Support Co ordinator (Help Desk)
IT services company in Indranagar
2.5 - 4 yrs
₹3.5L - ₹4L / yr
Bengaluru (Bangalore)
Skills
IT Helpdesk
IT operations
IT Support
Tech Support
help desk
documentation
ticketing tools
Good communication Skills, Technical knowledge with BE/MCA education background, Adapt in handling ticketing tools like GCSN,CSN and others, soft skills to manage customers, good in generating reports and documentation. More operational role than technical role.
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cutting-edge manufacturer of agricultural, commercial, and g
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via Hireskills by Manisha patnaik
Ahmedabad, Visakhapatnam, Odisha, telangana
3 - 5 yrs
₹3.6L - ₹7L / yr
Sales
Communication Skills
Effective communication
Role Objective -
The Sales Manager – Trailer Division will be responsible for driving sales growth of trailer products by developing new customers, managing key accounts, expanding market presence, and achieving assigned revenue targets. The role involves close coordination with internal teams to ensure timely execution and high customer satisfaction.
Key Responsibilities -
- Generate new business for trailers including Flatbed, Side Wall, High Bed, Low Bed, Container and customized trailers
- Identify and develop relationships with fleet owners, transporters, logistics companies, OEMs and institutional customers
- Achieve monthly, quarterly and annual sales targets as per business plan Prepare and present technical and commercial proposals based on customer requirements
- Lead price negotiations, finalize orders and ensure adherence to company pricing and approval policies
- Conduct market research and competitor analysis to identify growth opportunities
- Coordinate with Design, Production, Purchase, Dispatch and Accounts teams for smooth order execution and timely delivery
- Handle customer queries, complaints and after-sales coordination to ensure customer satisfaction
- Maintain accurate sales pipeline, customer database and MIS reports
- Support credit control and follow-up for timely collection of payments
Key Skills & Competencies -
- Strong knowledge of trailer / commercial vehicle sales
- Excellent communication, negotiation and relationship management skills
- Ability to understand technical specifications and customer requirements
- Strong planning, forecasting and reporting skills
Qualifications -
- Graduate / MBA in Marketing or Sales (preferred)
- Technical qualification will be an added advantage
Experience -
- 3 to 5 years of relevant experience in Trailer, Truck Body or Commercial sales
- Proven experience in B2B and institutional sales
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Annpurna Nagar, Indore Madhya Pradesh
3 - 7 yrs
₹3L - ₹7L / yr
Ethereum
Smart Contracts
Blockchain
DAPP (Decentralized Applications)
Web3js
Job Description:
As a Blockchain Developer, you will be responsible for harnessing your deep expertise in blockchain technologies to deliver innovative and secure solutions. You will work closely with our development team to implement blockchain-based systems that address our clients' needs. Your responsibilities will include, but are not limited to:Responsibilities:
- Blockchain Development: Design, develop, and maintain blockchain applications, smart contracts, and decentralized solutions using various blockchain platforms, such as Ethereum, Hyperledger, or others.
- Architecture and Design: Collaborate with the team to define blockchain architecture and system requirements, ensuring scalability, security, and optimal performance.
- Smart Contracts: Create, test, and deploy smart contracts using Solidity or other relevant programming languages. Ensure the correctness and efficiency of smart contract code.
- Integration: Integrate blockchain solutions with existing systems and databases, and ensure seamless data flow between blockchain and off-chain components.
- Security: Implement security best practices, conduct code reviews, and perform security audits to identify and mitigate vulnerabilities in blockchain applications.
- Performance Optimization: Optimize blockchain solutions for performance, scalability, and cost-efficiency, including transaction speed and gas fees reduction.
- Documentation: Maintain detailed documentation of blockchain applications, smart contracts, and development processes to facilitate future development and auditing.
- Research and Innovation: Stay up-to-date with the latest blockchain technologies, industry trends, and best practices. Propose innovative solutions to improve existing processes.
- Collaboration: Collaborate with cross-functional teams, including front-end and back-end developers, designers, and product managers, to deliver integrated blockchain solutions.
- Testing and Quality Assurance: Conduct rigorous testing, debugging, and quality assurance to ensure the reliability and security of blockchain applications.
- Troubleshooting: Investigate and resolve technical issues, system failures, and performance bottlenecks related to blockchain solutions.
