Business Development Associate

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Business Development executive 

2+ years 

Job Description: Business Development Executive

Job Overview

We are seeking a dynamic and results-driven business development executive with a strong background in IT sales to join our team. The ideal candidate will have a proven track record of converting both inbound and outbound leads into positive outcomes, driving revenue growth, and building strong client relationships. With a minimum of 2 years of experience in IT sales, the candidate will play a key role in identifying new business opportunities and closing deals to achieve company objectives.

Key Responsibilities

Lead Generation & Conversion: Actively pursue inbound and outbound leads, qualify prospects, and convert them into positive leads through effective sales strategies.

Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and offering tailored IT solutions.

Sales Targets: Achieve and exceed monthly and quarterly sales targets by closing deals and expanding the client base.

Market Research: Identify new market opportunities, analyze industry trends, and stay updated on competitors to strategize effectively.

Proposal & Negotiation: Prepare and present proposals, negotiate contracts, and ensure mutually beneficial agreements.

Collaboration: Work closely with the marketing and technical teams to align sales strategies with product offerings and campaign goals.

CRM Management: Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system.

Follow-ups: Conduct timely follow-ups with prospects and clients to ensure satisfaction and repeat business.

Required Skills & Qualifications

Experience: Minimum of 2 years of experience in IT sales, with a proven ability to convert inbound

About TensorIoT

TensorIoT is an AWS Advanced Consulting Partner. We help companies realize the value and efficiency of the AWS ecosystem. From building PoCs and MVPs to production-ready applications, we are tackling. complex business problems every day and developing solutions to drive customer success.

TensorIoT's founders helped build world-class IoT and AI platforms at AWS and Google and are now creating solutions to simplify the way enterprises incorporate edge devices and their data into their day-to-day operations. Our mission is to help connect devices and make them intelligent. Our founders firmly believe in the transformative potential of smarter devices to enhance our quality of life, and we're just getting started!

TensorIoT is proud to be an equal opportunity employer. This means that we are committed to diversity and inclusion and encourage people from all backgrounds to apply. We do not tolerate discrimination or harassment of any kind and make our hiring decisions based solely on qualifications, merit, and business needs at the time.

Job description

As a Mid-Level Python Developer, you will:

• Analyze user needs and develop software solutions.
•  Work with project managers and product owners to meet specification needs.
• Recommend software upgrades to optimize operational efficiency.
• Deliver scalable and responsive software using TypeScript and Python.
•  Collaborate with other developers to design and optimize code.
• Create flowcharts and user guides for new and existing programs.
• Document all programming tasks and procedures.
• Perform routine software maintenance.
• Deploy and maintain CI/CD pipelines.
• Develop and maintain data pipelines. This includes scaling the pipeline to accommodate anticipated volume and complexity.
• Collaborate with external clients and internal team members to meet product deadlines.

We're looking for someone who has:

• Experience with AWS Services(must)
•  A bachelor’s degree in computer science, Engineering, or related fields
•  4 - 8 years of experience in software development, computer engineering, or other related fields
•  Expert-level experience with Python and Node.JS
• Familiarity and comfort with REST APIs
•  A deadline and detail-oriented mindframe
•  Strong analytical and critical thinking skills
• Familiarity with DevOps tools and best practices
• Experience developing scalable data processing systems

Bonus points for someone with:

• Experience with IoT, ML, AI, or VR
• Amazon Web Services (AWS) certification(s) (preferred)
• Experience with microcomputers and microcontrollers
• Experience with the following DevOps services: AWS
• CodePipeline, CodeBuild or CodeCommit
• Experience with the following Data Engineering services: AWS Lake Formation, Glue, Redshift, EMR, or QuickSight.

We're seeking a Generalist Software Engineer with a passion for the art and science of building software. The ideal candidate excels in technical execution and possesses the versatility to quickly adapt to new technologies. You'll be expected to deliver high-quality solutions across various tech stacks while maintaining a commitment to

continuous learning and improvement.

