Team Lead - Inside sales

Senior Inside Sales Manager | Remote (India) | Full-time

About Growpath Capital

Growpath Capital is a Canadian company based in Surrey, British Columbia. We hire directly (we are not a placement agency), and our India team works remotely with our Canada-based team.

The role

We are looking for an experienced, India-based sales professional to handle our client conversations from first contact to close, and to help build a strong, organised sales function.

What you will do

- Make and take inbound and outbound sales calls

- Sell by email: follow-ups, proposals and closing conversations

- Run client meetings on Google Meet (camera on)

- Manage your client relationships and keep accurate notes and follow-ups

- Close both B2B and B2C sales

- Meet individual sales targets and report on your pipeline

What you need

- 2 or more years of sales experience

- Strong inbound and outbound calling experience

- Email-selling and client-handling experience

- A track record of closing B2B and B2C sales

- Past experience managing or leading a team

- Excellent spoken and written English and Hindi (Punjabi is a bonus)

- Comfortable running regular client Google Meet calls with your camera on and face visible (a work requirement for client meetings)

- Comfortable with evening and night-time working hours (IST) and client meetings outside standard daytime hours when required

- Strong communication skills, professionalism and a client-facing personality

- Your own laptop, headset, reliable Wi-Fi and an inverter or UPS for power backup, plus a quiet place to work

- Able to work the full-time fixed shift below

Client-facing role

- This role involves regular client interaction via Google Meet. You must be comfortable joining client meetings with your camera on and your face visible.

- We expect professional, confident conduct and a polished, professional way of presenting to clients.

- We work extensively with international clients across time zones, so you must be comfortable with evening and night-time working hours (IST) and available for client meetings outside standard daytime hours when required.

- Strong communication skills, professionalism and a client-facing personality are essential.

Equipment and camera (required)

- You will handle clients over Zoom/Google Meet with your camera on and your face visible on screen throughout.

- You need a laptop with a good-quality camera, a noise-cancelling headset, reliable Wi-Fi, and an inverter or power backup for night-time outages. Please confirm all four when you apply.

Shift (full-time, fixed)

12:00 PM – 8:00 PM Pacific Time, Monday to Saturday

= 12:30 AM – 8:30 AM IST.

Pay

Earn a fixed monthly salary plus commission on every funded sale. Commission is paid on every deal from the start.

Growth path

After a 1–2 month assessment period, if you consistently meet your targets, you may take on training and managing the sales team. When you manage the team, you earn an incentive on all of your team's sales, plus a salary increase as you hit your targets. Moving into team management depends on your results and Growpath Capital's needs.

How to apply

1. Apply on this platform.

2. Every applicant then completes the Growpath Capital video first round. We email you your English and Hindi questions. Record one video, upload it to Google Drive (Anyone with the link) or YouTube (Unlisted), and reply to that email with the link.

3. Shortlisted candidates are invited to a Google Meet interview with Karan Verma at Growpath Capital.

We review every application against the role requirements above.

Lead Generation & Prospecting: Research and identify potential business clients.

 Product Presentations: Conduct compelling online product demonstrations and presentations to showcase the value of our SaaS product.

 Sales Cycle Management: Manage the end-to-end sales process from initial outreach to qualifying leads and closing deals.

 Relationship Building: Develop and maintain strong, long-lasting relationships with key decision-makers.

 CRM Management: Maintain accurate and up-to-date records of all sales activities and client interactions in the CRM.

 Market Analysis: Stay updated on industry trends, competitor activities, and feedback from prospects to help improve product offerings.

