AI Automation Lead (Operations)

We are a UK-based ecommerce company looking for a hands-on AI Automation & Integrations Engineer based in India to work directly with the founder.

Our goal is to progressively build an AI-first ecommerce operation by using AI, automation, APIs and software integrations to reduce manual work, improve decision-making and identify opportunities to increase revenue and profitability.

This is not a traditional data science or prompt engineering role. We are looking for a builder who can understand real business problems and turn them into reliable working systems.

What you will work on

• Build AI-powered automations and internal tools
• Connect ecommerce platforms and business systems through APIs and webhooks
• Build AI agents and LLM-powered workflows
• Automate repetitive operational processes
• Work with Shopify and ecommerce data
• Build automated reporting, alerts and business intelligence
• Develop inventory forecasting and operational tools
• Integrate AI with customer service, marketing, fulfilment and other business systems
• Identify new areas where AI and automation can improve efficiency, revenue or profitability
• Maintain and improve existing automations

Required skills

• Strong Python experience
• Strong understanding of REST APIs and webhooks
• Experience building software integrations and automations
• Practical experience using LLM APIs such as Claude, OpenAI or Gemini
• Experience working with databases such as PostgreSQL
• Git/GitHub
• Strong problem-solving ability
• Good written and spoken English
• Ability to work independently and take ownership of projects

Highly desirable

• n8n
• Shopify Admin API
• GraphQL
• JavaScript/TypeScript
• AI agents
• LangGraph/LangChain
• MCP
• AWS/GCP
• Ecommerce experience
• Data extraction/scraping
• Customer service or marketing integrations

We value real projects and practical ability more than certificates.

Candidates should be comfortable showing examples of AI automations, integrations, agents or software systems they have personally built.

Location: Remote, India

Experience: 3-7 years

Salary: ₹15-22 LPA depending on experience

About the Role

We are a 25-year-old company building toward a technology-centered workforce where AI agents and automation handle more of the day-to-day work, supported by people with specialized expertise.

We are automating our existing workflows, expanding our use of agentic AI, launching a sister company next year, and building a fleet of Hermes AI agents to delegate and manage work.

We are looking for a hands-on AI Systems Architect & Company Technology Lead to help build, connect, and continuously improve these systems.

Key Responsibilities

·       Own and improve our Microsoft 365 technology environment and AI-powered workflows.

·       Build automations connecting email, meetings, Planner, and other business systems.

·       Research, test, implement, and maintain AI tools and integrations.

·       Build and manage the Hermes agent fleet, including shared memory, delegation rules, workflows, and reporting.

·       Connect AI agents to business systems and SaaS platforms using APIs, webhooks, databases, and automation tools.

·       Help build an internal agentic marketing department by selecting and connecting the right AI tools.

·       Continuously troubleshoot, improve, and document our technology systems.

·       Help apply these systems as the company expands into new ventures.

Must-Haves

·       Strong technical problem-solving and self-teaching ability.

·       Solid hands-on experience building, configuring, and managing AI agents.

·       Experience connecting AI agents and multiple SaaS platforms using APIs, webhooks, databases, and automation tools.

·       Comfortable with Python, JavaScript, or similar.

·       Ability to independently research, build, test, troubleshoot, and improve systems.

·       Strong interest in AI, automation, and emerging technology.

This is a rapidly changing field therefore Direct experience working with actual Hermes agents is not required. However, hands-on experience working with AI agents is required.

What we need is someone who already understands the fundamentals of deploying AI agents, giving them instructions and tools, connecting them to other systems, and making them work reliably in a real business environment.

The Opportunity

This is an opportunity to help us discover and implement what is actually possible with AI today, and to lead the process of expanding workflows along with the rapidly advancing capabilities — this role is not only to implement a technology that has already been figured out.

About the company

We are an AI diffusion company. We partner with midmarket companies in asset-heavy, regulated industries to co-build deeply industry-specific agentic and machine learning solutions, which then get diffused across the industry through revenue-share and equity-linked models.

