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Technical Support
Technical Support
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Technical Support

Gayathri G's profile picture
Posted by Gayathri G
1 - 4 yrs
₹6L - ₹8L / yr
Bengaluru (Bangalore)
Skills
Technical support
NetApp
Data storage
Network
  • Strong technical knowledge in software, hardware, and networking
  • Prior experience in Customer service or call center environment
  • IP protocol and network experience highly desirable
  • Working knowledge of NetApp technical systems (6 months or more)
  • Strong understanding of computing technology including hardware components, data storage, operating systems, software applications, common peripheral devices, and external connectivity
  • Sound problem solving skills with linear and logical troubleshooting skills
  • Process knowledge, assessment, design and documentation skills
  • Strong oral and written communication skills
  • Solid analytical, technical, and project management skills
  • Must have proficiency with various software applications including Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Ability to work independently with minimal supervision
  • Must be available weekends
  • Languages: B2 English
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Reqroots

Founded :
2011
Type :
Products & Services
Size :
20-100
Stage :
Raised funding

About

Kovai Soft Technologies is the leading Mobile application development, Software development, SEO company in Chennai, South India. Founded in 2009, and is known for its holistic approach in designing, developing and delivering end to end Web and Mobile development solutions with a higher customer retention rate.
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Connect with the team

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Dhanalakshmi D
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Revathi Shankar
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Revathi Shankar
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Abinesh Suresh
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Sathya Priya
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Gayathri G
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Hari Priya

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Technical Competencies- These are the competencies which are core and directly related to the job.

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Market

 Product/Technology

Customer

Competition

Client

 

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Listening and Understanding abilities

Assessment of buyer

Growing the conversation

Art of probing/ questioning

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Closing the communication loop

Presentation skill

Written communication- e-mail, documentation etc.

 

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Showing the value/worth

Finish it strong

 

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Motives

Networking for new sales opportunities

Persuade

Follow-up

Opportunity Sniffer

 

 

Behavioral Competencies- These are the competencies which manifests into the obvious behavior demonstrated by a successful sales professional.

 

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Drive to Succeed

                                                                                Competitiveness

Achieving the goal

Sense of Achievement

Fear of Failure

Perseverance or Persuasiveness

Go getter

 

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Understands motivations that drives human behavior

 

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Planning and Prioritizing

 

 

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The Role growth- Can grow to Team Lead

 

Business Impact- The role makes a valuable contribution in the growth of the business profit, revenue, market and customer engagement.

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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