AI & Automation Solution Owner at Cognizant · Remote only · 5 - 10 years · ₹15L - ₹40L / yr · Profitable · Remote only · Posted 9 Oct 2026

Our mission at Matterway is to eliminate friction in digital processes.
Through real-time automation and decision augmentation, we help users work more efficiently, reduce errors, and achieve better outcomes.
We are looking for a hands-on, client-focused problem solver to join our delivery team. You will work closely with enterprise clients to understand their processes and turn business challenges into intuitive automation and AI solutions.
Working at the intersection of client partnership, process discovery, and solution design, you will create solutions that deliver measurable value. You will also contribute to the evolution of Matterway's automation offering and help shape how agentic AI is applied to the future of work.
As part of our international team across Europe and India, you'll thrive in a fast-paced, startup-like environment where priorities evolve quickly, building trusted client relationships and turning ideas into practical solutions.
Responsibilities
- Own end-to-end delivery of automation & AI solutions for enterprise clients. You are the single point of accountability for deliverables, timelines, budgets and overall project success.
- Analyse business pain points and design intuitive experiences and interfaces that your users will love.
- Create detailed wireframes, mockups, and user stories, and work closely with developers to bring your vision to life.
- Use analytics to measure success after go‑live and ensure your solutions deliver real business impact.
- Build lasting client relationships that drive expansion and referrals.
What we are looking for
- 5+ years in client-facing roles where you've managed complex projects.
- Strong skills in business analysis, UI/UX, and project management.
- An undeniable sense of ownership: you're driven by results, not just tasks.
- Excitement about working in a fast‑paced, startup‑like environment.
- Exceptional written and verbal English. Other languages, especially German, are a plus

About Cognizant
About
Cognizant is a global technology company that provides businesses with insights to anticipate customer needs and deliver on those demands. It solves problems related to digital transformation, data analytics, and customer experience across various industries such as healthcare, finance, and retail. Cognizant is a multinational technology company that specializes in providing businesses with the necessary insights to anticipate customer needs and act instantly to deliver on those demands. The company has a rich history of helping organizations across various industries achieve their goals of staying ahead of a fast-changing world. Cognizant's use-cases include digital transformation, data analytics, and customer experience. The company operates in industries such as healthcare, finance, and retail, providing solutions that help businesses stay competitive in today's market. With a focus on innovation and technology, Cognizant is committed to delivering exceptional results to its clients.
Company video


Connect with the team
Similar jobs (10)

Bachelor’s degree in Engineering, Computer Science, or a related discipline
• 8+ years of experience in project or programme management
• 3+ years of experience delivering AI, Machine Learning, Data, or Analytics programmes
• PMP, Agile, Scrum, or equivalent certification preferred
Strong Senior Product Manager — Vertical Products (Fintech, Growth & Conversion) Profile
2
Mandatory(Experience 1)- Must have 7+ years of product management experience, with the most recent 3 years spent owning a consumer-facing product surface (app, web funnel, onboarding, checkout, or equivalent B2C surface
3
Mandatory(Experience 2)- Must have a metric-backed track record improving numbers — owned numbers, a steady experimentation cadence (A/B tests, rollouts, readouts), and comfort with analytics: funnels, cohorts, drivers, causal reasoning, measurement hygiene
4
Mandatory(Experience 3)- Must be fluent with AI — active, habitual use of AI tools (ChatGPT, Claude, Gemini, Perplexity, or equivalent) in daily product practice
5
Mandatory(Stakeholder Mgmt)- Must be able to act as the primary link between business leaders, tech teams, design teams and external partners — communicating roadmap, priorities, trade-offs, and performance readouts to senior stakeholders
6
Mandatory(Product Writing & Agile Delivery) - Must have strong product writing — problem briefs, PRD-lite/user stories, experiment plans, decision logs — and deep working command of Agile frameworks and tools
7
Mandatory(Company) - Must be from Top B2C product company (FinTech , InsuranceTech is the priority)
8
Mandatory (City) - Pune Based Candidates Only
9
Mandatory ( Note ) - The 1st round will be in person, so we need candidates who are available to attend the interview physically.