Our Past

We have built and sold two companies, one of which was an AI company. Our founders and leaders are Math PhDs, Ivy League University Alumni, Ex-Googlers, and successful entrepreneurs.

Team

Our team of 20+ employees consists of data scientists, AI/ML Engineers, and mathematicians from top engineering and research institutes such as IITs, CERN, IISc, UZH. Our team includes academicians, IBM Research Fellows, and former founders. This role focuses on healthcare and RCM, working alongside our AI/ML engineers, data scientists and domain specialists.

Work you’ll do

We are looking for an experienced AI engineer with hands-on experience in healthcare and revenue cycle management (RCM). You will build and deploy AI agents, automations and data workflows for healthcare operations, with a focus on the US market.

The work includes payer-portal automation for claim status and EOB retrieval, voice agents for payer follow-up, analysis of claim journeys and bottlenecks, and AI-assisted insights into practice performance. You will work directly with billing and operations teams, owning delivery from understanding the workflow through deployment, evaluation and ongoing improvement.

Responsibilities

• Own AI agent and automation workflows from requirements through design, development, deployment and monitoring.
• Build agents that work across payer portals, healthcare documents, practice-management systems, EHR-connected tools and voice channels.
• Turn fragmented healthcare data into validated, structured inputs for automation and analysis.
• Work directly with billing and operations teams to understand workflows, resolve exceptions and improve systems based on user feedback.
• Evaluate workflow accuracy and completion rates using representative test sets. Monitor failures and operating costs, and implement retries, exception queues and human escalation
• Implement approved privacy and security controls for sensitive healthcare data, including access restrictions, audit trails and safeguards against exposing patient information in logs or model inputs.
• Diagnose and improve failures across data ingestion, integrations, agent execution and user-facing workflows.
• Measure operational outcomes, such as time saved, reduced manual effort and faster turnaround, with the teams using the systems.

Who you are

You are a passionate and results-oriented engineer who is driven by the potential of AI/ML to revolutionize processes, enhance products, and ultimately improve user experiences. You thrive in dynamic environments and are comfortable navigating ambiguity. You possess a strong sense of ownership and are eager to take initiative, advocating for your technical decisions while remaining open to feedback and collaboration.

You are adept at working with real-world, often imperfect data, and have a proven ability to develop, refine, and deploy AI/ML models into production in a cost-effective and scalable manner. You are excited by the prospect of making US healthcare operations faster and more reliable, for the people who run them and the patients they serve.

Skills & Requirements

Must have

• At least 2 years of professional AI engineering experience, including deploying and supporting systems used in real operations. Internships and academic projects alone do not meet this requirement.
• Experience deploying and supporting an LLM-based application or AI agent in production, using capabilities such as retrieval-augmented generation (RAG), tool calling or multi-step workflows.
• Preferably has hands-on experience building AI or automation solutions for healthcare RCM workflows, such as claim status checks, accounts receivable follow-up, denial management, payment posting or payer interactions.
• Preferably has practical understanding of how billing teams work, how claims move through the revenue cycle, and how incomplete data and exceptions affect execution.
• Ability to explain your engineering contribution, how the system was evaluated, what failed and how you addressed it.
• Strong production Python and SQL skills, experience integrating APIs, and working knowledge of JavaScript/TypeScript for browser automation or application integration.
• Experience automating workflows across APIs, browsers or user interfaces, using tools such as Playwright, Selenium or UiPath, with error handling and human escalation where needed.
• Experience deploying and monitoring applications on at least one cloud platform—AWS, Azure or GCP—using containers, version control and automated testing.
• Experience handling imperfect inputs such as scanned PDFs, inconsistent portal layouts or incomplete records, with validation and exception handling.
• Experience working directly with billing or operations teams, improving systems based on their feedback, and demonstrating outcomes such as time saved, claims processed or reduced turnaround time.
• Experience handling sensitive healthcare data through appropriate access controls, secure logging and approved data-handling practices.

