Sr. Graphic Designer

Must be:

• Based in Mumbai
• Comfortable with Work from Office
• Available to join immediately

Responsibilities:

• Manage, monitor, and scale production systems across cloud (AWS/GCP) and on-prem.
• Work with Kubernetes, Docker, Lambdas to build reliable, scalable infrastructure.
• Build tools and automation using Python, Go, or relevant scripting languages.
• Ensure system observability using tools like NewRelic, Prometheus, Grafana, CloudWatch, PagerDuty.
• Optimize for performance and low-latency in real-time systems using Kafka, gRPC, RTP.
• Use Terraform, CloudFormation, Ansible, Chef, Puppet for infra automation and orchestration.
• Load testing using Gatling, JMeter, and ensuring fault tolerance and high availability.
• Collaborate with dev teams and participate in on-call rotations.

Requirements:

• B.E./B.Tech in CS, Engineering or equivalent experience.
• 3+ years in production infra and cloud-based systems.
• Strong background in Linux (RHEL/CentOS) and shell scripting.
• Experience managing hybrid infrastructure (cloud + on-prem).
• Strong testing practices and code quality focus.
• Experience leading teams is a plus.

Company

Crypto made easy 🚀 

We are the bridge between your crypto world and everyday life; trade pairs, book flights and hotels, and purchase gift cards with your favourite currencies. All in one best-in-class digital experience. It's not rocket science.

🔗Apply link at the bottom of this post — don’t miss it!

Why Join?

By joining CryptoXpress, you'll be at the cutting edge of merging digital currency with real-world services and products. We offer a stimulating work environment where innovation and creativity are highly valued. This remote role provides the flexibility to work from any location, promoting a healthy work-life balance. We are dedicated to fostering growth and learning, offering ample opportunities for professional development in the rapidly expanding fields of AI, blockchain technology, cryptocurrency, digital marketing and e-commerce.

Role Description

We are seeking an experienced LLM AI Agent Developer to join our team and drive the development of AI-powered marketing automation solutions. In this role, you will be responsible for designing, building, and optimizing intelligent AI agents using large language models (LLMs) to enhance customer engagement, content generation, personalization, and campaign optimization.

Key Responsibilities

• Design, develop, and deploy LLM-based AI agents tailored for marketing applications, including customer interactions, content creation, lead nurturing, and automation.
• Implement prompt engineering, fine-tuning, and reinforcement learning techniques to optimize AI agent performance.
• Integrate LLMs with APIs, databases, CRM systems, and marketing automation tools (e.g., HubSpot, Salesforce, Marketo).
• Develop and optimize chatbots, virtual assistants, and AI-driven content generation tools for marketing teams.
• Ensure AI agents align with brand voice, tone, and marketing goals while maintaining ethical AI practices.
• Work with cross-functional teams (marketing, data science, product) to define and refine AI-driven marketing strategies.
• Monitor agent performance and leverage analytics to improve response accuracy, engagement, and conversion rates.
• Stay up to date with the latest advancements in LLMs, NLP, AI frameworks, and AI ethics to drive innovation in marketing AI.

Required Skills & Qualifications

• 2+ years of experience developing LLM-based AI agents for marketing use cases.
• Proficiency in Python and frameworks such as LangChain, Transformers, OpenAI API, Hugging Face.
• Experience with fine-tuning LLMs, vector databases (e.g., Pinecone, Weaviate), and embeddings.
• Strong knowledge of NLP, deep learning, and generative AI models.
• Experience integrating AI solutions with marketing tech stacks (e.g., CMS, social media automation, email marketing platforms).
• Familiarity with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes).
• Understanding of AI ethics, responsible AI development, and bias mitigation in AI-driven marketing.
• Excellent problem-solving skills and ability to work in an agile, fast-paced environment.

Preferred Qualifications

• Experience with multimodal AI (text, images, video) for marketing applications.
• Familiarity with RAG (Retrieval-Augmented Generation) for personalized marketing AI.
• Prior experience working in a startup or SaaS company.

