Job Summary
The Surveillance Support Executive is responsible for monitoring live CCTV feeds, identifying unusual activities, preparing incident reports, and supporting the smooth functioning of 24×7 surveillance operations. The role requires strong attention to detail, quick decision-making, and effective communication while working in a fast-paced monitoring environment.
Key Responsibilities
1. Monitoring & Incident Management
- Monitor live CCTV feeds and surveillance systems in real time.
- Immediately identify and report any suspicious, unsafe, or unusual activities.
- Escalate critical incidents to Team Leads/Managers as per SOP.
- Maintain accurate logs of events and activities throughout the shift.
2. Reporting & Documentation
- Prepare detailed incident reports with timelines, screenshots, and observations.
- Maintain shift-wise documentation, handover notes, and daily activity logs.
- Ensure timely data entry and update of surveillance records.
3. Operational Support
- Support Team Leads in coordinating shift operations.
- Conduct routine system health checks (camera status, connectivity, alerts).
- Report any technical issues related to cameras, NVRs, or monitoring systems.
4. Compliance & SOP Adherence
- Follow all standard operating procedures (SOPs) for monitoring and reporting.
- Adhere to client-specific protocols and confidentiality guidelines.
- Ensure compliance with data security standards.
5. Coordination & Communication
- Communicate proactively with internal teams, technical support, and clients when required.
- Provide clear and timely handovers at shift changes.
- Maintain professional communication at all times.
Required Skills & Qualifications
- Minimum HSC/Graduate in any discipline.
- 0–2 years of experience in CCTV monitoring / BPO / security operations (freshers welcome).
- Strong observation skills with the ability to multitask.
- Basic computer proficiency (MS Office, email etiquette).
- Good verbal & written communication skills.
- Ability to work in 24×7 rotational shifts, including nights.
- Calm and composed under pressure with a high level of integrity.
Preferred Skills
- Experience in remote monitoring / security control room operations.
- Knowledge of CCTV systems, NVR/DVR, and surveillance tools.
- Ability to prepare incident logs and documentation accurately.
Benefits
- 5 days working with rotational weekly offs
- Night shift allowance (if applicable)
- Growth opportunities in surveillance & security operations
- Professional work environment
Shubham Vishwakarma
Full Stack Developer - Averlon
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About Company
Mihup is a voice AI company building in-car voice assistance and sound technology for the automotive industry. We power intelligent voice experiences for leading OEMs.
Its solutions integrate automation, real-time assistance, and analytics at scale to enhance accuracy, efficiency, and agility in enterprise operations. Mihup.ai also serves organizations across BFSI, IoT, and other sectors, delivering robust conversation intelligence that supports performance and innovation. With over 1 billion interactions powered, Mihup.ai helps businesses turn voice data into measurable business outcomes and competitive advantage. The company offers a dynamic environment for professionals interested in advanced AI applications in automotive and other industries.
Role Description
The Product Manager – Automotive is a full-time, on-site role based in the Greater Bengaluru Area. This role is responsible for defining product vision and roadmap for automotive Voice AI solutions, gathering and prioritizing customer and market requirements, and aligning features with business objectives. Day-to-day responsibilities include collaborating with automotive clients and internal teams, translating user needs into product specifications, coordinating with engineering and design for feature development, and managing product launches. The Product Manager will monitor product performance, customer satisfaction, and usage metrics, while continuously identifying opportunities for improvement and innovation in automotive use cases. The role also involves working closely with customer success and sales teams to support demos, training, and feedback loops that inform ongoing product enhancements.
Qualifications
- Candidates hving domain knowledge in Automotive and the Automotive Industry, with experience in connected vehicles, infotainment, or in-car digital experiences is a plus
- Experience in product management, including roadmap planning, requirements gathering, and cross-functional collaboration with engineering, design, and data teams.
- Strong analytical and problem-solving skills, with the ability to interpret product data, user feedback, and market trends to drive decisions.
- Excellent communication and stakeholder management skills, with the ability to work effectively with technical and non-technical partners.
- Background in Voice AI, SaaS, or enterprise software is highly beneficial; prior work with automotive OEMs, Tier-1 suppliers, or mobility platforms is a plus.
- Bachelor’s degree in engineering, business, or a related field; advanced degrees or product management certifications are advantageous.
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We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team.
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Experience - 3+.
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Basic working knowledge of Unix/Linux.
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• Strong knowledge of SQL and ETL Testing
• Extensive experience in ETL/ Data warehouse backend testing and BI Intelligence reports testing
• Hands-on back-end testing skills and strong RDBMS and testing methodologies.
• Expertise in test management tools and defect tracking tools i.e HP Quality Center, Jira
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•Excellent Knowledge of Database Systems Vertica /Oracle/ Teradata
• Knowledge in security testing will be an added advantage.
• Experience in Business Intelligence testing in various reports Using Tableau
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C++2 Hands-on experience in Desktop application development using C++ with QT framework:
3 Knowledge of C++ with QT User Interface, Data Structures, Algorithms:
4 Able to do debugging desktop applications using QT:
5 Thorough knowledge of the standard library, STL containers, Data Structures and algorithms:
6 Knowledge of the latest C++11,C++14,C++17 standard:
7 Familiarity with various tools such as GIT, Jenkins, JIRA:
8 Working in cross platform Windows, Mac and Linux:
9 Experience of API and 3rd party library integration in C++:
10 Experience working with version control systems (Git) and build servers, Application’s build process and build automation:
11 Knowledge of best practise solutions for monitoring live systems:
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Job Title |
Business Development Manager (OEM Sales) |
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Minimum Education: |
BE Electronics / Electrical / Mechanical + MBA preferred |
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Minimum Experience: |
Years in Automobile Industries. Handled accounts of Car Manufacturers like M&M, Tata Motors, Volkswagen, Ford, Fiat, etc. Good Market knowledge |
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Minimum Skills |
Negotiations, Preparing Quotations, developing long term business relations with customers. Meeting Sales targets with a focused approach. Must have technical understanding of the products. Operating Computers, Telecommunication, and Excellent communication & presentations skills. |
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Principal Duties and Responsibilities |
Regular Client Visits/New products introduce / Product Knowledge/Develop business/Handling client account end to end. Regular Supply/Delivery planning. Arrange business meetings with prospective clients Recruiting, training, and guiding business development staff. Quotations/Orders. Follow ISO stds and maintain records |
iOS App Development
Objective C
Swift
Machine Learning (ML)
Python
HTML/CSS
Adobe Illustrator
C#
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Full Stack Developer - Averlon