You Would Be a Good Fit If

• You're a back end developer with strong expertise in at least one programming language and have experience building and deploying production applications.
• You excel at problem-solving and apply first-principle thinking to complex challenges
• You communicate effectively, both in writing and verbally
• You're passionate about crafting high-quality, pragmatic software solutions
• You're self-driven, adaptable, and quick to learn new technologies
• You're excited to help shape both the code and the organization

You would not be a good fit if

• Prefer traditional office settings over remote work
• Require constant supervision or struggle with self-motivation
• View software development as just a job rather than a craft
• Prefer sticking to a single tech stack or strongly identify with specific technologies
• Specialize exclusively in frontend development or DevOps
• Seek a purely managerial position without hands-on coding responsibilities

Skills Required:

- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills

Exp -5+Yrs

ASP DOT NET CORE DEVELOPER

Job Location- Vikhroli

We are looking for a passionate .NET Core Web Application Developer with a strong fundamental hands-on experience of C#, .Net Core and SQL.

Technical skills:

Experience in building multi-user .NET web applications using n-tier Architecture.

Expertise in Object oriented development experience (OOPS, Design Patterns, SOLID Principals) is a must.

At least 2 years in Web API, OData, Web Services and Entity Framework.

Good experience in ASP.NET, C#, Web Services and OOD concepts.

Strong javascript, jquery and css experience.

Good design skills using n-tier architectures (scalability, multithreading, caching, business & data layers) or SOA based application.

Should possess excellent MS SQL database skills, ability to write stored procedures, functions, triggers, SQL jobs, etc.

Excellent Debugging skills

Qualification: Bachelor Degree.

Key Responsibilities:

Understand existing Web applications & develop and maintain .NET Web applications.

Deliver within specified timelines and up to expected quality standards.

Enhance Web applications as per requests.

Perform root cause analysis to address issues reported.

Liaise with peers, if required, and coordinate with other teams (DB, Testing, Front-end) to ensure timely and qualitative delivery.

You need to write scalable Golang code for developing and implementing robust applications. You would indulge your dedication and passion to build server-side logic ensuring low-latency and high-end performance. You should have sound knowledge of Kubernetes, Docker, Microservices.

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a Senior Development Engineer at Coredge, you will help develop our next-generation cloud native core

solution along with the product and the open-source community to build the Coredge.io vision

What you will do?

• System engineering and implementation in Golang.

• Working on performance issues using creative experiments and internally developed product features.

• Research, propose, and integrate relevant open-source projects based on product objectives.

• Write organized, efficient, and well-documented Python/Golang code as an example for junior engineers.

• Participation in all levels of product definition, design, implementation, testing, and deployment.

• Must include the ability to discuss abstract system architectures from ideas through implementation and

         creatively apply domain experience to solve technical challenges.

• Mentoring software engineers, fostering an environment of trust and accountability.

What you will need?

A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the

following skills to succeed.

• Strong Golang skills to develop a framework(s).
• Hands-on to design & develop re-usable framework components.
• Hands-on experience in developing the framework, designing re-usable framework components.
• Experience in engineering practices such as code refactoring, design patterns, design-driven development, Continuous Integration, building highly scalable applications, application security, and functional programming.

Additional Skills:

• Knowledge of Cloud-native would be an advantage.
• Understanding of Kubernetes from the Architecture side and also understanding the Standard API.
• Code contributed to CNCF or a similar community will be a plus.
• Performance benchmarking of K8’s or any cloud will be added advantage

Additional Advantage:

• Deep understanding of technology and passion about what you do.
• Background in designing high performant scalable software systems with a strong focus to optimize hardware cost.

• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and  influence within a dynamic environment.

• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real time constraint.

What's In It for You?

• You will get a chance to work on cloud-native and hyper-scale products
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
• You will get the experience of solving real time problems, eventually you become a problem solver.

Benefits & Perks:

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses.
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meet ups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)

Our Hiring Process:

Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)

• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve coding exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email

As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

So, if you are looking at an opportunity to really make a difference- make it with us…

Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable central, state or local laws.