Technical Project Manager - IT Infrastructure

Job Role: Customer Support Executive

Location: Gurugram, Haryana

Salary: Up to ₹20,000 per month (based on interview performance)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.

Key Responsibilities

• Handle customer queries through calls, chat, and email in a professional manner
• Provide accurate information, guidance, and solutions to customers
• Maintain high levels of customer satisfaction and service quality
• Understand customer concerns and ensure timely resolution
• Maintain proper records and follow company processes

Eligibility Criteria

• 12th Pass or Graduate from any stream
• Good communication and interpersonal skills
• Confident personality with a customer-focused approach
• Basic computer knowledge and ability to handle multiple tasks

We are looking for an experienced Sr. Software Engineer to drive the design, architecture, and delivery of scalable B2B products from our Bangalore office. This role requires a strong hands-on technologist who can lead a team of engineers, make sound architectural decisions, and collaborate cross-functionally with Product, Design, DevOps, and Customer Success teams.

As a Sr. Software Engineer, you will play a critical role in shaping the technical direction of our platform, ensuring high-quality engineering practices, and delivering enterprise-grade solutions to our customers. This job can quickly grow into a Technical Lead position.

**Key Responsibilities**

🔹 Technical Leadership

Own end-to-end technical architecture and system design for core product modules.

Drive scalable, secure, and high-performance backend and frontend solutions.

Conduct design reviews, code reviews, and ensure adherence to engineering best practices.

Evaluate and introduce new technologies where appropriate.

🔹 Team Management

Lead, mentor, and grow a team of 5–6 engineers.

Foster a culture of ownership, accountability, and innovation.

Support hiring, onboarding, and mentoring.

🔹 Product Delivery

Collaborate closely with mangement to translate business requirements into technical solutions.

Drive sprint planning, estimations, and delivery timelines.

Ensure predictable, high-quality releases aligned with business goals.

🔹 Quality & DevOps

Champion CI/CD practices, automated testing, and DevOps processes.

Ensure system reliability, uptime, security, and performance monitoring.

Participate in incident management and root cause analysis.

🔹 Stakeholder Collaboration

Work cross-functionally with Sales, Customer Success, and Support teams for enterprise deployments.

Communicate technical decisions clearly to non-technical stakeholders.

**Required Qualifications**

4+ years of software development experience in product-based companies.

Strong experience with modern backend technologies (e.g., Java, Node.js, Python, or similar technologies).

Experience with frontend frameworks (React, Angular, or similar).

Solid understanding of microservices architecture and RESTful APIs.

Experience with cloud platforms (AWS, Azure, or GCP).

Strong knowledge of databases (SQL and NoSQL).

Experience building scalable B2B SaaS products.

**Preferred Qualifications**

Experience with multi-tenant SaaS architecture.

Familiarity with enterprise integrations (SSO, APIs, third-party systems).

Experience handling high-scale systems with large enterprise clients.

Exposure to security and compliance standards (ISO, SOC2, GDPR).

**Key Competencies**

Strong problem-solving and system design skills.

Excellent communication and stakeholder management skills.

Ability to balance hands-on coding with leadership responsibilities.

Strong ownership mindset with attention to detail.

Ability to thrive in a fast-paced, product-driven environment.

**What We Offer**

Competitive compensation and performance bonuses.

Opportunity to work on cutting-edge B2B products.

Collaborative and growth-oriented culture.

Health insurance and wellness benefits.

If you are passionate about building scalable B2B platforms and leading high-performing engineering teams, we would love to hear from you.

Job Title: Full Stack/ Frontend Developer

Location: Chennai, India

Duration: Full-Time

Position Overview

We are seeking an experienced and motivated Full Stack/ Frontend Developer to join our innovative team. If you are passionate about coding, problem-solving, and building intuitive user interfaces, we would love to hear from you! In this role, you’ll work closely with back-end developers and UX/UI designers to deliver exceptional web applications for the higher education sector.

Key Responsibilities

● Develop and maintain interactive, responsive, and user-friendly front-end applications using Java, JavaScript, and modern frameworks.

● Collaborate with back-end developers to integrate front-end functionality with back-end services.

● Work closely with UX/UI designers to ensure user interfaces are visually appealing, functional, and consistent.

● Participate in code reviews and uphold high-quality coding standards. ● Troubleshoot and resolve front-end issues and optimize performance. ● Stay up-to-date with the latest trends in front-end development.