Preferred experience

• Experience delivering solutions for US healthcare providers, RCM companies or payer-facing operations, including working with US billing teams and payer workflows.
• Experience with practice-management or EHR integrations, payer portals, explanation of benefits (EOB) documents or electronic remittance advice (ERA) data.
• Experience analyzing claim histories, revenue-cycle bottlenecks or practice performance.
• Eperience building voice agents or integrating speech-to-text and text-to-speech services is a plus.
• Familiarity with Model Context Protocol (MCP) integrations.
• Experience with Kubernetes, serverless applications or event-driven architectures.

Working with us

We are a young company, but we believe strongly in thinking long-term, while acting with urgency. Our ethos is rooted in innovation, efficiency and high-quality outcomes. We believe the future of work is AI-augmented and boundaryless.

Here are some of our guiding principles:

• Think in decades. Act in hours. As an independent company, our moat is time. While our decisions are for the long-term horizon, our execution will be fast – measured in hours and days, not weeks and months.
• Own the canvas. Throw yourself in to build, fix or improve – anything that isn’t done right, irrespective of who did it. Be selfish about improving across the organization – because once the rot sets in, we waste years in surgery and recovery.
• Use data or don’t use data. Use data where you ought to but not as a ‘cover-my-back’ political tool. Be capable of making decisions with partial or limited data. Get better at intuition and pattern-matching. Whichever way you go, be mostly right about it.
• Avoid work about work. Process creeps on purpose, unless we constantly question it. We are deliberate about committing to rituals that take time away from the actual work. We truly believe that a meeting that could be an email, should be an email and you don’t need a person with the highest title to say that out loud.
• High revenue per person. We work backwards from this metric. Our default is to automate instead of hiring. We multi-skill our people to own more outcomes than hiring someone who has less to do. We don’t like squatting and hoarding that comes in the form of hiring for growth. High revenue per person comes from high quality work from everyone. We demand it.

Please note: this is a night shift role. The work runs on Canadian Pacific business hours, which means working nights from India. We are upfront about this because it has to suit your life.

About Nexa Consultancy

Nexa Consultancy Inc is a Surrey, British Columbia (Canada) based company that helps other businesses set up everything they need to run and grow: dashboards, CRM, automation, reporting and marketing. We run our own operations on GoHighLevel, n8n and Make.com and build the same systems for our clients. Because this is ongoing work for our clients, we are looking for long-term people who will grow with us, not short-term contractors. We are hiring a full-time, remote Automation Developer in India to own this stack end to end.

What you will do

• Build, maintain and document automations in n8n and Make.com (lead intake, follow-up sequences, appointment booking, WhatsApp and email notifications, reporting).
• Own our GoHighLevel setup: pipelines, workflows, custom fields, calendars, forms, funnels and integrations.
• Connect tools through REST APIs and webhooks (GoHighLevel, Google Sheets, Gmail, WhatsApp, Meta lead forms, Cloudflare Workers, AI APIs).
• Write small scripts and serverless functions (JavaScript or Python) where a no-code step is not enough.
• Monitor scenarios, fix failures fast, and keep an eye on run quotas and costs.
• Build dashboards and reports so the team can see leads, follow-ups and conversions without asking.
• Turn a plain-English request from the Director into a working, tested automation.

What we are looking for

• 2 to 5 years of hands-on automation or integration work, with real n8n and Make.com scenarios you can show.
• Solid GoHighLevel experience (workflows, pipelines, snapshots, API). Other CRMs are a plus.
• Comfortable with REST APIs, webhooks, JSON, OAuth and debugging failed runs.
• Working JavaScript or Python for custom code steps; SQL or Google Sheets formulas are a plus.
• Clear written English. You will document what you build and explain it to non-technical teammates.
• Self-directed. This is a remote role with a small team; you will own outcomes, not just tickets.

Nice to have

• Cloudflare Workers, Zapier, Airtable, Notion, WhatsApp Business API, Meta or Google Ads integrations, OpenAI or Claude APIs.

