T24

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

• Cloud Technologies – AWS, Azure etc.
• Databases – SQL, Oracle, MySQL etc.
• Operating Systems – Linux, Windows etc
• Networking – Basic networking concepts and troubleshooting
•  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

KEY RESPONSIBILITES:

• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Create API / webservices
• Develop documentation throughout the software development life cycle (SDLC)
  
  

Candidates with the below skillsets are preferred:

• Proven experience as a .NET Developer
• Familiarity with the http://asp.net/">NETframework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Attention to detail

Education Details: BSc/BA in Computer Science, Engineering or a related field

Required - Sales Head - Solar PV Industry

Location: SURAT, Gujarat, India

Industry- solar PV Module

4-6 years of experience, must be experienced in the solar PV Module industry only."

Job Description:

We are currently seeking a highly motivated and experienced Sales Head to lead our sales team in the solar PV industry. As the Sales Head, you will be responsible for overseeing all aspects of our sales operations, driving revenue growth, and expanding market presence. This role requires a strategic thinker with a proven track record of success in sales leadership and a deep understanding of the solar energy sector.

Key Responsibilities:

1. Develop and implement comprehensive sales strategies to achieve company objectives and revenue targets in the solar PV industry.
2. Lead, mentor, and motivate a team of sales professionals, providing guidance, support, and training to maximize their potential and performance.
3. Establish sales objectives, quotas, and KPIs in alignment with organizational goals, and monitor team progress towards meeting and exceeding targets.
4. Identify new business opportunities and market segments for expansion, leveraging industry trends, customer insights, and competitive intelligence.
5. Build and maintain strong relationships with key clients, partners, and stakeholders, representing the company as a trusted advisor and solution provider.
6. Collaborate cross-functionally with marketing, product development, and operations teams to drive product innovation, enhance customer value propositions, and optimize sales processes.
7. Stay abreast of industry developments, regulatory changes, and emerging technologies, providing strategic insights and recommendations to senior management.
8. Prepare and present regular sales reports, forecasts, and performance analyses to executive leadership, highlighting achievements, challenges, and opportunities for improvement.
9. Lead by example through active participation in sales activities, customer meetings, and industry events, fostering a culture of excellence, integrity, and continuous improvement within the sales organization.

Qualifications:

1. Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.
2. 4-5 years of progressive experience in sales leadership roles, preferably in the solar PV industry or renewable energy sector.
3. Demonstrated success in developing and executing strategic sales plans, driving revenue growth, and achieving business objectives.
4. Strong leadership and team management skills, with the ability to inspire, motivate, and empower individuals to excel in a fast-paced and competitive environment.
5. Excellent communication, negotiation, and interpersonal skills, with a customer-centric approach and a focus on building long-term relationships.
6. Proven analytical abilities, with the capacity to analyze market data, identify trends, and develop actionable insights to inform decision-making.
7. Proficiency in CRM software, sales analytics tools, and Microsoft Office suite for sales tracking, reporting, and forecasting purposes.
8. Willingness to travel as needed to meet with clients, attend industry conferences, and visit regional offices.

We are seeking a highly skilled and experienced Senior Flutter Consultant to join our team. As a Senior Flutter Consultant, you will play a critical role in developing innovative and user-friendly mobile applications for our clients. You will collaborate with cross-functional teams, including designers, developers, and project managers, to deliver high-quality solutions that meet our clients' business objectives.

Responsibilities:

1. Develop and maintain Flutter applications for iOS and Android platforms.
2. Collaborate with designers and developers to translate wireframes and UI designs into fully functional mobile applications.
3. Provide technical expertise and guidance to the development team regarding best practices for Flutter application development.
4. Write clean, efficient, and maintainable code that adheres to industry standards and project requirements.
5. Conduct code reviews and provide constructive feedback to ensure code quality and performance optimization.
6. Troubleshoot and debug issues, identify bottlenecks, and propose effective solutions to technical challenges.
7. Stay updated with the latest trends and advancements in the Flutter framework and mobile app development.
8. Mentor and coach junior developers, sharing knowledge and promoting a culture of continuous learning and improvement.
9. Collaborate with project managers and clients to understand their requirements, provide technical insights, and deliver solutions within the agreed timelines.
10. Participate in Agile/Scrum development processes, including sprint planning, backlog grooming, and daily stand-ups.