Work with the Founder to identify and prioritise the most promising customer segments, then build and manage a qualified sales pipeline. Potential channels include cafés and restaurants, corporate and institutional accounts, premium retail, gifting, events and residential communities. • Prospect actively through cold outreach, referrals, LinkedIn, WhatsApp, field visits, networking and direct introductions. • Conduct product meetings, tastings and sampling with prospective customers and decisionmakers. • Understand customer requirements, prepare commercial proposals, negotiate terms and convert opportunities into paid orders. • Manage the complete account journey—from first conversation and order confirmation through payment, collections, reorder and account growth. • Maintain an accurate CRM or sales tracker covering leads, meetings, proposals, next actions, closures, lost opportunities, account revenue and reorder behaviour. • Coordinate with production and operations so that samples, stock and deliveries remain aligned with active opportunities. 

Key Responsibilities

1. Generate leads and make cold calls and reference calls to arrange a meeting for discussion.
2. Develop a growth strategy to bring financial gains and delighting clients.
3. Suggest ways and means to endorse the products and services of the organization.
4. Keep a close tab on the strategic moves made by the competitors.
5. Maintain and manage records of sales, revenue, collections, invoices and others.
6. Build long-term association with the existing clients and prospects.
7. Nurture the subordinates to turn into thorough professionals.
8. Prepare bespoke sales contracts
9. Attend conferences, exhibitions and fairs to promote the company’s offerings.
10. Develop new markets and regions to promote the products and services of the organization.
11. Align personal goals with the vision and key objectives of the organization.

Key Attributes

1. Excellent communication skills and interpersonal skills.
2. Thorough knowledge of the products and services and about the markets.
3. Flair to research and keep a tab on changing trends.
4. Ability to build relationships
5. Good Listener.
6. Absolute Professional attitude
7. Effective Negotiation skills.
8. Willing to travel and must possess two/four-wheeler
9. Inspiring team player
10. A true go getter
11. If you feel that you may handle the responsibilities most efficiently and effectively and possess the characteristics mentioned, we would love to hear from you.

JOB PURPOSE

To lead and drive the overall Domestic B2C Sales business with complete ownership of revenue generation, sales strategy, team performance, and business growth. The role involves managing multiple levels of the sales hierarchy, improving lead conversion, driving sales productivity, and ensuring consistent achievement of revenue targets.

KEY ROLES & RESPONSIBILITIES

• Take complete ownership of domestic B2C revenue targets and ensure achievement of monthly, quarterly, and annual business objectives.
• Lead, mentor, and manage Inside Sales Representatives, Assistant Managers, Deputy Managers, and Managers.
• Develop and implement effective sales strategies to drive revenue growth and improve conversion rates.
• Define individual and team-wise sales targets, KPIs, and performance benchmarks.
• Monitor daily sales metrics, including calls, demos booked, follow-ups, conversions, and revenue generation.
• Conduct regular sales reviews, performance meetings, and strategic discussions to ensure accountability across all levels.
• Ensure effective implementation and utilization of CRM tools (such as Zoho) for lead management, sales tracking, and reporting.
• Analyze sales performance, identify conversion gaps, and implement corrective action plans.
• Conduct regular training and coaching sessions to improve product knowledge, counselling skills, objection handling, and sales effectiveness.
• Present sales performance reports, revenue forecasts, and business improvement plans to senior management.

KEY RESULT AREAS (KRAS) & KEY PERFORMANCE INDICATORS (KPIS) KEY RESULT AREA KEY PERFORMANCE INDICATORS

• Revenue Generation- Achievement of monthly, quarterly, and annual revenue targets.
• Sales Conversion- Month-on-month revenue growth and business expansion.
• Sales Performance -Team target achievement, conversion ratios, and average revenue per sale.
• Team Productivity -Productivity and target achievement across Managers, Team Leaders, and Executives.
• Lead Management -Lead utilization, quality, follow-up efficiency, and conversion rates.
• Process & CRM Management -CRM compliance, sales reporting, and process adherence.
• People Development -Team retention, training effectiveness, and leadership development.

EDUCATIONAL QUALIFICATIONS

 Graduation in any discipline from a recognized university is mandatory.

