salesforce.
• Create and maintain technical documentation, including design specifications and test cases.
• Conduct unit testing and support system and user acceptance testing.
• Troubleshoot and resolve issues related to Salesforce configuration, customization, and integration.

Requirements:

• 5 to 7 years of experience as a Salesforce Developer.
• Proficiency in AI/ML tools, such as Python, R, or Java, is highly desired.
• Strong knowledge of Salesforce development technologies, including Apex, Visualforce, and Lightning components.
• Experience with Salesforce configuration using declarative tools.
• Familiarity with Salesforce integration using REST and SOAP APIs.
• Solid understanding of object-oriented programming concepts.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work independently and deliver high-quality results within tight deadlines.
• Salesforce certifications (e.g., Salesforce Platform Developer I and II) are a plus.

The budget for this position is 16 LPA (Lakh Per Annum).

If you are a talented Salesforce Developer with a passion for innovation and seeking a challenging opportunity, we would love to hear from you. Please note that only immediate joiners will be considered for this position.

• Work with other developers to ensure that the website is functional and visually appealing.
• Liaise with the client to gauge their needs and expectations.
• Plan the layout of the website.
• Ensure that the website is optimized for various devices.
• Use analytics to test client enjoyment.

• Proficiency in HTML, JavaScript, jQuery, and CSS.
• Knowledge of Adobe Illustrator.
• Good interpersonal skills.
• Understanding of key design principles.
• Good problem-solving skills.