ZenOnco.io is the World’s First Integrative Oncology health-tech platform with a vision to
save lives of cancer patients. We provide end-to-end care to cancer patients regarding both
medical as well as complementary treatment to improve their quality of life and increase
chances of cure.
We educate patients, help them design their treatment roadmap, standardize service
providers, facilitate treatment for last-mile service delivery, connect with other survivors,
and do regular follow-ups. We are leveraging technology to do this in a scalable manner. We
were recognized at ESMO (European Society for Medical Oncology) for launching the
World's first tool to generate free directional Integrative Oncology treatment reports
(ZIOPAR). We have also launched India’s first community platform CANNECT App to
connect cancer patients, survivors & caregivers (akin to Quora for Integrative Oncology).
Location: Mumbai - Andheri East
Experience : 3-5 Years
Pay Structure: Negotiable
Role responsibilities:
● Guide and manage a team of Patient Counselors and help them achieve their targets
by providing valuable feedback
● Track progress of Patient Counselors and listen to their calls to ensure that they are
guiding patients well
● Track progress of patients from first call to consultation to beyond
● Collaborate across teams to ensure quality and coordinate care delivery
● Manage patient relations and ensure that they are satisfied
● Ensure thorough and timely resolution of patient issues and concerns. If required,
also talk to patients to understand them and resolve any concerns
Qualifications:
● Any Graduate with 3+ years of experience, of which 1+ as team lead
● Strong communication and networking skills
● Excellent sales and negotiation skills
You will get:
● To make a difference in the lives of millions of cancer patients globally
● A great learning environment and an opportunity to grow
Shubham Vishwakarma
Full Stack Developer - Averlon
About ZenOnco
About
ZenOnco.io counsels cancer patients on integrative therapies.
We are an ambitious start-up aiming to grow at an exponential rate. Both Co-Founders are highly committed people and have left lucrative careers to grow ZenOnco.io.
One Co-Founder is personally close to the cause of cancer due to loss in family; another Co-Founder is an ex-investment banker and ex-private equity investor. Both Co-Founders have complementary skills, and are hungry for exponential growth. They are also highly educated (IIM Calcutta, CA, CFA, FRM, CAIA, M.Com, B. Tech) and have combined ~12 years of prior work exp across J.P. Morgan, GIC, EY, Reliance Industries, BNY Mellon).
Our service is unique with virtually nil or very small competitors.
There is a huge scope to grow with us.
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A background in technology or familiarity with tech products is a plus. You’ll play a key role in
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What You’ll Do:
● Build in-depth knowledge of our products and services to assist customers effectively.
● Deliver prompt, professional, and accurate support across chats, emails, and calls.
● Aim for high First Contact Resolution (FCR) in all interactions.
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● Manage support tickets with clear and well-written responses.
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Benefits
● Supportive and collaborative team culture
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● Work with a purpose-driven brand that values customer satisfaction
You may also check our company profile at
http://myoperator.com/. Let me know if you have any questions.
You can also check the below pages for your reference-
MyOperator LinkedIn page- https://www.linkedin.com/company/myoperatoroffi cial/
MyOperator Youtube page- https://www.youtube.com/@MyOperatorOffi cial
Heyo LinkedIn Page: https://www.linkedin.com/company/heyobusiness/
Fill Form : https://forms.gle/wTNfwmUfPyB4HuSx8
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon