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Technical Lead – Backend
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Technical Lead – Backend

at HappyFox

DP
Posted by Lindsey A
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Chennai, Bengaluru (Bangalore)
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5 - 10 yrs
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₹10L - ₹20L / yr
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Full time
Skills
Python
Django
Flask
PostgreSQL
MongoDB
Amazon Web Services (AWS)
Linux/Unix

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

 

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

 

To know more, Visit! - https://www.happyfox.com/

 

We’re looking for a Lead Backend Engineer with 5+ years of experience in building web services to join our engineering team to help architect, build and run our growing list of products. You should have prior experience being responsible for building sufficiently complex products/services and mentoring software engineers.

 

Responsibilities: 

  • Lead a team of engineers working on our product roadmap. You are expected to contribute to feature development with hands-on development tasks
  • Oversee software architecture, source control workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality
  • Improve the development experience and the quality of the codebase. You will define and uphold best practices and coding standards for the team
  • Responsible for architecture and design decisions
  • Own stability and performance of the service that you work on
  • Work with the Engineering Manager to ship stable software on time
  • Contribute to the vision and long-term strategy in your area of expertise

 

Requirements: 

  • 2+ years of experience in a technical lead role designing and building complex backend systems
  • 5+ years of professional software development experience
  • Excellent knowledge of best practices and coding patterns
  • Deep knowledge of backend programming languages like Python and web application frameworks like Django
  • Solid experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
  • Proficiency with Amazon Web Services (AWS) or Google Cloud Platform or Azure
  • Extensive experience with Linux/UNIX production environments
  • Strong sense of quality in terms of both program architecture and code style
  • Passion to dig into technically complex problems to troubleshoot and figure out a solution
  • Desire to continuously improve and ship the best quality product
  • Pragmatic approach to make sure technical decisions align with actual business needs. 
  • Good understanding of the trade-offs when building for product value, reliability, or performance
  • Excellent communication skills with the ability to discuss and explain your point of view clearly and effectively
  • An engineering degree is a must(B.E. CS preferred)

 

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Subodh Popalwar
Software Engineer, Memorres
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For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About HappyFox

Founded
2012
Type
Size
Stage
Bootstrapped
About

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.


We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.


To know more, Visit!  https://www.happyfox.com/

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Help Desk
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Deliver outstanding support and achieve new goals with HappyFox
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Assist AI
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Transform your relationship with employees with conversational AI
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Chatbot
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You won’t have to answer repetitive customer service questions anymore. Mimic human conversations with enhanced messaging functionalities that serve your business needs
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Workflow
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Reduce the burden of manual and repetitive business processes with end-to-end workflow automation. Streamline your business processes with HappyFox Workflows, a cloud-based, no-code, workflow management platform
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Live Chat
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Provide real-time, chat support to customers without them having to leave the app. Integrate and deploy the SDK in minutes
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Transform data from different sources into cross-functional reports and dashboards. Track your key performance indicators, measure trends, identify outliers, and uncover hidden insights. Get more out of your data with HappyFox Business Intelligence software
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