- Compliance: Ensure compliance with relevant regulations and industry standards, such as GDPR and AML/KYC requirements, when applicable.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of 3 years of professional experience in blockchain development.
- Proficiency in blockchain technologies, including Ethereum, Hyperledger, and other relevant platforms.
- Strong programming skills in languages like Solidity, Golang, or Rust.
- Experience with blockchain development tools, frameworks, and libraries.
- Knowledge of cryptography and cybersecurity principles.
- Familiarity with decentralized applications (DApps) and web3.js.
- Excellent problem-solving and analytical skills.
- Effective communication and teamwork abilities.
- Ability to adapt to a rapidly evolving technology landscape.
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Delhi, Gurugram, Noida
4 - 6 yrs
₹10L - ₹15L / yr
Recruitment/Talent Acquisition
HR management
Human Resources (HR)
HRBP
Our client is an Indian brand that competes with global giants in the space of smartphone accessories such as smart watches, wireless earbuds, bluetooth earphone, headphones, speakers and accessories for young Indian consumers.
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a HRBP+ TA Manager, you will be responsible for managing various HR activities for a few lines of business including talent acquisition and growth.
What you will do:
- Recruiting candidates by understanding the requirements across business units, sourcing, screening, shortlisting, interviewing candidates, and closing the requirements on time
- Handling various activities involved in the entire talent acquisition cycle and ensuring that the recruitment needs of the company are handled smoothly and in a timely manner
- Being responsible for particular business/operational function employees and thus managing and contributing towards various HR activities, including but not limited to, recruiting, onboarding, talent management, employee engagement, performance management system, retention of employees, etc
- Understanding and handling various employee grievances in a timely manner
- Working closely with management and employees to improve work relationships, building morale and increasing productivity and retention
- Partnering with business managers/ leaders and thus contributing towards talent acquisition & HR policies, strategies, talent development, and various internal processes
- Being a part and contributing towards managing the entire talent management cycle, from onboarding till the employee exit
- Ensuring compliance with HR & recruitment-related rules, laws & regulations
- Updating and maintaining relevant and accurate confidential data and reporting the same to the business in regular intervals
- Coordinating with various internal stakeholders including various internal departments, as well as external stakeholders such as recruitment and training partners, etc
Desired Candidate Profile
What you need to have:- Graduation is a must. A Master's in HR is preferred
- Relevant work experience of 4-6 years in HR & TA. Prior experience in handling employees in a warehouse is desirable
- Excellent communication, analytical, negotiation, listening, and interpersonal skills
- Proficiency in MS Office Suite & HR Matrice
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Remote only
1 - 3 yrs
₹6L - ₹10L / yr
Python
Django
React.js
Redux/FluxCelery
+3 more
**Technology Vision**
The B2B manufacturing industry has a lack of digitisation globally. NowPurchase is building layers of technology to help improve the productivity and profits of the manufacturer. For this we are building the OS (Operating System) that will seamlessly connect factory equipment such as furnaces and spectrometers to our software systems that provide real time optimisations.
The end-game is to use this interconnected system to do great production planning and autonomous procurement of their raw materials. The Heart of NowPurchase will be a marketplace consisting of these smart factories and raw material suppliers.
Here a video that explains our product journey:
[https://www.loom.com/share/ccd0ed9e7bc349d7bba851d762253c21](https://www.loom.com/share/ccd0ed9e7bc349d7bba851d762253c21)
**Role Description**
NowPurchase is looking to add an immensely talented Backend Developer that will help us invent, design, refine and deliver products that will meet the above vision.
- Expect to build a lot of services and APIs in the cloud and stand-alone IoT devices to serve both the browser as well as native IoT enabled terminals that will be placed at the manufacturers' premises.
- Expect designing algorithms that model the metallurgy of the manufacturing processes as well as using tools such as linear programming, machine learning etc.
**What are the expectations from this role?**
- Deliver high quality modular code deployed to serve web, mobile and native IoT enabled terminals that leverage REST-based services and real time sockets. This would include algorithms for real time optimizations that are critical for the manufacturing process.
- You are empowered to work directly with leadership and the product team to make decisions about your code and future of the product.
- Have a strong emphasis on shipping features quickly without sacrificing code quality. Be ready to build a lot of MVPs that will go through iteration or be completely scrapped depending on the outcome at the customer end.
- Own your Agile projects and responsible for software design to implementation and deployment. Maintain sprints, delivery timelines and contribute to better managing the engineering team.
