Technical Support

Technical Support at Reqroots · Bengaluru (Bangalore) · 1 - 4 years · ₹6L - ₹8L / yr · Raised funding · Posted 13 Sep 2019

Technical Support

at Reqroots

Posted by Gayathri G

1 - 4 yrs

₹6L - ₹8L / yr

Bengaluru (Bangalore)

Skills

Technical support

NetApp

Data storage

Network

Strong technical knowledge in software, hardware, and networking
Prior experience in Customer service or call center environment
IP protocol and network experience highly desirable
Working knowledge of NetApp technical systems (6 months or more)
Strong understanding of computing technology including hardware components, data storage, operating systems, software applications, common peripheral devices, and external connectivity
Sound problem solving skills with linear and logical troubleshooting skills
Process knowledge, assessment, design and documentation skills
Strong oral and written communication skills
Solid analytical, technical, and project management skills
Must have proficiency with various software applications including Microsoft Office (Word, Excel, PowerPoint, Outlook)
Ability to work independently with minimal supervision
Must be available weekends
Languages: B2 English

Strong technical knowledge in software, hardware, and networking
Prior experience in Customer service or call center environment
IP protocol and network experience highly desirable
Working knowledge of NetApp technical systems (6 months or more)
Strong understanding of computing technology including hardware components, data storage, operating systems, software applications, common peripheral devices, and external connectivity
Sound problem solving skills with linear and logical troubleshooting skills
Process knowledge, assessment, design and documentation skills
Strong oral and written communication skills
Solid analytical, technical, and project management skills
Must have proficiency with various software applications including Microsoft Office (Word, Excel, PowerPoint, Outlook)
Ability to work independently with minimal supervision
Must be available weekends
Languages: B2 English

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About Reqroots

Founded :

2011

Type :

Products & Services

Size :

20-100

Stage :

Raised funding

About

Kovai Soft Technologies is the leading Mobile application development, Software development, SEO company in Chennai, South India. Founded in 2009, and is known for its holistic approach in designing, developing and delivering end to end Web and Mobile development solutions with a higher customer retention rate.