Performance Marketing Lead

BD Software Distribution Pvt. Ltd. is a leading Value Added Distributor (VAD) in the Indian market, offering industry-leading consumer, SMB, and Enterprise-level solutions. We are the Country Partner for top brands in the cybersecurity industry, including Bitdefender. With a strong partner network and technical expertise, we provide comprehensive protection against malware and cyber threats to government organizations, businesses, and consumers. With over 750,000 users in India, we are committed to helping achieve cyber peace.

Job Overview

We are seeking a Renewal Specialist to join our team at BD Software Distribution Pvt. Ltd. This role involves managing the renewal process for our software solutions and ensuring customer satisfaction. The ideal candidate should have 1 to 3 years of experience in a similar role, strong communication skills, and a customer-centric approach. This is a full-time position based in Navi Mumbai, Maharashtra, India.

Qualifications and Skills

1 to 3 years of experience in a Renewal Specialist or similar role

Strong understanding of software solutions and the renewal process

Excellent communication and interpersonal skills

Customer-centric approach with a focus on delivering high-quality service

Ability to build and maintain relationships with customers

Strong problem-solving and negotiation skills

Ability to work collaboratively in a cross-functional team environment

Proficiency in CRM software and MS Office

Attention to detail and strong organizational skills

Roles and Responsibilities

Manage the renewal process for software solutions, ensuring timely renewals and customer satisfaction

Develop and maintain strong relationships with customers, understanding their needs and addressing any inquiries or issues

Provide product knowledge and recommendations to customers, ensuring they are maximizing the value of our solutions

Collaborate with internal teams, including Sales and Support, to achieve renewal targets and resolve customer concerns

Track and monitor customer accounts, identifying opportunities for upselling and cross-selling

Prepare and present reports on renewal activities, highlighting trends, challenges, and opportunities

Stay up-to-date with industry trends and competitive landscape to contribute to product enhancements and market positioning

Maintain accurate and updated customer information in the CRM system

Profile:

• Graduation is a must
• Minimum of 6 months relevant working experience.
• Excellent English– written and verbal – communication skills.
• Ability to persuade and influence.
• Able to work with people from different cultural background.

Key responsibilities

• You will be responsible for Recruitment of candidates on a Junior level.
• Manage hiring managers and candidate relationships at a professional level.
• Partner with recruiters to determine business needs, identify skill gaps and solicit input on recruiting strategies.
• Assist with Employer Branding projects.

Job Title: Senior Backend Developer

Location: Mali mahajan road, somwar peth, Pune.

Experience: 5-7 years

Responsibilities:

Backend Development:

• Design, develop, and maintain scalable and high-performance backend systems.

1. Utilize AWS Serverless skills (API Gateway, Lambda, DynamoDB, SQS, Event bridge, CloudWatch, permissions, accounts, multi accounts, streams

Technology Stack:

• Proficiency in JavaScript, Node.js, and Typescript for backend development.
• Leverage AWS services to build serverless applications with a focus on efficiency, security, and reliability.

E-commerce Expertise:

• Bring experience in e-commerce projects, with additional consideration for knowledge of Commerce tools.

Communication Skills:

• Communicate effectively with stakeholders across the US, UK, and Australia.
• Collaborate with cross-functional teams to understand requirements and provide technical insights.

Project Collaboration:

• Work closely with front-end developers, QA engineers, and other team members to deliver end-to-end solutions.

Requirements:

1. Bachelor’s degree in Computer Science or a related field.
2. 5-7 years of backend development experience.
3. Strong proficiency in AWS Serverless technologies.
4. Expertise in JavaScript, Node.js, and Typescript.
5. Experience with e-commerce projects, particularly Commercetools, is an advantage.
6. Excellent communication skills to engage with international stakeholders.

Company Profile

Jamboree is the oldest institute in India and the best of its kind, which offers comprehensive classroom and online preparation programs for GMAT®, GRE®, SAT®, ACT®, TOEFL™, and IELTS™. Jamboree has 39 centers in 22 cities of 2 countries including India and Nepal. Each center follows a uniform curriculum and has outstanding faculty, all of whom are trained at our head office. Each center offers the same teaching standards and syllabus.

https://www.jamboreeindia.com/

Work schedule: 6 days working including weekends. 11 AM - 8 PM ( Weekdays ) 10 AM - 8 PM ( Weekends )

1 weekday off

Job Description

Counseling the students over the study abroad options & training products of Jamboree.

Being a part of the Inside sales team, the incumbent will be required to ensure maximum on-spot closures from the prospective leads.

Making outbound calls on all the prospective leads generated through various sources.

Meeting weekly/monthly/annual sales targets.

Regular follow-ups with students and parents.

Timely updation of MIS and other dashboards

Desired Candidate Profile

Should have experience working in Education sector in a sales oriented profile where s/he was responsible for admissions/enrollment targets.

Should be comfortable working in a target-oriented role.

Willing to learn, sales acumen, good with numbers.

Self-starter, self -motivated.

Kognitos is a cutting-edge automation platform that combines the power of Generative AI and Natural

Language Processing (NLP) to provide a conversational and intuitive experience for business users. As a

fully serverless, SaaS automation platform, Kognitos enables users to build, manage, and execute

automations in natural language, with the ability to process and understand domain-specific language.

Kognitos provides a detailed auditable view of its runs, allowing users to gain insights into why an action

happened or what might have gone wrong in case of an exceptional situation. Additionally, Kognitos's

conversational exception handling, powered by Generative AI, allows for quick and easy resolution of

unexpected system errors or business exceptions.

Responsibilities:

- Develop and maintain the backend infrastructure for our applications using Python and AWS Serverless

technologies.

- Collaborate with cross-functional teams to design and implement scalable and robust systems, including

microservices and cloud-based architectures.

- Ensure the reliability, scalability, and performance of the backend systems through monitoring and

optimization.

- Create and maintain database schema and queries to support the application features.

- Write unit and integration tests for the backend code and ensure code quality through code reviews.

- Continuously improve the software development process by incorporating best practices and modern

software development methodologies, such as Agile, DevOps, and CI/CD.

- Investigate and troubleshoot production issues and provide timely solutions to minimize downtime and

ensure smooth operations.

- Participate in architectural discussions and contribute to the development of technical solutions and best

practices.

- Stay up to date with the latest technologies and trends in software development and recommend

improvements to the technology stack to increase efficiency and scalability.

- Work in a fast-paced, collaborative environment with a focus on delivering high-quality software that

meets customer needs.

Required Experience/Skills:

- B.S. or higher degree in Computer Science/Engineering or similar field or equivalent work experience

- 4-20 years of industry experience (or equivalent)

- Proficient in Python programming language

- Experience with modern software development practices and methodologies, including Agile, DevOps,

and Continuous Integration/Continuous Delivery (CI/CD).

- Experience with large-scale distributed systems, microservices, and cloud-based architectures.

- Strong understanding of software design patterns, algorithms, data structures, and database technologies.

- A natural problem solver, with the ability to identify problems and lead the development of a solution.

Hiring Graphic Designer Interns

Responsibilities:

• Make different types of design layouts for social media using your skills.
• Web design layout & typography according to brand guidelines.
• Create designs for direct mailing, posters, logos, brochures, etc.
• Good communication skills with the ability to think creative concepts.
• Visualize and design the briefed upon requirements.
• Meeting timelines.

Skills: Photoshop, Premiere Pro, Illustrator, In Design

Location: Mumbai, Maharashtra ( Marol, Andheri)