TCMS/MITRAC Developer & Lead

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.

Key Responsibilities:

• Lead and mentor team of Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India

Sr. ETL Developer 

Job Id: QX033 

Role Overview 

We are seeking a detail-oriented ETL Developer with deep expertise in SQL and stored procedures to design, build, optimize, and maintain data integration pipelines. This role focuses on transforming and loading data from multiple source systems into data warehouses and reporting platforms while ensuring data accuracy, performance, and reliability. 

Key Responsibilities 

• Design, develop, and maintain ETL processes using SQL and database stored procedures 
• Build efficient data transformations, aggregations, and validations for large datasets 
• Optimize SQL queries, indexes, and stored procedures for performance and scalability 
• Collaborate with data analysts, BI developers, and application teams to understand data requirements 
• Implement error handling, logging, and monitoring for ETL workflows 
• Perform data quality checks and troubleshoot data discrepancies 
• Support scheduled batch loads and incremental data refresh processes 
• Document ETL logic, data mappings, and technical designs 
• Assist with production deployments and ongoing maintenance. 

Required Skills & Qualifications 

• Bachelor’s degree in computer science, Information Systems, or a related field (or equivalent experience) 
• 5+ Years of Expert Level Experience and Proficiency in SQL (complex joins, CTEs, window functions, performance tuning) 
• 5+ Years of Extensive experience writing and maintaining stored procedures, functions, and triggers 
• Hands-on experience with ETL concepts (extraction, transformation, loading) 
• Experience working with relational databases (e.g., SQL Server, Oracle, MySQL) 
• Solid understanding of data warehousing concepts (fact tables, dimensions, star schemas) 
• Ability to debug and optimize existing ETL processes 
• Experience handling large datasets and batch processing 
• Strong analytical and problem-solving skills 

Preferred Qualifications 

• Experience with ETL tools, Azure Data Factory, etc. 
• Experience with Azure Cloud  
• Familiarity with BI/reporting tools, Power BI 
• Experience with incremental loads, CDC, and data reconciliation 
• Exposure to cloud data platforms (Azure SQL, AWS RDS, Redshift, Snowflake) 
• Basic scripting experience (PowerShell, Python, or Bash) 
• Knowledge of data governance and security best practices. 

Competencies: 

• Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications. 
• Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. 
• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions. 
• Optimize Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. 

Why Join Us? 

• Be part of a collaborative and agile team driving cutting-edge AI and data engineering solutions. 
• Work on impactful projects that make a difference across industries. 
• Opportunities for professional growth and continuous learning. 
• Competitive salary and benefits package. 

Application Details 

Ready to make an impact? Apply today and become part of the QX Impact team! 

Key Responsibilities:

• Extensive knowledge of government e-tendering platforms (GeM, CPPP, eProcurement) and tender documentation, bid preparation, and proposal drafting.

• Collaborate with sales, finance, legal, and technical teams to gather inputs and prepare technical and commercial proposals, presentations, and pitch decks for government clients.

• Establish and maintain relationships with government bodies, PSUs, consultants, and smart city SPVs to stay informed about upcoming projects.

• Ensure full compliance with tender requirements, including EMD, prequalification, technical specifications, and eligibility criteria.

• Monitor competitors, pricing trends, and past successful bids to improve proposal effectiveness.

• Track tender progress, participate in pre-bid meetings, address clarifications, and follow through award and onboarding stages.

• Maintain detailed records of tender activities and generate reports on win/loss ratios, market trends, and competitor insights.

• Strong communication, coordination, negotiation, and decision-making skills with excellent attention to detail.

• Proficient in MS Office and adept at managing multiple deadline-driven projects.

• Experience working exclusively with companies handling government tenders.      

Visit to shops stores market and sales product

product are perfume brands

• Getting the sale” using various customer sales methodsForecasting sales, developing “out of the box” sales strategies/models and evaluating their effectivenessEvaluating customers skills, needs and building productive long lasting relationships

Telesales Representative Responsibilities:

• Initiating sales with potential customers over the phone.
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers' needs to generate repeat sales.
• Gathering and documenting customer information, payment methods, purchases, and reactions to products.
• Keeping up to date on all products and informing customers of new products.
• Answering customers' questions on the products.
• Meeting sales quotas.

