ICS

Tech Lead

Location: On-site, Panaji, Goa

About Joyful

 Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd.

Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels. We enable companies to provide exceptional customer experiences while maximizing the productivity and efficiency of their support teams, all through one seamless platform.

At Joyful, we're committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike.

The Opportunity

We're seeking a talented Technical Lead who will play a pivotal role in designing, building, and scaling Joyful’s AI-powered products. In this role, you will lead technical architecture decisions, guide the engineering team, and ensure our platform remains robust, scalable, and delightful to use. You’ll work closely with product, design, and business teams to deliver impactful features while maintaining high code quality and performance.

In addition to technical leadership, you’ll champion Vibe Coding—our approach to writing clean, collaborative, and joyful code that engineers love to create and maintain. This means setting the tone for high-quality, maintainable code while fostering an environment where building software is an energizing, shared experience.

What You'll Do

• Technical Leadership & Architecture:
• Lead the design and implementation of scalable, high-performance, and secure software solutions for Joyful’s Engage and Listen platforms.
• Define technical roadmaps, architecture patterns, and coding best practices
• Ensure adherence to software development standards and conduct regular code reviews
• Make critical build-versus-buy and technology adoption decisions
• Team Management & Collaboration:
• Mentor and coach a team of engineers, fostering a culture of learning, ownership, and innovation
• Collaborate with cross-functional teams (product, UX, QA) to align technical solutions with business goals
• Drive agile development practices, including sprint planning, retrospectives, and backlog prioritization
• Identify and resolve bottlenecks in development, deployment, and delivery processes
• Vibe Coding Culture:
• Lead by example in practicing Vibe Coding—writing code that is clean, well-structured, and joyful to work with
• Encourage pair programming, open collaboration, and frequent peer reviews
• Maintain high coding standards while keeping the process creative and energizing for the team
• Promote a development culture where engineers feel motivated, supported, and proud of the work they ship
• Hands-On Development:
• Contribute directly to code when needed—particularly for complex modules, integrations, and performance optimization
• Oversee the development of APIs, microservices, and integrations with third-party platforms
• Ensure robust CI/CD pipelines, test automation, and monitoring systems are in place
• Innovation & Continuous Improvement:
• Stay ahead of emerging technologies in AI, cloud, and enterprise communication platforms
• Propose and implement innovative solutions to improve product performance, security, and maintainability
• Drive proof-of-concepts for new features or architectural improvements
• Ensure systems are designed for high availability, scalability, and disaster recovery

What You'll Need

• 6+ years of professional software development experience, with at least 2 years in a technical leadership role
• Proven expertise in Java (Spring Boot), REST APIs, and microservices architecture
• Hands-on experience with cloud platforms (AWS, Azure, or GCP) and container orchestration (Docker, Kubernetes)
• Strong understanding of relational and NoSQL databases
• Experience building scalable, high-availability systems in B2B SaaS or AI-powered products
• Solid knowledge of software design patterns, performance optimization, and security best practices
• Familiarity with frontend technologies (Angular, React, or similar) is a plus
• Excellent communication and stakeholder management skills
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• Passion for AI technologies and building software in a positive, high-energy coding environment

Why Join Joyful?

• Be at the forefront of the AI revolution in stakeholder management
• Lead impactful projects with a culture of Vibe Coding—where high-quality engineering meets great team energy
• Work with a highly skilled and passionate team
• Enjoy significant growth opportunities in a rapidly scaling organization
• A culture that values innovation, ownership, and collaborative problem-solving
• Work from our beautiful office in Goa, combining cutting-edge tech work with a high quality of life

At Joyful, we believe strong technical leadership is key to making every interaction seamless, intelligent, and joyful. If you’re excited about solving complex technical challenges while mentoring teams to deliver exceptional products, we’d love to meet you!

We are looking for HR Recruiter to support our Human Resources department. You will act as the first point of contact for HR-related queries from employees and external partners. (Exp. Freshers, Male or female candidate)

Your main administrative duties include maintaining personnel records, managing HR documents (e.g. employment records and onboarding guides) and updating internal databases.

Ultimately, you should be able to ensure our HR department supports our employees.

Responsibilities:

Recruiting candidates as per the requirement and in provided deadline.

Organize and maintain personnel records.

Update internal databases (e.g. record sick or maternity leave) & keep track of relevant employee information (e.g. leaves of absence, sick days and work schedules).

Prepare HR documents, like employment contracts and new hire guides.

Create regular reports and presentations on HR metrics (e.g. turnover rates).

