
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
We’re looking for a Lead Backend Engineer with 5+ years of experience in building web services to join our engineering team to help architect, build and run our growing list of products. You should have prior experience being responsible for building sufficiently complex products/services and mentoring software engineers.
Responsibilities:
- Lead a team of engineers working on our product roadmap. You are expected to contribute to feature development with hands-on development tasks
- Oversee software architecture, source control workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality
- Improve the development experience and the quality of the codebase. You will define and uphold best practices and coding standards for the team
- Responsible for architecture and design decisions
- Own stability and performance of the service that you work on
- Work with the Engineering Manager to ship stable software on time
- Contribute to the vision and long-term strategy in your area of expertise
Requirements:
- 2+ years of experience in a technical lead role designing and building complex backend systems
- 5+ years of professional software development experience
- Excellent knowledge of best practices and coding patterns
- Deep knowledge of backend programming languages like Python and web application frameworks like Django
- Solid experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
- Proficiency with Amazon Web Services (AWS) or Google Cloud Platform or Azure
- Extensive experience with Linux/UNIX production environments
- Strong sense of quality in terms of both program architecture and code style
- Passion to dig into technically complex problems to troubleshoot and figure out a solution
- Desire to continuously improve and ship the best quality product
- Pragmatic approach to make sure technical decisions align with actual business needs.
- Good understanding of the trade-offs when building for product value, reliability, or performance
- Excellent communication skills with the ability to discuss and explain your point of view clearly and effectively
- An engineering degree is a must(B.E. CS preferred)

About HappyFox
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! https://www.happyfox.com/
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We are seeking a highly skilled Backend Developer to join our team and contribute to the development and improvement of both our customer-centric SaaS platform and internal systems.
As a Backend Developer, you will be responsible for designing, implementing, and maintaining the server-side logic of our application, ensuring high performance, scalability, and security.
Responsibilities:
• Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.
• Design and develop server-side logic, APIs, and database schema to support the functionality and performance requirements of our SaaS platform.
• Write clean, modular, and well-documented code using any relevant programming language preferably Java with SpringBoot.
• Optimize the backend systems for maximum speed and scalability, ensuring high performance and responsiveness of the application.
• Implement data storage solutions using PostgreSQL or other relational databases, ensuring data integrity and security.
• Conduct thorough testing and debugging to identify and resolve any issues or bugs in the backend code.
• Stay up-to-date with emerging technologies, industry trends, and best practices in backend development and contribute to the continuous improvement of our development processes.
Requirements:
• Proven work experience as a Backend Developer or similar role, with a focus on server-side development.
• Proficiency in working with relational databases, particularly PostgreSQL, and writing efficient SQL queries.
• Familiarity with SaaS concepts and architecture.
• Experience with API design and development, including RESTful APIs. • Solid understanding of software development principles, including object-oriented programming, design patterns, and data structures.
• Experience with version control systems, such as Git.
• Strong problem-solving and analytical skills, with keen attention to detail. • Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.
• Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.
As a Backend Developer with expertise in Java, and PostgreSQL, you will play a critical role in developing and maintaining the backend infrastructure of our SaaS and internal platforms, ensuring its reliability, scalability, and performance. Join our team and be a part of building cutting-edge software solutions that empower our customers and drive business growth.
- Rewrite existing APIs in NodeJS.
- Remodel the APIs into Micro services-based architecture.
- Implement a caching layer wherever possible.
- Optimize the API for high performance and scalability.
- Write unit tests for API Testing.
- Automate the code testing and deployment process.
Skills Required:
- At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
- Excellent hands-on experience using MySQL or any other SQL Database.
- Good knowledge of MongoDB or any other NoSQL Database.
- Good knowledge in postgre
- Good knowledge of Redis, its data types, and their use cases.
- Experience with graph-based databases like GraphQL and Neo4j.
- Experience developing and deploying REST APIs.
- Good knowledge of Unit Testing and available Test Frameworks.
- Good understanding of advanced JS libraries and frameworks.
- Experience with Web sockets, Service Workers, and Web Push Notifications.
- Familiar with NodeJS profiling tools.
- Proficient understanding of code versioning tools such as Git.
- Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
- Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
- Experience building a large scale social or location-based app
- You will be having 3+ years of experience of writing optimized Code in Javascript/Typescript and working with Advanced NodeJs frameworks targeting Latest NodeJs version.
- Design, build, and maintain efficient, reusable, and reliable codes by setting expectations and features priorities throughout the development life cycle.
- Understanding of basic RDBMS using relational databases like PostgresSQL, MySQL, or MSSQL
- API development (Rest/GraphQL)
- You will participate in regular design sessions, code reviews and agile ceremonies.
- You will work closely with the Product Owner and scrum team to help deliver high quality features inside of agreed timescales
- You will Provide technical mentorship and upskilling to scrum team members and across functional boundaries where appropriate
- You will Identify areas for modification or refactoring inside our code-base and champion their improvement.
- You will lead by example, contributing to a culture of high quality, personal ownership and customer focused execution
- 5+ years of software development experience in Java 8+ and Microservices.
- Experience in developing micro services. Experience in developing High Cohesion & Loosely Coupled Micro Services.