Role Overview
The Business Analyst for the CCX Customer Success AI Acceleration workstream partners closely with Engineering, Product Management, and Program teams to translate customer success strategy and AIdriven use cases into clear, actionable requirements that enable scalable delivery. This role sits on the engineering side of the house, acting as a connective layer between business intent, technical execution, and AIenabled platform outcomes.
The Business Analyst ensures that AI acceleration initiatives across the Customer Success Platform are well‑defined, appropriately prioritized, and traceable from business objectives through system design and delivery. This includes refining problem statements, documenting requirements, supporting backlog readiness, and helping teams move quickly without losing alignment or clarity.
Requirements
• Proven experience as a Business Analyst supporting engineering teams, preferably in enterprise, platform, or SaaS environments.
• Strong ability to translate business needs, customer success objectives, and AI use cases into clear functional and non‑functional requirements.
• Experience working on AI‑enabled or data‑driven products, including concepts such as automation, recommendations, agentic workflows, or insights powered by analytics.
• Ability to partner effectively with Engineers, Product Managers, Technical Program Managers, and UX to support backlog refinement and delivery planning.
• Experience creating and maintaining artifacts such as user stories, acceptance criteria, process flows, data mappings, and dependency documentation.
• Comfort operating in fast‑paced, iterative delivery environments, supporting AI acceleration efforts where requirements evolve quickly.
• Strong analytical skills with the ability to identify gaps, risks, dependencies, and edge cases early in the development lifecycle.
• Clear written and verbal communication skills, with the ability to align technical and non‑technical stakeholders.
• Familiarity with ServiceNow‑style enterprise platforms, customer success workflows, or complex system integrations is a strong plus.
• Bachelor’s degree in Business, Information Systems, Engineering, or a related field—or equivalent professional experience.
Strong Senior Product Manager — Vertical Products (Fintech, Growth & Conversion) Profile
2
Mandatory(Experience 1)- Must have 7+ years of product management experience, with the most recent 3 years spent owning a consumer-facing product surface (app, web funnel, onboarding, checkout, or equivalent B2C surface
3
Mandatory(Experience 2)- Must have a metric-backed track record improving numbers — owned numbers, a steady experimentation cadence (A/B tests, rollouts, readouts), and comfort with analytics: funnels, cohorts, drivers, causal reasoning, measurement hygiene
4
Mandatory(Experience 3)- Must be fluent with AI — active, habitual use of AI tools (ChatGPT, Claude, Gemini, Perplexity, or equivalent) in daily product practice
5
Mandatory(Stakeholder Mgmt)- Must be able to act as the primary link between business leaders, tech teams, design teams and external partners — communicating roadmap, priorities, trade-offs, and performance readouts to senior stakeholders
6
Mandatory(Product Writing & Agile Delivery) - Must have strong product writing — problem briefs, PRD-lite/user stories, experiment plans, decision logs — and deep working command of Agile frameworks and tools
7
Mandatory(Company) - Must be from Top B2C product company (FinTech , InsuranceTech is the priority)
8
Mandatory (City) - Pune Based Candidates Only
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Strong Senior Product Manager — Vertical Products (Fintech, Growth & Conversion) Profile
2
Mandatory(Experience 1)- Must have 7+ years of product management experience, with the most recent 3 years spent owning a consumer-facing product surface (app, web funnel, onboarding, checkout, or equivalent B2C surface
3
Mandatory(Experience 2)- Must have a metric-backed track record improving numbers — owned numbers, a steady experimentation cadence (A/B tests, rollouts, readouts), and comfort with analytics: funnels, cohorts, drivers, causal reasoning, measurement hygiene
4
Mandatory(Experience 3)- Must be fluent with AI — active, habitual use of AI tools (ChatGPT, Claude, Gemini, Perplexity, or equivalent) in daily product practice
5
Mandatory(Stakeholder Mgmt)- Must be able to act as the primary link between business leaders, tech teams, design teams and external partners — communicating roadmap, priorities, trade-offs, and performance readouts to senior stakeholders
6
Mandatory(Product Writing & Agile Delivery) - Must have strong product writing — problem briefs, PRD-lite/user stories, experiment plans, decision logs — and deep working command of Agile frameworks and tools
7
Mandatory(Company) - Must be from Top B2C product company (FinTech , InsuranceTech is the priority)
8
Mandatory (Age) - Candidate's age should be below 32 years
9
Mandatory (City) - Pune Based Candidates Only
10
Mandatory ( Note ) - The 1st round will be in person, so we need candidates who are available to attend the interview physically
Senior Product Manager – AI / B2B SaaS
Location: Bengaluru
Work Mode: Work from Office
Experience: 5+ years
Department: Product Management
About LeadSquared
LeadSquared is a leading Sales CRM for high-velocity revenue teams, helping businesses manage leads, sales processes, customer interactions, marketing, and revenue workflows at scale.
