Sr. Manager - Outbound Marketing

Autosys Engineer with EEM.

 Mandatory Technology: Autosys R12 & above, EEM (Embedded Entitlements Manager), Linux, MSSQL Server, GitLab, Ansible

Roles & Responsibilities:

• Design, build, and integrate new Autosys instances within existing enterprise ecosystems.
• Develop, test, and deploy RPM and MSI packages for Autosys components
• Create and maintain Ansible playbooks for automated installation, configuration management, and patch deployment
• Manage agent deployment, configuration updates, and compliance enforcement across global infrastructure
• Provide Tier 3 and Tier 4 support for Autosys environments serving global operations
• Independently engineer, develop, and maintain proprietary codebases and automation frameworks
• Design and implement frameworks for internal tools development and web portals
• Develop automation solutions, self-service portals, and operational tooling
• Produce comprehensive technical documentation including runbooks, architecture diagrams, and knowledge transfer materials
• Troubleshoot complex issues across Autosys platforms and custom-developed solutions

Key Skills:

• Primary interest and expertise in IT infrastructure domain

Autosys & EEM

• Deep architectural understanding of Autosys components including Application Server, Event Server, and Agent infrastructure

• Expert-level proficiency in configuring Autosys environments from scratch, including complex job workflows, dependencies, and conditional logic

• Implementation and administration of Embedded Entitlements Manager (EEM) with role-based access controls, credential management, and audit compliance

• Configuration of real-time monitoring, alarm management, and integration with enterprise monitoring platforms

• Design and implementation of high-availability failover configurations and backup/restore procedures

• Understanding of TCP/IP protocols, port configurations, and firewall rules for Autosys and EEM communication

Database (MSSQL Server)

• Installation & Integration of MSSQL databases for Autosys Instances

• Implementation of backup strategies and point-in-time recovery procedures

• Analysis of database performance metrics, index optimization, and query execution plans

Operating System

• Strong understanding of Linux/Unix environments where Autosys agents and servers are deployed

• Administration skills for Windows-based Autosys components and agents

• Bash/KSH for system-level automation and integration tasks

• Development, testing, and deployment of RPM and MSI packages for Autosys agents and clients

CI / CD

• Creation and maintenance of Ansible playbooks for automated installation, configuration management, and patch deployment

• Agent deployment, configuration updates, and compliance enforcement

• Dynamic inventory configuration for multi-environment Autosys landscapes

• Automated deployment pipelines and configuration validation

• Proficiency in GitLab workflows including branching strategies, pull requests, and code review processes

• Experience with ServiceNow, CMDB, Grafana, and enterprise monitoring/ITSM platforms

 Soft Skills

• Demonstrated ability to work independently and collaboratively within project teams

• Strong analytical and troubleshooting capabilities for complex, multi-system technical issues

• Excellent written and verbal communication skills for cross-functional collaboration with application teams, DBAs, and infrastructure engineers

• Proven capability to develop and document procedures for production releases, feature enhancements, and operational process documentation for steady-state service management

• Good communications and interpersonal skills

Key Competencies/Behaviors:

• Demonstrated ability to work independently with minimal supervision and take ownership of technical initiatives

• Excellent written and verbal communication skills for effective stakeholder engagement and technical documentation

• Flexible and responsive to changing business requirements, technologies, and operational priorities

• Strong team player with proven ability to work effectively in cross-functional, global teams

• Service-focused mindset with capability to perform effectively in high-pressure, production-critical environments

• Proactive identification of technical and operational risks with ability to propose timely mitigation actions

• Strong technical writing skills for reports, runbooks, and formal documentation

We are seeking a detail-oriented and accurate Draughtsman (Fresher) to join our design team. The ideal candidate should possess strong technical drawing skills, a good understanding of design concepts, and the ability to prepare and revise engineering drawings using CAD software under the guidance of senior engineers.

Location- Bhiwandi

Fresher with Autocad 

Key Responsibilities:

• Prepare detailed 2D and 3D drawings using AutoCAD or similar software.
• Assist in drafting mechanical, civil, or electrical layouts as per project requirements.
• Update and revise existing drawings based on design changes.
• Ensure accuracy, clarity, and compliance with project specifications and industry standards.
• Maintain drawing records and documentation systematically.
• Coordinate with engineers and project teams to understand design requirements.
• Support design reviews and implement feedback efficiently.

