Inside Sales Manager

Responsibilities

• Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
• Document all information according to standard operating procedures
• Categorize the request/Label it according to SOP (Type and Criticality)
• Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
• Follow up with the owner with the result of RCA to identify the action items.
• Respond back to the employee with the best possible solution.
• Monitor the resolution for a day (if required) and then close the ticket. 
• Quality check for every call will be done on a real time basis.

- Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials

-Responsible for achieving the target by driving conversion

-Responsible for Upselling

-Should maintain a record of every interaction with new user

-Should enter all details of customers, walk-ins on internal tools

-Managing center experience and incremental enhancements

-Timely Opening and Closing of the center

-Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for

both stocking and re-ordering (first-aid, stationary, water, towels etc.)

-Managing classes and workouts

-Ensuring the punctuality of trainers and classes

-Handle issues with respect to attendance, equipment and space availability

-Customer interactions and troubleshooting

-Interact with walk-ins and prospective clients

-Improving member attendance through meet and greet, familiarity building and creating a

welcoming atmosphere

-Take feedback from members and partners about classes and document the same

-Handle issues that may lead to consumer experience during or pre/post-class

-Center facility audits and inputs

-Ensure that we do daily audits of the center and facility including all supplies and essentials

-After 12 Months of consistent performance, the Consultant shall be eligible for a conversion to Full

Time employment.

Desired Background

-A Bachelor’s degree

-0-2 years of work experience

-Passion for fitness and healthy living

-People management skills

-Good Communication skills (Proficiency in English)

-Customer centrism

-Positive attitude

-Ability to resolve conflict

-Eagerness to learn

How does your work impact the team’s success?

Providing consistent great customer experience creates long-lasting relationships with our users &

members, We're able to #makehealtheasy for these customers at an unprecedented scale.

What is in it for you?

You get an end-to-end view of a business or product. You will play an active role in interacting with

customers, trainers and cluster managers which will provide continuous learning in these areas and

enable you to transition into roles where you can lead one or more of these charters.

Website: https://www.cult.fit/

Linkedin: https://www.linkedin.com/company/cult.fit/

What you need to have:

• Defines and develops the most efficient business process methods, parameters, and procedures. 
• Assists with the development of process requirements, parameters, control plans, flow charts, and instructions. 
• Evaluates existing processes, and recommends and implements improvements. 
• Prepares extensive written documents, process workflow diagrams and business requirements. 
• Researches new solutions through leading industry standards for processes, software applications and systems. 
• Monitors the general technological environment and anticipates trends. 

• General knowledge of business processes and procedures. 
• Intermediate time management, communications, and organization skills. 
• Strong attention to detail. 
• General knowledge pertaining to the implementation, analysis and execution of corporate process improvement initiatives. 
• PCs and various software applications, including MS Word, PowerPoint, Excel, and Visio. 
• Ability to communicate technical info and ideas so others will understand. 
• Ability to successfully work and promote inclusiveness in small groups. 

• Bachelor's degree in Bachelor in Engineering, Information Technology, or business
• Requires two to four years of experience documenting processes, process design, process management, procedures, flowcharts
• Knowledge of agile methodologies
• BPMN methodology is a big plus
• Visio, Bizagi or equivalent tool experience
• Strong consultative experience.
• Plus certification in improvement process (Six Sigma or equivalent)
• Background in technical field is a big plus 
• Business Process Management BPM

The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have an ability to test code in order to maintain high-quality code.

**** Max 15 to 30 Days Notice period*****

Position: Team Leader Software - .NET

Experience: 6 years to 8 Years

Primary Skills: c#, SQL, Angular

Secondary Skills : Asp.Net: ,Angular, SQL Server

Agile Methodologies & Practices: SCRUM

Microsoft .Net/Microsoft.Net Core, C#

Database technologies: SQL Server

Web technologies: Angular/AngularJS, JavaScript, TypeScript, MVC, Microsoft WebForm

GiT version control and/or SVN

We are looking for a Python Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.

• Writing reusable, testable and efficient code.
• Design and implementation of low-latency, high-availability, and performant applications.
• Integration of user-facing elements developed by front-end developers with server side logic.
• Implementation of security and data protection.
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)

Skills And Qualifications:

• Expert in Python, with knowledge of at least one Python web framework (such as Django, Flask, etc depending on your technology stack).
• Familiarity with some ORM (Object Relational Mapper) libraries.
• Able to integrate multiple data sources and databases into one system.
• Understanding of the threading limitations of Python, and multi-process architecture.
• Good understanding of server-side templating languages.
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
• Understanding of accessibility and security compliance (depending on the specific project).
• Knowledge of user authentication and authorization between multiple systems, servers and environments.
• Understanding of fundamental design principles behind a scalable application.
• Familiarity with event-driven programming in Python.
• Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform.
• Able to create database schemas that represent and support business processes.
• Strong unit test and debugging skills.