Technical Recruiter

Job description:

We are looking for a highly motivated and experienced Category Manager to join our dynamic team at a leading pregnancy, fertility, and parenting startup. As a Category Manager, you will play a crucial role in managing and scaling the fertility/pre-conception vertical.

You will be responsible for driving growth, developing strategic initiatives, product/service design and leading cross-functional teams to achieve business objectives. The ideal candidate will have a strong background in customer roles, strategy implementation in startups, and team leadership, and possess a deep interest in both technology and healthcare.

Responsibilities:

1. Manage and Scale Fertility/Pre-conception Vertical:

a. Develop and execute strategies to drive growth in the fertility and pre-conception category.

b. Identify new opportunities and market trends to expand the product and service offerings.

2. Handling Cross-Functional Team Leadership:

a. Lead and inspire cross-functional teams to achieve common objectives related to the fertility category. b. Collaborate with various teams, such as product development, marketing, and operations, to ensure seamless execution of initiatives.

3. Stakeholder Management:

a. Communicate effectively with internal and external stakeholders to align them with category goals.

b. Stay updated with the latest technological advancements in the fertility and healthcare industry.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

We are hiring a business analyst to join our project team. You will work alongside project stakeholders and report directly to Sr. Business analysts. The purpose of the role is to liaison and bridge the gap between the BDM team and technical team to comprehend and analyze customer requirements and translate it to the development teams thereby, ensuring the right requirement detail in the documentation.

To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to the team.

Responsibilities

· Elicit requirements, gathering, & documenting.

· Ability to grasp, relate, and quick response to new inquiries.

· Interaction with team members at regular intervals, share knowledge and information

· Clear and concise communication and project management skills.

· Detail out scope documents, functional & non-functional requirements, features, etc. ensuring all stated and unstated customer needs are captured.

· Construct project documents (BRD, FRD) as per the project requirement and develop Flow charts, Use case diagrams, ER diagrams, User stories

· Performing requirements analysis

· Understand SDLC and fit into the Agile environment.

· Co-operating behavioral with the cross-functional team and being able to translate business needs into technical needs.

· Interface and coordinate with BDM team engagement & understand the client’s requirements

• Job Description 
  
  
  

• Skills Required For Android Developer:-

Typical day-to-day duties and in-demand skill sets for mobile application developers include:

• Must have Knowledge of object-oriented programming languages such as Java, C and C++.
• Good knowledge of Android SDK, different versions of Android, and how to deal with different screen.
• Having Good knowledge of Android Studio.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Solid understanding of the full mobile development life cycle.
• Work on bug fixing and improving application performance.
• Candidate should be self motivated.
• Self Confident and Enthusiastic.

Selection Process:-

1. Firstround of Interview – MCQ Written test (based on Syllabus & basic Aptitude) – 1 
2. Secondround of Interview – HR and Technical 
3. Thirdround of interview – Practical interview based on candidates interested 

Remuneration and terms:-

1. Company provides joining letter and agreement with terms here at time of joining of Candidate.
2. Incrementwill be given after one year of job 
3. Companyprovide 12 paid leaves per 
4. Working days –Monday to Saturday.
5. Timing– 

Monday-Friday : 9:30 AMto 6:30 PM, 45 minutes launch, 15Min Tea break

Saturday: 9:30 AMto 1:30 PM

Alternative Saturday Activity.

HR Manager

Bhoomi Vaghani

Beetonz Infotech

Website:- http://beetonz.com