 Post-Graduation / MBA in Sales, Marketing, Business Administration, or a relevant discipline will be preferred

EXPERIENCE REQUIREMENTS

 10–12 years of overall experience in Sales and Business Development.

 Significant experience in Domestic B2C / Inside Sales operations.

 Proven experience in managing large sales teams through multiple levels of management.

 Demonstrated track record of achieving revenue targets and driving business growth.

 Experience in CRM-driven sales environments and performance management. 

REQUIRED SKILLS & COMPETENCIES

 Strong leadership, team management, strategic planning, and business development skills.

 Excellent revenue management and business development skills.

 Strong understanding of B2C sales processes, lead funnels, and conversion management.

 Excellent analytical, communication, negotiation, and decision-making skills.

 Expertise in CRM management, sales reporting, and performance monitoring.

 High ownership, accountability, and result-oriented approach.

OVERALL ACCOUNTABILITY: Complete ownership of Domestic B2C revenue, sales team performance, lead conversion, and sustainable business growth.

Having min 5 to 8 years’ experience in B2B and B2C sales

. • Knows every aspects of International B2B and B2C sales and market.

• Minimum Graduate

• Proficiency in English language.

• Proficiency in MS Office. Hands-on experience with CRM software is a plus

• Prior Sales Skills Training will be a plus.

• Self-motivated with a results-driven approach 

Responsibilities:

* Generate leads through cold calling, email campaigns & networking events

* Convert prospects into paying customers via B2B sales techniques

* Manage existing accounts for upselling & retention purposes

Key Responsibilities

● Handle end-to-end international sales through outbound voice calls

● Engage with prospective international customers, understand their needs, and pitch relevant products/services

● Qualify leads, manage objections, and close sales effectively

● Maintain accurate records of customer interactions and sales activities in CRM systems

● Achieve and exceed assigned sales revenue and conversion targets ● Build and nurture long-term client relationships through follow-ups and after-sales support

● Coordinate with internal teams to ensure smooth onboarding and service delivery

● Adhere to process guidelines, quality standards, and compliance requirements 

Requirements

● Minimum 6 months+ of experience in International Voice Process / Outbound Sales

● Proven experience in end-to-end sales (not limited to lead generation) ● Excellent spoken and written English with a neutral accent

● Strong negotiation, persuasion, and objection-handling skills

● Target-driven mindset with the ability to work in a fast-paced environment

● Willingness to work in the Australian shift (5:00 AM – 2:00 PM IST)

● Agile, flexible, and adaptable to business requirements Qualifications ● PUC / Graduation in any discipline What We Offer

● Fixed Monday–Friday working schedule

● Exposure to international markets and sales processes

● Performance-driven incentives and growth opportunities

● Supportive and learning-focused work environment 

Role Description

This is a full-time, on-site role for an Inside Sales Executive located in Noida. The Inside Sales Executive will be responsible for lead generation. The role includes identifying sales opportunities, managing client relationships, and achieving sales targets. The individual will work closely with the sales team to ensure a seamless sales process and contribute to overall business growth.

Qualifications

• Inside Sales and Lead Generation skills
• Excellent Communication and Customer Service skills
• Proven track record in Sales.
• Good experience in core sales, direct sales, ed. tech sales
• Strong organisational and time management abilities
• Ability to work in a fast-paced, on-site environment
• Experience in brokerage is a plus.
• Experience in the logistics or transportation industry is a plus
• Bachelor's degree in Business, Marketing, or a related field.
• Monitor daily sales activities, pipelines, and performance metrics of the team 
• Develop and implement sales strategies to improve conversion rates and revenue.

• Identify and approach potential customers through field visits, cold calling, and referrals.
• Generate new leads and convert prospects into customers.
• Conduct regular client meetings and product/service presentations.
• Build and maintain strong relationships with existing and potential customers.
• Understand customer requirements and recommend suitable solutions.
• Follow up with leads and maintain an active sales pipeline.
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