Sr. Automation Engineer

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Strong Sales / BD Leader, with strong exposure to Staffing and Recruitment industry Profile

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Mandatory (Experience) : Must have 6+ YOE in B2B Sales, with recent 3+ years in Sales for IT Staffing / Recruitment services

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Mandatory (Sales Skills) : Must have proven experience acquiring and closing large enterprise clients in the last one year. Acceptable client tiers : Tier 1: Fortune 1000 / large US enterprises (e.g. Morgan Stanley, Uber, Walmart) Tier 2: Series B+ US-based tech companies with India hiring presence (e.g. Nutanix, Netscope) Tier 3: Series B+ India-based startups (e.g. Pronto, Snapit).

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Mandatory (Ownership) : Must have experience of handling end-to-end sales (prospecting → pitching → commercials → closure)for Indian Market

5

Mandatory (Strategy) : Must have experience in pricing, competitor analysis, driving innovative sales strategies and differentiating between niche and non-niche hiring

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Mandatory (Network) : Must have existing relationships with decision-makers in Tech / Product companies (HR, TA Heads, Business Heads, etc.)

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Mandatory (Company) : Staffing firms, Recruitment firms, Talent solutions companies

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Mandatory (Profitability Mindset): Must demonstrate awareness of staffing margin mechanics and reflect a high-margin, selective placement approach

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Mandatory (Note 1) :This is currently an IC role but open to both individual contributors and leadership profiles (team building expected over time)

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Mandatory (Note 2) : Ensure that the resume shows proper metrics as a proof of impact (e.g. revenue generated, number of engineers placed per account, size of deal, number of clients)

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Mandatory (Note 3): MSP/VMS experience - high-value differentiator. A candidate with active relationships at MSPs like Pontoon or Magnit can unlock access to 100+ enterprise logos immediately, as large US companies have stopped onboarding direct vendors. Such profiles will be prioritised

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Preferred (Market) : Exposure to global market other than Indian market

About Ritually

Ritually is building the definitive process discovery platform for back office work. Our product fuses underutilized system telemetry with computer vision to help large enterprise and scaling mid-market companies deeply understand and reimagine their highest value and most repetitive processes for a world where humans and agents work together. We're based in New York and Denver.

We believe deeply in trust (of our customers and each other), craft, customer obsession, and speed.

You'll be joining an AI-native, fast-moving, and repeat founding team. Ritually's founders previously built and exited a startup (Involvio) to Cisco. The company is funded and working with design partners.

The Role

This is a founding full-stack role. You'll be building our application with the founding team from 0-1 You'll own features and infra end to end and across technologies. You'll also own how we build: ensuring our AI development workflow is fast, dependable and secure.

What You'll Do

• Build features end to end, across our desktop client, web app, and the backend services that tie them together.
• Go deep in our cross-platform Electron desktop client the native OS integration that powers on-device capture, and the on-device privacy and redaction that runs before data leaves the machine.
• Move fluidly across technologies and layers, picking up whatever a problem needs rather than staying in one corner of the stack.
• Own the infrastructure and deployment path CI/CD, releases, and the cloud services everything runs on so shipping stays routine and reliable.
• Own how we build: keep our AI development workflow fast, dependable, and secure and establish the conventions, tooling, and guardrails that let a small team build like a much larger one.
• Own observability and on-call basics logging, error tracking, and alerting so we catch issues before our customers do.
• Help set technical direction and keep the codebase legible as we scale the engineering team.

What We're Looking For

• 1-4 years building software across the stack frontend, backend, and the glue between them (internships and meaningful side projects count).
• Comfort working across multiple languages and technologies, and a genuine willingness to learn whatever a problem requires.
• Solid fundamentals in shipping production software version control, testing, debugging, and deployment.
• Experience with, or strong interest in, owning infrastructure and devops: CI/CD, cloud services, and reliability.
• Genuine excitement about AI-native development you've used AI coding agents and want to push how far they can go.
• Comfort with ambiguity and a willingness to own problems end to end in a small team.

Nice to Have

• Experience building desktop applications (Electron or native).
• Experience building internal tooling or automation that made a team measurably faster.
• Experience building applications for on-premise deployment.
• Familiarity with managed backend platforms and AI agent tooling.
• Any prior early-stage startup experience.
• Degree in computer science or a related field.

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Experience in working with SDLC. Experience in end to end SDLC documentations.
• Experience in Banking/Financial Application.
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Hands-on experience in Web Services
• Excellent programming, unit testing and debugging skills in Mobile Java (Android and Kotlin)
• Good designing skills based on object-oriented design patterns & frameworks
• Basic/core Java/Kotlin/OOPS knowledge and an understanding of Java technologies is mandatory
• Very good exposure in frameworks like Android Architecture, SDK, SDK Development
• Strong Experience in Mobile Application Development Life Cycle
• Experience in Design Patterns MVVM, MVP etc.
• Programming new Android Applications from specifications
• Experience in implementing communication with API servers via web-services using JSON and XML
• Exploring upcoming new features of Android Platform