We serve businesses where large sales teams manage high volumes of leads and customer interactions, making speed, prioritisation, automation, and effective sales execution critical to revenue growth.
Role Overview
We are looking for a Senior Product Manager – AI to own the roadmap and end-to-end execution of AI products within LeadSquared.
Key Responsibilities
- Own the roadmap, prioritisation, and end-to-end execution for your AI product area.
- Understand customer problems and identify where AI can create meaningful, scalable value and translate them into clear product requirements and scalable solutions.
- Drive products from discovery and 0→1 development through launch, adoption, and iteration.
- Build and scale end-user-facing AI experiences that work reliably within enterprise workflows.
- Make informed product decisions considering quality, latency, and scale trade-offs in production AI systems.
- Work closely with Engineering, Design, AI/ML, Data, and GTM teams to ship high-quality products.
- Define and track product adoption, engagement, customer outcomes, and business impact.
- Drive GTM, adoption, and continuous product optimisation.
What We're Looking For
- 5+ years of Product Management experience.
- 2+ years of hands-on Product Management experience building AI products.
- Strong B2B SaaS product experience.
- Experience in 0→1 product development and launches.
- Strong product discovery, prioritisation, roadmap management, and execution skills.
- Familiarity with AI evaluations (evals), observability, guardrails, and human oversight.
- Data-driven approach with strong understanding of product metrics.
- Excellent communication, problem-solving, and stakeholder management skills.
- Candidates from Tier 1 / Tier 1.5 / Tier 2 colleges preferred.
Good to Have
- Experience building products using GenAI, LLMs, RAG, AI Agents / Agentic AI, or ML-based decision systems.
- Experience in CRM, SalesTech, MarTech, or Enterprise SaaS.
- Experience building AI products for sales, revenue, operations, or other enterprise users.
- Experience taking an AI capability from an early prototype to a reliable, scalable enterprise product.
- Candidates who have built AI side projects will have a preference. Share links to live products, prototypes, demos, GitHub repositories, agents, or apps you’ve built.
About Us
We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable.
Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.
We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bringing their ideas to life.
Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship. Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality. If this way of building software resonates with you, we’d like to talk.
Our Guiding Principles
These principles define how we work at Incubyte. They are non-negotiable.
Relentless Pursuit of Quality with Pragmatism
We build high-quality systems without losing sight of delivery.
Extreme Ownership
We take responsibility end-to-end for decisions, execution, and outcomes.
Proactive Collaboration
We collaborate closely, challenge each other, and solve problems together.
Active Pursuit of Mastery
We continuously improve our craft and raise our bar.
Invite, Give, and Act on Feedback
We seek, give, and act on feedback to get better every day.
Ensuring Client Success
We act as trusted partners and focus on real outcomes, not just output.
Job Description
This is a remote position.
Our Core Value
- Client Success: Our clients’ success is our success
- Extreme Ownership: We own our work and its outcomes fully
- Proactive Collaboration: Teamwork elevates us all
- Quality with Pragmatism: We aim for excellence with a focus on practical solutions
- Effective Feedback: Honest, constructive feedback fosters improvement
- Proactive Collaboration: Teamwork elevates us all
Experience Level
We're looking for a seasoned Product Manager with at least 4 years of experience building user-centric products. You should be a "product craftsperson" who can demonstrate a history of driving tangible, impactful results
Role Overview
As a Product Manager, you will be responsible for the entire product lifecycle, from initial concept to launch and beyond. You'll act as the central hub, working with stakeholders and clients to define product roadmaps and success metrics.