Work setup

• Full-time, remote, from India.
• Long-term role. We want someone who stays, learns our clients' businesses and grows with the team.
• Must overlap with Canadian Pacific Time business hours for part of each day; exact schedule agreed at offer.
• Your own laptop, reliable high-speed internet and a smartphone are required.

Compensation

• INR 1,00,000 to 1,50,000 per month, which is INR 12,00,000 to 18,00,000 per year, based on experience. We are hiring for 4 positions.

How we hire

• Short screening call, then a practical exercise (build a small n8n or Make.com scenario), then a final interview with the Director.

About LeadSquared

LeadSquared is a leading sales execution and marketing automation platform trusted by 2,000+ businesses globally, including healthcare, education, financial services, and real estate. Headquartered in Bengaluru with offices across the US, UK, UAE, and Southeast Asia, we empower sales teams to close faster, smarter, and at scale.

Our AI team is at the forefront of integrating cutting-edge large language model capabilities into enterprise workflows — building intelligent agents, copilots, and automation systems that redefine how businesses operate.

Role Overview

We are looking for a Senior AI Engineer with hands-on experience building LLM-powered agents and agentic AI systems. You will design, develop, and deploy autonomous AI pipelines that solve complex, multi-step business problems — from lead qualification and follow-up automation to intelligent CRM workflows and beyond.

This role is ideal for someone who is deeply excited about the frontier of AI, can move fast, and wants their work to directly impact millions of sales professionals worldwide.

Key Responsibilities

•

Design and build LLM-powered agentic systems using frameworks such as LangChain, LlamaIndex, AutoGen, or CrewAI to automate complex, multi-step workflows.

•

Develop and maintain Retrieval-Augmented Generation (RAG) pipelines with vector databases (Pinecone, Weaviate, Chroma, pgvector) for domain-specific knowledge grounding.

•

Build and integrate tool-use and function-calling capabilities into AI agents, enabling dynamic interaction with internal APIs, databases, and third-party services.

•

Implement prompt engineering strategies including chain-of-thought, few-shot prompting, and structured output parsing to ensure reliable agent behavior.

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Design evaluation frameworks and observability pipelines (LangSmith, Helicone, custom metrics) to monitor agent performance, accuracy, and cost.

•

Collaborate with product, sales, and domain teams to translate business requirements into AI-driven solutions and features.

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Optimize LLM inference for latency and cost using techniques like caching, model distillation, quantization, and batching.

•

Stay current with the rapidly evolving LLM ecosystem and proactively propose improvements and new approaches.

•

Contribute to internal best practices, documentation, and knowledge-sharing across the engineering org.

Required Qualifications

Experience

•

2–4 years of professional software engineering experience, with at least 1–2 years focused on LLM/AI systems.

•

Proven experience shipping LLM-based products or agentic AI systems into production environments.

Technical Skills

•

Strong proficiency in Python and familiarity with async programming patterns for AI pipelines.

•

Hands-on experience with LLM APIs: OpenAI (GPT-4o), Anthropic (Claude), Google (Gemini), or open-source models (Llama, Mistral).

•

Experience with agentic frameworks: LangChain, LangGraph, LlamaIndex, AutoGen, CrewAI, or similar.

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Solid understanding of RAG architectures, embedding models, and semantic search.

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Experience with vector databases and similarity search infrastructure.

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Knowledge of REST APIs, microservices architecture, and containerization (Docker/Kubernetes).

Problem-Solving & Mindset

•

Strong ability to decompose ambiguous, open-ended problems into structured AI system designs.

•

Experience with prompt debugging, LLM evaluation, and iterative refinement workflows.

•

Ability to balance research exploration with engineering pragmatism to ship reliable systems.

Preferred Qualifications

•

Experience with multi-agent orchestration and agent memory systems (short-term and long-term).

•

Familiarity with fine-tuning or RLHF workflows for domain adaptation.

•

Background in NLP, information retrieval, or conversational AI.

•

Prior experience in B2B SaaS or CRM domain is a plus.

•

Contributions to open-source AI/ML projects or published research/blogs.

