Technical Project Manager

About the Role:

Order & Inventory Management Lead (OML) supports and enables the delivery and execution of the Sales order for ConvaTec India along with financial credit / debit note and product evaluation sample management for our distributors.

This is an incredibly diverse and challenging role that will require a diverse and practiced knowledge of an ERP system along with very good skills in excel.

Key Duties and Responsibilities

Order Management

• Capturing sales order entry in SAP, check for special pricing & approval validity, save documents in drive, create output, share with customer

• Check for payment receipt via bank statement/ mails, messages

• Order release from finance and tracking of pending orders

• Create delivery order and share with the warehouse team

• Review dispatch details, follow up with customers for logistics partner

• Backorder management and apt stock allocation

• Samples for product evaluation order entry in SAP

• Tracking sample shipment to sales team

• Expiry stock management data MIS

Inventory Management

• Support stock queries from sales team

• Communicate pending order status to sales team/ customers

Credit & Debit Note Management

• Coordinate with the external claims processing vendor and internal stakeholders

Others

• MIS - pending orders in system region wise

• Product evaluation sample processed monthly reports

Language Skills Required

• Speaking: English

• Writing/Reading: English

Education/Experience/Qualifications:

• Minimum of a bachelor’s degree is required with preferred focus in supply chain order management or a related discipline

• Minimum of 5 years of experience related to supply chain or similar functions

• Excellent communication (written and verbal) skills

• Willing to work to tight deadlines

• Demonstrated track record of taking the initiative

• Executive presence and ability to influence stakeholders

• Excellent analytical skills

Desired and required:

• Working knowledge banking operations

• Strong and wide understanding of Excel & Report writing

• Computer literate including good understanding of any ERP system, preferably SAP

We are hiring a Client Account Manager to build strong client relationships and ensure smooth delivery of E2M’s services. You will be the primary contact for our agency partners—helping them see value, resolving challenges, and supporting long-term retention and growth.

Key Responsibilities

• Serve as the main point of contact for assigned clients
• Ensure clients receive maximum value from E2M services
• Deliver an excellent client experience and manage escalations
• Coordinate with project managers, developers, designers, and SEO teams for timely delivery
• Gather feedback and represent client needs internally
• Drive renewals, retention, and account growth
• Track account health, budgets, timelines, and profitability
• Build trusted relationships and provide strategic guidance
• Identify risks early and implement solutions
• Collaborate across teams for a seamless client journey

Requirements

• 3–5 years of experience in a digital, creative, or web agency
• Experience managing or delivering web/digital projects
• Strong understanding of web technologies and digital marketing (no coding required)
• Ability to handle multiple accounts and priorities
• Clear and professional communication skills
• Proven record in client retention, growth, and profitability
• Strong relationship-building and stakeholder management skills
• Familiarity with tools like ClickUp, Basecamp, or similar (preferred)
• Ability to work independently and collaboratively
• Experience working with Sales/Pre-sales/Account teams
• Strong presentation skills and attention to detail
• Experience working with North American clients and time zones

Business Development Executive:

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients and encouraging extant clients to purchase the Software and Products.

To be successful as a BDE, you should attend networking events to attract and retain clients. Ultimately, an outstanding BDE will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.

Responsibilities:

●Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.

●Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness

●Meet personal and team sales targets

●Research accounts and generates or follow through sales leads

●Maintain and expand the client database within your assigned territory

●Familiarize yourself with all products and services offered by our company.

●Attending networking activities to research and connect with prospective clients.

●Maintaining meaningful relationships with clients to ensure productive long-lasting relationships.

●Negotiating with clients to secure the most attractive prices.

Requirements:

●Extensive sales experience.

●Intuitive and insightful, particularly regarding human behavior.

●Ability to generate revenue by identifying pain points and suggesting suitable products or services.

●Professional yet affable disposition.

●Neat, well-groomed appearance.

●Experience or Knowledge about working with CRM

●Great networking skills and Resourceful, with outstanding research skills.

Excellent written and verbal communication

• SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Banking, Manufacture, Civil or any other Industry.

• Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement planning, Project quotation, Time sheets, Goods issues, and other project management activities in SAP PS.

• Must have completed at least two end-to-end implementations.

• Experience on complete PS module cycle from project creation to settlement.

• Integration knowledge with CO, FI and MM, SD and PP.

• Must be proficient in handling Issues/support functions.