Store Manager – Premium Lifestyle Apparel

Job Title: Golang Engineer

Duration: Full-time

Location: Bangalore 

Required:

·      Demonstrable experience in at least one back-end type safe programming language (Golang Preferred but other experience can be considered).

·      Comfortable/experienced with back-end micro-service architecture and communication, specifically REST and asynchronous messaging services (e.g., Kafka, RabbitMQ etc.)

·      Comfortable/experience within a Scrum framework working with as part of a team to deliver business functions and customer journeys that are tested and automated throughout the CICD pipeline to production

Desired:

·      Bachelors Degree in computer science, computer engineering, or other technical discipline, or equivalent work experience.

·      Experience in professional software development. Solid understanding of test-driven development, including unit, component, functional, system integration and regression tests.

·      Knowledge of software engineering methodology (Agile, incl Scrum, Kanban, SAFe, Test-Driven Development (TDD), Behavior Driven Development (BDD) and Waterfall).

·      Knowledge of any or all of the following technologies is desired: Kafka, Postgres, Golang, Git, gRPC, Docker, GraphQL.

·      Experienced in continuous integration (CI), continuous deployment (CD) and continuous testing (CT), including tools such as Jenkins, Rally and/or JIRA and version control such as GIT or SVN.

Manual Tester with Airlines Cargo domain experience

•       Experience: 5–12 Years

•       Locations: Chennai, Bangalore, Trivandrum, Cochin

•       Notice Period: Immediate to <30 days

Skillset and Responsibilities of Agile QA

Skillset:

• Experienced test analyst or consultant with 6-10 years of experience in software testing

• Robust knowledge and prior experience in Airline Cargo domain

• Prior work experience in Agile scrum or SAFe 

• Experience in requirement understanding and user story grooming 

• Ability to understand the functionality of the application under test

• Testing Tools: Microfocus ALM, JIRA, ReadyAPI, Enterprise Architect

• Prior experience in backend service testing with ReadyAPI or Postman, API debugging/root cause analysis

• Working knowledge of microservice architecture and cloud database

• Working knowledge of CI/CD pipeline (GIT etc)

• Working experience in defect management process and tools 

• Working knowledge or experience in automation tools (Cypress, Selenium) will be nice to have

 Responsibilities:

 • Define the functional and technical approach to the implementation of the tests

• Help estimate the scope and size of the testing effort for each user story/product backlog within the PI Planning

• Analyze user stories and design/develop Test Models and Test cases

• Review test model and test cases with BA / Product Owner

• Develop backend test suites in readyAPI for user story testing 

• Identify frontend regression test cases and handover to TA team for automation

• Develop and maintain automated test suites for microservices 

• Execute automated backend regression test suites in pipeline for iterations and PROD releases

• Analyze of test results, defect logging and retest

• Work closely with developers to assess and advise on testability

• Test throughout the sprint

• Work collaboratively and productively with the product owner /Business owner and the customer to form acceptance criteria, Help to define definition of done (DoD)

• Present tested feature within iteration reviews and system demos 

• Attend and actively participate in PI Plannings  

• Participate all sprint planning , pre- and post sprint release ceremonies

• Meet with developers and BAs for short hand-off demonstrations and share the iteration demos with the devs 

• Attend sprint retrospectives and ART retrospectives 

• Help in Determining and advising which tests should be automated at which layer

• Help the developers or the TA team in writing automated tests and analyze the results of the automated tests

Job Title: Customer Success Associate

Location: Pune

Work Mode: Work from Office

Experience Required:

Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers

Key Responsibilities:

Handle outbound calls efficiently.

Provide exceptional customer service and sales advisory.

Address customer queries and objections effectively.

Assist customers in understanding products and services.

Required Skills:

Excellent English communication skills (spoken & written).

Strong objection-handling and persuasion skills.

Qualification:

Any Graduation (Mandatory)

Interview Rounds:

HR Round

Versant Round

Operations Round

Client Round

Working Days & Shifts:

6 days a week (Rotational Week Off)

Rotational shifts

Job Description

We are seeking a skilled DevOps Specialist to join our global automotive team. As DevOps Specialist, you will be responsible for managing operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing support for critical application environments for industry leaders in the automotive industry. 

Responsibilities:

Daily maintenance tasks on application availability, response times, pro-active incident tracking on system logs and resources monitoring

Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users. 

Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.

Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues. 

Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions. 

Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).

Requirements:

DevOps Skillset: Logfile analysis /troubleshooting (ELK Stack), Linux administration, Monitoring (App Dynamics, Checkmk, Prometheus, Grafana), Security (Black Duck, SonarQube, Dependabot, OWASP or similar)

Experience with Docker.

Familiarity with DevOps principles and ticket tools like ServiceNow.

Experience in handling confidential data and safety sensitive systems

Strong analytical, communication, and organizational abilities. Easy to work with.

Optional: Experience with our relevant business domain (Automotive / Manufacturing industry, especially production management systems). Familiarity with IT process frameworks SCRUM, ITIL. 

Skills & Requirements

DevOps, Logfile Analysis, Troubleshooting, ELK Stack, Linux Administration, Monitoring, AppDynamics, Checkmk, Prometheus, Grafana, Security, Black Duck, SonarQube, Dependabot, OWASP, Docker, CI/CD, Jenkins, GitLab, Kubernetes, AWS, Azure, ServiceNow, Incident Management, Change Management, Problem Management, Documentation, Communication, Analytical Skills, Organizational Skills, SCRUM, ITIL, Automotive Industry, Manufacturing Industry, Production Management Systems.

• Participate and collaborate with the users, business analyst, quality assurance/quality control analyst in the gathering of user requirements and specifications.
• Analyze technical and business requirements and translate these into basic and detailed technical design.
• Participate and conduct feasibility study, research and development, prototyping and proof of concept (PoC) in implementing new/existing systems, solutions and processes.
• Participate in the technical and project documentation such as but not limited to functional, system and technical design, requirements and specifications.
• Develop, customize, enhance, fix and maintain codes, applications and systems.
• Create test scenarios and data and conduct or participate in non-functional and functional testing (e.g., unit testing, system testing, integration testing, etc.).
• Document, analyze and report test results.
• Develop and review codes, programs and configurations to verify consistency and conformance with established programming and industry standards, guidelines, policies and practices.
• Conduct incident and problem analysis, data gathering, investigation and resolution of issues, and provide technical consultancy, assistance and support.
• Deliver the required systems/applications/solutions on time and based on agreed budget and specifications.
• Identify, assess and recommend opportunities for application and process improvement.
• Prepare reports, manuals and other documentation on the status, operation and maintenance of software.
• Provide regular and effective progress updates to the project manager/team lead/supervisor/immediate manager.
• Actively participate in and lead the peer review and status meeting to communicate progress and escalate risks and roadblocks.
• Prepare training materials and provide assistance in conducting the training to users or other members of the team.
• Responsible for the information security by protecting confidential information from unauthorized access, ensuring the integrity of the information and information system, taking appropriate measures to manage security risks and following and complying with the laws, legislations and terms of contracts.
• Perform other duties as assigned, if necessary.

Responsibilities:

• The candidate will get an opportunity to work on AI/ML technologies using NodeJS for web applications.
• Deliver high-quality code in a fast-paced customer-facing product.
• Specify, design, and implement the functionality and behaviors of the web infrastructure.
• Be involved in the full life-cycle of development from concept through integration, test, and high web traffic deployments.
• Interface with the firmware team as well as clients and end-users of the products.
• API development using REST JSON/XML, and security standards like OAuth.

Requirements:

• BTech or MTech in Computer Engineering, Computer Science, or other similar majors.
• Experience building products with full-stack technologies, and an excellent understanding of computer science fundamentals, data structures, and algorithms.
• Must have experience in version control systems like GIT.
• Strong in NodeJS, MySQL, MongoDB, Kafka, Elasticsearch.

Roles and Responsibility

1. Looking after entire field operations

2. Coordinate with the sales and technical team to resolve the issues.

3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.

4. Addressing customer inquiries, concerns and suggestions.

5. Detect repetitive issues and finding a relevant solution for that.

6. Work along with the tech team to fine issues w.r.t to the product and make it stable.

7. Analyze and summarise the day’s work and reporting it to the team manager.

8. Manage maintenance of equipment / devices and services.

Note:

• MUST OWN TWO-WHEELER WITH DRIVING LICENSE
• CANDIDATE WHO CAN JOIN IMMEDIATELY.
• FIXED TRAVEL REIMBURSEMENT.