Answer employees queries about HR-related issues, process day to day expense.

Conduct Employee engagement activity & participate in HR projects.

Develop and carry out an efficient documentation and filing system.

Our Proposition:

• 9AM to 6PM working time, 1st & 3rd sat off.

• Fun loving environment with ample scope for flexibility.

• Encouragement to take initiatives across different domains within the organization.

• Friendly Work Environment

• Career Growth Opportunity

• Events & Festival Celebration

This role requires a strong understanding of the entire Microsoft Power Platform suite, including Power Apps, Power Automate, and Power BI.

The candidate will design, develop, and implement solutions that streamline business processes, automate workflows, and create insightful dashboards.

Key Responsibilities & Skills

• Power Apps: Develop canvas apps and model-driven apps, build custom connectors, and leverage advanced features such as components, data flows, and authentication. ,

• Power Automate: Build robust workflows using triggers, actions, conditional logic, cloud connectors, and implement error handling and exception management.

• Power BI: Data modeling, creating interactive dashboards, advanced calculations with DAX, and drill-down visualizations.

• Integration: Connect Power Platform solutions with Office 365, Dynamics 365, Azure Logic Apps, and external APIs.

• Security: Implement security best practices, data governance, role-based access control, and encryption.

• Version Control: Use Git or similar version control systems for managing projects.

• Database Understanding: Strong foundation in relational databases, writing SQL queries for data extraction and manipulation.

Roles & Responsibilities:

• Prepare and maintain E-commerce reports.
• Performing analysis to assess quality and meaning of data
• Preparing reports for the management stating trends, patterns, and predictions using relevant data
• Streamlining communication channels between Sales, Operations, Accounts and other teams.
• Build relationships with Marketplace Sellers/logistics partners/third party vendor/ payment gateways.
• Assigning numerical value to essential business functions so that business performance can be assessed and compared over periods of time.
• Assist Marketplace Seller to List product and execute orders.
• Process improvement and simplification.
• Maintain TAT as per set guidelines, to ensure smooth and timely operations.
• Creation of monthly & quarterly PnL 

Requirement:

• Overall Experience: Minimum 2 years of experience in data analyst.
• Industry Experience: Fashion / Lifestyle / Retail
• Educational Qualification: Graduation / Post Graduation
• Behavioural Skills: Effective communication skills, prompt & proactive approach and eye for detail.
• Technical Skills: MS Office, Ecommerce metrics and customer focused.
• High-energy, results oriented individual to manage to work in a fast paced environment with quickly changing priorities, strategic approach

Job Location: Bangalore/Mumbai

Sr. Offensive Security Engineer:

Security engineers at Egnyte are involved in every stage of the SDLC pipeline to highlight security vulnerabilities and provide expert advice on reducing them. By promoting security principles, ongoing penetration testing, and developing “paved roads,” we’re able to provide our customers with a secure and reliable product.

We’re looking for a senior engineer who’s well-rounded in terms of application security and has in-depth expertise in offensive security/red teaming focused on product security. 

You will be working closely with other security engineers will enable you to develop your expertise in a wide range of areas of your choosing.

To excel at this role, you need to be passionate about and proficient in hacking. We’re looking for someone who loves breaking into systems and is happy to help secure them by collaborating with software engineers by sharing expertise and providing actionable advice on remediation of identified issues.

WHAT YOU’LL DO:

• Perform high-quality penetration tests of Egnyte applications independently, or as part of a team
• Designing comprehensive plans for the security engagements and thoroughly documenting findings, gaps, and remediation recommendations
• Contributing to team tooling, innovation, and improvements
• Communicating and collaborating with other teams, product owners, engineering managers, and leadership to influence, prioritize, and drive the resolution of discovered security findings

YOUR QUALIFICATIONS:

• 5+ years of experience in a penetration testing or similar offensive security role
• 5+ years of professional experience with security engineering practices, including: web application security, mobile application security, authentication and authorization and other security disciplines
• 3+ years of experience with dynamic and manual code auditing to identify security issues
• 3+ years of experience with interpreted or compiled languages (e.g. Python, Java)
• Experience with threat modeling, design review, or other threat analysis techniques

Bonus points:

• Experience with mobile application penetration testing
• Knowledge of cloud service providers, especially Google Cloud
• Experience in various security domains (e.g. system and network security, authentication and security protocols, cryptography, application security, incident response)
• Experience in developing security tooling and automation
• Experience in CTFs, CVE research, and/or Bug Bounty programs

Tailor and Circus is an online ecommerce brand, looking for full-time a Ruby on Rails Developer to work with the brand on cutting edge technologies combined with an ability to be innovative while creating solutions in a team environment.