- Collaborate on the end to end design and implementation of the platform, including data modeling, systems architecture, data security, access controls, architecture, user experience, deployment, automation, and monitoring.
- Maintain a high level of data integrity, quality and security checks.
- Develop data pipelines and RESTful services that are distributed, robust and highly performant.
- Build a culture of simplicity and pragmatism, which is reflected in your elegant code that other developers emulate and you ensure through thorough code reviews and processes.
**Qualifications and Experience**
- 1+ years of demonstrated software engineering experience in an agile environment designing, architecting and implementing robust scalable systems preferably for modern SaaS application
- Experience with modern server-side programming languages such as Python, Scala, Go. Experience with web frameworks such as Django Rest Framework, Flask.
- Experience with architecting asynchronous services with design patters leveraging PostgreSQL, MongoDB, Redis, Celery for storage and multi-tenant servers over AWS Elastic BeanStalk.
**Compensation & Benefits**
- **Cash Compensation:** As per industry standards & pedigree of candidate
- **ESOPs:** 10% of NowPurchase is dedicated to current & future team members. Your package would entail some ESOPs so that you own a part of the company and grow along with it.
- **Medical Insurance:** Benefits of group insurance of 3 lakhs for family including parents, spouse, children
- **Generous leave structure and WFHs** including Marriage, Maternity & Paternity leaves
- **Complete Relocation Expenses:** We are building a unicorn out of the city of Joy (Kolkata). We will pay for everything you spend to relocate here.
**Possible Growth path**
Backend Developer > Senior Backend End Engineer > Engineering Manager > VP of Engineering
## **Tech Stack**
- React/Redux
- Python/Django/Celery
- Git, AWS, ELB (Elastic Beanstalk), Netlify
- PostgreSQL/Redis/S3
**Hiring Process**
1. Screening of applicants & initial telephonic call with Manager -HR
2. F2F/Video Interview with Engineering Manager and Cofounder CTO
3. Take home written assessment
4. F2F/Video Interview with Cofounder CEO
5. Email communication on final feedback
The end to end process shall take less than 10 days. We pride ourselves on being transparent & moving fast.
*Candidates who accept an offer may join within 1 hour, 1 week or up to 45days of signing - though, we have a preference for as short a gap period between signing and joining since we're at the most exciting part of our journey - laying the foundation for the NowPurchase platform!*
The B2B manufacturing industry has a lack of digitisation globally. NowPurchase is building layers of technology to help improve the productivity and profits of the manufacturer. For this we are building the OS (Operating System) that will seamlessly connect factory equipment such as furnaces and spectrometers to our software systems that provide real time optimisations.
The end-game is to use this interconnected system to do great production planning and autonomous procurement of their raw materials. The Heart of NowPurchase will be a marketplace consisting of these smart factories and raw material suppliers.
Here a video that explains our product journey:
[https://www.loom.com/share/ccd0ed9e7bc349d7bba851d762253c21](https://www.loom.com/share/ccd0ed9e7bc349d7bba851d762253c21)
**Role Description**
NowPurchase is looking to add an immensely talented Backend Developer that will help us invent, design, refine and deliver products that will meet the above vision.
- Expect to build a lot of services and APIs in the cloud and stand-alone IoT devices to serve both the browser as well as native IoT enabled terminals that will be placed at the manufacturers' premises.
- Expect designing algorithms that model the metallurgy of the manufacturing processes as well as using tools such as linear programming, machine learning etc.
**What are the expectations from this role?**
- Deliver high quality modular code deployed to serve web, mobile and native IoT enabled terminals that leverage REST-based services and real time sockets. This would include algorithms for real time optimizations that are critical for the manufacturing process.
- You are empowered to work directly with leadership and the product team to make decisions about your code and future of the product.
- Have a strong emphasis on shipping features quickly without sacrificing code quality. Be ready to build a lot of MVPs that will go through iteration or be completely scrapped depending on the outcome at the customer end.
- Own your Agile projects and responsible for software design to implementation and deployment. Maintain sprints, delivery timelines and contribute to better managing the engineering team.
- Collaborate on the end to end design and implementation of the platform, including data modeling, systems architecture, data security, access controls, architecture, user experience, deployment, automation, and monitoring.
- Maintain a high level of data integrity, quality and security checks.
- Develop data pipelines and RESTful services that are distributed, robust and highly performant.