•

Experience with cloud platforms: AWS, GCP, or Azure — particularly AI/ML services

Job Overview

We are looking for an experienced AI/ML Engineer with strong full-stack development skills to design, develop, and deploy AI-powered applications. The ideal candidate should be proficient in Python backend development, frontend technologies, and LLM integration, with the ability to build end-to-end AI-native products, custom dashboards, and lightweight applications.

This role focuses on applying AI to real-world business problems through rapid prototyping, prompt engineering, Retrieval-Augmented Generation (RAG), and scalable application development.

Key Responsibilities

• Design, develop, and deploy end-to-end AI-powered applications.
• Build backend services and REST APIs using Python.
• Develop responsive frontends using React, Next.js, or similar frameworks.
• Integrate LLM APIs such as OpenAI, Claude, and Hugging Face into production applications.
• Build custom dashboards, internal tools, micro-apps, and AI-driven business solutions.
• Implement prompt engineering, embeddings, RAG pipelines, and context-aware AI systems.
• Rapidly prototype and validate ideas using modern AI-assisted development workflows.
• Optimize application performance, scalability, reliability, and AI usage costs.
• Work with data processing libraries such as Pandas and NumPy.
• Collaborate with product and business teams to translate requirements into functional AI solutions.
• Take ownership of features from ideation and development through testing, deployment, and production support.

Required Skills & Qualifications

• 2+ years of experience in software engineering, AI engineering, or application development.
• Strong proficiency in Python and backend development.
• Hands-on experience with React, Next.js, or similar frontend technologies.
• Practical experience integrating LLM APIs such as OpenAI, Claude, or Hugging Face.
• Understanding of REST APIs, microservices, and system design principles.
• Knowledge of prompt engineering, embeddings, and RAG architectures.
• Experience with data processing using Pandas and NumPy.
• Ability to independently build, test, and deploy full-stack applications.
• Strong problem-solving, debugging, and analytical skills.
• Ability to work in a fast-paced environment with a strong ownership mindset.

Good to Have

• Experience with LangChain, LlamaIndex, or similar AI frameworks.
• Familiarity with vector databases such as Pinecone, Weaviate, or Supabase.
• Experience building AI chat interfaces, copilots, assistants, and custom dashboards.
• Familiarity with cloud platforms, application deployment, and production monitoring.
• Experience with AI-assisted coding tools and rapid prototyping workflows.

What We Are Looking For

• A full-stack AI engineer who is comfortable working across both backend and frontend development.
• Someone focused on building practical AI-powered products rather than only training machine learning models.
• A developer who can prototype quickly, validate ideas, and iterate efficiently using a “vibe coding” approach.
• A self-driven professional who can take ownership of a feature from concept to production.

Please note that this job is only for Ahmedabad location.

ou will work closely with AI engineers, product teams, and domain experts to build intelligent document processing and knowledge automation solutions. Responsibilities include:

• Develop AI-powered document ingestion and processing pipelines.
• Build knowledge extraction engines using NLP, Machine Learning, and Generative AI.
• Develop document-to-knowledge compilers that transform PDFs, Word documents, policies, regulations, and manuals into structured knowledge.
• Build AI agents and Agentic AI workflows for enterprise automation.
• Develop rule extraction and rule generation frameworks from business documents.
• Create semantic search and enterprise knowledge retrieval solutions.
• Develop backend APIs and AI services using Python.
• Design and optimize document processing pipelines for scalability and performance.
• Build and maintain MySQL databases for knowledge repositories and AI applications.
• Integrate LLMs from providers such as OpenAI, Azure OpenAI, Gemini, Claude, and open-source ecosystems.
• Collaborate with cross-functional teams to design scalable AI architectures.
• Participate in code reviews and follow software engineering best practices.
• Continuously evaluate and adopt emerging AI and GenAI technologies.

REQUIRED SKILLS — PROGRAMMING & DEVELOPMENT

• Strong proficiency in Python and a solid understanding of Object-Oriented Programming (OOP).
• Experience building REST APIs and backend services.
• Experience working with JSON, XML, and structured data formats.
• Knowledge of software design patterns and scalable architecture.
• Strong debugging, analytical, and problem-solving skills.