Required Skills & Experience

● 4+ years of experience in Java-based front-end development.

● Strong experience with HTML, CSS, JavaScript, and front-end frameworks. ● Hands-on experience with Spring, Hibernate, Thymeleaf, Velocity, jQuery, and Java.

● Familiarity with RESTful APIs and front-end integration practices.

● Experience in responsive design and cross-browser compatibility.

● Strong problem-solving skills and attention to detail.

● Ability to collaborate effectively in a team environment with strong communication skills. Preferred Skills

● Experience with modern JavaScript frameworks (React, jQuery plugins, DataTables, etc.).

● Familiarity with version control systems like Git.

● Knowledge of Agile development methodologies.

● Prior experience in higher education technology or education-related software.

Note: Experience with Thymeleaf and Velocity is good to have. Tapestry can be ignored as it is legacy. 

Company Overview 

Universal Transit is a leading auto transport company providing AI-powered car shipping solutions across the United States. Our services span nationwide car shipping with advanced technology, ensuring optimized, efficient, and cost-effective transport. Universal Transit prioritizes customer satisfaction and innovative service and is committed to transforming the auto transport industry through technology-driven solutions. 

Position Summary 

We are seeking a dynamic Sales Representative with proven sales experience in the U.S. market. While industry knowledge in auto transport is a plus, it is not required. We’re looking for someone with a strong sales background in any service-oriented industry who excels in client engagement and lead conversion. Proficiency in English at the C2 level, with a clear accent close to American, is essential as this role involves building rapport with a diverse U.S.-based client base. In this role, you’ll prospect for new business opportunities while managing and growing relationships with established clients. You’ll connect with key players in the automotive industry, including dealerships, rental car companies, and automotive auctions, to present our tailored solutions. 

Job Title: Sales Representative 

Location: Remote India (Initially for 3-6 months, then onsite in Bengaluru). 

Job Type: Full-time 

Compensation: Starting salary of $800 per month, plus a 10% commission on sales. With experience, there is the potential to earn up to $3,000 per month. 

Key Responsibilities 

• Actively seek out new business opportunities by making 100 + outbound calls daily, networking, and conducting online research to maintain a strong pipeline of potential clients. 
• Build lasting relationships with clients by understanding their needs and providing tailored transport solutions that fit their unique requirements. 
• Regularly engage with key clients, including automotive dealerships, dealership groups, wholesalers, auction houses, and insurance companies, to promote Universal Transit’s services. 
• Utilize CRM software to document client interactions, monitor sales activities, and keep customer information up to date. 
• Collaborate with the sales team to achieve sales targets and expand market reach through effective sales strategies. 
• Stay informed about industry trends, competitor offerings, and client needs to uncover potential sales opportunities and adapt approaches as needed. 
• Work closely with logistics and marketing teams to ensure smooth client onboarding, satisfaction, and retention. 
• Develop a comprehensive understanding of Universal Transit's services, technology, and industry practices to inform and advise clients effectively. 

Qualifications and Skills 

• Minimum of 2 years of experience in a sales role within the U.S. market, preferably in a service-based industry. 
• Fluent English speaker with C2-level proficiency and a clear, near-American accent. 
• Proven ability to generate leads, close deals, and establish strong client relationships. 
• Excellent verbal and written communication skills focused on clarity and building client rapport. 
• Strong organizational and multitasking abilities, capable of managing multiple leads and client requests simultaneously. 
• Self-motivated with a proactive approach to achieving sales goals. 
• Dedicated to understanding customer needs and providing outstanding service. 
• Sales-driven and persistent in pursuing new business opportunities. 
• Skilled at building and maintaining professional relationships. 
• Analytical and able to assess client needs and recommend suitable solutions. 
• Adaptable and flexible in approach to meet diverse client needs and shifting market demands. 

About the company:

We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.

We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades. 

Profile Summary

We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.

Key Responsibility 

Create a systematic, process-driven approach to partner outreach and relationship management.

Keep a great ongoing relationship with AWS and offer new ways to grow the partnership.

Can-do attitude individual who enjoys networking and establishing relationships.

Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.

Analyse and identify opportunities to secure new business by partnering with Anaplan.

Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.

Identify new markets to widen the market base for enhanced revenue and profit generation.

Administer the entire sales process as per plan.

Manage Anaplan engagements to design strategies to acquire more business deals through OEMs.

