Team Lead- Sales trainer

SALES REPRESENTATIVE | VOICE PROCESS | USA

Job Description:

• Communicate with US customers via email, chat, and phone.
• Quickly search for customer requirements in the live inventory.
• Assist customers in placing orders and process sales over the phone.
• Negotiate with customers & achieve assigned sales targets.
• Provide order updates, and collect feedback.
• Typing Speed: Minimum 25-30 WPM

Candidate Requirements:

• International accent or experience in international voice processes
• Strong multi-tasking skills and a willingness to learn
• Previous experience in sales and negotiation skills
• Proven ability to meet targets

Details:

• Shift: Night Shift (8 PM to 5 AM or 9 PM to 6 AM)
• Working Days: Monday to Friday (5 days)
• Work Mode: On-site at Madhapur Work from Office
• Joining: Immediate joiners preferred
•  Experience 0-3 years in the International voice process only
•  Salary 2-6 LPA & other incentives

What you will do

We are looking for an exceptional engineering lead to join our team. You will be responsible for building and owning the systems that would have critical impact for the business and the experience of our community from day one. 

• Build and lead an agile engineering team
• Work closely with Founder on product development
• Collaborate with operations team to understand customer pain points and solve interesting problems
• Code, test, ship - manage the entire application cycle
• Build libraries and documentation for future references
• Research and develop best practices and tools to enable delivery of features
• Set up capabilities to track and report business and user metrics
• Design and improve architecture to ensure scalability
  
  

Requirements

• Proven experience at scaling tech companies, preferably in commerce or social network
• Keen to innovate, open-minded and collaborative
• Able to interpret product needs and suggest appropriate solutions
• Have led a team, also able to code hands-on
• Strong communication skills
• Strong work ethic: responsible, responsive, and detail-oriented.
  
  

Technologies we use
Go, Flutter, AWS, Google Cloud

Job Description:

Will be responsible for managing the Complete Branch and should be Able to Run the Centre on a Profitable note By Selling courses for Freshers, Job seekers, students, corporates and Colleges, Should have good experience in Marketing, Sales and Operation. Should be capable of managing the team efficiently through Data and Reports.  

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As part of this feature, you can expect status updates about your application and replies within 72 hours (once the screening questions are answered)

Samagra X - Tech Architect

As Samagra expands into Digital Public Goods (DPGs), we’re looking for a Tech Architect to help us shape how open-source products and platforms can transform governments' worldwide function. As Samagra, we pride ourselves on being thoughtful and intentional about the impact that can be created through well-built products and platforms.

In this role, you’ll work with a mission-driven team on some of the world’s most complex governance problems, where technology will play a pivotal role. You’ll design the architecture of platforms, answering

questions like-

• How to deliver quality advisory services to 100mn farmers nationwide?
• How can standardised assessment/practice tools be enabled to ensure FLN1 in children?
• How to build the capacity of paramedical staff in the country?
• How can govt administrators in any domain monitor the progress of flagship programs?
• How to build an open commerce network to connect farmers to the best service providers?

Working at Samagra, you’ll be challenged and rewarded with impact at scale. We value excellence, collaboration, empathy, and high ownership mindset. The most successful candidates will exhibit work that reflects these values. We want you to enable every team member to do their best work. We expect you to have a solid technical background, excellent communication skills, a flare for open-source products/platforms and a commitment to making everyone feel included.

Your Impact

In this role, you’ll have tremendous opportunities to learn, collaborate and impact millions of citizens in India and abroad by transforming how governments function. As a Tech Architect, you will:

• Take Ownership of technical vision for a given DPG - Define standards, drive technical architecture, strategy, and roadmap with the DPG working groups
• Collaborate with the DPG development partner to translate technical vision into a deliverable roadmap and product design. Pitch in with code, code reviews, architectural reviews and technical mentoring
• Work closely with the DPG development partner at various milestones of the product delivery to ensure a high-quality product is delivered and the product meets all the requirements, including debuggability,
• supportability, availability, scalability, cost-efficiency and performance.
• Continuously develop and improve the interface between technology and the DPG community. Ensure
• that overall technical practices are scalable, constantly evaluating tech stacks to cater to evolving business needs.
• Participate in building ecosystems around DPG with the community - build platforms, plugins & apps.
• Ensure all internal processes & external services comply with security, privacy policies and regulations.
• Stay on top of digital trends, principles and paradigms and be able to relate how these trends will affect the DPG community.
• Engage with internal and external collaborators, and maintain relationships/partnerships with internal team members and adopters to develop strategies, goals and objectives consistent with the DPG
• strategy.