REQUIRE TRAVEL EXECUTIVE

SKILLS- RESERVATION, TICKETING, PACKAGES

GENDER- MALE

EDUCATION- GRADUATE

EXPERIENCE- 3 YEARS

LOCATION- PITAMPURA, DELHI/Mumbai

SALARY –UPTO 40K

Our client DDB Mudra Group are one of India’s largest marketing communications networks. The Group’s promise ‘Unexpected Works’ comes alive in our partnerships with some of the world’s fastest-growing companies and most admired brands including Johnson & Johnson, Volkswagen, Pepsico, McDonald’s, TTK Prestige, Diageo, Unilever, Royal Enfield, Titan, Meesho, and Infosys. Our agencies include DDB Mudra, 22feet Tribal Worldwide, Mudramax, Interbrand, Track and TracyLocke.  

Our work has shone at many prestigious forums.  

• APAC Agency of the Year at Spikes Asia 2022 with consecutive Grand Prix wins in the last three years. 
• Asia's #1 creative agency by WARC Rankings 2021. 
• India’s Agency of the Year and #5 in Asia according to Campaign Brief’s ‘The Work 2021’. 
• 2 at Kyoorius 2021. 
• One of the only two Indian agencies to bring home a Cannes Gold in 2021. 

One of the Top 20 most effective and creative agencies in the world by Effie Index 2020Our unwavering commitment to diversity and inclusion as one of the company’s key pillars for growth is seen through marquee initiatives like ‘The Phyllis India Project’ which creates a community of women leaders, and ‘Open Pride’ that fosters an inclusive and engaging work environment for the LGBTQIA+ community & allies. The Group was awarded Silver at IWEI’s Top Employers 2020 for the LGBT+ community. We are also four-time Gold winners of the Talent Development Program of the Year at the Campaign South Asia Agency of the Year Awards. 
http://ddbmudragroup.com/" target="_blank">http://ddbmudragroup.com/ 

Key responsibilities & Deliverables:

 
Candidates with extensive Drupal experience please apply!

• Deeper understanding and working experience in Drupal, WordPress, Laravel or CodeIgniter & NodeJS (Express JS).
• Analyze, design, code, debug, test, document & deploy applications
• Experienced in OOP and knowledge of design patterns
• Creating, using implementing and modifying Drupal/WordPress themes.
• Customize and tweak core, forms, modules and themes in Drupal/WordPress.
• Managing deployments of PHP and NodeJS projects with one or multiple developers across environments
• Hands-on experience in PHP, JavaScript, jQuery, SQL, Drupal, WordPress, Laravel or CodeIgniter, NodeJS (Express JS), MySQL, MongoDB.
• Exposure Experiences in application integration and web services technologies (REST, SOAP, XML, etc.) WebAPI
• Responsible and Reliable developer working against strict timelines and meeting on-time delivery goals.
• Deploying applications in AWS or GCP or Azure
• Must be a self-starter & be able to work with minimum supervision
• Should have capacity to solve complex business problems

Essential skills:

• Seeking 2+ years experienced PHP/NodeJS developer for long term employment.
• Must have, 2+ years’ experience working under Drupal, WordPress, Laravel or CodeIgniter, NodeJS (Express JS).
• Expertise in Drupal, WordPress, Laravel or CodeIgniter, NodeJS (Express JS), MySQL, Rest APIs and MongoDB.
• Good knowledge of Ajax, jQuery, HTML, Javascript, and CSS.
• Familiarity with source control systems such as Subversion, etc.
  Knowledge of Object-oriented concepts.
• Good to know about deploying applications in AWS or GCP or Azure
• Knowledge of REST/SOAP Web services.
• Knowledge of AngularJS or React JS is a big plus.
• Good to have certification under any CMS or Framework.
• Proficient in the maintenance and administration of applications.
• Experience integrating open source and third-party applications into existing applications.
• Results-oriented, reliable, and able to work under pressure.
• Ability to communicate technical ideas to business users and other teams.
• Ability to both collaborate with team members and work independently.
• Eager to embrace current and emerging web technologies

Regards,
Namrata Shukla.

We are looking for someone who simply loves to network and build meaningful connections with people and have the individual potential to search the clients for our business.

Responsibilities:-

• Build relationship with prospective clients .
• Maintain consistent contact with existing clients.
• Analyze market and establish competitive clients.
• Track metrics to ensure target are hit

Qualification :-

• Bachelor's Degree.
• Experience in E-commerce industry/ Understanding of E-commerce Industry.
• Strong communication and presentation skill.
• CRM skill is required.
• Knowledge of Bidding Website.

Location - Laxmi Nagar Delhi.

Salary - 15000 - 20000.

Job Types: Full-time, Walk-In

Salary: ₹15,000.00 - ₹20,000.00 per month

• Min 2-3 years of experience in Mobile App/Android development
• Min 1 year of experience in Kotlin
• Immediate joinee are preferred
• Experience with different programming paradigms, esp. functional and reactive programming
• Strong in writing unit test cases
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs
• Familiarity with git and continuous integration
• Proficiency in various software design patterns
• Exposure to agile/scrum
• Excellent communication skill