Why Join Us?

• Work on cutting-edge AI applications that shape the future of marketing.
• Opportunity to experiment with the latest LLM advancements.
• Collaborative and innovative work environment.
• Competitive salary and benefits package.

How to Apply:

Interested candidates must complete the application form at 

https://forms.gle/ao5dqXCrgna95Ln96

Join us and become a driving force behind CryptoXpress’s content strategy, helping to shape the conversation in the cryptocurrency space! 🚀

💡Pro Tip: Tips for Application Success

• Show your enthusiasm for crypto, travel, and digital innovation
• Mention any self-learning initiatives or personal crypto experiments
• Be honest about what you don’t know — we value growth mindsets
• Explore CryptoXpress before applying — take 2 minutes to download and try the app so you understand what we’re building

A bilingual infrastructure engineer typically handles the design, implementation, and maintenance of IT infrastructure, including networks, servers, and storage systems. They are expected to have expertise in technologies like Linux, Windows, virtualization platforms, and scripting languages, along with strong communication skills in multiple languages. Responsibilities often include:

Monitoring and maintaining network and server operations.

Providing technical support for hardware and software systems.

Designing scalable and secure infrastructure solutions.

Collaborating with teams to ensure system reliability and efficiency.

Implementing disaster recovery and backup plans.

For bilingual roles, fluency in languages like English and Japanese is often required to facilitate communication across diverse teams and clients.

1. Channel encoding/Decoding techniques in Digital communication

2. Hands experience on Digital Modulation schemes (BPSK/QPSK/8PSK and QAM)

3. Experience on Digital Filters (FIR/IIR) design and Simulations

4. Hands on experience with Zynq Ultra scale/Kria SoM. Application porting on Peta Linux

5. Experience on FPGA, DSP & ARM Processor

6. Knowledge on SCA Standards

• Proven experience in any high-level programming languages like Java (Preferably)
• Strong knowledge of data structure, algorithms and coding
• Experience with any Messaging technologies like Kafka or Rab-bitMQ, etc.
• Proven experience in database technologies like NoSQL
• Hands-on experience with Spring, Spring Security, Spring boot, and Hibernate framework.
• Working knowledge of developing Restful Micro services.
• Strong analytical, problem-solving skills.
• Attend team meetings to discuss projects, brainstorm ideas, and put forward solutions to any issues.
• Ability to understand the Platform/domain of the business in detail & Ability to multi-task.
• Good communication and organizational skill

 Technical Customer Support

• Ability to work in team environment
• Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
• Ability to work flexible hours ,including evenings and weekends.
• Earlier experience into chat and call support process.(Technical support experience)
• Customer oriented approach and ability to adapt different situations 
• Hands on experience on MS office suite.
• Ability to multitask and problem solving skills
• 0-2 years of experience 
• Excellent communications skills written and verbal.

Responsible for :

1. Respond to customer queries via chat or phone in a timely and professional manner.
2. Proactively responding on tickets or issues.
3. Resolve customer queries or issues with required solutions 
4. Coordinate with internal teams for query resolution.
5. Provide required information about products and services offered by Provakil.
6. Update customer information and issue details in ticketing platform
7. Analysing the challenges faced by clients and passing the details to technical team.
8. Should be aware of product feature updates.
9. Flexible in working shifts

Requirement: 

1. Respond to customer queries or technical issues via email in a timely and professional manner.
2. Resolve customer complaints or issues by providing appropriate solution or alternatives.
3. Should have knowledge of API integration, cloud based tool.
4. Interact with cross team to get the issues resolved.
5. Hands on experience on CRM or any ticketing system.
6. Should be able to lead meetings and training sessions.
7. Worked in customer facing environment.
8. Troubleshoot technical issues at level 1 and level 2 .
9. Handled customer escalations and worked on escalation matrix 
10. Provide weekly status on ticket received and resolved 

Additionally,

Excellent communication  verbal and written.

Handled enterprise client issues in previous experience.

Bachelor’s degree in CS or IT or related field.