Required Skills:

• Proficiency in AutoCAD and basic knowledge of SolidWorks / Revit (as applicable).
• Good understanding of engineering drawings, dimensions, and tolerances.
• Attention to detail and commitment to accuracy.
• Strong technical visualization and drafting ability.
• Basic knowledge of design standards and conventions.
• Good communication and teamwork skills.
• Time management and ability to meet deadlines.
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Preferred Software Tools:

• AutoCAD
• SolidWorks / Revit / SketchUp (optional)
• MS Office (Word, Excel)

Location: Remote (Work from Home)

Company: Identicube LLP

Stipend: Unpaid

Duration: 3 Months

About Identicube LLP: Identicube LLP is a leading creative agency based in Delhi, specializing in Animation (2D/3D), Experience Design, User Research, Strategy Planning, and Branding. We are dedicated to transforming ideas into captivating visual experiences, helping brands connect with their audiences in meaningful ways. Our team of designers, artists, and strategists work together to create innovative and impactful solutions.

Job Summary: Identicube LLP is seeking a motivated and creative 3D Generalist Intern to join our team. The ideal candidate will have a strong passion for animation, a keen eye for detail, and a willingness to learn and grow in a collaborative environment. You will work closely with our experienced animators and designers, contributing to real projects while developing your skills.

Key Responsibilities:

• Assist in creating high-quality 3D animations for various projects, including branding, advertising, and immersive experiences.
• Collaborate with the creative team to develop animation concepts that align with project objectives.
• Require support throughout the 3D Pipeline including Modelling, Texturing, Lighting, Camera Animation and Rendering.
• Have basic knowledge of 3D Motion Graphics.
• Participate in team meetings, brainstorming sessions, and project reviews.
• Apply feedback to improve animations, ensuring they meet the required standards.
• Stay updated on the latest animation techniques and tools, contributing fresh ideas to the team.
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Qualifications:

• Currently pursuing or recently completed a degree in Animation, Fine Arts, Graphic Design, or a related field.
• A strong portfolio showcasing your 3D animation work, even if it’s from academic projects.
• Proficiency in animation software such as Blender and 3Ds Max.
• Basic understanding of animation principles, including timing, weight, and movement.
• Eagerness to learn, adapt, and take on new challenges in a fast-paced environment.
• Good communication skills and the ability to work collaboratively

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Preferred Skills:

• Familiarity with Unreal Engine or other real-time animation platforms.
• Should have knowledge of environment design, Product Visualization and 3D Motion Graphics.
• Knowledge of Blender and 3Ds Max.
• Experience in 3D modeling, rigging, or texturing.
• Interest in branding, advertising, and experience design.

What We Offer:

• A hands-on learning experience in a creative and dynamic work environment.
• Mentorship from experienced professionals in the animation and design industries.
• Opportunity to work on real projects and build your portfolio.
• Flexible working hours to accommodate academic commitments.
• A stipend and potential for future opportunities within the company

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities
• Set up meetings with potential clients and listen to their concerns
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share it with internal teams

Requirements

• Proven experience as a Sales Executive or relevant role
• Proficiency in English
• Excellent knowledge of MS Office
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Graduate from any stream with relevant experience is preferred

Description

• Responsible for developing Web Applications.
• Design, Develop, enhance and test front-end, back-end web modules using Node.js, Express framework, My Sql and Mongo DB.
• Research and explore existing solutions, competition, to get a holistic understanding of the Design and development.
• Communicate and collaborate effectively with various teams for effective outcomes.
• Meet deadlines in a high intensity work environment 

Primary Skills :

• Proficient in Nodejs
• Understanding of Front-End Technologies
• Good Knowledge of Node
• Proficient in RESTful APIs and API Communications
• Good Grasp of Asynchronous Programming and Its Workarounds
• Database Schema Creation for Business Processes
• Working Knowledge in User Authentication and Authorization
• Write Efficient Code
• Implementing Data Protection
• Error-Handling Skills