- Build a culture of simplicity and pragmatism, which is reflected in your elegant code that other developers emulate and you ensure through thorough code reviews and processes.
**Qualifications and Experience**
- 1+ years of demonstrated software engineering experience in an agile environment designing, architecting and implementing robust scalable systems preferably for modern SaaS application
- Experience with modern server-side programming languages such as Python, Scala, Go. Experience with web frameworks such as Django Rest Framework, Flask.
- Experience with architecting asynchronous services with design patters leveraging PostgreSQL, MongoDB, Redis, Celery for storage and multi-tenant servers over AWS Elastic BeanStalk.
**Compensation & Benefits**
- **Cash Compensation:** As per industry standards & pedigree of candidate
- **ESOPs:** 10% of NowPurchase is dedicated to current & future team members. Your package would entail some ESOPs so that you own a part of the company and grow along with it.
- **Medical Insurance:** Benefits of group insurance of 3 lakhs for family including parents, spouse, children
- **Generous leave structure and WFHs** including Marriage, Maternity & Paternity leaves
- **Complete Relocation Expenses:** We are building a unicorn out of the city of Joy (Kolkata). We will pay for everything you spend to relocate here.
**Possible Growth path**
Backend Developer > Senior Backend End Engineer > Engineering Manager > VP of Engineering
## **Tech Stack**
- React/Redux
- Python/Django/Celery
- Git, AWS, ELB (Elastic Beanstalk), Netlify
- PostgreSQL/Redis/S3
**Hiring Process**
1. Screening of applicants & initial telephonic call with Manager -HR
2. F2F/Video Interview with Engineering Manager and Cofounder CTO
3. Take home written assessment
4. F2F/Video Interview with Cofounder CEO
5. Email communication on final feedback
The end to end process shall take less than 10 days. We pride ourselves on being transparent & moving fast.
*Candidates who accept an offer may join within 1 hour, 1 week or up to 45days of signing - though, we have a preference for as short a gap period between signing and joining since we're at the most exciting part of our journey - laying the foundation for the NowPurchase platform!*
Read more
Remote only
3 - 8 yrs
₹10L - ₹20L / yr
React.js
JavascriptRedux/Flux- Develop user interfaces with the latest frontend technologies
- Research, analyze, and develop product features of increasingly complex nature
- Code tested and documented JavaScript, HTML, PUG and CSS
- Make design and technical decisions for ReactJs projects.
- Develop application code and unit testing in the ReactJs with REST APIs
- Ensure high performance of all systems developed
- Experience in ReactJS project deployments and hosting on AWS/Google Cloud/Azure servers
- Good understanding of Linux based systems.
- 3+ years’ experience with ReactJs
- Strong expertise with HTML, CSS, and writing cross-browser compatible code.
- Experienced in Typescript is a plus
- Familiarity with testing frameworks
- Experience in building highly reusable and decoupled components
- Experience in State management Libraries like Redux, mobx
- Critical thinking and problem-solving skills
- Good time-management skills
- Great interpersonal and communication skills.
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Bengaluru (Bangalore)
4 - 8 yrs
₹15L - ₹18L / yr
Customer Support
Training and Development
Customer Service
Spring
Maven
+2 more
Call Reception and Ticket Logging: Responsible for:
- Ensuring calls are answered professionally
- Ensuring that the relevant information is collected from the customer
- Ensuring that the correct level of priority is agreed with the customer
- The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
- Ensuring that the ticket is assigned to the correct engineer
- Ensuring that the engineer is aware that there is a new ticket assigned to their queue
SLA Management: Responsible for:
- Ensuring that appropriate attention is paid to P1s
- TPMs engaged immediately for engineer dispatch to the site where applicable
- The customer is forwarded to an engineer for a possible remote fix
- Ensuring that all tickets are managed in line with SLAs
Jeopardy Management: Responsible for:
- Ensuring that the ticket is managed in line with Company’s jeopardy management process
Escalation Management: Responsible for:
- Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
- Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
- Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
- Responsible for advising Service Centre Manager of any missing information in the knowledge database
Communication Responsible for:
- Customer Communication
- Ensuring that the customer is updated regularly throughout the duration of the ticket
- Ensuring the quality of ticket input is of a high standard
- Ensuring that key internal contacts are advised of any issues
- Responsible for reading, understanding, and complying with Company’s Information Security policies.
