Sr Hotel operation Executive

Job Title: Customer Support Executive – Travel/Airline Process (Blended)

We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.

Process Overview:

• Industry Preference: Airline / Travel Industry Background.
• Experience Required: Minimum 6 months in Travel Industry (Mandatory).
• Process Type: Blended (Chat & Voice Support).
• Working Days: 5 Days a Week.
• Transportation: Both-side Cab Facility.
• Communication Level: Excellent English Communication (C1 Level Required).
• Qualification: Graduate / Undergraduate.
• Typing Speed: Minimum 35 WPM with 90% Accuracy.
• Salary: Up to ₹32,000 CTC

Roles & Responsibilities:

• Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
• Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
• Resolve customer concerns efficiently while ensuring high customer satisfaction.
• Maintain proper documentation of customer interactions in the system.
• Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
• Coordinate with internal teams for escalations and issue resolution.
• Ensure adherence to company policies, compliance standards, and service guidelines.

This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.

🌟 Job Vacancy – Hotel Receptionist 🏨✨

📍 Position: Hotel Receptionist / Front Office Executive

📍 Location: Rantambhore Rajbagh, Ranthambore, Rajasthan

🏢 Company: Aaryam Hotel & Resorts Private Limited

💰 In-Hand Salary: ₹25,000 – ₹30,000 per month

📈 Growth Opportunities: Yes! 🌟

🏨 We’re Hiring! 🎉

Are you friendly, confident, well-spoken, and passionate about hospitality? 😊✨

Aaryam Hotel & Resorts Private Limited (Ranthambore) is looking for an enthusiastic Hotel Receptionist to join our team! 🏨🌿

As a Receptionist, you will be the first point of contact for our guests and visitors 🤝. You will welcome guests warmly, manage front-desk operations, handle phone calls, and support various administrative activities to ensure a smooth and professional guest experience. 🌟😊

💼 Key Responsibilities

👋 Welcome & Assist Guests

• Greet guests and visitors warmly with a professional and friendly attitude. 😊

• Assist guests with their queries and ensure they are directed to the right department/person. 🧭

📞 Handle Phone Calls

• Answer, screen, and forward incoming calls professionally. ☎️

• Provide accurate information and maintain excellent telephone etiquette. 📲

🛎️ Manage Reception Area

• Keep the reception/front desk clean, organized, and presentable at all times. ✨

• Ensure necessary stationery and front-desk supplies are available. 📝📚

📬 Mail & Deliveries

• Receive, sort, and distribute daily mail, parcels, and deliveries. 📦📨

📅 Scheduling & Coordination

• Maintain calendars and schedules. 📆

• Schedule meetings and appointments. 🤝

• Assist with travel and accommodation arrangements when required. ✈️🏨

📂 Administrative Support

• Perform filing, photocopying, documentation, and record-maintenance tasks. 📄🗂️

• Support the hotel team with day-to-day administrative activities. 💼

🎓 Job Requirements

✅ Qualification: Graduate 🎓

✅ Experience: 1–5 years of relevant experience 💼

✅ Microsoft Office: Good working knowledge of MS Office Suite 💻

✅ Communication: Excellent written & verbal communication skills 🗣️✍️

✅ Time Management: Strong multitasking and time-management abilities ⏰

✅ Professionalism: Friendly, confident, and professional personality 😊✨

✅ Organization: Ability to prioritize tasks and handle multiple responsibilities efficiently 📋⚡

🌟 Why Join Us?

💰 Attractive In-Hand Salary: ₹25,000 – ₹30,000

📈 Career Growth Opportunities

🏨 Work in the Hospitality Industry

🌿 Beautiful Ranthambore Location

🤝 Professional & Supportive Work Environment

📢 Ready to Join Our Team?

If you are passionate about hospitality, guest service, and front-office operations, we would love to hear from you! 🏨❤️

🌟 Join Aaryam Hotel & Resorts Private Limited and build your career in the exciting world of hospitality! 🌟

📍 Location: Rantambhore Rajbagh, Ranthambore, Rajasthan

💼 Position: Hotel Receptionist

💰 Salary: ₹25,000 – ₹30,000 In-Hand

🎓 Qualification: Graduate

💼 Experience: 1–5 Years

Senior Holiday Sales Executive

Location: Chennai 

Experience: 2–4 Years 

Salary: ₹ 4- ₹ 6 LPA, 

: About The Role

Manage domestic and international tour operations, prepare travel itineraries, coordinate bookings, and ensure seamless travel experiences while delivering excellent customer service.

