Senior architect

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

HR Admin executive 

Location: Vikhroli west, Mumbai

CTC upto : 3 LPA

Working days: Monday to Saturday (All Saturdays are working)

Experience: 2 to 4 years, fresher can apply

Responsibilities

• Source, qualify and match candidates to defined profiles and specific open requisitions.
• Develop a thorough understanding of the profiles for which you are searching by forming and maintaining a relationship with the hiring manager and internal stakeholders and coordinating with them daily. 
• Prepare and process all necessary employment documentation (e.g., offer letters, appointment letters, and relieving letters).
• Provide general administrative support to senior management and other departments. 
• Work with a database for sourcing and tracking candidates
• Create a talent pool for prospects
• Maintaining Trackers and coordinating with the hiring managers
• Responsible for end-to-end Recruitment Cycle.
• Support to other department 
• Client visit to resolve their queries
• Admin related work

Requirements

• Any Graduate/Post Graduate
• Should have excellent communication skills
• Passion for HR and Talent Acquisition methods
• Exceptional oral and written communication skills in English

Key Factors:

1. Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
2. Strong understanding of the admission processes and challenges faced by educational institutions.
3. Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
4. The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
5. Ability to build and nurture long-term relationships with customers.
6. Strong negotiation and closing skills, with attention to detail in contract and agreement management.
7. Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
8. Willingness to travel within the assigned territory as required.
9. Bachelor's or Master’s degree in business, marketing, education, or a related field is preferred.

Data Engineer / Data Platform Engineer

This role is focused on Data Engineering, Pipeline Operations, and Platform Reliability. The candidate will be responsible for building, maintaining, monitoring, and optimizing large-scale data pipelines running on modern cloud-based data platforms.

Key Responsibilities

• Design, develop, and maintain data pipelines using Apache Spark and Apache Flink.
• Manage workflows and orchestration using Apache Airflow.
• Work with Databricks for large-scale data processing.
• Monitor production pipelines and ensure high availability and reliability.
• Troubleshoot pipeline failures and perform root cause analysis (RCA).
• Optimize Spark jobs and clusters for performance and cost efficiency.
• Build monitoring dashboards and alerts using Datadog, CloudWatch, or Prometheus.
• Collaborate with Data Engineering, BI, and Platform teams.
• Support incident management and production operations.
• Document processes and mentor junior engineers.

A construction manager's job description includes planning, managing, and overseeing a construction project from start to finish. They are responsible for ensuring that the project is completed safely, on time, and within budget. 

Responsibilities of a construction manager:

• Planning

To plan the project and delegate tasks to their team. They also identify and resolve issues before they impact the project's schedule, budget, or quality. 

• Budget management

To track project expenses and manage cost overruns. They must find ways to minimize unnecessary expenses. 

• Time management

Must manage time efficiently to ensure that each phase of the project completes on time. 

• Leadership

Need to be able to lead and manage human resources. They also need to be able to negotiate contracts and maintain good relationships with contractors, clients, and city officials. 

• Construction knowledge

Need to have expert knowledge of building products, construction details, and relevant rules, regulations, and quality standards. 

• Computer skills

Should be proficient in Microsoft Office and general computer software. They should also be comfortable reading and understanding blueprints and drawings. 

Should have BE degree in Mechanical with minimum 5 Yrs experience

Job Description:

1. Engages in superior customer service by making information readily available
2. Management of content in all social media channels, website and sales collateral
3. Persists in sales even in the face of failure
4. Demonstrates products and services as deemed necessary by airlines and management
5. Schedules appointments and meetings as necessary
6. Management of sales questionnaires and answers to questions from clients
7. Makes product knowledge readily available to self and other sales people through various resources
8. Finds ways to sell products in the face of a down market
9. Researches client base to find new types of customers and sells to them accordingly
10. Creates a plan for gaining customers and then retaining them based on warranties or guarantees

Candidate Description:

• MBA Graduate with one plus years of experience in Software Product Marketing and Sales.
• Good Analytical and creates a plan for engaging the target market
• Analyzes the competition to create a plan for engagement
• Makes product appeal to the target market
• Optimize the sales process with learnings from each win and loss
• Regularly scans information on the web for ideas on best practices in sales, marketing and product management
• Plans and sets up booths at trade shows and demonstrates the quality or uses of a product
• Demonstrates superior time management skills and meets deadlines

Greetings from eNoah iSolution !!!

Position: Senior Magento Developer

Exp: 4 - 7 yrs

Type: Contract - 3 months (extendable to 6 months)

Good to have:

Experienced in Front End - HTML5, CSS3, Jquery, Javascript, Backend - PHP, MySQL

Should have experience in CMS - Magento 2 more than 2 years

Job Description:

• Experience designing and developing responsive ecommerce portals
• Extremely fluent with HTML5/XHTML and CSS
• Experience working with PHP, JavaScript, and jQuery
• Ability to write JavaScript with and without the use of frameworks such as jQuery
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes to have consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Experience developing web solutions in Magento and PHP implementations in a LAMP environment
• Ability to architect enterprise Magento solutions including data, display, and information architecture
• Advanced site-building experience including deep familiarity with Magento modules
• Experience creating custom Magento modules
• Experience building responsive websites using Magento CMS, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery
• Knowledge of PHP, PHP files and theme functions, and knowledge of the Magento theme layer