Sales Promoter

About Us:

MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.

Key Responsibilities:

• Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
• Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
• Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
• Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
• AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
• Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
• Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
• Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.

Qualifications:

• Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
• AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
• Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
• Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
• Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
• Project Management Tools: Experience with Jira or similar agile project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
• Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.

Why Join Us?

• Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
• Work with a cross-functional, high-impact team on cutting-edge AI solutions.
• Career growth and leadership opportunities in Conversational AI domain.
• Competitive compensation, remote-first work culture, and collaborative environment.

Responsibilities

We're searching for a full-time Business Development Intern to join our team. We're inviting applications to join our closely-knit group, where we're passionate about the art of sales.

You'll be part of our outbound sales team. This role would require you to identify the right prospects for Zipy, generate leads, and set up demos.

If you thrive under pressure, possess a creative mind, and are ready to join a dynamic team that's redefining the canvas, we want to hear from you.

Note: This is a 6-month work-from-office internship in Pune. The company may offer you a full-time position upon completion of your internship subject to satisfactory performance.

Who are you?

You have -

• Excellent listening skills
• Captivating communication abilities
• Strong research and analytical capabilities
• A creative and open mindset
• The confidence to express your ideas while constructively challenging others
• A great sense of humour

Company Description

Zipy is a company that aims to fix what matters by helping companies identify and prioritize resolving customer issues based on real-time customer journeys. We are dedicated to helping our customers deliver bugless and exceptional digital experiences.

KEY RESPONSIBILITIES: Execution of sales/marketing plan, like

To reply all inquiries, ONLINE marketing/sales tracking for all websites / registered online portals

To Conduct Feasibility Study of inquiries received.

To call/meet existing and potential Clients Regularly

To Collect the data of requirements from customers / potential buyers

Update all Websites / online registered Portals (Indiamart /Tradeindia/tatanexarc /GEM /L&T SUFIN etc.) with latest product details.

Ensure Clear Communication with Customer and Production Team and Management

To Track Customer Complaints

Responsible to analyze feedbacks from market & give correct information to HOD- business development (strategy department)

To Measure customer satisfaction survey and track actions on the results.

If you are creative and enthusiastic about arts, technology, and business, you are at the right place to learn and grow the business and branding elements.

Analyst/Consultant is a position where you will have an opportunity to learn and grow at a fast pace and challenging environment. You must possess outstanding written and oral communication skills and should be very enthusiastic in the arts.

• Understand product specifications and user psychology
• Play an UX advocate role for entire organization
• Facilitate the clients product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
• Find creative ways to solve UX problems (e.g. usability, findability)
• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
• Identify design problems and devise elegant solutions
• Create user-centered designs by considering market analysis, customer feedback, technical constraints/opportunities and usability findings
• Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
• Meeting clients and running workshops to find best solutions for their products
• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
• Facilitate the clients product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
• Find creative ways to solve UX problems (e.g. usability, findability)
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
• Identify design problems and devise elegant solutions
• Make strategic design and user-experience decisions related to core, and new, functions and features
• Work closely with the business team to develop user scenarios, storyboards, and high-level requirements
• Analyze user interface problems and create on-brand design solutions that meet measurable business goals and requirements
• Create user-centered designs by considering market analysis, customer feedback, technical constraints/opportunities and usability findings
• Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
• Communicate design ideas and prototypes to developers
• Keeping abreast of competitor products and industry trends

Key Requirements

1. Knowledge of Photoshop, Illustrator, Adobe XD, Invision, Sketch, Power point etc.
2. A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
3. Ability to iterate designs and solutions efficiently and intelligently
4. A clear understanding of the importance of user-centered design and design thinking
5. Passionate about resolving user pain points through great design
6. Proficient in design software
7. Knowledge of HTML/CSS; JavaScript is a plus
8. Outstanding written and oral communication skills
9. Creative thinking and logical abilities
10. Self-motivated and ability to work with minimal supervision

