Support Co ordinator (Help Desk)

Build and maintain products. Build products and features, through inception, design, implementation and launch, working closely with multiple disciplines across the company. You will spend the majority of your time working on critical projects which require focus on integrations, scalability, and performance. You will also be the first line of defense in ensuring that the product features are achievable and have a clear purpose, trimming off unnecessary detailing, especially in the earliest stages. Align across teams and stakeholders. Play a key role in ensuring that objectives and expectations are aligned across multiple concurrent products. You are expected to break down features within each project and prioritize tasks based on the expertise of the team, keeping redundancy in mind. 

Maintain a high bar for code quality and future proofing. Implement processes for checking in code that maintains a high bar of code quality. You are expected to optimize for a solution that affords the best user experience in a reasonable amount of time while ensuring to allow for adequate security, ability to scale in the future etc. 

Responsibilities

● Design, build and maintain scalable, secure web services and distributed systems

● Design and develop robust solutions for client onboarding, portfolio analytics, tokenized security issuance, authentication, and security

● Build solutions to integrate with APIs of external solutions providers including crypto custodians, exchanges, fund admins etc.

● Architecting and building frontend features in React.js

● Ensuring a highly performant and responsive UI

● Help maintain existing codebase, infrastructure, test coverage, and documentation

● Communicate requirements effectively within and across teams

● Independently work and lead project initiatives in a fast paced environment

Requirements

● 5+ years of work experience as a Senior Software Engineer or similarly senior member of a fast scaling company, ideally building products from ideation to launch with a strong engineering team. Web3 based experience preferred.

● Have experience in rapid prototyping of features across various products. Demonstrable open source contributions and experience with Git advantageous.

● Professional experience with Python, Javascript, Typescript, or Go

● Must have experience building and/or integrating with RESTful APIs

● Working knowledge of Django, FastAPI, or React.js and Redux

● Working knowledge various frontend frameworks and languages such as HTML, CSS

● Experience monitoring and scaling microservice-oriented systems

● Familiarity with websocket architecture and implementation

● Experience working with cloud-native AWS infrastructure and/or Kubernetes

● Team-building and technical leadership experience

● Being nimble and reacting quickly to changing business conditions

● BTech in Computer Science or a related field (Masters is a plus

Benefits

● Competitive salary, benefits & participation in the firm's ESOP program

● Be part of something exciting. Rare opportunity to come in early and build the next generation of institutional grade financial services.

● International work environment and flat organization. Possibility for relocation and international transfers mid-career

Designation: Growth Marketing Manager

● Location: Bandra West, Mumbai, India

● Position Type: Full-time, Permanent

Company Description

Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are

ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.

Role Description

This is a full-time on-site role as a Growth Marketing Manager at Brown Living. The Growth Marketing Manager will be responsible for day-to-day tasks such as marketing analytics, project management, web analytics, and marketing automation. They will work closely with cross-functional teams to develop and execute growth strategies that drive user acquisition and retention. The role requires strong analytical and project management skills to optimize marketing campaigns and drive business growth.

Key Responsibilities:

● Develop and execute strategies to drive revenue growth for Brown Living across B2B & B2C verticals.

● Analyze business operations, trends, costs, and obligations to project future revenues and provide strategic advice.

● Lead and execute lead generation and conversion campaigns to optimize sales funnel performance.

● Monitor and optimize ecommerce metrics for the platform, focusing on both topline and bottomline growth.

● Optimize user flows through conversion-focused campaigns to enhance

customer acquisition and retention.

● Report regularly to management on marketing operations, providing insights and recommendations for improvement.

● Conduct surveys to identify growth opportunities and develop solutions to business problems.

● Represent the company at business events, managing business development, sales, and marketing activities.

● Collaborate with agencies and vendors to execute business growth activities effectively.

● Coordinate with customer accounts and suppliers to ensure clear

communication and alignment with organizational goals.

● Work closely with the founding team to identify growth opportunities aligned with financial, social, and environmental objectives.

● Provide insights for tech developments to support overall platform growth.

● Maintain and analyze leads and queries, preparing periodic reports for

management.

