Product Manager

Position: Customer support associate

Experience:0-1 years

Location: Ahmedabad(wfo)

Description

We are seeking a dedicated and enthusiastic Customer Support Associate to join our dynamic team! This is an excellent opportunity for individuals with 0-1 years of experience who are eager to kickstart their careers in customer service. The ideal candidate will be responsible for assisting customers with their inquiries, providing timely responses, and ensuring a high level of customer satisfaction. As a key member of our support team, you will play a vital role in creating a positive experience for our customers by effectively resolving their issues and answering their questions. You will be trained in our products and services to help you understand customer needs better. This entry-level position offers a chance to learn and grow within the organization while contributing to our mission of delivering exceptional service. We value teamwork, and as part of our supportive environment, you will collaborate with other team members to enhance our processes and workflows. If you are passionate about helping others, have excellent communication skills, and are looking for a place to grow and develop your career, we want to hear from you! Join us on our journey to provide outstanding customer experiences and become an essential part of our team.

Responsibilities

   Respond promptly to customer inquiries via phone, email, and chat.

   Provide accurate information regarding products and services.

   Resolve customer complaints and issues effectively and efficiently.

   Document all customer interactions and Issues in the system.

   Assist customers with account management and order processes.

   Collaborate with other departments to address customer needs and concerns.

   Maintain a professional, positive, and friendly attitude toward customers.

Requirements

   High school diploma or equivalent; additional education is a plus.

   Strong verbal and written communication skills.

   Customer-focused mindset with a passion for helping others.

   Ability to work in a fast-paced environment and manage multiple tasks.

   Basic computer skills, including familiarity with CRM systems and Microsoft Office.

   Strong problem-solving skills with attention to detail.

   Ability to work effectively in a team and independently.

Role & Responsibilities:

AWS Cloud Management:

• Lead the design, deployment, and management of AWS cloud infrastructure to ensure

scalability, security, and reliability.

• Oversee the implementation of best practices for cloud resource utilization.

Automated Provisioning:

• Drive the development and maintenance of automated provisioning processes for

infrastructure deployment, leveraging tools such as Terraform and Packer.

• Continuously enhance deployment workflows to optimize efficiency.

Financial Operations (FinOps):

• Implement and champion FinOps practices to optimize cloud costs and resource

utilization.

• Conduct regular cost analysis and identify opportunities for cost savings without

compromising performance.

Infrastructure as Code (IaC):

• Collaborate with teams to implement and maintain IaC scripts for infrastructure

configuration and deployment.

• Ensure version control and consistency in infrastructure code across projects.

Team Leadership:

• Lead and mentor a team of DevOps engineers, providing technical guidance and

support.\

• Foster a collaborative and innovative team culture focused on continuous improvement.

Continuous Integration/Continuous Deployment (CI/CD):

• Drive the implementation and maintenance of CI/CD pipelines to automate software

delivery processes.

• Ensure seamless and reliable application deployments across environments.

Monitoring and Optimization:

• Implement monitoring solutions for cloud resources and applications.

• Proactively identify and address performance bottlenecks, ensuring optimal system

performance.

Position Name – Oracle Integration Cloud (Banking domain)

Experience Required –5-8 Years

Notice period – Immediate joiner or 15days

Job Type – Remote

JOB DESCRIPTION:

Key Skills Oracle Integration Cloud Implementation Experience Build and testing interfaces to external systems such as Banks, Downstream and Upstream applications using OIC Knowledge of BI Publisher to create reports/extracts is must Oracle ERP Cloud/EBS Knowledge is must or any other relevant ERP PCS/VBCS/APEX skills good to have Relevant Experience level - 3 to 7 years in Oracle OIC.

If you're interested then please share the below-mentioned details :

o    Current CTC:

o    Expected CTC:

o    Current Company:

o    Notice Period:

o    Current Location:

o    Preferred Location:

o    Total-experience:

o    Relevant experience:

o    Highest qualification:

o    DOJ(If Offer in Hand from Other company):

o    Offer in hand:

Hello,

Greetings for the day !!!

Tridat Technologies is hiring a “Marketing Executive" for one of the machinery manufacturing industry based @ Pune !!!