Manage pricing and other sales proposal activities and provide support to the marketing department.

Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.

Collaborate with Anaplan for conducting events for enhancing business growth.

Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.

Takes overall accountability for business planning and implementation.

Personal Attributes

You have the resilience to bounce back after minor setbacks.

You have the achievement orientation to achieve the target and do what it takes.

Responsibilities:

• Design, configure, administer, monitor and troubleshoot complex enterprise network environment for communications and solution improvements within the Company's high-traffic, business-critical Internet production environment. 
• Develop and implement plans for infrastructure upgrades, modeling, analysis, and planning.
• Analyze, design, test, and evaluate network systems including local area networks (LAN), wide area networks (SD-WAN), Cloud, Data Centers, and other data communications systems. 
• Design, manage, and maintain office wired and wireless networks.
• Work with complex network and storage environments including SAN, clustering, load balancing, multi-site VPNs, network IDS, and firewalls.
• Monitor network performance and provide security measures, troubleshooting and maintenance, as needed. 
• Acquire, maintain and report on data related to network performance management, capacity planning and utilization trend analysis.
• Provide after-hours support for systems and applications.
• Collaborate with other functional IT areas to ensure that IT best practices, policies, and procedures are adhered to. Provide technical support for staff issues.
• 7+ years of experience in setup, configuration and maintenance of networking infrastructure including Cisco switches, routers, firewalls, VPN technologies, SD-WAN, and other WAN administration.

Experience

• 7+ years of experience with configuring and supporting IP networks.
• 5+ years of experience with Google Cloud Platform (GCP) and multi-region Amazon Web Services (AWS) networking configurations
• 3+ years of experience in managing Meraki wireless networks and equipment in office environments.
• Strong fundamental knowledge of networks, ports, protocols, and infrastructure setup
• Enterprise-Level: Larger than 1,000 PCs and 500 Servers (multi-platform) are a definite plus
• Solid understanding of Microsoft Active Directory, DNS, DHCP, etc. in a large multi-site environment.
• In-depth knowledge of IT standards, concepts, best practices, and procedures - relies on knowledge, experience and judgment to plan and accomplish goals.
• Excellent verbal and written communication skills for purposes of communicating with team members as well as other departments.
• Ability to take initiative & manage multiple detailed tasks in a fast-paced and ever-changing environment.
• Organizational, and project management abilities, strong analytical and problem-solving skills

Education Qualifications:

• Bachelor's Degree: CIS Computer Information Systems; Information Technology, Computer Science or similar.
• CCNP Certification or similar
• Cisco switches, routers, firewalls, VPN technologies, SD-WAN, WAN administration
• Cisco SAN experience
• OS Platforms: Windows / Linux
• Hardware Platforms: Cisco UCS, Cisco Meraki, EMC storage

Fuzen is a no-code SaaS platform founded and backed by IIT alumni.

We help non-technical SaaS founders bring their product ideas to life at ZERO upfront cost. We are building a marketplace of simple SaaS apps by helping founders to build products with our no-code platform.

The majority of our customers come from traditional industries like - construction, engineering, transportation, consulting etc. and we have recently received seed funding from angel investors.

We are looking for software developers who are good at problem-solving and are interested in product building.

1. Write clean, maintainable, and efficient code
2. Design robust, scalable and secure systems
3. Contribute to all phases of the development lifecycle
4. Follow best practices (test-driven development, continuous integration, SCRUM, refactoring, and code standards)
5. Drive continuous adoption and integration of relevant new technologies into the design.
6. You will be expected to work on Ruby On Rails, React JS, AWS, Heroku, Google Cloud and 3rd party API integrations.

IMPORTANT - Fuzen is an early-stage startup. The work culture is fast-paced and challenging. The job will be demanding and will offer a lot of learning. You should apply only if all of this excites you.

Role: Software Engineer

Location: Hyderabad

Experience: 3-5 years of experience in software development using Core Java, multi-threading, DS and Algos.

Key Requirements:

• • Develop robust Core Java code for advanced financial banking and trading applications, primarily using core Java principles around multi-threading and caching technologies.
• • Strong in Core Java concepts, JVM, API’s along with SQL and Java Message Service (JMS) skills.
• • Experience in Java server-side / backend development experience
• • Experience in Java Spring (Spring MVC, Spring batch, Spring Boot), Hibernate and JPA is a plus.
• • Knowledge of microservices development, container stack and CI/CD;