ARTIFICIAL INTELLIGENCE & MACHINE LEARNING

• Strong understanding of Machine Learning concepts and algorithms.
• Experience with Natural Language Processing (NLP) and Generative AI solutions.
• Hands-on experience with Large Language Models (LLMs).
• Understanding of prompt engineering techniques.
• Knowledge of Agentic AI concepts and AI agent architectures.
• Experience developing AI-powered applications and workflows.

TECHNOLOGY STACK

AI & GenAI: Python · OpenAI · Azure OpenAI · Hugging Face · Agentic AI Frameworks · LLMs · NLP · Machine Learning

Knowledge Systems: ChromaDB · Pinecone · FAISS · Vector Databases · Semantic Search

Document Processing: Docling · OCR · PDF Processing · Apache Tika · Document Intelligence

Backend: Python · FastAPI · Flask · REST APIs

Database: MySQL

Tools & Technologies: Git · Docker · JSON · CI/CD · Azure / AWS / GCP

AI / Backend Engineer — Remote (India / Overseas)

Company: Ink'd

Compensation: $1,500–$2,500 USD/month, depending on experience

Type: Independent contractor, long-term opportunity

Ink'd is building a voice-first AI platform for residential real estate transactions. Our AI assistant allows real estate agents to generate contracts, automate workflows, and complete transaction documentation through natural conversation.

We're looking for a highly capable AI/backend engineer to help scale and maintain our production platform.

Responsibilities

• Build and maintain production AI agent workflows
• Develop integrations with third-party APIs and services
• Work with LLMs, structured data extraction, and document generation
• Troubleshoot production systems and improve reliability
• Build scalable backend services and maintain databases
• Collaborate directly with the founder and engineering team

Technical experience

• Python, FastAPI, Node.js, and REST APIs
• LLM APIs, tool calling, and agent orchestration
• PostgreSQL and cloud infrastructure
• GitHub, CI/CD, debugging, and deployment
• Experience with voice AI, WebSockets, or document processing is a major plus

What we're looking for

Someone who has independently shipped production software, can troubleshoot unfamiliar systems, communicates clearly, and takes ownership of their work.

Please include your GitHub, two examples of production systems you've built, your specific contributions, monthly compensation expectations, and availability.

Product Engineer — Role Summary

We are looking for a Product Engineer to build user-facing products that combine AI capabilities with practical applications. You will work at the intersection of software engineering and AI, developing autonomous, agent-driven systems that solve complex educational and research problems.

Key Responsibilities:

• Product Development: Design, build, and deploy production-ready applications powered by LLMs and AI agents.
• Data Engineering: Build scalable ETL/ELT pipelines to process structured and unstructured data, including text and audio, for RAG and model fine-tuning.
• Agentic Workflows: Develop multi-step AI agents with tool calling, APIs, databases, search, reasoning, and memory.
• Rapid Prototyping: Turn ideas and research concepts into interactive, production-ready applications.
• AI Integration: Use frameworks such as LangChain, LlamaIndex, AutoGen, or custom orchestrators to integrate AI into scalable systems.
• User Experience: Transform raw AI outputs into reliable, intuitive, and responsive user experiences.
• Collaboration: Work closely with ML researchers and data engineers to integrate custom and fine-tuned models.
• Observability: Monitor agent behavior, manage edge cases, reduce hallucinations, and improve reliability in production.

The ideal candidate combines strong software engineering, AI/LLM expertise, data engineering, and product thinking, with the ability to take an AI concept from prototype to production.

AI Engineer

LLMs, Agents & AI Services

📍 Mumbai (On-site) | Full-time | 2-4 years

About the Role:

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies.

AI is core to how we design, deliver, and scale software for our customers.

We are hiring an AI Engineer for a dedicated client engagement building a complex production AI platform, working on the AI capabilities and agentic features at the core of the product.