: Please Note

Immediate joiners preferred

:Key Responsibilities

Handle domestic & international tour operations

Prepare customized itineraries & quotations

Manage flight, hotel & transport bookings

Coordinate with vendors & suppliers

Handle customer queries & complaints

Ensure smooth tour execution

Maintain client relationships

Collect payments & maintain records

: Requirements

2–4 years of Travel Industry experience

Knowledge of domestic & international packages

Experience in FIT & Group Tours

Good communication skills

Proficiency in MS Office

Graduate in any discipline

Travel & Tourism certification is a plus

: Benefits

Competitive Salary

Career Growth Opportunities

Professional Learning & Development

Travel Industry Exposure

Supportive Work Environment

-----------------------------------------------------

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Job Title: Chat Support Executive (Non-Voice Process)

Location: Ahmedabad

Role Overview:

We are looking for enthusiastic and customer-focused individuals for the role of Chat Support Executive. In this position, you will assist customers through non-voice channels such as chat, email, and social media, ensuring quick, accurate, and empathetic resolutions. Your ability to communicate effectively in writing will play a key role in delivering an exceptional customer experience.

You will work closely with the Team Lead and contribute to enhancing customer satisfaction and overall team performance.

Key Responsibilities:

• Handle customer queries via chat, email, and other non-voice platforms.
• Provide prompt and effective resolutions using written communication.
• Maintain professionalism and empathy in all customer interactions.
• Ensure high levels of customer satisfaction and service quality.

Eligibility Criteria:

• Freshers and experienced candidates are welcome.
• Strong written communication skills in English (grammar & spelling).
• Qualification: 10+3 Diploma / HSC / Any Graduate.
• Basic computer knowledge is required.
• Willingness to work in a 24/7 shift environment.

What We Offer:

• Supportive and growth-oriented work environment.
• Continuous learning and career advancement opportunities.
• Competitive salary with performance-based incentives.
• Exposure to a diverse and inclusive workplace culture.

Additional Benefits:

• 5 Days Working.
• Night Shift Allowance.
• PF, Insurance & Gratuity Benefits.

Job Role: Customer Support Executive

Location: Gurugram, Haryana

Salary: Up to ₹20,000 per month (based on interview performance)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.

Key Responsibilities

• Handle customer queries through calls, chat, and email in a professional manner
• Provide accurate information, guidance, and solutions to customers
• Maintain high levels of customer satisfaction and service quality
• Understand customer concerns and ensure timely resolution
• Maintain proper records and follow company processes

Eligibility Criteria

• 12th Pass or Graduate from any stream
• Good communication and interpersonal skills
• Confident personality with a customer-focused approach
• Basic computer knowledge and ability to handle multiple tasks

Sales Executive

 – GetWetFit & Co.

Location :Delhi NCR

Department: Business Development

Reports to : Head of Business Development

Experience Required :

● Minimum 2-3 years in sales , preferably in hospitality, wellness, luxury, or events

● Good communication skills (calls + messages)

● Comfortable with sales and customer handling

● Organized and quick in execution

● Basic understanding of social media and CRM tools

Role Objective

To drive daily sales and bookings , manage customer interactions, and ensure a smooth experience from inquiry to session completion.

Reporting To

● Head of Sales / Sales Manager

Key Responsibilities

1. Daily Sales & Conversions

● Respond to: ○ Instagram DMs ○ WhatsApp / calls

● Convert inquiries into confirmed bookings for sessions and events

2. Booking Management

● Manage and update the booking platform/dashboard

● Ensure: ○ All bookings are correctly recorded ○ Payments are tracked properly

3. Session Coordination

● Create daily session sheets with: ○ Participant details ○ Session info ● Share with the operations team on time

4. Package Sales

● Promote and sell: ○ Session packages ○ Memberships

● Encourage repeat bookings

5. Upselling

● Upsell: ○ Upcoming sessions ○ Events ○ Packages

● Engage with participants immediately after sessions to drive repeat sales

6. Customer Experience & Grievance Handling

● Handle: ○ Customer queries ○ Complaints or issues

● Ensure quick and professional resolution

What This Role Owns

● Daily bookings and sales

● Customer communication

● Booking accuracy

● Upselling and repeat business

Simple Definition of Success

● High conversion from inquiries to bookings

● Smooth coordination with operations

● Happy customers

● Increase in repeat bookings and package sales 

🚀 We're Hiring: Customer Support Executive

Join WorkBuddyHR – Help Us Transform HR for Modern Businesses

At WorkBuddyHR, we're building the next generation of HRMS software that helps startups and growing businesses automate HR operations, simplify employee management, and make smarter decisions through powerful insights.