1.            Business

•             Responsible for achieving the assigned Revenue target

•             Identify prospects, follow up on business leads, field sales, use various sales strategies to close the deal.

•             Negotiate contracts and prepare sales proposals

•             Ensures repeat business through customer service & regular follow-up

•             Builds relationship with customers

•             Ensures collection of payment

2.             Marketing

•             Conduct market research and analysis to evaluate trends, brand awareness and competition ventures

•             Develop marketing literature, presentations and brochures.

•             Organize events and product exhibitions

•             Manage campaigns on social media

•             Educate customers on how the company products can benefit them financially.

•             Maintain professional and technical knowledge by attending educational workshops; review professional publications; establish personal networks; benchmark state-of-the-art practices; participate in professional societies.

3.            Reports

•             Maintain records of all sales leads, customer visits and customer database

•             Prepare weekly/monthly/quarterly reports comparing targets set against targets achieved.

COMPETENCIES

1.            Strategic thinking

2.            Achievement orientation

3.            Customer focus

4.            Market intelligence

5.            Negotiation skills

QUALIFICATIONS: MBA passed

EXPERIENCE: 3+yrs

WORKING MODE: Work from Office

WORKING DAYS: Monday to Saturday

SHIFT TIMINGS: 10am to 6pm

EMPLOYMENT MODE: Permanent

LOCATION: Pune (Pimpri & Chakan)

Project Role : Application SAP Enterprise Portal

Project Role Description :

Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills : SAP Enterprise Portal Architecture, SSI:  NON SSI:

Good to Have Skills :SSI: No Function Specialization NON SSI :

Job Requirements :

Key Responsibilities : A Perform Operations support for SAP Desktop B Manage incidents within SLA C Engage in Portal upgrades and Enhancements D SAP UI5 developments with upskilling E Testing/Weekend support for Cutovers /mocks etc

Technical Experience :

Should have 6 yrs relevant exp and 1 E2E implementation exp.

A Resource has worked on End to end Development projects in SAP Portal B Good to have knowledge in Web dynpro Java C Experience in Portal Content Administration iViews, Worksets, Groups, Roles and role-based content SAP Knowledge Management D Experience in all phases of SDLC Requirements, analysis, development, testing E SAP Fiori Good to have skill F Display analytical skills for fit gap analysis for migrations, Upgrade Professional Attributes :

Candidate must be flexible to work from client location- Jabalpur

A Good communication skill in English B Good analytical skill C Experience in managing the team and the delivery Educational Qualification:

A Regular 15-year full time education B Software Engineering degree

About Company

‘Good Good Piggy’ is an Ed-FinTech start-up that encourages the new generation to develop the life-skill of managing the entire money management equation digitally, because the future of money is digital. We recognize the importance of reinforcing good behaviour, habits and skills from a young age.

Job Description

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Total Experience: 2 to 5 Years
• Notice Period: 30-45 Days
• Preferred Location: Delhi NCR
• Role: Full Stack Developer
• Industry Type: Ed-FinTech
• Employment Type: Full Time, Permanent
• Role Category: Software Development

Responsibilities

• Architect, build and maintain excellent React Native applications with clean code.
• Implement pixel perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Setup/configure CI/CD pipeline leveraging AWS native services or traditional tools (e.g. Jenkins, GitHub, Artifactory, SonarQube, etc)
• Deploy applications on AWS platform leveraging AWS platform services like EC2, EBS, S3, CodeArtifact etc
• Integrate third-party API's.
• Write unit and integration tests.
• Release applications to IOS and Google Play stores.
• Work with native modules when required.
• Work as part of a small team, which will include other React Native developers, a project manager, QA professional, and a designer.

Skills And Qualifications

• 2+ years of professional experience working with React Native.
• Experience working with Swift, Java required.
• Meaningful experience working on large, complex systems.
• Ability to take extreme ownership over your work.
• An understanding of React Native best practices and a commitment to following them.
• Ability to work through new and difficult React Native issues and contribute to libraries as needed.
• Working with Agile framework especially is necessary
• Organizational and leadership abilities
• Excellent communication skills
• Problem-solving aptitude

Education

B.Tech/B.E./MCA or Equivalent