Key Result Areas (KRAs):

● Revenue Growth: Achieve targeted revenue growth through strategic marketing initiatives and campaigns.

● Lead Generation and Conversion: Drive lead generation and optimize conversion rates to maximize sales.

● E-commerce Metrics: Improve e-commerce metrics to enhance platform

performance and profitability.

● Customer Success: Enhance customer satisfaction and retention metrics through effective marketing strategies.

● Business Development: Identify and capitalize on growth opportunities across B2B & B2C segments.

● Event Management: Successfully organize and participate in sales & marketing events to promote brand awareness and generate leads.

● Agency Coordination: Ensure seamless collaboration with agencies and vendors for business growth activities.

● Stakeholder Communication: Maintain clear communication with stakeholders to align activities with organizational objectives.

● Innovation and Strategy: Provide innovative insights and strategic

recommendations to support long-term business growth.

● Tech Insights: Offer valuable insights for tech developments to support platform growth and optimization.

Required Qualifications and Skills:

● Experience in project management

● Ability to work effectively in a cross-functional team

● Experience in the sustainable living or environmental industry is a plus.

● Bachelor's degree in Marketing, Business Administration, or related field (MBA preferred).

● Proven 2-3 experience in marketing and business growth roles, preferably in a startup environment.

● Strong analytical skills (Growth Marketing Analytics skills) with the ability to interpret data and trends to drive business decisions.

● Excellent communication and interpersonal skills to effectively liaise with

stakeholders.

● Entrepreneurial mindset with a passion for marketing and growth.

● Proficiency in web analytics, digital marketing techniques and tools.

● Knowledge of marketing automation

Note: This role offers an exciting opportunity for a young professional who is passionate about marketing, growth, and making a positive impact in the sustainability space. Based in Mumbai, India, the successful candidate will join a collaborative and passionate team dedicated to driving innovation and positive change at Brown Living.

How to Apply:

Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform

Read More:

1. Website - https://brownliving.in/

2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us

3. Meet the Brown Living Team - https://brownliving.in/pages/our-team

4. Work with Us - https://brownliving.in/pages/work-with-us

5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens

6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping

We are a technology company operating in the media space. We are the pioneers of robot journalism in India. We use the mix of AI-generated and human-edited content, across media formats, be it audio, video or text.

Our key products include India’s first explanatory journalism portal (NewsBytes), a content platform for developers (DevBytes), and a SaaS platform for content creators (YANTRA).

Our B2C media products are consumed by more than 50 million users in a month, while our AI-driven B2B content engine helps companies create text-based content at scale.

The company was started by IIT, IIM Ahmedabad alumni and Cornell University. It has raised institutional financing from well-renowned media-tech VC and a Germany-based media conglomerate.

We are hiring a talented DevOps Engineer with 3+ years of experience to join our team. If you're excited to be part of a winning team, we are a great place to grow your career.

Responsibilities

●       Handle and optimise cloud (servers and CDN)

●       Build monitoring tools for the infrastructure

●       Perform a granular level of analysis and optimise usage

●       Help migrate from a single cloud environment to multi-cloud strategy

●       Monitor threats and explore building a protection layer

●       Develop scripts to automate certain aspects of the deployment process

Requirements and Skills

●       0-2 years of experience as a DevOps Engineer

●       Proficient with AWS and GCP

●       A certification from relevant cloud companies

●       Knowledge of PHP will be an advantage

●       Working knowledge of databases and SQL

Requirements

Experience

• 5+ years of professional experience in implementing MLOps framework to scale up ML in production.
• Hands-on experience with Kubernetes, Kubeflow, MLflow, Sagemaker, and other ML model experiment management tools including training, inference, and evaluation.
• Experience in ML model serving (TorchServe, TensorFlow Serving, NVIDIA Triton inference server, etc.)
• Proficiency with ML model training frameworks (PyTorch, Pytorch Lightning, Tensorflow, etc.).
• Experience with GPU computing to do data and model training parallelism.
• Solid software engineering skills in developing systems for production.
• Strong expertise in Python.
• Building end-to-end data systems as an ML Engineer, Platform Engineer, or equivalent.
• Experience working with cloud data processing technologies (S3, ECR, Lambda, AWS, Spark, Dask, ElasticSearch, Presto, SQL, etc.).
• Having Geospatial / Remote sensing experience is a plus.