A key part of your role will be to deeply understand customer and business needs and translate them into clear, actionable requirements for the development team. You will own the product backlog, analyze performance data to identify opportunities, and partner closely with design and engineering to ensure successful execution
Key Responsibilities
- Product Strategy & Execution: You will define and document product requirements, create and maintain a prioritized backlog, and ensure business needs are met throughout the design, development, and delivery phases.
- Data-Driven Decision Making: You will use your strong analytical and problem-solving skills to gather, analyze, and interpret data to prove or disprove hypotheses and guide product evolution. Expertise in Excel and SQL is essential for this.
- Stakeholder & Client Management: You will communicate with internal and external teams, including clients, to manage expectations, present product status, and gather feedback. Strong consultative, listening, and presentation skills are crucial.
- Cross-Functional Collaboration: You will coordinate with various teams—including design, engineering, sales, and support—to build, manage, and evolve the product. A solid understanding of software engineering concepts will help you drive product strategy effectively
Requirements
What We're Looking For
- Product Mindset: You'll be a central figure, coordinating with various teams to build and support the product
- Agile Experience: You must have experience working within Agile and Extreme Programming methodologies in a continuous deployment environment
- Technical Acumen: You should have a solid understanding of software engineering concepts to help drive product strategy
- Exceptional Communication: You should have strong consultative, listening, and presentation skills to effectively communicate with clients and stakeholders
- Analytical and Problem-Solving Skills: We need someone with a strong ability to understand complex business environments and to dive into data using Excel and SQL to derive meaningful insights.
- Attention to Detail: You will need to create clear and precise product documentation and assist in the sales and pre-sales process
Benefits
What We Offer
- Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
- Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
- Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
- Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
- Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
- And More: Extra perks to support your well-being and professional growth.
Work Environment
- Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards that our customers recognize us by. With asynchronous tools and a push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
- Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
- Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Roles & Responsibilities
Product Strategy & Discovery
- Identify customer, business, and market opportunities through stakeholder engagement, customer research, discovery workshops, and data analysis.
- Define product vision, roadmap, value proposition, success metrics, and prioritization aligned with business objectives.
- Translate business and customer needs into product requirements, user stories, PRDs, and acceptance criteria.
- Own and continuously prioritize the product backlog based on business value, feasibility, dependencies, risks, and strategic priorities.
AI & Digital Innovation
- Identify and evaluate opportunities to leverage Generative AI, automation, and emerging technologies across products and business processes.
- Define AI-focused use cases, business cases, success metrics, user journeys, and MVP/PoC strategies.
- Collaborate with AI/ML, data, architecture, and engineering teams to convert AI opportunities into scalable product solutions.
- Drive adoption of AI across the product lifecycle and SDLC, including discovery, requirements management, development, testing, analytics, documentation, and support.
- Contribute to enterprise-wide AI initiatives and help scale successful AI PoCs into production-ready solutions.
Presales, Consulting & Solutioning
- Lead or contribute to RFP responses, proposals, client discovery sessions, workshops, and solution presentations.
- Understand client challenges and translate them into digital transformation, modernization, and AI-driven product opportunities.
- Develop solution concepts, use cases, product capabilities, roadmaps, value propositions, and implementation strategies.
- Partner with engineering, UX, architecture, delivery, and commercial teams to define scope, estimates, assumptions, dependencies, risks, and solution feasibility.
- Support client engagements and identify opportunities for account growth through product enhancements, modernization initiatives, and AI adoption.
Product Delivery & Governance
- Partner with UX, engineering, QA, architecture, and delivery teams to ensure successful product execution and delivery.
- Facilitate sprint planning, backlog refinement, UAT/SIT activities, release planning, production validation, and defect prioritization.
- Monitor product KPIs, delivery metrics, adoption, business outcomes, risks, and dependencies.
- Drive stakeholder alignment and continuous improvement throughout the product lifecycle.