The mandatory requirement for this role is at least one AI feature personally shipped to production for real users, with operational ownership.

The role suits someone who thinks quickly on solutioning, can take an ambiguous problem to a working prototype in days, and has the discipline to carry it through to production with predictable economics.

You will work alongside the Senior AI Engineer and the wider pod, with ownership of parts of the AI surface area of the product.

Responsibilities:

Solutioning and POCs

Translate ambiguous customer problems into working POCs at speed.

Pick the right model, framework, and architecture, and demonstrate value early before scaling investment.

LLM Application Development

Build AI features and services using LLM APIs from OpenAI, Anthropic, Google, and self-hosted open-weight models (Llama, Qwen, Mistral).

Choose the right model per use case based on cost, latency, capability, and context-window trade-offs.

Agentic System Design

Design and implement agentic workflows using LangGraph, CrewAI, AutoGen, LlamaIndex Agents, or custom orchestration.

Cover tool use, planning, memory, and multi-step reasoning appropriate to the problem.

API and Service Development

Build production AI services and APIs using Python and FastAPI.

Handle streaming responses, async processing, structured outputs, retries, and graceful degradation when models or tools fail.

Retrieval and Tool Integration

Implement RAG pipelines with vector databases (Pinecone, Weaviate, Qdrant, pgvector, Chroma), embeddings, chunking strategies, hybrid search, and reranking.

Integrate external tools, internal APIs, and document sources through tool-calling and MCP-style patterns.

Cost Analysis and Unit Economics

Model the per-request and per-user cost of every AI feature before it ships.

Track token usage, prompt caching, batching, and model-routing strategies.

Drive measurable improvements in unit economics.

Production Hardening

Add observability and tracing (LangSmith, Langfuse, OpenTelemetry), guardrails, content safety checks, prompt injection defences, and fallback behaviour.

Prompt Engineering and Evaluation

Design, test, and iterate prompts with measured outcomes.

Build evaluation harnesses for accuracy, hallucination, latency, and cost.

Run benchmarks across models and prompt variants before locking in a design.

Requirements:

AI Feature Shipped to Production (Mandatory)

Must have personally built and shipped at least one AI feature that runs in production for real users, with operational ownership.

POCs, internal demos, and one-off scripts do not qualify.

2 to 4 Years of Professional Software or AI Engineering Experience

With at least one production AI feature owned end to end.

Strong Python Proficiency and API Development with FastAPI

Comfort with type hints, async, packaging, testing, streaming responses, and authentication.

Production-grade Python, not notebook-only code.

Hands-on Depth Across the LLM and Agent Stack

Working experience with at least two of OpenAI, Anthropic Claude, Google Gemini, or self-hosted open-weight models (vLLM, Ollama, Together, Replicate).

Working familiarity with at least one agent framework (LangGraph, CrewAI, AutoGen, LlamaIndex Agents) or hand-rolled equivalent.

Working knowledge of RAG, embeddings, and vector databases (Pinecone, Weaviate, Qdrant, pgvector, Chroma).

Solutioning Speed and POC Velocity

Demonstrated ability to move from a fuzzy problem to a working prototype in days.

Strong instinct for what to build first, what to defer, and what to throw away.

Cost Discipline for Production AI

Ability to calculate, monitor, and optimise the cost of LLM APIs, tokens, embeddings, vector store usage, and infrastructure.

Treats unit economics as a first-class concern.

AWS Familiarity

Working knowledge of EC2, S3, IAM, and at least one of Bedrock, SageMaker, or equivalent.

Comfortable in a Fast-Moving Environment

Self-directed, comfortable with ambiguity, takes ownership without being asked, and ships under shifting priorities.

Strong Written and Spoken English Communication

Able to explain trade-offs to non-AI engineers, designers, product managers, and clients in plain language.

Nice to Have

• fine-tuning or LoRA, QLoRA, PEFT exposure
• MCP server authoring
• eval framework experience (LangSmith, Promptfoo, Ragas, DeepEval)
• open-source AI contributions
• multi-modal models (vision, audio)