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Technical Lead – Backend
Technical Lead – Backend

Technical Lead – Backend at HappyFox · Chennai, Bengaluru (Bangalore) · 5 - 10 years · ₹10L - ₹20L / yr · Bootstrapped · Posted 11 May 2023

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Technical Lead – Backend

Lindsey A's profile picture
Posted by Lindsey A
5 - 10 yrs
₹10L - ₹20L / yr
Chennai, Bengaluru (Bangalore)
Skills
skill iconPython
skill iconDjango
skill iconFlask
skill iconPostgreSQL
skill iconMongoDB
skill iconAmazon Web Services (AWS)
Linux/Unix

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

 

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

 

To know more, Visit! - https://www.happyfox.com/

 

We’re looking for a Lead Backend Engineer with 5+ years of experience in building web services to join our engineering team to help architect, build and run our growing list of products. You should have prior experience being responsible for building sufficiently complex products/services and mentoring software engineers.

 

Responsibilities: 

  • Lead a team of engineers working on our product roadmap. You are expected to contribute to feature development with hands-on development tasks
  • Oversee software architecture, source control workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality
  • Improve the development experience and the quality of the codebase. You will define and uphold best practices and coding standards for the team
  • Responsible for architecture and design decisions
  • Own stability and performance of the service that you work on
  • Work with the Engineering Manager to ship stable software on time
  • Contribute to the vision and long-term strategy in your area of expertise

 

Requirements: 

  • 2+ years of experience in a technical lead role designing and building complex backend systems
  • 5+ years of professional software development experience
  • Excellent knowledge of best practices and coding patterns
  • Deep knowledge of backend programming languages like Python and web application frameworks like Django
  • Solid experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
  • Proficiency with Amazon Web Services (AWS) or Google Cloud Platform or Azure
  • Extensive experience with Linux/UNIX production environments
  • Strong sense of quality in terms of both program architecture and code style
  • Passion to dig into technically complex problems to troubleshoot and figure out a solution
  • Desire to continuously improve and ship the best quality product
  • Pragmatic approach to make sure technical decisions align with actual business needs. 
  • Good understanding of the trade-offs when building for product value, reliability, or performance
  • Excellent communication skills with the ability to discuss and explain your point of view clearly and effectively
  • An engineering degree is a must(B.E. CS preferred)

 

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About HappyFox

Founded :
2012
Type :
Product
Size :
20-100
Stage :
Bootstrapped

About

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.


We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.


To know more, Visit! https://www.happyfox.com/

Read more

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Deliver outstanding support and achieve new goals with HappyFox
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Transform your relationship with employees with conversational AI
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You won’t have to answer repetitive customer service questions anymore. Mimic human conversations with enhanced messaging functionalities that serve your business needs
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Reduce the burden of manual and repetitive business processes with end-to-end workflow automation. Streamline your business processes with HappyFox Workflows, a cloud-based, no-code, workflow management platform
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Provide real-time, chat support to customers without them having to leave the app. Integrate and deploy the SDK in minutes
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Transform data from different sources into cross-functional reports and dashboards. Track your key performance indicators, measure trends, identify outliers, and uncover hidden insights. Get more out of your data with HappyFox Business Intelligence software
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  • Experience working in SaaS or product-based organizations is preferred.
  • Exposure to AI-assisted development tools such as GitHub Copilot, Cursor, or ChatGPT is an added advantage.
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skill iconElastic Search

About the company

The company delivers the power of technology and intelligence to investors and companies and enables growth and value creation in the private unlisted markets. We make it easier for investors to know everything about a company, and a company to know everything about an investor. Our intelligence is used by more than 400+ customers across Venture Capital, Private Equity, Investment Bankers, and Corporates. Our intelligence covers the entire universe of Indian private companies and investors. We are gearing to power growth and transactions in private markets in India and around the world. We want our solutions to be reliable, timely and trustworthy to make investment and business decisions.


Founded in 2015 by IIT Madras Alumni Mr. Krishna Saraswati and Mr. Avinash Loganathan, as a fintech startup we have 3 products in the market. 1. PrivateCircle Research: Private Market Intelligence product. 2. PrivateCircle Connect: Intelligent Prospecting tool for Sales teams. 3. PrivateCircle Markets: Investment opportunities discovery platform.


About the role

We are looking for a Senior backend engineer with 4+ years of experience building large scale web applications. A highly skilled Python Developer with advanced coding abilities in Python.


Responsibilities:

  • Design, Develop and maintain products using bleeding-edge technologies on Python
  • Collaborating with the rest of the engineering team to design and deploy the code to test/production and implement new features.
  • Debug, validate, review and test new and existing code.
  • Act as a mentor to junior developers, providing guidance and support on technical issues.
  • Write clean, efficient and well documented code
  • As a Senior, you are required to regularly interact with their peers, managers and PMs (product/program managers).


Requirements:

  • Advanced knowledge of Python (4+ years) with strong OOPs fundamentals.
  • Version Control using git.
  • Experience with web frameworks and MVC/ MVT architecture.
  • Experience with Django framework and its ORM.
  • Experience with REST API's and microservices architecture.
  • In-depth knowledge of relational databases (e.g. MySQL, PostgreSQL) and NoSQL databases (e.g. MongoDB).
  • Knowledge of distributed systems is a plus.
  • Experience with Elasticsearch is a plus.
  • Experience with Docker, Kubernetes or any other container technologies is a plus.
  • Experience with Celery or other asynchronous task queues.
  • Experience using system monitoring tools, automated testing frameworks and implementing server-side security.


We offer a dynamic and fast-paced work environment with ample opportunities for growth and advancement. If you're a highly motivated individual with a passion for coding and a desire to work with cutting-edge technologies, please apply today!

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