- Experienced in skills of requirement, analysis, design, develop, Java, springboot, microservices, rest api, AWS, lambda, EC2, Jenkins, design pattern, spring security, splunk, auth, docker, SOLID
- Hands on experience on Microservices Architecture.
- Should have excellent acumen in Data Structures, algorithms, problem-solving and Logical/Analytical skills. Thorough understanding of OOPS concepts, Design principles and implementation of different type of Design patterns.
- Experience with Multithreading, Concurrent Package and Concurrent APIs
- Basic understanding of Java Memory Management (JMM) including garbage collections concepts.
- Experience in RDBMS or NO SQL databases and writing SQL queries (Joins, group by, aggregate functions, etc.)
- Hands-on experience with Message Broker like Kafka/Rabbitmq or other. Hands-on experience in creating RESTful webservices and consuming web services. Hands-on experience with spring Cloud/Spring Boot.
- Hands-on experience with any of the logging frameworks (SLF4J/LogBack/Log4j)
- Experience of writing Junit test cases using Mockito / Powermock frameworks. Should have practical experience with Maven/Gradle and knowledge of version control systems like Git/SVN etc.
- Hands on experience on Cloud deployment/development like AWS/Azure/GCP.
- Good communication skills and ability to work with global teams to define and deliver on projects. Sound understanding/experience in software development process, test-driven development.
Benefits of Working Here:
- Gender Neutral /Diversified Culture
- 51 Leaves annually
- Insurance covered for family
- Incentives, Bonus
- Permanent WFH Option
- Generous parental leave and new parent transition program
- Flexible work arrangements
• 3+ Years of experience as a Go Developer
• Experience in ReactJS (most preferred) or AngularJS similar front end frameworks
• Experience with the Python or/and Golang (preferably both), SQL, and design/architectural
patterns
• Experience in Java or dotnet or other opensource technologies is an added advantage
• Hands-on experience on SQL, Query optimization, DB server migration
• Preferably experience in Postgre SQL or MySQL
• Knowledge of NOSQL databases will be an added advantage
• Experience in Cloud platforms like AWS, Azure with knowledge of containerization, Kubernetes is an
added advantage
• Knowledge of one or more programming languages along with HTML5/CSS3,Bootstrap
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Experience with Threading, Multithreading and pipelines
• Experience in creating RESTful API’s With Golang or Python or Java in JSON, XMLs
• Experience with GitHub, Tortoise SVN Version Control
• Strong attention to detail
• Strong knowledge of asynchronous programming with the latest frameworks
• Excellent troubleshooting and communication skills
• Strong knowledge of unit testing frameworks
• Proven knowledge of ORM techniques
• Skill for writing reusable libraries Understanding of fundamental design principles for building a scalable
applicatio
Senior Software Engineer (L4 - Tech Lead)
Because you belong at Twilio.
The Who, What, Why and Where
Twilio is growing rapidly and seeking a Staff Software Engineer to lead the design and implementation phases of cloud-based distributed systems built to seamlessly scale to several million transactions per day.
Who?
As a Staff, Software Engineer (L4 - Tech Lead) in the Account Security team, you will lead the design and implementation phases of cloud-based distributed systems built to seamlessly scale to several million transactions per day. Not only will you be responsible for tackling some of the most complex and exciting technical problems in the industry, you will also be sharing your technical expertise with other engineers and leading them through an accelerated learning process.
You are intrigued by the intersection of the cloud, telecommunications and security spaces, how to harness the power of SMS and voice to enable millions of consumers to securely sign up and sign in every day using the services from the global brands they trust. You enjoy the challenge of owning a mission critical service and engineering it to work reliably in any circumstance.
You are also passionate about collaborating with multiple R&D and product teams, crafting together microservices and APIs that developers around the world will demonstrate to deliver new applications. You have strong communication skills, and a belief that team output is more important than individual output.
Minimum Qualifications
- 7+ years of experience with at least two programming languages such as Java, Scala, Python, Ruby, JavaScript or Go.
- 5+ years of experience working with modern agile product development teams of engineers, product managers and designers.
- 5+ years of Experience with SQL/NoSQL technology such as PostgreSQL, MySQL, DynamoDB understanding common use cases and performance pitfalls
- 2+ years of Experience dealing with event-driven architectures and message brokers such as RabbitMQ, KAFKA, ActiveMQ, etc and an in depth understanding of their use cases and pitfalls
- Versed in concepts such as DDD, SOLID, Cloud Native Patterns, distributed systems and architecture. Capable of understanding pitfalls and anticipating common failure modes of a microservice environment.
- Experienced in implementing prototypes and in practices and concepts such as MVP, A/B testing and feature toggles for rolling-out features to production.
- Strong communication skills: able to communicate effectively with technical and non technical partners
- Bachelor’s degree in computer science or equivalent professional experience.
- Passion for new technologies and proven capability in analysis and problem-solving.
- Strong troubleshooting and monitoring skills with practical experience in modern tools such as Kibana, Datadog, PagerDuty or related.