Skills required

• Solid technical skills - Strong experience in having architected, built, operated and scaled distributed, large-scale, fault-tolerant systems; Worked on defining problem statements at all levels - RFCs to good first issues. Experience building and cultivating strong engineering practices; Experience with enterprise software development built and delivered on both on-premise and Cloud is preferred; Ability to diagnose technical problems, debug code, and automate tasks; Strong problem-solving and analytical skills.
• Leadership - Mix of intelligence, initiative, integrity, domain knowledge, verbal agility, and tactful stakeholder engagement, which allows you to rapidly earn the trust of astute teams and individuals across the company/community. You have a strong bias for action and being resourceful
• Collaboration and communication - with the geo-distributed teams in a fast-paced, entrepreneurial environment. Also, able to communicate across functional teams, keeping various engineering, product and business stakeholders informed.
• Planning & execution - Able to own and deliver large projects end to end, keeping track of timelines; keep track of (and context switch between) different threads and ensure that details don’t slip through the cracks

Qualifications

• B. tech/BE(CS/IT) & from Tier 1 or Tier 2 institutes of India/Abroad or equivalent; M. tech/Ph.D. preferred
• 8+ years of software development experience with 4+ years contributing to software architecture
• Experience in architecting, designing, developing, testing, and deploying large-scale, distributed systems.
• Experience in contributing and actively participating in multiple open source projects.
• Strong leadership skills and experience in working with a developer ecosystem.
• Excellent communication and collaboration skills to work effectively with internal teams and external stakeholders.
• Automate the development and test automation processes through CI/CD pipeline (Git, Jenkins, Artifactory, Docker containers).
• Experience in one of the following programming languages: Python/Javascript/Typescript/Java.
• Experience with RDBMS (Postgres, MariaDB) and any other large scale distributed database systems.
• Have expertise in one or more areas like building and scaling web apps, Machine Learning, UI Engineering, Information Visualization, etc.

About Samagra

Samagra is a mission-driven governance consulting firm. We co-work with the bureaucratic leadership across states and the Centre on long-term systemic transformation programmes cutting across domains. Since 2012, when Samagra was founded, we have worked with the Government of India and 7 state governments on 15+ large-scale systemic transformation projects in sectors like education, agriculture, skills, employment, and public service delivery. Over the last 5 years, we have also built strong GovTech and DataGov capabilities, now housed under the SamagraX umbrella. Our mission is to improve the quality of life of citizens through better governance. And this mission is

what fuels every goal we chase. Want to know more about Samagra?

Check out https://www.youtube.com/watch?v=GPcPdI2SHwU&;t=4s&ab_channel=Samagra-TransformingGovernance" target="_blank">this masterclass by our Founder and CEO, Gaurav Goel

Our Tech Leadership

Rahul Kulkarni - Chief Technologist

Nitin Kashyap - Senior Vice President - Product

Utkarsh Vijay - Vice President

Sukhpreet Sekhon - Vice President

Suresh Unnikrishnan - Vice President - Engineering

Product Examples

https://www.samagragovernance.in/blog/2023-03-31-leveraging-artificial-intelligence-to-deliver-advisory-to-farmers/" target="_blank">Ama KrushAI

https://www.youtube.com/watch?v=7CEo_R8XIhI" target="_blank">Nipun Lakshya App 

https://www.youtube.com/watch?v=kR8m4VS8kqA" target="_blank">e-SAMWAD

https://www.samagragovernance.in/blog/2023-01-16-leveraging-data-science-algorithms-to-improve-data-quality-in-government/" target="_blank">Krushak Odisha database - DataScience

https://www.samagragovernance.in/blog/2023-01-16-leveraging-data-science-algorithms-to-improve-data-quality-in-government/" target="_blank">Sunbird cQube

https://saral.sunbird.org/" target="_blank">Sunbird SARAL

We're Hiring for Academic Advisor / Mentor for Bangalore Location

 Face to Face Interview is mandatory.

 Work from office.

Explaining organization’s services & deliverables and their importance to parents on call & one-to-one counselling session and closing sales.

 Helping clients in making action plans for entrance exams, counselling process with help of different technical tools and deliverables of company.

 Maintaining counselling records with help of CRM and tracking post sales services.

 Marketing and promoting career counselling related services for increasing office and seminar footfalls.

Interested Candidates kindly connect with below details with updated resume 

Thanks and Regards

Shreya K

HR-Executive