If you're passionate about helping people, solving problems, and creating exceptional customer experiences, we'd love to have you on our team!

📍 Location: Bengaluru (Work From Office)

💼 Role: Customer Support Executive

🕒 Employment Type: Full-Time

💰 Compensation

• ₹20,000 Fixed Salary
• Attractive Performance Incentives
• Career Growth Opportunities based on your performance

🌟 What You'll Do

• Be the first point of contact for customers through phone, email, WhatsApp, and chat.
• Resolve customer queries with empathy and professionalism.
• Guide customers on using WorkBuddyHR effectively.
• Conduct product onboarding sessions for new clients.
• Coordinate with the technical team to ensure timely issue resolution.
• Build long-term relationships with customers and ensure high satisfaction.
• Identify opportunities for renewals, referrals, and product adoption.
• Capture customer feedback and help improve our product.

✅ What We're Looking For

• Graduate in any discipline.
• 0–2 years of experience in Customer Support, Customer Success, or a similar role.
• Excellent communication skills in English (Hindi and Kannada are a plus).
• Positive attitude with strong problem-solving skills.
• Customer-first mindset and willingness to learn.
• Basic computer knowledge and familiarity with MS Office or Google Workspace.

🎯 Why Join WorkBuddyHR?

✨ Be part of an ambitious HR Tech startup from its early growth stage.

✨ Work with a passionate and supportive team.

✨ Learn SaaS, customer success, and enterprise client management.

✨ Make a real impact by helping businesses improve their HR operations.

✨ Fast career growth for high performers.

📩 Ready to Join Us?

WorkBuddyHR

Automation that works. Insights that matter.

Job Description: Customer Success Executive

Department: Customer Success Team(CX)

Reports To: Customer Success Manager

Role Summary:

The Customer Success executive will be responsible for delivering a seamless support

experience across customer touchpoints including calls, chats, emails, callbacks, and

escalations. The role focuses on improving customer experience, resolving issues efficiently,

and ensuring customer satisfaction throughout the investment journey.

Key Responsibilities:

• Handle incoming and outgoing customer calls,chats, and email support

• Assist customers with account-related queries and partial KYC support

• Resolve customer concerns and coordinate with internal teams for timely closure

• Manage customer escalations and ensure proper follow-up until resolution

• Maintain customer interaction records in CRM systems

• Identify recurring issues and provide feedback for process improvements

• Support customer retention initiatives and improve customer satisfaction metrics

• Deliver a high-quality support experience across all customer touchpoints

Required Skills:

• Strong verbal and written communication skills

• Customer handling and problem-solving ability

• Ability to multitask across calls, chats, and emails

• Good interpersonal and relationship management skills

• Basic understanding of financial products preferred

Qualification & Experience:

• Graduate in any discipline

• 1–3 years of experience in customer support, customer success, or financial services

preferred

Job Title: Female Travel & Marketing Executive (Tours & Travels)

Job Summary:

We are looking for a smart, enthusiastic, and confident Female Travel & Marketing Executive for a Tours & Travels agency. The ideal candidate should be comfortable with travelling, have good communication skills, and possess basic knowledge of social media advertising and promotions.

Key Responsibilities:

- Promote the company's tour and travel packages.

- Travel to client locations, events, or partner meetings as required.

- Manage and assist with social media promotions and advertisements.

- Coordinate with customers and provide travel-related information.

- Build and maintain good relationships with clients.

- Support marketing campaigns and business development activities.

Required Qualifications & Skills:

- Female candidate.

- Graduate in any discipline.

- No age limit.

- Smart personality with excellent communication skills.

- Willing to travel whenever required.

- Basic knowledge of social media platforms and online advertising (Facebook, Instagram, etc.).

- Positive attitude, confidence, and customer-handling skills.

Job Type: Full-time

Industry: Tours & Travels