About Certa
Certa is a leading provider of AI-powered third-party risk management and workflow automation
solutions. Our platform streamlines compliance, onboarding, and governance for the world’s
most complex enterprises—using no-code tools and advanced AI capabilities, including AI
agents that accelerate and automate decision-making across workflows.
Role Overview
We are looking for a Technical Product Manager to own and advance Certa’s platform
integrations. This is a critical, senior role for a candidate with a genuine AI builder mindset
-someone who can rapidly prototype, build AI agents independently, and drive the architecture
for exposing Certa’s internal APIs externally. You will work at the intersection of product, AI, and
integration strategy, partnering closely with engineering, design, and client-facing teams to
translate complex requirements into scalable platform capabilities.
Key Responsibilities:
1. Bring an AI builder mindset: rapidly prototype, iterate, and ship AI agents and agentic
workflows that streamline platform operations and exception handling
2. Collaborate with engineering to design scalable, extensible integration frameworks
supporting third-party lifecycle management
3. Partner with the AI team to embed LLM models, generative AI, and prompt engineering
into core platform workflows
4. Translate business and user requirements into precise technical product features, API
specs, and documentation
5. Engage clients and internal stakeholders to identify pain points and shape high-impact
platform features
6. Maintain technical product artifacts, database schemas (e.g., JSON), and configuration
models with a deep understanding of the full SDLC
Required Qualifications:
1. 4-8 years of product management experience in a B2B SaaS platform or tech company,
preferably in a startup environment
2. Strong technical background in APIs (REST/GraphQL), database schemas, JSON, and
a holistic understanding of how software components communicate across the SDLC
3. Demonstrated AI builder mindset with hands-on experience in rapid prototyping, LLM
models, generative AI, prompt engineering, and agentic workflows
4. Proven ability to build AI agents or automation tools independently- not just manage their
development
5. Experience working with engineering in Agile environments and comfort translating
technical concepts for non-technical stakeholders
6. Thrives in fast-paced, ambiguous environments; demonstrates strong accountability,
ownership, and a deep product mindset
7. Strong communication, prioritization, and execution skills
Preferred Qualifications
1. Familiarity with no-code/low-code platforms or enterprise AI tools
2. Prior experience with API integration platforms, enterprise workflow automation, or iPaaS solutions
3. Exposure to vendor management, procurement, or third-party compliance systems
4. Background in a startup or high-growth B2B product company with experience
navigating ambiguity at speed
Why Join Us?
•Be at the forefront of AI-led innovation in third-party management
•Take ownership of a critical platform area while receiving mentorship to grow into a senior PM role
•Fully remote team with an inclusive, transparent culture
•Work on meaningful challenges with a high-performing, collaborative team
Shubham Vishwakarma
Full Stack Developer - Averlon
About Certa
About
Certa’s no-code platform makes it easy to digitize and manage the lifecycle of all your suppliers, partners, and customers. With automated onboarding, contract lifecycle management, and ESG management, Certa eliminates the procurement bottleneck and allows companies to onboard third-parties 3x faster.
Tech stack
Python
Django
Javascript
React.js
Docker
Elastic Search
MongoDB
Company social profiles
Similar jobs (10)
Machine Learning (ML)
Data SciencePythonclosely with the Kinara management team to investigate strategically important business
questions.
Lead a team through the entire analytical and machine learning model life cycle:
Define the problem statement
Build and clean datasets
Exploratory data analysis
Feature engineering
Apply ML algorithms and assess the performance
Code for deployment
Code testing and troubleshooting
Communicate Analysis to Stakeholders
Manage Data Analysts and Data Scientists
Strong senior Dialer Manager Profile
Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology
Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution
Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs
Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.
Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.
Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.
Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.
Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc
Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams
Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently
Google Analytics
HTML/CSSJob Title: SEO Executive
Responsibilities:
Conduct keyword research and optimize website content.
Implement on-page and off-page SEO strategies.
Monitor website analytics to assess performance.
Collaborate with content teams for SEO-friendly content.
Stay updated on search engine algorithms and trends.
Skills:
Proficient in SEO tools (e.g., Google Analytics, SEMrush).
Basic understanding of HTML, CSS, and web development.
Strong analytical and problem-solving abilities.
Excellent communication and teamwork skills.
Qualifications:
Bachelor's degree in Marketing, Communications, or related field.
3 years of experience in SEO roles.
1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs
Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills
JavaLogiNext is looking for a technically savvy and experienced senior developer to lead development efforts. You will help the team grow in size and skills, optimizing their code while working on your own. You will design, and develop the products that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving access to massive amounts of data and information.
You have hands-on experience in building secure, high-performing and scalable systems in Java. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have successfully shipped applications with beautiful front-end and intelligent backend. You have demonstrated strong interpersonal and communication skills.
