Technical Enablement Lead

Greetings from NAM INFO PRIVATE LIMITED

Role: Middleware Websphere

Location: Chennai

Employment Type: Full Time with NAM Info Pvt Ltd (Payroll)

Skills: IBM Websphere MQ Series

Experience: 8+

Role Descriptions:

• Must-Have 8 to 10 yrs of experience in Websphere MQ/IIB technologies administration Excellent Knowledge of MQ/IIB.
• Good-to-Have Good Hands-On Experience in Installation| configuration & Troubleshooting of Middleware MQ/IIB infrastructure level issues.
• Good Hands-On Experience in MQ PUB/SUB Model.
• Good Hands-On Experience in creating MQ Objects like Queues| Channels| PUB/SUB setup.
• Good Hands-On experience in IIB Integration Bus. Experience in Installing the MQ and IIB in Linux environments.
• Rising PMR to IBM on different critical issues

SN Responsibility of / Expectations from the Role

• Ensure High availability of customers IT Infrastructure managed Perform Incident| Problem & Change Management using assigned Tools
• Ensure compliance to agreed SOWs
• Handle Technical Escalations received from Customer Create SOPs ensuring compliance to Service Level Agreements (SLA) and train internal teams
• Troubleshoot High Severity incidents & Provide RCA
• Take initiatives in learning new Technologies & Tools Co-ordination with customer on Incident resolutions & closure
• Document technical procedures and work instructions.

InCruiter is a next-generation technical screening and talent assessment platform. We are a SaaS-based organization with an interview service (IaaS) at its core. IaaS & Video Interview Platforms have a combined market size of 5-6Bn USD. It’s a niche and new market segment in the B2B sector. 

EXCITED ABOUT YOUR TASKS?

Role Overview: We are looking for a highly energetic and goal-oriented Sales Development Representative (SDR) who will be the first point of contact with potential customers. Your primary responsibility will be cold calling, appointment setting, and demo bookings to fuel the sales pipeline.

Responsibilities:

● Initiate outbound calls daily to reach potential customers from target industries.

● Qualify prospects and schedule meetings or product demos with the Sales Team.

● Research and identify key decision-makers across target accounts.

● Follow-up on inbound leads via phone and email for conversion to demos.

● Maintain and update CRM with accurate lead and interaction details. ● Meet and exceed weekly/monthly KPIs for call volume, appointments, and demos.

● Collaborate with the Marketing team to optimize messaging and campaigns.

Must Have:

● 6 months to 2 years of experience in B2B cold calling or lead generation (preferably in SaaS/HR Tech).

● Strong communication and persuasion skills — you're not afraid of picking up the phone!

● Ability to handle rejection and keep pushing forward.

● Organized, self-motivated, and eager to grow in a high-performance sales team.

● Familiarity with CRM tools (e.g., HubSpot, Zoho, etc.) is a plus.

● Graduate in any stream (Business/Marketing preferred).

SkilloVilla is a platform where one can hone their abilities through expert-driven courses in the latest technologies and gain access to companies anywhere across the globe. Right from upskilling, resume creation, and mock interviews to finding suitable placements with the right companies, we have your backs at all times. At SkilloVilla, we have made it our mission to support young graduates in enhancing their learnings and transforming them into big earnings.

Making sure you have a steep learning curve while having fun is our promise! See the ~2min explainer video to get a sense of what we do.

https://www.youtube.com/watch?v=zMWk1lQDmec&;t=24s

Your Responsibilities:

• Learn & understand Skillovilla’s products, prospective clients & services well.
• Understand customer needs, and requirements and correlate solutions and customer requirements.
• Identify and qualify new customers coming from our inbound and outbound lead funnel.
• Developing strong relationships with customers, and connecting with key business executives and stakeholders.
• Document all pertinent customer information and conversations in the CRM system
• Respond, engage, and qualify inbound/outbound leads and inquiries.
• Execute planned sales activities and develop a target list of high-potential new customers.
• Achieve monthly & quarterly quotas.
• Perform effective online demos to prospects

What you will need:

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence (Hindi, and English Mandatory, knowing regional languages will be a plus).
• Ability to make focused efforts to win customers.
• The ideal candidate should be strategy driven with a research-based approach.
• Ability to multitask, prioritize and manage time effectively.
• We are open to hiring freshers and experienced candidates both in our organization.