FORMAL EDUCATION AND TRAINING
- Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
- Industry or relevant business qualifications and accreditations would be desirable
- Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
- Ability to form close working relationships with the customer community, sub-contractors
- Excellent client-facing communications skills
- A Self-motivated team player with excellent interpersonal skills
- An outgoing individual willing to participate as part of a small and flexible team
- in European languages would be an advantage
- ITIL Foundation / ITIL v3 Foundation
- Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set
Key skills & Experience
- An experienced Communications professional with a broad background in telecommunications at an operational level.
- Recognition of the issues
KEY COMPETENCIES
- Customer Focused
- Relationship Building and Maintenance
- Decision-Making Ability
- Inspiring Communicator
- Initiating Action
- Personal Responsibility
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NCR (Delhi | Gurgaon | Noida)
3 - 8 yrs
₹4L - ₹10L / yr
NodeJS (Node.js)
ExpressJavascriptFullstack Developer
MongoDB +1 more
Job Description
1. JavaScript, ReactJs, Node.js, Express.js, MongoDB, Web-Services
2. Working Experience of Ajax,Json
3. Rest/ SOAP API Integration
4. Good Logical and Analytical and communication Skills
5. Should have knowledge of CI/CD.
6. Must have experience in writing unit test cases and good in TDD approach.
7. Should have basic knowledge of HTML5 and CSS.
8. Ensuring high performance of applications on mobile/desktop
9. Knowledge of Jenkins, GIT, Docker, Linux (Basic)
10. Writing tested, idiomatic, and documented JavaScript, HTML and CSS
11. Coordinating the workflow between the design team, the HTML coder, and yourself
12. Communicating with internal/external web services.
GOOD TO HAVE
1. Experience with Amazon web services, DocumentDB, etc.
2. Understanding of Ecommerce applications.
3. Understanding of fundamental design principles behind a scalable application.
4. Creating database schemas that represent and support business processes Implementing automated testing platforms and unit tests Proficient understanding Roles and Responsibilities
5. Design client-side & server-side architecture
6. Build the front-end of application through appealing visual design
7. Test software to ensure responsiveness and efficiency
8. Troubleshoot, debug and upgrade software
9. Build features and applications with a mobile responsive design
10. Ability to work effectively under very tight deadline pressure.
11. Analyze issues, recommend alternatives, and implement the best recommendation
12. Prioritize tasks and responsibilities while managing multiple, competing priorities
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Ahmedabad
0 - 1 yrs
₹1L - ₹2L / yr
Business Development
Sales
Client Servicing
Presales
Salesforce
We are looking for a talented and competitive Sales Representative that thrives in a quick sales cycle environment. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition. You must be comfortable making dozens of calls per day, generating interest and qualifying prospects.
Responsibilities:
Source new sales opportunities through inbound lead follow-up and outbound cold calls,barge-ins, emails.
Understand customer needs and requirements
Route qualified opportunities to the appropriate sales executives for further development and closure if it's in their territory.
Maintain and expand your database of prospects within your assigned territory
Requirements:
Should be a fresher
Should possess a go-getter attitude
Should be highly energetic and be passionate about sales
Proficient with corporate productivity and web presentation tool
Excellent verbal and written communications skills
Strong listening and presentation skills
Ability to multi-task, prioritise, and manage time effectively
Should be flexible to work in night shifts(as & when required)
Should be flexible to travel whenever required
B.E (IT / CE / EC) + MBA (Marketing) degree or equivalent is mandatory
Initial 3 months would be the training period(stipend would be paid) and post that you will be offered a full time position(performance based).
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Chennai
3 - 7 yrs
₹4L - ₹5L / yr
NodeJS (Node.js)MongoDBReact.jsWe are looking for a MEAN stack developer who believes in language-agnostic programming to help us build something truly iconic. A problem solver who is thrilled by the challenges and is a keen learner would be an ideal fit. The desire to take complete ownership of work and ability to scout for newer technologies that can integrate with our existing stack.
We love people who keep themselves updated with the latest trends are always willing to push the envelope. Guess what? You may have just found a perfect opportunity.
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Bengaluru (Bangalore), Bengaluru (Bangalore)
3 - 7 yrs
₹5L - ₹10L / yr
PHPMongoDBNodeJS (Node.js)NOSQL Databases
AdzMedia is a demand side platform operating under openRTB protocol.
Read more
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Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort