Support Co ordinator (Help Desk)

What makes Techjays an inspiring place to work

At Techjays, we are helping companies reimagine how they build, operate, and scale with AI at the core.

We operate as part of the 1% of companies globally that can truly leverage AI the right way and not just as experimentation, but as secure, scalable, production-grade systems that drive measurable business outcomes.

Our strength lies in combining deep backend engineering with AI system design, building AI-native platforms, intelligent workflows, and cloud architectures that are reliable, observable, and enterprise-ready.

Our team includes engineers and leaders who have built and scaled products at global technology organizations such as Google, Akamai, NetApp, ADP, Cognizant Consulting, and Capgemini. Today, we function as a high-agency, execution-focused team building advanced AI systems for global clients.

We are looking for a strong backend engineer who can design and build secure, scalable Python systems that power AI-native applications.

You will work on AI-enabled platforms, production systems, and scalable backend services that support LLM integrations, RAG pipelines, and intelligent workflows.

Years of Experience: 5 - 8 years

Location: Remote/ Coimbatore

Key Skills:

• Backend Development (Expert): Python, Django/Flask, RESTful APIs, Websockets
• Cloud Technologies (Proficient): AWS (EC2, S3, Lambda), GCP (Compute Engine, Cloud Storage, Cloud Functions), CI/CD pipelines with Jenkins/GitLab CI or Github Actions
• Databases (Advanced): PostgreSQL, MySQL, MongoDB
• AI/ML (Familiar): Basic understanding of Machine Learning concepts, experience with RAG, Vector Databases (Pinecone or ChromaDB or others)
• Tools (Expert): Git, Docker, Linux

Roles and Responsibilities:

• Design, development, and implementation of highly scalable and secure backend services using Python and Django.
• Architect and develop complex features for our AI-powered platforms
• Write clean, maintainable, and well-tested code, adhering to best practices and coding standards.
• Collaborate with cross-functional teams, including front-end developers, data scientists, and product managers, to deliver high-quality software.
• Mentor junior developers and provide technical guidance.

What We’re Looking For Beyond Skills

• Builder mindset — you think in systems, not just tickets
• Ownership — you take features from idea to production
• Structured thinking in ambiguous environments
• Clear communication and collaborative approach
• Ability to work in a fast-paced, evolving startup environment

What We Offer

• Competitive compensation
• Flexible work environment (Remote / Coimbatore office)
• Paid holidays & flexible time off
• Medical insurance (Self & Family up to ₹4 Lakhs per person)
• Opportunity to work on production-grade AI systems
• Exposure to global clients and high-impact projects
• A culture that values clarity, integrity, and continuous growth
• 
  

If you want to build AI-native systems that are used in the real world, not just prototypes, Techjays is the place to do it.

Survey Form Link

Role: Customer Support – International Voice Process

Location: Bangalore

Requirements:

* Excellent communication skills (both verbal & written).

* No MTI (Mother Tongue Influence).

* Candidate must be stable in employment.

* Prior Tech Mahindra employees must be checked before shortlisting.

Salary Structure:

* 0 – 6 Months Experience: 3.1 LPA

 * Training: ₹20,000/month

 * Post Training (incl. variable pay): ₹22,000/month

* 7 – 12 Months Experience: 3.75 LPA

 * Training: ₹24,000/month

 * Post Training (incl. variable pay): ₹27,000/month

* 12 – 23 Months Experience: 4.10 – 4.22 LPA

 * Training: ₹27,000/month

 * Post Training (incl. variable pay): ₹30,000 – ₹31,000/mont

Role- Course Information Representative

Location-: Pune

About : Organization is a premier institution dedicated to nurturing the next generation of fitness professionals. We offer specialized diploma programs in Fitness Training and Nutrition, emphasizing practical learning and industry-relevant skills. Our state-of-the-art facilities, experienced faculty, and supportive environment provide students with the ideal platform to achieve their career goals in the fitness industry.