Note: This is a work-from-office role, based in Raipur. All candidates are expected to serve as per standard working hours.

Job Description:

QA automation is a key component of Kaplan's ability to quickly launch high-quality, innovative education products to our students. As an integral member of a cross-functional Agile team, you will use industry-standard tools and frameworks to conduct functional and performance testing on web applications, mobile applications, and APIs.

In this role you will:

• Develop automated mobile application test scripts that are robust, performant, and maintainable using Appium, Espresso, XCUITest or other tools.
• Ensure that applications and APIs developed by the team are reliable and meet user’s needs
• Work closely with developers, designers, and devops to meet team commitments
• Manage the timeline and status of the software release process
• Work with the Tech Lead to improve software development and quality assurance processes
• Provide the product owner with information they need to prioritize features (e.g., effort estimates, alternatives, technical risk)
• Work closely with developers to learn implementation details about product feature and perform releases
• Provide production support of software products by investigating and recreating reported defects
• Work closely with stakeholders to implement with different types of Performance Testing like : Load Testing, Stress Testing, Volume Testing, Capacity Testing, Reliability Testing

You must have:

• Minimum 5 or more years of software testing and quality assurance
• BS/MS in a relevant field (Computer Science, Engineering) or equivalent experience
• A Good understanding of the mobile devices, their peripheral devices, networks etc.
• A Good understanding of the Android and iOS designs and its components.
• Hands on experience with emulators, simulators.
• Hands on experience by testing mobile app performances with automation application testing tools.
• Well versed with different types of Performance Testing like : Load Testing, Stress Testing, Volume Testing, Capacity Testing, Reliability Testing. etc
• Experience in developing end to end system level automation and tools design
• & development
• Experience with mobile automated testing frameworks, such as Appium, Espresso, or XCUITest.
• Strong experience working with Selenium WebDriver either with TestNG, Junit or Nunit.
• Hands on Experience in building automation framework for Android and IOS.
• Good experience & knowledge of any one Language Java or Python/C#.
• Experience with API testing and performance testing with tools such as JMeter, Rest Assured or Soasta
• Familiarity with standard web and mobile architectures, both hardware and software
• Drive adoptions of best practices in code, testing and maintainability.
• Proficient with Devops and concept for example : Jenkins, Git and Docker
• Familiarity with Amazon Web Services is a plus.
• Experience with the entire software lifecycle - requirements capture, analysis, design, implementation, quality assurance, deployment, and maintenance
• Perform Mobile test task estimation, test execution, Regression testing, Functional System testing
• Excellent oral and written communication skills
• Good analytical and problem solving skills
• Be motivated to meet commitments and deliver the highest value possible

Desired Candidate Profile

• MBA from tier 1/ 2 colleges
• At least 5-10 years experience in core recruitment
• Tech and startup experience preferred
• Knowledge of applicant tracking systems
• Good presentation skills
• Excellent verbal and written communication skills
• Proficiency in MS Office Applications

1) Proven experience as a .NET Developer or Application Developer

2) Familiarity with the http://ASP.NET">ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

3) Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and IIS

4) Familiarity with architecture styles/APIs (REST)

5) Basic knowledge Windows Application and Windows Services,

6) Excellent troubleshooting and communication skills

• Hands-on experience with various Microsoft technologies like .Net, ASP.Net, WCF, Web API, MVC SharePoint and/or Azure.
• Effective project and work-stream management.
• Strong understanding of Agile methodology and processes.
• Managing, mentoring and developing individuals into strong leads.
• Managing project effectively by defining milestones and schedules.
• Critically evaluating information gathered from multiple sources and reconciling conflicts.
• Interacting effectively with both technical and non-technical members on the team.
• Managing risks related to people, technology and processes.
• Ensuring adherence to standards and best practices.

Desired Profile:

• Minimum 10+ years of experience of shipping high quality software.
• Minimum 2 years’ experience of people management with proven track record of building and growing strong teams.
• Strong technical skills with computer science background or equivalent experience.
• Quick learner, ability to multi-task and work under pressure, and work with geographically distributed teams.
• Ability to influence management through presentations, written and verbal communication.
• Great leadership skills to work effectively with.
• Preferred candidates with valid US B1 visa and available to travel onsite at a very short notice.