•  Very strong hands on experience of web and mobile technologies: - HTML JavaScript,
• HTML5/CSS3,
• 5 + years of UI Development Experience using JavaScript Frameworks
• 3+ years of Angular Development Experience
•  Has implemented coding patterns and built UI framework
•  Deep knowledge of AngularJS practices and commonly used modules based on extensive
• work experience
•  Thorough understanding of the responsibilities of the platform, database, API, caching
• layer, proxies, and other web services used in the system
•  Creating custom, general use modules and components which extend the elements and
• modules of core AngularJS
• Creating configuration, build, and test scripts for Continuous Integration environments
•  Cooperating with the back-end developer in the process of building the RESTful API
•  Cross browsers support/experience and knowledge of DOM manipulation on different
• browsers
•  Performance enhancements on web page load and execution
• Use responsive web design to create applications that automatically conform to multiple
• screen sizes/devices.
• Reach at 91 084 76 999

JOB  Description

1. Minimum 5 years of development experience with any full stack framework (except Java based)
2. Experience in designing effective data structures and algorithms
3. Experience with sql and no-sql databases and designs
4. In-depth understanding of javascript concepts and one front-end framework
5. Experience with version control and project management tools
6. Experience in developing and consuming REST web services.
7. excellent oral and written communication (english + 1 local language)
8. analytical and problem-solving skills
9. familiarity with any cloud service provider - aws/digital ocean/azure

Roles and Responsibilities

1. requirement gathering and proving
2. feasibility analysis
3. estimations & planning
4. prepare and maintain relevant documentation
5. coding, debugging, testing
6. benchmarking and performance upkeep
7. deployment & maintenance

Signs you would be a good fit

1. you enjoy crafting elegant, well-tested solutions, not just delivering working code
2. you have logical and well-researched opinions on existing and new technologies, and relish the learnings and challenges of working on different platforms and products
3. you have an entrepreneurial mindset
4. you are a quick learner with proven reasoning skills
5. you explore beyond your resume

About Eloquent Studio Pvt Ltd

Team of 1-10 people

Located in Pune, Maharashtra, India

Desired Candidate Profile

• Minimum 3 years of hands-on development experience
• Experience with VoIP based technologies based on SIP protocol.
• Solid C, C++ experience, Python
• Experience in developing multi-threaded and client server application
• Experience in Linux/Unix environment
• Experience/Knowledge in at least three of the following technical areas is also required:
• Object oriented design and methodologies
• Experience developing cloud-based services (e.g. SaaS, PaaS)
• Knowledge and development background in web services, or web based technologies using REST.
• Experience with highly available/redundant softwer.
• Strong communication skills required.
• Strong writing skills required.
• Ability to multi-task and handle changing priorities.
• Knowledge of software development methodology, build tools and product life cycle; experience in agile development is a plus.
• Excellent team skill, can-do attitude, focus on quality.

Roles and responsibilities

• • Develop well-designed, performant and scalable microservices
  • Write reusable, testable, and efficient code that follow software development best practices
  • Integrate data storage solutions including databases, key-value stores, blob stores, etc.
  • Expose business functionality to frontend/mobile applications and partner systems through secure and scalable APIs.
  • Build integrations with 3rd party applications through apis’ to ingest and process data
  • Ensure security and data protection aspects within the applications
  • Contribute to devops by building CD/CI pipelines to automate releases
  • Ensure high performance and availability of distributed systems and applications
  • Interact directly with client project team members and operational staff to support live customer deployments and production issues.

• 4+ years of experience in developing applications using Scala and related technologies.
• Thorough understanding of multithreading concepts and async execution using Actor model.
• Thorough understanding of Play framework, GraphQL and GRPC technologies.
• Experience in using DAL and ORM (Object Relational Mapper) libraries for data access.
• Experiencing in developing and hosting APIs and integration with external applications.
• Experience in building data models and repositories using relational and NoSql databases.
• Knowledge of JIRA, Bitbucket and agile methodologies.
• Good to have knowledge of AWS services like Lambda, dynamodb, kinesis and others.
• Understanding of fundamental design principles behind a scalable application.
• Familiarity with event-driven programming and distributed architectures.
• Strong unit test and debugging skills
• Affinity for learning and applying new technologies and solving new problems
• Effective organizational skills with strong attention to detail
• Experience in working with docker is a plus
• Comfortable in working with Unix/Linux environment
• Strong communication skills — both written and verbal