Product Designer / Senior Product Designer

The Cloud Engineer will design and develop the capabilities of the company cloud platform and the automation of application deployment pipelines to the cloud platform. In this role, you will be an essential partner and technical specialist for cloud platform development and Operations. 

Key Accountabilities 

Participate in a dynamic development environment to engineer evolving customer solutions on Azure. Support SAP Application teams for their requirements related to Application and release management. Develop automation capabilities in the cloud platform to enable provisioning and upgrades of cloud services. 

Design continuous integration delivery pipelines with infrastructure as code, automation, and testing capabilities to facilitate automated deployment of applications. 

Develop testable code to automate Cloud platform capabilities and Cloud platform observability tools. Engineering support to implementation/ POC of new tools and techniques. 

Independently handle support of critical SAP Applications Infrastructure deployed on Azure. Other duties as assigned. 

Qualifications 

Minimum Qualifications 

Bachelor’s degree in a related field or equivalent experience 

Minimum of 5 years of related work experience 

PREFERRED QUALIFICATIONS 

Supporting complex application development activities in DevOps environment. 

Building and supporting fully automated cloud platform solutions as Infrastructure as Code. Working with cloud services platform primarily on Azure and automating the Cloud infrastructure life cycle with tools such as Terraform, GitHub Actions. 

With scripting and programming languages such as Python, Go, PowerShell. 

Good knowledge of applying Azure Cloud adoption framework and Implementing Microsoft well architected framework. 

Experience with Observability Tools, Cloud Infrastructure security services on Azure, Azure networking topologies and Azure Virtual WAN. 

Experience automating Windows and Linux operating system deployments and management in automatically scaling deployments. 

Good to have:

1) Managing cloud infra using IAC methods- terraform and go/golang

2) Knowledge about complex enterprise networking- LAN, WAN, VNET, VLAN

3) Good understanding of application architecture- databases, tiered architecture

Job Title: Email Outreach & Marketing Specialist

• Location: Gurgaon
• Experience: 0-1 year
• Employment: Full-time (5 days)
• Salary: 4-5 LPA

Immediate availability to join is required.

Responsibilities:

• Develop targeted email campaigns and draft personalized outreach emails for prospects and partners.
• Analyze campaign data to optimize for better results, including email subject lines.
• Maintain and organize data effectively, multitask, and execute experiments with creativity.
• Monitor and analyze email performance metrics, including open rates, click-through rates, and conversions.
• Implement A/B testing to refine email content, subject lines, and calls-to-action.
• Segment email lists based on user behavior and demographics to personalize content.
• Conduct cold calls as required to drive engagement and book meetings.
• Occasionally conduct face-to-face client meetings.
• Create email databases for lead generation and stay updated with industry trends and best practices in email marketing.

Must-Haves:

• Excellent writing and communication skills.
• Familiarity with AI language models and prompting.
• Analytical mindset and data interpretation abilities.
• Passion for startups and entrepreneurship.
• Immediate availability to join.
• Ability to multitask in a fast-paced environment.

Dear Candidate,

Greetings for the day! Hope you are doing well.

Here’s the thing: we at MSys are looking for Python Automation Engineer, someone who can play a pivotal role in shaping our future. This is an opportunity for you to really make a difference, and you’ll gather some incredible learning and benefits along the way. For example, we offer unique benefits, like a more competitive salary than other companies, a flexible working schedule, and so on.

Location: Chennai (Hybrid)

Job description;

We are seeking a skilled Automation Test Engineer to join our dynamic team. The ideal candidate will have a strong background in Python programming and extensive experience in converting manual test cases into automation scripts using PyTest. The candidate should be well-versed in test automation frameworks, particularly Selenium, and possess knowledge of version control systems such as GitHub.

Responsibilities:

1) Develop and maintain automated test scripts using Python and PyTest for both API and UI .

2) Execute automated test scripts to ensure the reliability, stability, and performance of test scripts.

3) Participate in test planning and design.

4) Contribute to the improvement of testing processes and methodologies.

5) Stay updated on industry best practices, tools, and technologies related to test automation.

Qualifications:

1) Bachelor's degree in Computer Science, Engineering, or a related field.

2) Proven experience as an Automation Test Engineer or similar role.

3) Proficient in Python programming language.

4) Strong experience in converting manual test cases into automation scripts using PyTest.

5) Solid understanding of test automation frameworks, particularly Selenium.

6) Knowledge of version control systems and Raising the PR, especially GitHub.

7) Experience with testing web applications, APIs, and mobile applications.

8) Strong analytical and problem-solving skills.

9) Excellent communication and collaboration abilities.

10) Detail-oriented with a commitment to producing high-quality work. 

All we’re asking at this stage is that if this opportunity excites you then please share your resume along with below asked details and you allow us to steal 15 minutes of your time for a quick discussion.

