Sr. System Support Specialist (Coupa)
Sr. System Support Specialist (Coupa)
Posted by Pawan Kuldip
5 - 6 yrs
₹10L - ₹15L / yr
Bengaluru (Bangalore)
Skills
Coupa, Lucernex
Position Summary
This is a key role supporting the day‑to‑day operation of one of our esteemed customers' core financial systems across the organization. In this role, you will support application configuration and best practices for systems including Hyperion, PeopleSoft, Concur, Oracle Transportation Management (TMS), Planview, Lucernex, and Coupa. The scope of this role will continue to expand as additional finance systems are shared across multiple business processes and application modules.
Reporting to the Finance Systems Manager and working closely with multiple business stakeholders as well as functional and technical application support teams across the enterprise, you will be responsible for ensuring the ongoing integrity, stability, and effectiveness of application functionality across the Customer's systems landscape.
This position provides an excellent opportunity to support change within a cross‑functional, multi–business unit environment, with exposure to all areas of Finance operations. The role offers a fast‑paced and challenging work environment, with regular interaction and visibility across multiple levels of management.
What you will do:
- Query, script and reporting writing within Finance applications such as Hyperion, PeopleSoft, Concur, Oracle Transportation Management (TMS), Planview, Lucernex, and Coupa
- Application configuration to support core business functionality of procure to pay (P2P)
- Ensure Finance standards are consistently achieved and proactively monitored within our core finance applications
- Engage with broader Finance Systems and Data Governance team members to perform root-cause analysis related to Finance application integrity and/or data fixes resulting from upstream system integrations
- Engage with broader Finance Business Analysts members to support in application enhancements and improvement initiatives.
What we are looking for:
- Demonstrated experience supporting financial and/or operational business processes, such as:
- Record-to-Report (close, consolidation, reporting)
- Procure-to-Pay (requisition → PO → invoice)
- Lease/real estate management and/or portfolio delivery processes
- Proven track record in incident/problem/change management with practical experience leading triage, RCA, and release coordination.
- Ability to elicit requirements and convert them into configuration recommendations and well-defined work items.
- Hands-on leadership of UAT, including test planning, execution, defect management, and go-live readiness.
- Strong understanding of integrations from a functional support standpoint (how data flows, common failure modes, reconciliation).
What you will bring:
- 5+ years in functional application support or functional analyst roles supporting enterprise applications (ERP/EPM/SaaS).
- Bachelor’s degree in business, Finance, Information Systems, Supply Chain, or equivalent experience.
- Strong functional support mindset: restore service quickly, prevent repeat issues, and improve stability over time
- Functional support experience with one or more of:
- Coupa (P2P, catalog/invoicing, supplier enablement, matching rules)
- Lucernex (leases, escalations, CAM, critical dates, lease reporting)
Good to have any of the following skills:
- PeopleSoft Financials (ChartFields, AP, GL, workflow, batch processes)
- Concur (expense policy, audit rules, corporate card feeds, ERP posting)
- OTM/TMS (tendering, execution, rating, freight settlement/audit)
- Planview (demand intake, portfolio/resource mgmt., governance workflows)
- Hyperion (planning, consolidation, metadata/hierarchies, Smart View support)
- Ability to read and validate file layouts/mapping documents, troubleshoot integration logs, and run basic queries (SQL) for investigation.
- Experience with structured intake forums, prioritization frameworks, product ownership, or ITIL-based service management.
- Experience partnering with data governance teams or supporting data quality controls and stewardship processes.
Work time: Eastern time zone (US Shift)
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About Discover Dollar Technologies Private Limited
Founded :
2014
Type :
Products & Services
Size :
100-1000
Stage :
Bootstrapped
About
About Discover Dollar
Discover Dollar helps large enterprises recover lost profit through AP recovery audits, contract compliance reviews, and profit leakage prevention. We work with major retail, manufacturing, CPG, healthcare, and insurance organizations including Target, ABInBev, Carrier, Canadian Tire, etc., to find and recover money that falls through the cracks of complex procure-to-pay processes
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Enguru is India’s leading destination for online learning English, with over 4 crore learners who have used our products. enguru caters to multiple audiences, including adult and children learners looking to learn English through live group and/or personal classes.
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Our client is part of the global media agency with mission is to make advertising more valuable to the world. They do this by employing the world's very best talent to solve some of the toughest challenges of today's digital marketing landscape. They hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. They promise you a workplace that invests in your career, cares for you and is fun and engaging.
About the role :-
As a Client Services Director, you will be responsible for the strategic, and day-to-day leadership of a key client account/s spanning all aspects of the business. You'll need to understand all our discipline areas deep enough to be able to advise on initiatives ranging from media campaigns to design & build projects to creative. Were looking for intelligent people who can passionately represent Essence, develop a talented team, ensure outstanding delivery to the client, and create opportunities for our relationship to blossom.
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- Build and develop a deep understanding of the client's sector, the strategic issues, new initiatives and the client's competitive position; share this understanding with colleagues as appropriate and act as the source of
marketing knowledge for the sector.
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- Strong media planning experience across all channels.
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Read more
US Based Product Startup in Bangalore.
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Search technologies such as Lucene/SolrRead more
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ABILITIES REQUIRED:
•Strong customer-focus and passion for customers
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•Be a team player with ability to stretch (time-wise) when required
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•Willing to work in night shifts if needed
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Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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