Technical Content Engineer

Responsibilities:

• Building and scaling web products that directly impact our customers and partners.
• Ensure the technical feasibility of UI/UX designs and implement the same.
• Implement user interfaces in React alongside Node.js .
• Translate several RESTful data sources to be used in a front-end application.
• Dig into bugs and feature requests along with writing the tests.

Requirements:

• Proficient knowledge of Node.js, and React. Js, Express.js, and MySQL.
• You should know how to build scalable web apps.
• You should know how to build front-end components.
• Proficiency in JavaScript Development.
• Good understanding of micro-server architecture and REST API.
• Should be comfortable with HTML, CSS, and related technologies
• You should know why a framework is necessary.
• Proficient in code versioning tools like Git.
• Experience building/working on Chrome Extensions.
• Experience with AWS
• Familiarity with front-end build tools, such as Webpack.

INSIDE SALES - COUNSELLOR 

We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.

This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.

Responsibilities

• Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
• Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
• Counsel leads on their personal growth prospects in the education industry 
• Maintain excellent and supportive rapport with all leads
• Follow up after the sale to ensure customer satisfaction and gain referrals
• Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
• Use CRM to track leads and manage pipelines daily
• Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond

Qualification Criteria

• 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
• Excellent verbal communication skills, strong conversationalist, and well-versed in English
• Strong negotiation and objection handling skills with the ability to work within deadlines
• Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
• Understand the landscape of the Education Industry and the current needs of teachers and school leaders
• Proficient with Microsoft Office / Google Documents and CRM systems

At Prolifics, we are currently implementing multiple solutions on Tosca Automation and we are looking to hire talented Tosca Engineer for our development center in India. This position would be based out of location and is a permanent position.

If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!

Role & Responsibilities-

Job Title: Tosca Engineer

Primary skills: TOSCA

Location: HYD

Educational Qualification: B.Tech/BE/M.Tech/MCA/M.Sc

• VB scripting related triaging which is used by TOSCA
• Hands on experience related to TOSCA connection with other Applications
• Hands on exp of desktop applications automations using TOSCA.
• AS1, AS2, certifications in Tosca.

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

Job Requirements:

• 3+ years of relevant experience
• Experience in Dynamics 365 CE customization including the development of plugins, workflows, web resources, security, and Portal development.
• JavaScript, jQuery experience.
• CRM API / SDK knowledge and 3rd party solutions integration experience.
• SharePoint integration experience.
• Configuring and customizing D365 CE first-party apps like sales, customer service, Field service.
• Managing Dynamics 365 integration with Azure services.
• D365 certifications

Solinas Integrity (www.solinas.in) is a leading water & sanitation robotics start-up founded by IIT Madras Alumni & professors to develop cutting edge solutions to solve the problems in water pipelines and sewer lines\septic tanks, thereby improving the lives of millions of people. Our core values start with trust, and respect for everyone and along with strong collaboration and communication. We believe in giving agency to our teammates and strongly pushing them towards developing a growth mindset.

Duties and Responsibilities:

• To develop and improve signal processing algorithms for analysis of acoustic signals with up-to-date knowledge on processing methods.
• Understand key acoustic algorithm functions, develop efficient code, verify performance and functionality.
• Exposure to all phases of software development life cycle (concept, design, implementation, test, and production).
• Propose innovations to improve performance, quality, etc.
• Work with peers to develop excellent, structured code, well-optimized and easily maintainable.

Basic Qualifications:

● Experience programming in either Python, C++, or MATLAB

● MS/PhD degree in Electrical/Electronics Engineering/ Signal processing

● At least 1 year of signal processing or related area

● Good analytical and problem-solving skills

● Good knowledge of signal processing techniques, basic knowledge of ML algorithms and good visualisation skills.

• The overarching duty of a principal is to assist with defining and enforcing policies and guidelines for students, staff, and faculty at the school.
• The role of the principal covers many different areas including leadership, teacher evaluation, and student discipline. Being an effective principal is hard work and is also time-consuming. A good principal is balanced within all his / her roles and works hard to ensure that he / she is doing what he / she feels is best for all constituents involved. Time is a major limiting factor for every principal.
• A principal must become efficient at practices such as prioritizing, scheduling, and organization. 
• This involves interaction with inter school employees and administrators. Supporting committees of staff and parent that function to improve the learning and social environment of the school for the students. 

Job Description

• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.

• Contributes to team effort by accomplishing related results as needed.

• Team Handling.

Skills Required:

• Strong communication
• Strong marketing skills including negotiation and convincing
• Good oral/written/interpersonal/presentation skills.
• Possesses an energetic, outgoing and friendly demeanor.