Support Co ordinator (Help Desk)

Responsibilities: 

This role involves a Salesforce Lightning Developer joining the global team to take responsibility for enhancing and implementing the Salesforce system across the retail and investment management business in banking clients. 

 Key Responsibilities: 

- Implement regional and global requirements from the business, using best practices to increase adoption. 

- Integrate Salesforce with various third-party platforms and internal platforms to deliver a unified client ecosystem for the firm. 

- Work closely with different teams, taking a hands-on role in the design and development of new features. 

- Ensure that enhancements and solutions are in line with the firm's vision. 

Required Skills and Qualifications: 

- Strong hands-on experience with Salesforce, preferably in Salesforce Lightning in the financial industry. 

- Proficient in APEX, HTML, JavaScript, and CSS. 

- Experience deploying rapid prototyping to quickly envision challenges and credibly propose solutions to complex issues. 

- Basic knowledge of integrating Salesforce with third-party vendors, API integration, and RESTful services. 

- Strong skills in programming, reports, dashboards, and workflows. 

- Good knowledge of databases, including SQL and SOQL. 

- Familiarity with DevOps best practices, including version control, CICD tools, and Salesforce DX. 

- Understanding of the full development lifecycle, including Agile methodologies. 

- Proficient in writing Apex test classes and scripts. 

- Strong written and verbal communication skills. 

Job description

About Watch Your Health:

Watch Your Health is a leading digital health platform focused on preventive care, health engagement, and telehealth services. We empower individuals through personalized wellness plans, smart health tracking, and remote consultations.

Job Summary:

We are seeking a qualified and enthusiastic Dietician to join our Tele counselling team. You will provide remote nutrition guidance and lifestyle counselling to clients via calls, video sessions, and chat, helping them achieve their health goals through personalized diet plans, education, and motivation.

Key Responsibilities:

Conduct telephonic or video consultations with clients to assess dietary needs, medical history, and lifestyle factors.

Create and deliver personalized diet plans based on individual health goals (weight loss, diabetes, cholesterol, etc.).

Track progress, address queries, and follow up regularly to ensure adherence and motivation.

Educate clients on healthy eating habits, label reading, and long-term nutrition strategies.

Use Watch Your Health’s platform to document cases, track data, and engage users.

Collaborate with health coaches, doctors, and tech support for integrated care.

Participate in webinars, content creation, and digital campaigns as needed.

Requirements:

Bachelor’s or Master’s degree in Dietetics, Nutrition, Food Science, or a related field.

Registered Dietician (RD) or equivalent certification preferred.

Strong verbal communication skills in English and regional languages (e.g., Hindi, Marathi, etc.).

Basic understanding of chronic lifestyle diseases (e.g., diabetes, hypertension, obesity).

Comfortable using mobile apps, chat platforms, and tele health tools.

Friendly, empathetic, and goal-oriented approach to patient care.

Desirable Skills:

Prior experience in tele counselling or online diet consultation.

Familiarity with health monitoring devices and digital health tools.

Ability to explain complex health topics in simple, motivating language.

Time management and ability to handle multiple clients.

Hi All,

We are looking for a Senior Full Stack Java Developer for Chennai and Coimbatore location.

Responsible for building full stack Spring applications using Angular / Bootstrap / JavaScript / Java / SpringBoot / JPA / SpringJDBC/ Hibernate / MySQL / SQL Server.

The primary responsibilities will be to understand the requirements, design and development of applications using industry standard best practices.

Skills & Qualification:

 An engineering degree in computer science or electronics or others

 Strong Design and Analytical Skills with good understanding of Design Patterns

 Must have 4+ years of Java/Spring/JPA

 Must have 3+ years of experience with Web API

 Must have 3+ years of experience with Angular 12, Bootstrap , JQuery , JavaScript

 Strong working Experience in application development using client-side technologies like Bootstrap/HTML/Java Script/CSS/AJAX/JQuery  Strong understanding of Microservices architectures

 Must have 4+ years of experience working with Spring, Springboot, REST API, JPA and Hibernate

 Must have 4+ years of experience working with SQL Server, MySQL and other Databases

 At least 3+ years of working with Tomcat / Jboss or other application server

 Experience working with SOAP Web Service with WS-Security

 Strong knowledge of HTTP/HTTPS, XML, XML Schemas, XSLT, JSON, RESTful Web Services

 Strong Knowledge of WS-Security, OAuth, JWT is required

 Agile development experience is preferred

 Good Communication and presentation skill

• Plan & execute user acquisition campaigns through affiliate marketing channels-mailer, partnerships
• Plan and manage retargeting campaigns through SMS/WhatsApp
• Managing budgets and campaigns to drive strong return on investment and efficient CAC
• Negotiate deals and manage relationships with our partners to deliver the targets
• Work efficiently with our Creative and Content teams to build content strategies
• Align with Product team and sales team for funnel improvement and tech related issues.  
• Manage campaign reports with good presentation skill
• Potential user research, identification and testing new ideas/channels.

• 4-15 year experience in Application Support
• Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
• Good to have knowledge in Agile, JIRA, Splunk, Service Now
• Good understanding and hands-on experience in Incident, Problem and Change Management
• Provide technical leadership to the team & contribute in the skill development within team
  Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities
• Good communications skills are necessary, must be team player and inquisitive.
• Strong customer service and support focus with a desire to deliver a high-quality service
• Ability to multi-task, work under pressure and to tight deadlines
• Flexible in working outside of office business hours at short notice (as required)
• Should be able to examine the system and identify the areas for Service Improvements & Value adds.

• Develop embedded Linux Applications
• Work with a worldwide team to integrate the product to meet the requirement

Required Qualifications:

• Degree in Computer Science from a top-tier institution
• Relevant full-time work experience of 4+years
• Strong foundation in computer science, Object-Oriented software, unit testing & test automation with scripts
• Ability to self-teach.

Mandatory Technical Skills:

• Expert level programming in C/C++
• Linux systems programming, data structures & algorithms
• Networked applications

Desirable Technical Skills:

• Linux Board Bring up, device drivers would be an advantage