- Mentor and guide Product Managers and product team members to strengthen product thinking, decision-making, stakeholder management, and delivery excellence.
Customer & Business Outcomes
- Leverage customer feedback, product analytics, experimentation, and market insights to drive continuous product improvement.
- Lead adoption and successful rollout of new capabilities through effective stakeholder engagement, communication, and change management.
- Ensure products and solutions deliver measurable customer, business, and operational outcomes.
Core Competencies
- Product strategy, discovery, roadmap planning, prioritization, and backlog management.
- Generative AI, AI product thinking, AI use-case identification, and digital innovation.
- Presales, consulting, solutioning, RFP response management, and client engagement.
- Strong business acumen with the ability to connect technology initiatives to business outcomes.
- Excellent communication, presentation, facilitation, and stakeholder management skills.
- Strong understanding of Agile/Scrum methodologies and end-to-end product delivery.
- Ability to collaborate effectively with engineering, architecture, UX, QA, data, and AI/ML teams.
- Strong analytical, problem-solving, and decision-making capabilities.
- Ability to manage ambiguity, multiple workstreams, and senior client stakeholders.
Qualifications
- B.E./B.Tech in Computer Science, Information Technology, Engineering, or an equivalent discipline.
- MBA or certifications in Product Management, Business Analysis, or related fields preferred.
- 10+ years of experience in Product Management, Product Ownership, or Business Analysis.
- Experience working in Agile/Scrum environments with cross-functional technology teams.
- CSPO, PSPO, CBAP, or CCBA certifications are desirable.
Location - India (Remote)
About VerbaFlo
VerbaFlo.ai is a fast-growing AI SaaS startup building a next-generation AI automation platform for real estate, PBSA, and enterprise teams — powering conversations, workflows, campaigns, and decision-making across channels. As a part of our dynamic team, you’ll work alongside industry leaders and visionaries to drive innovation and execution across multiple functions, as VerbaFlo scales rapidly across the UK, EU, and the US.
Role Overview
We are looking for a sharp Product Manager to help scale and evolve VerbaFlo’s AI automation platform, which is already live with real estate, PBSA, and enterprise customers across multiple markets. You will work closely with engineering, AI, design, and customer-facing teams to identify high-impact problems, define solutions, and ship features that deepen the value customers get from VerbaFlo every day. This is an ideal role for an experienced product manager who is comfortable going deep on technology, can own significant areas of the platform end to end, and wants to help shape product direction at a fast-scaling AI company.
Responsibilities
- Own the end-to-end product lifecycle for features and modules, from problem discovery to launch and iteration.
- Scale and evolve the core platform as our customer base grows, balancing new capabilities with reliability.
- Conduct customer discovery through interviews, call reviews, and feedback sessions across the UK, EU, and US.
- Translate customer and business needs into clear PRDs, user stories, and acceptance criteria.
- Prioritise the roadmap using data, customer impact, and business value, and communicate trade-offs clearly.
- Work closely with engineering on scoping, technical trade-offs, sprint planning, and delivery.
- Partner with AI/ML engineers to define use cases for LLM-powered agents, voice, and conversational workflows. Define evaluation criteria for AI features — accuracy, latency, hallucination rates, and conversation quality.
- Write and iterate on prompts, conversation flows, and agent behaviours alongside the AI team.
- Collaborate with design to create intuitive user journeys, wireframes, and prototypes.
- Define success metrics and build dashboards to track adoption, engagement, and customer outcomes.
- Analyse product usage data and conversation logs to identify gaps and opportunities.
- Run experiments and A/B tests to validate hypotheses and improve product performance.
- Coordinate launches with sales, marketing, and customer success, including release notes, demos, and enablement.
- Support integrations with CRMs, property management systems, and third-party platforms used by our customers.
- Gather and synthesise feedback from sales calls, support tickets, and enterprise client reviews.
- Track the competitive landscape and emerging AI capabilities, turning insights into product bets.
- Establish and own lean product processes, documentation, and rituals as the team scales.
Requirements
- 4-5 years of experience in Product Management, ideally in B2B SaaS or AI-first products.
- Track record of owning a product area end to end and driving measurable business outcomes.