About Us:

Are you ready to join one of the leading business schools in Africa? Regenesys Business School, established in 1998, offers internationally recognized undergraduate and post-graduate programs in various disciplines such as Business Management, Public Management, Finance, Law, and Technology. With both offline and online courses available for students and working professionals, we provide unparalleled opportunities for growth and development. 

Located in the heart of Africa, Sandton Johannesburg, South Africa, we have expanded our reach to India, Nigeria, Kenya, and the United States of America over the past 25 years. Our alumni network spans 190 countries and comprises over 200,000 individuals who are making a difference in their respective fields. 

Profile Summary:

We are currently in search of a qualified Business Development Executive who possesses exceptional communication and sales skills. The ideal candidate should be able to effectively establish and maintain customer relationships, and successfully negotiate deals. This position requires an individual with a proven track record in business development, who can confidently represent the company and its products/services. If you possess these skills and are interested in this opportunity, please apply.

Responsibilities include: 

• Building and maintaining long-lasting relationships with clients through exceptional sales service. 
• Actively sourcing new sales opportunities through cold-calling and emailing. 
• Developing in-depth knowledge of our product features and benefits. 
• Utilizing virtual meetings to build relationships with new customers. 
• Advising customers on suitable product selection based on their needs and specifications. 
• Creating a robust sales pipeline. 
• Following up on sales inquiries made by potential clients through website chats, emails, and outbound calls. 
• Setting up virtual meetings between potential clients and your TL. 

The position is based in Vashi, Navi Mumbai and requires working 6 days a week. Fluency in English is mandatory. 

Visit https://www.regenesys.net/

Please find the JD Below:

Job title- ATL/Technical Lead

Experience

1. Must have experience
   1. Extensive product development experience
   2. 5-10 years experience in back end Java Development
   3. Possess advanced knowledge of object-oriented design and development (OOA/OOD). 
   4. Team task assignment, mentoring and helping resolve issues 
   5. Self-starter, ability to work with minimal supervision.
   6. Skilled at working collaboratively in a team-oriented environment. 
   7. Excellent problem-solving skills. Curious and adept at researching project-related issues and challenges.
   8. Excellent debugging skills

1. Good to have
   1. Experience in SOA and microservice deployment model.
   2. GWT development experience
   3. Experience of working in an Agile development model
   4. Mixed experience in different type of organizations - product start up and large enterprises

Other Skills

1. Strong Analytical skills
2. Acumen for understanding customer's business goals
3. Process oriented- Following current processes and partner in process improvement.
4. Data oriented- Using data and knowledge base for solving current problem at hand and creating software knowledge base for future use.
5. Ability to juggle multiple development and design tasks simultaneously.

#skills -1.) Strong knowledge of .NET web framework - .Net 3.5, 4.0.
2.) Proficient in C# with a good knowledge of their ecosystems.
Strong understanding of object-oriented programming.
3.) Skill for writing reusable libraries.
#Salary : (as per performance in Interview)
5 days working

Looking for candidates with 0-30 Days Notice period.

Looking for a Frontend/JavaScript Developer with experience in building high-performing, scalable, enterprise-grade applications. Frontend developer roles and responsibilities include developing single-page apps using ReactJS and modern JavaScript practices and patterns.

Responsibilities:

• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

Requirements:

• 3-10 years experience in Frontend technologies
• Hands-on and ready to continue as an individual contributor/Lead the team also.
• Strong in core JavaScriptwith ES6 ES5 ES7
• Expertise in ReactJS, Redux with minimum 1-2 years of experience
• Unit testing (Jest/Enzyme) is necessary
• Expertise in HTML5 CSS3
• Proficient in Grunt, Gulp, and Webpack, bower, yarn, the module loader
• Hands-on experience with multiple libraries/frameworks - jQuery, Jasmine, Mocha, etc.
• Expert level understanding of HTTP protocols (1.0 1.1 and 2.0) and Websockets and JS WebSocket
• Experience with working on SaaS/PaaS based applications