Responsibilities
Design and development efforts for high-volume, low-latency applications for real-time event based systems Deliver high-availability and high-performance platform using microservices architecture Identify bottlenecks and inefficiencies in code, and devise solutions to production and non-production issues Keep an eye out for open source projects and technology trends that can be introduced in the products Transform business functionalities and production specifications into technical requirements and low level design Be hands-on, adopt a practical approach to software and technology Work with product management and other teams to build highly scalable products
Requirements
Bachelor’s degree in Computer Science, Information Technology or a related field 2+ years of design and development experience in scalable and distributed enterprise applications using Java/J2EE, JPA, Spring framework and RESTful web services Excellent coding skills in Java Experience in managing, implementing and optimizing big data stores such as MySQL, MongoDB, Elasticsearch Experience in deploying applications and using various managed services provided by cloud platforms (AWS, Azure) Experience in front-end technologies HTML5, CSS3, jQuery, AngularJS and D3.js is preferred Strong foundation in computer science, with strong competencies in data structures, algorithms and software design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership
PHP
Laravel
CodeIgniterJavascriptRole and Responsibilities
- Working with front-end developers and providing server-side algorithms of user-facing web application elements.
- Coding and creating functional web applications, optimizing code for increasing response time and efficiency.
- Analyzing the goals and requirements, efficiently handling bugs and errors, and finding effective solutions for the same.
- Interacting with the database for storing data and ensuring that every user has access to what they search.
- Accomplishing the projects and goals within deadline.
- Managing APIs that are executed across the devices.
- Involving in defining the architecture of the system.
Required skills
- In-depth knowledge of PHP and related frameworks like Laravel, Codeigniter, Yii. Competent in Ruby, Python, nodeJs, and Java will be an added advantage.
- Good Communication, Analytical, Logical, and Leadership skills.
- Knowledge of front-end technologies, such as Angular, React, HTML, CSS, and JavaScript will be preferred.
- Capable of managing a hosting environment along with database administration such as MySQL, Oracle.
- Excellent knowledge of APIs (REST, SOAP) and Web services.
- Ability to scale applications to handle the load changes.
- Knowledge of accessibility and security compliance.
- Good to have experience in version control, such as GIT.
We are looking to connect with an experienced, skilled and motivated product designer for the lead role at BitClass, Bengaluru.
BitClass operates in the domain of live education by enabling teachers in setting up, selling, managing and delivering their live classes, all in one place. Founded by two accomplished serial entrepreneurs - Gunjan & Utsav, funded by some of the best institutional investors BitClass is striving for building the best in class PaaS platform for live learning.
Take a glance about the industry and our journey to know us better.
Responsibilities
- Understand the experience brief communicated by the product team
- Identify and transcribe the customer requirements into user stories, workflows and wireframes very early on in the project lifecycle
- Receive feedback and make the product evolve based on feedback and your personal assessment of such feedback
- Receive feedback and discuss when needed if you feel there is something more/better/different that can be done
- Develop UI mockups and interactive prototypes the team and client can interact with and test
- Identify and correct UI and UX issues/bugs
- Be the lighthouse of the team in terms of UX and UI best-practices
- Deliver designs catered to each stage of the project lifecycle
- Collaborate with the dev team
- Run tests and maintenance actions
- Deliver and adapt swiftly
Requirements
- 3+ years experience in app design both UX & UI
- Sharp eye for functional and efficient UX
- Ability to do design walkthrough with the client and PM
- Experience with tools such as Sketch, Invision, Zeplin, Abstract
- Understand platform design guidelines and follow them in designs
BitClass launches campus on the Internet for new-age skills, networking & more
Along with 100s of unique live courses, boasts of library, cafeteria and Amphitheatre to provide an exact offline campus experience.
https://tinyurl.com/5c2cad37" target="_blank">https://tinyurl.com/5c2cad37
PHPJavascriptReact.js
Angular (2+)
AngularJS (1.x)The ideal candidate will be a BTech in Computer Science or an MCA well-versed in full stack development of business applications using PHP with MySQL and HTML as database and front end. Knowledge of other tech stacks is preferred as also understanding of MS Azure cloud environment. Familiarity with PowerBI will be useful.
What you will do:
- Working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams (10-25) and managing the timelines for field sourcing teams to support sourcing and on-boarding of supply
- Working on strategies to acquire supply for existing business and new product lines and executing through field teams
- Driving margins improvements by improving supply acquisition cost
- Improving driver engagement and adoption to technology
- Regularly communicating with senior management and clients on status, risks and change control
- Defining KPIs/KRAs on which would form the base for different processes
Desired Candidate Profile
What you need to have:- Graduates from Tier 1/2/3 engineering colleges and/or Tier 2/3 management colleges
- 2-10 years of frontline operational experience in B2B domain at a city/hub level
- Ability to adapt quickly to a new environment
PHP
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon