Strategic Project Manager (Design, Tech, Marketing)

Job Responsibilities:

1. Understand the requirements and work with different teams.

2. Create design concept and detail engineering

3. Design considering manufacturability, cost, performance and durability.

4. Conduct design review to improve product performance and resolve technical issues.

5. Knowledge in GD&T,

6. Good knowledge in Tooling, fixture and jigs would be a plus.

7. Knowledge of manufacturing / production / assembly processes would be a plus.

8. Hands on experience in various manufacturing processes would be a plus.

9. Good knowledge on any of the 3D modeling software (SolidWorks).

10. Good in engineering mechanics, strength of materials & theory of machines.

11. A good grasp of engineering and design principles

12. experience in sheet metal design, machine design, material handling equipment design etc.

13. Experience with prototype testing and evaluation is highly desirable.

14. Knowledge of manufacturing processes and assembly techniques.

15. Excellent problem-solving skills and the ability to think creatively to overcome design challenges.

16. Document and maintain comprehensive design specifications, technical reports, and project documentation

17. The Design Engineer is responsible for developing, modifying, and improving products, components, and systems based on technical requirements. This role involves concept development, 3D modeling, prototyping, testing, and ensuring product designs meet quality, cost, and performance standards.

For Research & Product Engineer roles, all of the below experience is mandatory:

* Design for plastic products

* Design for sheet metal products

* Design for manufacturing

* Product assembly and functional testing

* Drafting for machine shop vendors

Company name: JPMorgan (JPMC)

Job Category:
 Predictive Science

Location: Parcel 9, Embassy Tech Village, Outer Ring Road, Deverabeesanhalli Village, Varthur Hobli, Bengaluru

Job Schedule: 
Full time

JOB DESCRIPTION

JPMC is hiring the best talents to join the growing Asset and Wealth Management AI team. We are executing like a startup and building next-generation technology that combines JPMC unique data and full-service advantage to develop high impact AI applications and platforms in the financial services industry. We are looking for hands-on ML Engineering leader and expert who is excited about the opportunity. 

As a senior ML and GenAI engineer, you will play a lead role as a senior member of our global team. Your responsibilities will entail hands on development of high-impact business solutions through data analysis, developing cutting edge ML and LLM models, and deploying these models to production environments on AWS or Azure. 

You'll combine your years of proven development expertise with a never-ending quest to create innovative technology through solid engineering practices. Your passion and experience in one or more technology domains will help solve complex business problems to serve our Private Bank clients. As a constant learner and early adopter, you’re already embracing leading-edge technologies and methodologies; your example encourages others to follow suit. 

 Job responsibilities 

• Hands-on architecture and implementation of lighthouse ML and LLM-powered solutions 

• Close partnership with peers in a geographically dispersed team and colleagues across organizational lines 

• Collaborate across JPMorgan AWM’s lines of business and functions to accelerate adoption of common AI capabilities 

• Design and implement highly scalable and reliable data processing pipelines and deploy model inference services. 

• Deploy solutions into public cloud infrastructure 

• Experiment, develop and productionize high quality machine learning models, services, and platforms to make a huge technology and business impact 

 Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience

• MS in Computer Science, Statistics, Mathematics or Machine Learning. 

• Development experience, along with hands-on Machine Learning Engineering 

• Proven leadership capacity, including new AI/ML idea generation and GenAI-based solutions 

• Solid Python programming skills required; with other high-performance language such as Go a big plus 

• Expert knowledge of one of the cloud computing platforms preferred: Amazon Web Services (AWS), Azure, Kubernetes. 

• Experience in using LLMs (OpenAI, Claude or other models) to solve business problems, including full workflow toolset, such as tracing, evaluations and guardrails. Understanding of LLM fine-tuning and inference a plus 

• Knowledge of data pipelines, both batch and real-time data processing on both SQL (such as Postgres) and NoSQL stores (such as OpenSearch and Redis) 

• Expertise in application, data, and infrastructure architecture disciplines 

• Deep knowledge in Data structures, Algorithms, Machine Learning, Data Mining, Information Retrieval, Statistics. 

• Excellent communication skills and ability to communicate with senior technical and business partners 

 Preferred qualifications, capabilities, and skills

• Expert in at least one of the following areas: Natural Language Processing, Reinforcement Learning, Ranking and Recommendation, or Time Series Analysis. 

• Knowledge of machine learning frameworks: Pytorch, Keras, MXNet, Scikit-Learn 

• Understanding of finance or wealth management businesses is an added advantage 

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Job Role: MERN Stack developer

Experience: 2-4 years

Location: Remote

About Us:

At Troopr Labs, we are imagining a future where an AI-powered conversational platform is at the center of your digital workplace delivering delightful employee experiences. The potential of this future is what drives us every day.

We are a small tightly knit team building world class software products used by companies like Spotify, Starbucks, Netflix and Snowflake. This is a full time remote position with the opportunity to work directly with the founders and make a direct and immediate impact on the productivity of 1000s of teams around the world.

As a Product Developer at Troopr, you'll be at the forefront of building world class AI products with a particular focus on conversational chatbot solutions.

Typical day in the job:

* Develop, test, and deploy clean, maintainable, and well-documented code

* Create interactive and user-friendly web interfaces using React

* Implement server-side logic, RESTful APIs and database interactions

* Design, maintain, and optimize MongoDB databases

* Participate in code reviews to ensure code quality

* Troubleshoot production issues and implement fixes for them

* Optimize code for performance and scalability

* Stay current on relevant industry trends, technologies and best practices

* Collaborate across teams in an agile environment

* Mentor junior developers as needed

Typical profile of person who can do this job well:

* 3 to 5 years of professional software development experience, with a focus on the MERN stack.

* You have excellent analytical and critical thinking skills

* You have exceptionally strong understanding of Javascript fundamentals

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Experience: 4.1-7 years
• Must have Skills: JavaScript ES6, MySQL, RabbitMQ, Redis, Node JS
• Strong technical background with node.js, event loop understanding, unit testing, developing web application & APIs, event & stream, call-back & closures, promise, async/await, accessing file system, Optimization techniques.
• Strong experience in JavaScript, Express.js, GraphQL
• Strong knowledge of REST, microservices, cloud development and design patterns
• Comfortable using modern tools and platforms such as Docker, Jenkins, Gitlab CI, etc.
• Comfortable using agile methodologies.
• Understanding of different components such as web server, storages, integrations
• Should have worked on designing and building server-side solutions (in any technology), build process of node.js, CI/CD process of node.js, multi-tasking (working on multiple things at same time)
• Good knowledge of functional and Object-Oriented Programming
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.
• Familiarity with Azure pipeline
• Should have experience in Identifying software application weaknesses and target areas and sketching out ideas for automated software test procedures. Reviewing software bug reports and highlighting problem areas.
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

RESPONSIBILITIES:

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

• Deep knowledge in designing and developing C# .NET based Web applications (MVC, Web APIs).
• Design, develop, update and maintain product
• Proficiency in managing SQL Databases and writing optimised queries.
• Should be able to work independently on a project
• Experience in at least one of the frond-end frameworks - jQuery / Angular / VueJS / Etc..

• Knowledge on AWS or Azure or similar cloud environment knowledge is nice to have
• SaaS based Product development experience is an advantage
• Knowledge in Azure Functions or AWS Lambda is good to have

• Communicate with clients via phone / e-mail for requirement discussions, implementations & support.
• Very friendly and a challenging environment, where you get to work with the BEST of North American and UK clients with the latest technologies

In a mobile-first world, there is always an inevitable risk posed by cyber security concerns, which is addressed by our client through API-based solutions. They focus on securing mobile-first enterprises against new age cyber fraud. Their aim is to reduce risk and accelerate the growth of all mobile transactions.

• Devising campaigns and strategies to increase end-consumer sign-up
• Being guardian for the Conversion rate optimization (CRO) for the entire merchant funnel - Landing page, Signup, Onboarding, Referral and Engagement
• Handling all merchant lifecycle communication to optimize merchant funnels via emails, sms, push notifications and more
• Working closely with Product team to create viral loops across the merchant and consumer lifecycle to drive sustainable product-led growth
• Working on content for various use cases and mediums - blogs, video scripts, ads copies, landing pages, social media copies, etc.
• Enabling sales and business teams with lead generation - sales kits, testimonials, case-studies to better the conversion funnel
• Improving merchant sign-ups to keep the top-line ticking - community building, webinars, event organization etc. to increase brand awareness

What you need to have:

• At least 3+ years experience working in D2C/ SaaS/ Payments space with focus on building strategies around growth, conversions, engagement and retention either in a product marketing/ growth marketing role
• Ability to build a trackable and transparent leads pipeline for sales teams to hunt
• Excellent verbal and written communication skills
• Experience with analytics and event tracking tools (Mixpanel, Google Analytics)
• Experience with marketing automation tools or CRMs
• Experience with HubSpot would be a bonus    

• You will be responsible for the execution, performance and reporting of the paid social campaigns
• Manage and oversee social media content and define the KPI's
• Measure the success of every social media campaign
• Media planning based on brief parameters and media strategy
• Work with copywriters and designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales and Product Development teams
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals and influencers via social media to create a strong network

Requirements:

• Minimum 4 years of experience as a Social Media Specialist or similar role
• Experience in setting up campaigns on Facebook, Twitter and/or Snapchat Ads Manager
• Bonus if you have experience on DSP platforms
• Understanding of SEO and web traffic metrics
• Experience with doing audience and buyer persona research
• Critical thinker and problem-solving skills
• Bachelor's degree in Marketing or relevant field

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

What You’ll Do

• Experience working in eCommerce industry managing high volume applications with an experience of 7 yrs or more. 
• Expertise in application development with IBM (Sterling) Order Management Fulfillment Suite with a minimum of 4 to 5 yrs of experience. 
• Implementation Experience in Sterling order management with versions greater than 9.0 is preferred. Experience in XML, XSD, SOAP and REST services. 
• Expertise in at least one application server; Websphere MQ or JBoss or Weblogic.
• Subject matter expertise in building large-scale retail B2C web applications using Supply Chain and Logistics Systems. 
• IBM Sterling Order Management System Configuration Deployment Toolkit (Sterling CDT), Global Inventory Visibility. Caching technologies is a plus. 
• Comprehensive SDLC experience including strong design skills use of UML, patterns. 
• Agile and waterfall implementation principles and practices. 
• Use of version control management such of SVN, CVS, or GIT. 
• Production environment deployment and maintenance. 
• Provide support in troubleshooting / investigations pertaining to the order management systems. 
• Respond quickly to critical requests. 
• Ability to analyze and design data model. Solid hands-on understanding of DB for the Web environment. 
• Performance tuning and optimization for scalability and high availability. 
• Upgrading experience on IBM Sterling Order Management System to 9.3 or higher is a plus.
• Experience working on Omni Channel Implementations with IBM Sterling OMS is a plus. 
• Exposure towards Cassandra is a plus.  

What You Know

• Set your ECommerce skill set to work, helping to execute business requirements into specific systems, applications, or processes in business-to-consumer (B2C) environments. 
• Showcase your in-depth technical knowledge and functional knowledge in IBM Sterling OMS building confidence at client place. 
• Train and guide new team members on Sterling technical and business concepts. 
• Able to support in design or POC s to solve business problems in IBM Sterling OMS for new client initiatives. 
• Should be excited to work on projects that require both Sterling and Java/J2ee. 
• Build services around Sterling using Java, Rest and SOAP web services. Should be very strong in core Java.
• Should be having fair idea in building unit tests around the code implemented.
• Knowledge on continuous integration is needed.
• You will also ensure that the organization's implementations meet the scalability and reliability required for eCommerce operation, as well as analyze and optimize database and core commerce functions for maximum performance.

Education

• Bachelor’s / Master’s degree in specific technical fields like computer science, math, statistics preferred; or equivalent practical experience