Sales Promoter

Job Description : SEO executive (4-5 years of exp)

We are looking for someone who has - 

• Deep knowledge of offpage and preferably good knowledge of onpage
• Worked on increasing rankings, traffic, content marketing. 
• Experience when it comes to using tools such as Google Analytics and Google Webmaster.
• Excellent time management skills.
• Solid knowledge of Backlinks
• Experience in HTML coding and JavaScript.
• Understanding of what works for and against Google’s algorithms.
• Keeps upgrading knowledge.  
• Experience in using tools like Ahrefs, SEMrush and others
• Good communication skills.

We are looking for a passionate, highly driven, intrinsically motivated Associate Product Manager who wants to join a high-growth startup, learn something new everyday and join of one the most energetic and speedy Product Teams in health-tech!

Responsibilities

• Building and executing new initiatives and roadmaps for retention and increasing customer lifetime value.
• Understand the healthcare market, customers and build business cases for new product opportunities.
• Listen to the users on a regular basis and figure out the opportunities to solve their problems.
• Manage product lifecycle from ideation to launch and beyond which would include liaising with multiple stake-holders.
• Work closely with partners and clients from 4 continents to localize the product builds as per their need and ensure adoption of the new features.
• Use data, creativity, and experimentation to constantly improve the product experience

Requirements

• Have 1-4 years of experience in building and managing large-scale enterprise products.
• Have prior experience in the development team and understand how modern development frameworks function.
• Are passionate about translating customer needs to usable design and process flows for growth levers and optimization.
• Have Good understanding of funnels, agile & sprints, and wireframes.
• Display the attitude to be comfortable with ambiguity and have the skill to transform broad ideas into action plans and display Empathy towards users and also your colleagues.
• Understand how the application functions and the technicalities around it.
• Have familiarity with tools like Google data studio, Firebase, Google Analytics, Product Analytics tools, and Figma.
• Love analytics and very frequent experimentation

Responsibilities

• Manage incoming calls, chat and emails from customers in a prompt and swift manner

• Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable

• Manage and resolve customer complaints, escalate to concerned authority when necessary

• Build sustainable relationships and trust with customers through open and interactive communication

• Provide accurate & complete information to improve customer satisfaction leading to noticeable results

• Maintain records of every interaction and forward to concerned team member whenever necessary

Who can apply:

• Graduate from any stream
• 2+ years experience in a customer support role

• Strong Track record of performance 

• Strong listening , written and verbal communication skills

• Customer focus and adaptability to different personality types

• Ability to multitask, set priorities and manage time effectively

• Must be fluent in English, proficiency in other languages is an advantage.

• Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable 

• Collaborate with enterprise architects and IT program managers to enhance existing business applications and facilitate solutions to meet business requirements
• Assist in architecting technical solutions for enterprise systems using the MuleSoft product suite.
• Design patterns for building middleware systems ground up using Message Routing, Content Enrichment, Message Filtering, Message Transformation, Guaranteed delivery, Message sequencing, Batch message processing, error handling and reconciliation mechanisms.
• Knowledge of Web Services Interoperability, WS-* standards and ability to suggest, criticize and formulate solutions in a multi-vendor and architecture committee meetings.
• Identify, analyze and design integration flows using Mule ESB Anypoint Studio and technically own and manage the process of ensuring on time and on budget build and integration of the various elements of the solution
• Good understanding of integration design patterns & best practices
• In depth experience using Agile, Scrum and iterative development practices
• Assist on technical POC's to prove out technology and ultimately leading into selection.

• Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising
• Content creation and repurposing for all digital channels
• Maintaining our social media presence across all digital channels
• Measuring and reporting on the performance of all digital marketing campaigns

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, display advertising campaigns (Branding & Demand Generation) and events
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

• Bachelors/Masters degree in marketing or a related field
• Proven working experience in digital marketing
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Experience in setting up and optimizing Google Adwords campaigns
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement

Roles and Responsibilities

The Ideal Candidate with his Bachelor's Degree in Marine Engineering, Electrical / Instrumentation Engineering, Automation, or an adjacent field with experience in Maritime Systems is also welcome. Alternatively experienced electrical officers with maritime experience/ Naval experience with exposure to the above areas are welcome

Prior work experience in the Maritime Industry preferably with strong competence in some or all of the below is desirable :

• Marine Automation, Marine Electrical Systems
• Communication Systems, NAVCOM systems
• Experience in working with PLCs, RTU, Gateway, Edge Devices/ Data Loggers
• Systems operation and maintenance
• In-Depth knowledge of maintenance, commissioning of Marine Electrical and NAVCOM Systems Ability to carry out in-depth troubleshooting and guide vessels for effective case resolutions
• Work Experience as an Electrical/ Technical Superintendent will be a Plus
• Prior experience in the review of the vessel's drawings and machinery specification a must
• Carry out vessel inspection visits as required, Supervise retrofit installations during digital automation & Smart Ship Platform implementation.

A challenging role with one of the fastest-growing maritime digital automation startup.

• The candidate will be driving global delivery, conducting ship inspection to identify vessel machinery from which data signals can be fetched.
• The candidate must have past experience in data telemetry from various machinery such as Main Engine, DG Sets, Boiler, Flowmeters, Emission, Emissions, Ballast, etc.
• Candidate must have experience of working with data signals RS485 NMEA, 4..20 mA, 0..10 V, etc.
• The candidate will work in close coordination with technology specialists, data scientists, and chief engineers with experience in vessel and voyage performance management.
• Prior experience with various control systems, especially for: data telemetry, gateway configuration, working with different PLCs such as Siemens, Alan Bradley, etc.
• Candidates with experience in only navigation & communication systems are also welcome.
• Candidates will be working on cutting edge technology & new age maritime business practices to come up with solutions for the global maritime industry.
• Any experience across electrical systems of the vessels and awareness of various machinery parameters are welcome.
• Awareness & knowledge of power generation, automation systems, reefer container monitoring

, experience in PMS is an added advantage.

Candidates will get tremendous learning experience of innovative solutions & emerging business models in the maritime vertical.

• Consulting & Advisory positions are also available in addition to full-time positions.
• Work from home also available.