Requirements:

1. Bachelor's degree in Computer Science, Engineering, or a related field.
2. Minimum 3 years of professional experience in mobile application development, with at least 2 years of hands-on experience with Flutter.
3. Strong proficiency in Dart programming language and Flutter framework.
4. Extensive experience in building and deploying mobile applications on both iOS and Android platforms.
5. Solid understanding of software development principles, including object-oriented programming, design patterns, and architectural best practices.
6. Experience with RESTful APIs, third-party integrations, and asynchronous programming.
7. Knowledge of version control systems (e.g., Git) and experience with collaborative development workflows (e.g., GitFlow).
8. Familiarity with mobile app testing frameworks and tools, such as Flutter testing framework, XCTest, and Espresso.
9. Excellent problem-solving and debugging skills, with the ability to analyze complex issues and propose effective solutions.
10. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and clients.
11. Experience working in an Agile/Scrum development environment.
12. Proven ability to meet deadlines and deliver high-quality work in a fast-paced, dynamic environment.

Preferred Qualifications:

1. Experience with hybrid app development frameworks (e.g., React Native) is a plus.
2. Knowledge of backend technologies, such as Node.js or Firebase, for building APIs and integrating with databases.
3. Contributions to open-source projects or personal Flutter app projects.
4. Certifications related to mobile app development or Flutter.

Join our team and contribute to the development of cutting-edge mobile applications using Flutter. As a Senior Flutter Consultant, you will have the opportunity to work on diverse projects, leverage your expertise, and make a significant impact on our clients' businesses.

What will you do?

• Act as senior level escalation point for technical remediation of incidents and service requests.
• Work as L2 resource in AWS Cloud infrastructure and system administration team providing technical support and resolving issues
• Troubleshoot technical issues faced which could be related to external interfaces, networking, application and Ubuntu configuration, IIS Configuration, Linux Servers etc.
• Resolving urgent and immediate requests by support team in a vibrant and demanding environment.
• Test upgrades and patches from development team prior to client rollout
• Document the Interface testing and other details, update and complete all handovers.
• Coordinate directly with on-site IT, vendors, off-site helpdesks over email or phone calls to complete technical assignments.
• Do audit of new implemented properties for initial few weeks and identify the repeated issues reported by property.

Technical Competencies you’ll possess:

• Strong Linux and Windows Administration skills
• In depth knowledge of the windows servers & Linux servers.
• Good understanding of AWS Cloud Infrastructure, Networking, Firewall, Infrastructure, SQL and IIS Configuration, Ubuntu Configurations and MySQL.
• Working knowledge of interfaces and integrations of systems.
• Enhanced troubleshooting skills.
• Possess a good understanding of Internet based technologies including DNS, Security, IP Routing,- SSH, FTP, HTTP/HTTPS, Email Routing, etc.

• He has to perform architectural analysis, and he should know how to design enterprise-level systems.
• He should know how to design and simulate tools for the perfect delivery of systems.
• He should know how to design, develop, and maintain systems, processes, procedures to deliver a high-quality service design.
• He has to work with other members of a team and other departments to establish healthy communication and information flow.
• He should know how to deliver a high-performing solution architecture that can support the development efforts of a business.
• He has to plan, design, and configure the most typical business solutions as needed.
• He has to prepare technical documents and other presentations for multiple solutions areas.
• He has to be sure that the best practices for configuration management are carried our as it was needed.
• He has to work on customer specifications, analyze them, and conduct the best product recommendations associated with the platform

Requirements

• AWS Solution Architect 9-10 Years
• Responsible for managing applications on public cloud (AWS) infrastructure.
• Responsible for larger migrations of applications from VM to cloud/cloud-native.
• Responsible for setting up monitoring for cloud/cloud-native-based infrastructure and applications.
• MUST: AWS Solution Architect Professional certification.