- Experience taking a product or feature from 0 to 1 is preferred.
- Working understanding of LLMs, AI agents, APIs, and how modern software systems are built.
- Hands-on experience with AI tools, prompt engineering, or no-code/low-code builders is a plus.
- Ability to write crisp PRDs and communicate clearly with engineers, designers, and business stakeholders.
- Strong analytical skills; comfortable with SQL, spreadsheets, and product analytics tools.
- Customer-obsessed, with a track record of turning user insight into shipped product.
- Exposure to real estate, PBSA, proptech, or conversational AI is a strong plus.
- Comfortable working across time zones with international customers and teams.
- Strong ownership, bias for action, and follow-through on multiple concurrent priorities.
- Sharp, structured problem-solver who is comfortable operating with ambiguity.
- Ambition to grow into a senior product leadership role.
Why Join Us?
- Shape a live AI product used by enterprise customers, with real ownership from day one.
- Work alongside a strong, hands-on engineering and AI team.
- Work across global markets — UK, EU, India, and US.
- Work at the cutting edge of LLMs, voice AI, and agentic automation.
- A clear growth path toward senior product leadership.
If you’re a builder at heart who loves turning messy problems into products customers can’t live without, and you’re excited to help shape the future of AI automation at VerbaFlo, we’d love to hear from you!
Product Manager – AI/GenAI
Our AI platform that lets people ask questions of their enterprise data in natural language and get trustworthy answers. The hard part isn't the model — it's the fit between what the product can genuinely do and what customers actually need, over data that is never as clean as anyone hopes. We're hiring a Product Manager to own that fit: to do the detailed thinking on customer pain, competitive landscape, and where the technology is going, and to turn it into a sharp, defensible product proposition and roadmap. You'll work closely with the CTO (who currently carries this thinking) and become the person who owns the depth beneath it.
What you'll own
• Proposition & positioning. Take fuzzy capability and turn it into a clear, honest, defensible articulation of what Jiva is, who it's for, and why it wins. Kill the gap between what's sold and what's deliverable.
• Customer intelligence (within the current structure). Sales and Delivery own the customer relationship today; you build the customer picture through them —mining PoC post-mortems, win/loss, readiness audits, sales-call notes, and Delivery's ground truth. Extract real jobs-to-be-done, separate stated wants from underlying pain, and bring a synthesized customer voice into the room. Over time, earn a path to direct customer contact — but you'll start by getting more
out of the signal the field teams already carry than anyone does today.
• Competitive & technology intelligence. Track the space — RAG, text-to-SQL, tabular/relational foundation models, agentic systems, the commercial players — and synthesize it into product direction. Know what's real and what's marketing.
• Requirements & roadmap. Translate the above into crisp requirements and a prioritized roadmap, in partnership with Engineering. Make the trade-offs explicit.
• Sales & Delivery enablement. Own the "what we can honestly promise" story so field teams stop overselling and start qualifying. You are the source of truth on capability boundaries.
Must-haves
• 5+ years in B2B / enterprise product management, ideally on data, analytics, AI/ML, or platform products.
• Demonstrated ability to frame a proposition — you can show us a product or feature where you turned raw capability into a positioning that won customers. Portfolio evidence, not a claim.
• Technical fluency in AI/data. You understand RAG, LLMs, text-to-SQL, and data quality well enough to judge feasibility vs. hype and to earn engineers' respect. You don't need to code; you need to reason.
• Customer discovery skill — and the resourcefulness to apply it
indirectly. You've run structured discovery and can distinguish what customers say from what they need. Just as important here: you can extract sharp customer insight secondhand — through sales and delivery teams, deal histories,
and product usage — because you won't have direct customer access on day one.
• Evidence-driven and structured. You validate before you evangelize. Strong written thinker — you can put a proposition on one page and defend it.
Nice-to-have
• Exposure to NL→SQL, semantic layers, knowledge graphs, or enterprise data governance.
• 0-to-1 or turnaround experience — comfort building the function, not just running it.
• Experience selling into or building for regulated / data-sensitive enterprises