• Responsible for assisting in the establishment of an IT Architecture practice, and the adoption of an architecture and standards methodology.
• Manages activities that take place during solution ideation, solution design, and solution implementation.
• Reviews business context for solutions to company challenges as well as defining the vision and requirements for the solution, recommending potential options, (which may include RFIs, RFPs or prototype development), selecting the most optimal option, and the development of a roadmap for the selected solution.
• Communicates the architecture to the stakeholders and collaborates and coordinates with existing domain architects in the formalization and adoption of IT standards and procedures.
• Champions a structured approach to business application solutions.
• Directly assists in the development of a solutions architecture program including departmental roadmaps and project portfolios for IT systems architecture.
• Assures solutions not only are a fit for the specific purpose but also closely align with the standards guidelines of technology solutions.
• Influences changes to standards when necessary.
• Assists domain architecture team on solutions management and timing of financial spend for application solutions.
• Supports the architectural aspects of all application projects in peer IT portfolios.
• Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options incorporating business and technology productivity, usability, and total cost of ownership.
• Develops and executes solutions which further reduce the percentage of time spent on reactive work.
• Provides analysis of security protection technologies as necessary.

[Work Hours & Benefits] Discuss the working hours and benefits specific to your company here. The best performing job descriptions inform future solution architects about flexible hours, the ability to work from home, or other telecommuting opportunities. And they highlight unique benefits, like conference sponsorships, continuing education credits, or paid time off.

Hii !!

Greetings from MNR Solutions!!

Job Profile- Area Operations Manager

Job Location- Indore, MP.

Experience req.- 6+ years (min.)

Area of responsibility-

• Manage and deliver the KPI's – Sales, Shrinkage, Commerciality, Customer Service, Standards are met
• Ensure that you have the right people who are sufficiently trained/developed to deliver for our customers.
• Ensure the smooth operations of your area (Eye Testing Quality, Delivers a commercially well laid out store, Achieving all operational KP)
• Deliver the shopping experience that our customers demand.

Person Specifications

• Full Time Postgraduate with 7-9 years of relevant experience into retail industry
• Post-Graduation is a must
• Very strong communication skills- both written and verbal and must be a good orator
• Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word Sales oriented.

Competencies & Traits

Influencing Skills Problem Solving & Decision Making Planning & Organizing Project Management with Collaboration and Inclusion Communication Skills Extroversion & Approachability Leadership Financial & Business Acumen Customer Obsession Assertiveness Self Motivated & Resilient Managing Pressure & Setbacks Process Orientation

Must have 6+ years of experience in Retail Industry to grab this great opportunity to work with Indian's leading Brand.

Interested candidates can apply asap.

Thanks & regards

Neetu Dhiman.

• Design, build web crawlers to scrape data and URLs.
• Integrate the data crawled and scraped into our databases
• Create more/better ways to crawl relevant information
• Strong knowledge of web technologies (HTML, CSS, Javascript, XPath, Regex)
• Understanding of data privacy policies (esp. GDPR) and personally identifiable information
• Develop automated and reusable routines for extracting information from various data sources
• Prepare requirement summary and re-confirm with Operation team
• Translate business requirements into specific solutions
• Ability to relay technical information to non-technical users
• Demonstrate Effective problem solving and analytical skill
• Ability to pay attention to detail, pro-active, critical thinking and accuracy is essential
• Ability to work to deadlines and give realistic estimates

Skills & Expertise

• 2+ years of web scraping experience

• Experience with two or more of the following web scraping frameworks and tools: Selenium, Scrapy, Import.io, Webhose.io, ScrapingHub, ParseHub, Phantombuster, Octoparse, Puppeter, etc.
• Basic knowledge of data engineering (database ingestion, ETL, etc.) 
• Solution orientation and "can do" attitude - with a desire to tackle complex problems.