Work Culture: At Organization, we foster a collaborative, inclusive, and

growth-oriented work culture. Our team is passionate about fitness and education, committed to making a positive impact on our students' lives. We value innovation, creativity, and a growth mind-set, offering a supportive and fulfilling work environment.

Job description:

• Handling all fresh inquiries by making outbound phone calls answering basic queries, and xing their appointments with Counsellors of Organization

• These would be all the leads who have already inquired about the courses at Organization through various media. The calls would NOT be cold calls to random data.

• Follow up calls to all these inquiries as required.

• Update the details on CRM and other systems used by the company

• Submit daily activity report to immediate superior

Desired Profile:

• Excellent communication and coordination skills, counseling skills required

• Should be target oriented, focused, proactive, and keen learner (one who reads or is constantly learning and upgrading his or her knowledge base

Experience: 1 -4 year (Preferred a call center experience)

Education: Graduate

If anyone interested apply on link:-  https://tiny.cc/NGtalent 

• Strong development experience in Python in the environment of Unix/Linux/Ubuntu
• Strong practical knowledge of Python and its libraries.
• Current working experience with cloud deployment of AWS/Azure/GCP, Microservice architecture, and Docker in Python.
• Good knowledge of CI/CD and DevOps practices
• Good Experience of Python with Django/ Scrapy/ Flask frameworks.
• Good Experience in Jupyter/ Docker/ Elastic Search, etc.

• Solid understanding of software development principles and best practices.
• Strong analytical thinking and problem-solving skills.
• Proven ability to drive large-scale projects with a deep understanding of Agile SDLC, high collaboration, and leadership.

• Expected to have migration experience from one version to the other, as this project is about migration to the latest version.
• Preferred if had an OpenEdx platform experience or any LMS platform. 

Work Location: Chennai

Exp:3-6 yrs (Associate).

Notice:  Immediate to 30 days.

Required Skills: 

• Experience with Test Design/Execution with Tricentis (Tosca), Selenium Apptus
• Experreince with SAP Agile & Salesforce.
• Automation of Web Portal/Service.
• Framwork Creation, Script Creation and Maintainence.
• Managing requirment in terms of Automation.
• Ability to work individually and also in a team as and when required.
• writing and executing codes with respect to the software and its specifications.
• Maintaining test scripts inventories
• Able to create test plan/strategies for automated tests
• Creating required data for test cases

Role & Responsibilities:

1. Performing Manual Functionality Testing
2. Preparing Documentation like Test Plan, User manual etc.
3. Co-ordination with Business team for requirement understanding
4. Providing operational support as needed

Skills & Qualification:

1. BE or MCA
2. 2+ years of relevant work experience
3. Experience in Manual Testing of App, Web and APIs
4. Basic Knowledge of SQL
5. Knowledge of JavaScript and Automation Tool like Selinium, Jmeter etc. is preferred

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.

• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.

• Maintain and write clean code to ensure the product is of the highest quality.

• Identify & document the Scope of Work (SOW), objectives and any assumptions.
  
• Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
  
• Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
  
• Establish and maintain relationships with third parties/vendors.
  
• Seek opportunities for improvement and suggest new projects.
  

• Ensure availability of all the tools and resources before initiating a project.
  
• Prepare and maintain timelines for the effective tracking and completion of the project.
  
• Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
  
• Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.

• Maintain timesheet logs for all the resources.
  
• Create and maintain comprehensive project documentation, plans and reports.
  
• Ensure standards and requirements are met through conducting quality assurance tests.
  
• Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.

• Excellent communication (verbal & written), interpersonal and consulting skills
  
• Ability to manage multiple teams and projects simultaneously
  
• Excellent organization and time management skills
  
• Ability to meet targets and deadlines.
  
• Quick thinking, problem solving skills
  
• Detail-oriented
  
• Budget management
  
• Confident, pleasant personality, ambitious, self-motivated.
  

​We offer competitive compensation and benefits.