Preferred Qualification
- Experience with https://stackshare.io/twilio/verify-telephony">our stack
- Track record as a full-stack engineer
- Experience with AWS related technologies
- Background in telecommunications domain
- Background in security domain
What?
- BE AN OWNER: Take full end-to-end ownership of your services, from designing to operations and monitoring in production.
- EMPOWER OTHERS: Provide a safe work environment that embraces failure as a way of learning and inspires our engineers to be inventive and motivated.
- NO SHENANIGANS: You always act in an honest, direct and transparent way and uphold our values.
- WEAR THE CUSTOMER’S SHOES: Besides technical excellence, always keep in mind what is the business problem we are trying to solve for our customers and how our decisions impact them.
- WRITE IT DOWN: Evaluate opportunities, risk and technical strategies and provide key findings to internal partners.
- RUTHLESSLY PRIORITIZE: Work in a fast paced environment. It is key for you to understand, document and define risks that drive and enhance the organization's ability to prioritize while advising the business of these priorities.
- BE BOLD: Drive architecture and building systems for multiple orders of magnitude of growth. Every big idea starts small: open up the boundaries and keep raising the bar as solving small problems can bring big results. Never settle and keep pushing yourself and the teams forward.
- BE INCLUSIVE: Coach, mentor and inspire engineering teams by building and ensuring a safe and inclusive environment where all voices can be heard.
- DRAW THE OWL: Influence teams to continuously be improving while supporting progressive ways to solve problems; adopt new technologies and strategies where applicable.
- DON’T SETTLE: Always look for the next opportunity for Twilio to improve our quality, reliability and security to continuously earn our customers trust.
Why?
Our developers build the leading Twilio Verify service used by millions of customers around the world. Every day we push the boundaries of web-scale service delivery, operating with utmost reliability the API services that secure the online presence of the biggest brands. We are passionate about crafting simple APIs that developers will love.
By joining us you will have the opportunity to work on the next generation of Twilio multi factor authentication and identity verification services with a team of forward-thinking and supportive professionals who will care about helping you on a successful career path. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio.
Where?
This position will be located in our office in Bangalore, India. You will enjoy our office perks: catered meals, snacks, game room, ergonomic desks, massages, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.
About Us
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
Invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio
- Writing efficient, reusable, testable, and scalable code
- Understanding, analyzing, and implementing – Business needs, feature modification requests, conversion into software components
- Integration of user-oriented elements into different applications, data storage solutions
- Developing – Backend components to enhance performance and receptiveness, server-side logic, and platform, statistical learning models, highly responsive web applications
- Designing and implementing – High availability and low latency applications, data protection and security features
- Performance tuning and automation of application
- Working with Python libraries like Pandas, NumPy, etc.
- Creating predictive models for AI and ML-based features
- Keeping abreast with the latest technology and trends
- Fine-tune and develop AI/ML-based algorithms based on results
Technical Skills-
Good proficiency in,
- Python frameworks like Django, etc.
- Web frameworks and RESTful APIs
- Core Python fundamentals and programming
- Code packaging, release, and deployment
- Database knowledge
- Circles, conditional and control statements
- Object-relational mapping
- Code versioning tools like Git, Bitbucket
Fundamental understanding of,
- Front-end technologies like JS, CSS3 and HTML5
- AI, ML, Deep Learning, Version Control, Neural networking
- Data visualization, statistics, data analytics
- Design principles that are executable for a scalable app
- Creating predictive models
- Libraries like Tensorflow, Scikit-learn, etc
- Multi-process architecture
- Basic knowledge about Object Relational Mapper libraries
- Ability to integrate databases and various data sources into a unified system
- Basic knowledge about Object Relational Mapper libraries
- Ability to integrate databases and various data sources into a unified system
Responsibilities:
- Ability to work in an existing codebase and collaborate with a diverse team
- Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
- Intimate knowledge of crafting highly performant database queries
- Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
- A mindset towards building systems for the cloud and DevOps fundamentals
- Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
- Focus towards building security, performance, and scalability into services from the beginning
- Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions
We are looking for a Python Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Integration of user-facing elements developed by front-end developers with server side logic
- Implementation of security and data protection
- Integration of data storage solutions
| Sr. Software Engineer - Open Source | ||
| Department: MindLabs | ||
| Location: Bangalore | ||
| Job Description | ||
| 1. Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle. | ||
| 2. Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions. | ||
| 3. Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. | ||
| 4. Prepares and installs solutions by determining and designing system specifications, standards, and programming. | ||
| 5. Provides information by collecting, analyzing, and summarizing development and service issues. | ||
| 6. Design, develop and implement new integration. | ||
| 7. Able to manage team of developers | ||
| Skills: | ||
| ----------- | ||
| 1. Django full stack development experience more than 4 - 6 years (Python, Django, PostgreSQL) | ||
| 2. Experience of front-end development (Angular, Bootstrap, CSS, jQuery) | ||
| 3. Bug fixing in Django/Python/Web protocol | ||
| 4. Having experience in development of heavy traffic web solution | ||
| 5. Experience in working with LMS tools customization and integration will be added advantage | ||
| Education | ||
| Bachelor's degree in Computer Science or related field or equivalent degree |