Roles and Responsibilities

• Perform all phases of software engineering including requirements analysis, application design, architecture design, code development, deployment and testing.
• Design and implement product features in collaboration with business and internal stakeholders.
• Design reusable components, frameworks, and libraries.
• Work very closely with architecture groups and drive solutions.
• Participate in an Agile/Scrum methodology to deliver high-quality software releases every 2 weeks through Sprints.
• Design and develop innovative solutions to meet the needs of the business.
• Review code and provide feedback related to best practices and improving performance.
• Troubleshoot production support issues post-deployment and come up with solutions as required.

Desired Candidate Profile

• 1-3 yrs of experience with Rails 4 or 5 framework.
• Development and delivery experience with Ruby (1.9, 2.x); Rails (4 or 5).
• Good to have HTML, CSS, AJAX, jQuery and excellent JavaScript knowledge.
• Good ability to understand, discuss, design, develop, test, document, and troubleshoot an interactive AJAX enabled Rails application that uses REST, SOAP, SQL.
• Knowledge on AWS is requirement.
• Experience on Heroku, Azure would be an added advantage.,
• A knack for writing clean, readable Ruby code
• Ability to integrate multiple data sources and databases into one system
• Understanding of fundamental design principles behind a scalable application
• Able to create database schemas that represent and support business processes
• Able to implement automated testing platforms and unit tests
• Proficient understanding of code versioning tools (e.g. Git, Mercurial or SVN)
• Familiarity with development aiding tools (such as Bower, Bundler, Rake, etc)
• Familiarity with continuous integration

Mandatory Requirements:

• Minimum 2-3 years coding experience on Ruby on Rails platform
• Experience in working with Ecommerce products

Knowledge and Skills:

• Writing semantic, modern, and accessible HTML mark-up.
• ReactJS (v17),Type Script, HTML, CSS
• Organizing and writing modular, well-structured CSS.
• Mastery of turning complex mock-ups into performant components/pages.
• Strong familiarity with Vanilla JS and up to date with the latest TypeScript features.
• Experience with writing scalable and performant code for a high-traffic website.
• Experience and/or knowledge of both Object Oriented Programming and Functional Programming principles.
• Willingness and desire to learn new and legacy frameworks.
• CSS pre-processing via SCSS.
• Experience with JS frameworks such as React, Redux, Backbone, or Marionette.
• Experience with Continuous Integration or Continuous Delivery.

• 3+ years’ experience in manual and automated QA for Web, iOS, and Android
• Analyzing user’s stories and/use cases/requirements for validity and feasibility
• collaborate closely with other team members and departments
• Can be able to write all test cases independently
• execute all levels of testing (System, Integration, Regression, and Security)
• Be proactive in identifying issues, deep dive, troubleshoot, communicate to stakeholders and escalation of issues and providing status reports
• Sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential
• Design and develop automation scripts when needed

Description

We are looking for an experienced IT MEAN Stack Developer who has an indepth knowledge and skills encompassing the front end, back end, language, Server, API, Database, DevOps processes.

Roles and Responsibilities

• Developing front end website architecture
• Designing user interactions on web pages
• Developing back end website applications
• Creating servers and databases for functionality
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications
• Working alongside graphic designers for web design features
• Seeing through a project from conception to finished product.
• Designing and developing APIs
• Meeting both technical and consumer needs
• Staying abreast of developments in web applications and programming languages.

Technical Experience/skills & Qualifications required:

• Degree in Computer Science
• 6 to 8 years of experience in Information Technology with atleast 4+ years in MEAN stack development
• Highly experienced with back-end programming languages Ex: Python, Ruby, Java, .NET, JavaScript etc
• Proficient experience using advanced JavaScript libraries and frameworks such as AngularJS, ReactJS, Node JS, KnockoutJS, BackboneJS, etc.
• Development experience for both mobile and desktop.
• Understanding of server-side languages including such-as Jade, EJS, Jinja, etc.
• Experience with cloud message APIs and usage of push notifications
• Experience in development using the DevOps tools like Kubernetes, GitHub, Jenkins
• Experience in developing applications on the cloud platform especially AWS
• Familiarity with database technology such as MySQL, Oracle, and MongoDB
• Understanding and implementation of security and data protection.
• Experience working with JIRA and Gitlab
• Maintain code integrity and organization
• Experience working with graphic designers and converting designs to visual elements.