Current CTC:

Expected CTC:

Notice Period:

Total Experience:

We can’t wait to explore this further

Position : QA/Test engineer -Cypress

Location:Hyderabad/bangalore/pune

Experience: 5+

Mode: Hybrid

Job Description:

• looking for someone to be responsible for the quality of the product, which would include both manual and automated testing of our web and mobile products.
•  Experience using Javascript/Typescript test frameworks is recommended. 
• Experience with load/performance testing is definitely a plus, but we would also take someone with only functional testing experience
• Should have experience in Mobile testing
• Should have real time experience in Downloading/Installing a new Build and test Latest version of the game
• Functional testing
• Automation Selenium with Java
• Postman API Testing and RestAssured API Automation
• Agile Methodology

Qualification: Doesn’t matter. Skills and experience do.

Objectives of this Role

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

Daily and Monthly Responsibilities

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
• Work with the sales and marketing team to drill customer references and develop case studies

Requisites

• 0-3 years of experience in communications, marketing, sales, account management, or customer success
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Readiness to travel to client location as and when required
•  

Work location:

Candidates must be based out of Mumbai. Work from office @ WeWork Malad.

Salary:

We highly value talent and experience. Competitive salary or better.

Skills needed: SaaS software Customer support for global clients in US, UK, Australia, etc

CTC: 12 to 15 LPA*

Experience: 3+ years

Location: Remote

Work timings: Flexible. Based on overlaps with US timezone.

*The offered CTC will depend on your interview performance and past experience

🤩 So, what is Sumtracker?

Sumtracker is a SaaS startup founded by IIT Delhi Alumni. It is a web based software application for merchants to manage inventory on their online and offline stores. Sumtracker is integrated with platforms such as Shopify, eBay, Etsy, BigCommerce, Amazon, WooCommerce and Walmart. We have a global client base in countries like US, UK and Australia. We are on a mission to grow Sumtracker and take on global SaaS competitors.

📄 The role & what we are looking for

Responsibilities:

• Develop in depth understanding of how Sumtracker works
• Take full ownership of Customer Success and Support
• Work in flexible timings to give support to clients in US timezone
• Give online demos and take customer support calls
• Reply to customer support tickets
• Create help documentation and help videos
• Send client communication regularly
• Improve customer onboarding
• Take client follow ups and reviews
• Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can and not work in isolation

Must Haves

• You have 3+ years of professional experience working in Customer success team in a SaaS company
• You are well versed with Customer ticketing softwares
• Have great communication skills
• You are open to learning new stuff (super important).
• You are humble, kind, and are open to feedback (super duper important).

Why should you join us?

• Attractive salary with annual performance based increments
• 100% remote company
• You get to take on a pivotal role in taking your work profile to the next level
• Full overview and involvement of all tasks and process in your department. You will know how things work from inception to scalability. This is a key factor in learning everything about the field you are working in and thus enhancement of your career
• Full ownership of your work. You will be your own manager, thus getting autonomy to perform.
• Global exposure: Work with a global client base. You get the exposure of client behaviour and needs across the world, a valuable asset to have in your profile.

🙋‍♀️ Team, culture and perks

Here are some of our core values to give you a sense of who we are as a team:

• You should be ready to work in small teams.
• We like to take ownership of our work and expect the same from our team members.
• We’re super transparent. We all know what everyone’s working on and how’s the company doing.
• You can directly share and receive feedback with the founders at any time.
• You’ll get the freedom to work 100% remote
• We organise yearly get together for the team offsite

🤙 What’s the interview process like?

Yes, we do have a process, and it’s simple.

Step 1: Fill a form with relevant questions for the profile

Step 2: Complete a task to judge your skills

Step 3: Interview round and Reference check

Step 4: Another task round to to judge your skills

Step 5: Job Offer (contingent on the above steps).

Welcome to the Sumtracker team!

So, think we’re a good fit? Then let’s roll.

• 7+ years of full-time work experience after completing an undergraduate degree
• At least 2+ years of experience in engineering management experience.
• Experience with AWS, GCP, and/or Azure technologies including serverless
• You know what high-quality code — and software engineering processes — look like and know how to foster an environment that creates them.
• Execution focused with an ability to navigate ambiguity.
• Ability to do both long-term thinking and short-term planning.
• Experience creating, delivering, and operating multi-tenanted, distributed systems at scale.
• Experience leading 5+ engineers is preferred.

• 2+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
• 2+ years of hands-on experience as a DevOps engineer
• Strong leadership, communication and interpersonal skills geared to getting things done
• Developing themselves and the talent within their charge – fostering and creating opportunity for the team
• Strong understanding of SRE concepts and the DevOps culture. Set the direction and strategy for your team, and help shape the overall SRE program for the company
• Be able to lead complicated technical issues and communicating status updates/RCA with management and customers.
• Own site stability, performance, capacity planning, DevOps recruitment.