- Onboard and assist customers as needed with product demonstration, setup, and navigating software.
- Establish frequent touchpoints with the customer to improve customer experience.
- Review customer complaints and concerns and seek to improve all aspects of the customer experience.
- Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs
- Optimize existing processes within the company and actively enhance all Customer Success initiatives.
- Experience workinSeek to promote the value of the product and upsell services and products with brand image and promoting value through customer experience
- Assist in creating training courses and educational materials for customers and other members of the department.
- Schedule EBR meetings and establish clear retention goals and process milestones for the client to work toward.
- Minimize customer churn.
- You get an opportunity to permanently work from home and thus get more time to spend with your family and be safe in this pandemic
- Five days with flexible working hours
- Free Udemy business account to upskill your professional and technical skills
- Opportunity to work with your professional family and not only with the machines
- Employee friendly policies and processes
- No micro management
- Energetic work environment
- Great people support
- Health Insurance
- Leaders support to implement innovative ideas
- Good Pay master

About SyndicationPro
About
What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also part of, FirstPrinciples.io, a tech-holding company that starts, acquires, and advises B2B SaaS Companies. FirstPrinciples.io and SyndicationPro.com have a combined strength of over 80+ people across India, U.S, Spain, and Germany.
SyndicationPro.com has been featured by https://in.finance.yahoo.com/news/syndicationpro-establishes-hq-lehi-utah-130600371.html?guccounter=1">Yahoo Finance and https://www.benzinga.com/business/best-crms-for-real-estate-investors/">Benzinga, among other top publications! We also were Finalists in Industry Leading Awards such as https://informaconnect.com/finovate-industry-awards/awards-categories/">Finnovate and https://www.cloud-awards.com/2021-software-awards-shortlist/">2021 SaaS Awards.
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About the brand:
Think9 is a brand co-creation platform that transforms powerful ideas into authentic, profitable, and experience-led brands that can define the future of brands in key consumption categories like fashion and lifestyle; food and FMCG, home and decor and beauty and wellness. We are a team of experienced entrepreneurs, marquee investors, and industry professionals who have expertise and experience in building some of the most popular brands in the country. We partner with passionate entrepreneurs to combine our collective learning and experience with data science, digital ethnography, and technology platforms to build brands that connect to the new generation of Indian consumers.
What you’ll be doing?
• Working knowledge of Shopify platform, as well as exposure to application development and the use of storefront APIs to extend Shopify functionality.
• Strong knowledge of liquid programming language and experience in development and application of custom/bespoke Shopify theme and modify the pre-existing template(s)
• Collaborating with the UX and UI design teams to produce seamless, robust, and responsive frontend user experiences
• Manage multiple projects simultaneously, and be able to address their specific needs and requirements at a moment's notice
• Understand business needs that drive project features & functions and provide internal consultation
• Proficiency in and understanding of best practices for HTML5, CSS, JavaScript/jQuery
• Have experience in migrating the e-commerce ecosystem in Shopify, Integrating third-party systems and Shopify supported apps
• Strong understanding of the e-commerce principles and the associated technology/tools
• Comfortable using version control systems (Bitbucket/GitHub)
• The ability to use Shopify Plus features including scripts and flow to best utilize the front and backend capabilities of the Shopify platform in building, launching and maintaining Shopify web-stores
• Strong skills in MySQL, CSS, HTML5, jQuery, JavaScript, Web Services
• Knowledge of additional platforms will be a plus
• Strong Object-Oriented Programming concepts
What you’ll bring?
• Education: Bachelor's Degree in IT, Computer Science, Computer Programming, or a similar field
• 3-5 years of experience developing within the Shopify
• 3-5 years of experience in front-end technologies including, but not limited to, JavaScript, AJAX,HTML, CSS, SASS, XML
• Strong hands-on experience in daily eComm execution and process optimization
• Interest in staying current and applying the most current best practices
• Able to work effectively in a fluid, fast-paced environment.
Roles & Responsibilities:
1. Answer incoming calls and respond to customers
2. Management and resolve customer complaints.
3. Research required information using available resources
4. Document all call information according to standard operating procedures
5. Forward the complaint to the concerned area technician
6. Resolve escalated customer complaints
7. Complete call logs and reports
8. Manage large amounts of inbound calls in a timely manner
Skills:
1. Proficient in relevant computer applications
2. 10th pass or any higher education
3. Excellent data entry and typing skills
4. Superior listening, verbal, and written communication skills
5. Ability to handle the stressful situation appropriately
6. Fluent in Kannada and English.
7. Ability to multi-task, set priorities and manage time effectively.
Job Types: Full-time, Regular / Permanent
Schedule:
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Kannada and English (Preferred)
Appitsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.
URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about
Check: SoftwareSuggest: https://www.softwaresuggest.com/" target="_blank">https://www.softwaresuggest.com/
Established in 2014, SoftwareSuggest helps discover top Business Software & Service Providers. It just so happens to be the largest privately-held platform of its kind in India and the fastest-growing one.
Here, at Software Suggest, we list, review, compare and provide free consultations for business software and services. Our goal is to match your business needs with the right software.
-Monthly traffic of over 300000 unique visitors
-12794 software listed across 425 categories
-357,551 businesses (and counting!) have used Software Suggest to find the perfect software for their exact requirements.
Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.
Experience- 1 year
Please note- Male Candidates required
Job Description:-
- Manage the overall accounting and bookkeeping for the organization including accounts payable and receivable, inventory and capital assets, banking, and payroll functions
- Work closely with the Director of Finance and Operation to handle revenue for all development initiatives and strategies.
- Supervised of accounting system and book-keeping of SoftwareSuggest and CallHippo.
- Ensure that all applicable tax laws are in proper compliance i.e. Service tax, TDS, GST, PTAX, etc.
- Ensure that system and information are compatible to produce consolidated reports and accounts.
- Provide administrative assistance, including oversight of facility vendors and contracts, and establishing and managing vendor accounts and relationships.
- Provide monthly financial reporting and analysis of financial statements, including a statement of activities, fund balance, and sources/uses of funds, to the CFO and, as requested, to the Board of Directors.
- Ensure that SoftwareSuggets is reconciled on weekly basis - reconciling to bank statements, trade creditors and debtors, dealing with posting errors, etc...
- Produce a weekly summary of accounts including cash flow and trade creditors.
- Produce monthly reports of the Balance sheet, Bank Statement, Cash and Fund flow statement, etc...
- Provide advice on financial matters to the management team.


What You'll Do
● Develop embedded system architecture that is efficient and scalable
● Develop multi-device system design, envision customer interaction, and corner cases to build issue-free design
● Develop firmware code for Interrupt driven system which interacts with Android and cloud
● Implement function safety, protection and security in the embedded system
● Implement predictive hardware failure features
Who You Are?
● Passionate individual who loves to work on embedded systems. a person who likes to drive things actively rather than waiting for tasks to get assigned.
● Strong programming capabilities
● Understanding of electronics and hardware
● Clear thought process, believe in simplifying rather than complicating
● Argue and fight over the opinions. Believe in delivering the best for the users
You Should Have
● 3+ year experience in embedded system design
● Mastery in C/C++ for embedded systems. Strong fundamentals of Microcontrollers and their common peripherals.
● Strong basics of C/C++, memory map, compiler functionality
● Done multiple projects during graduation/post-graduation. Participated and performed in tech competitions.
● Experience working with actuators like motors (DC/brushless), LED/LCD and HMI interfaces, speakers, sensors etc
● Experience working with motor control algorithms and PID controllers
- Proficiency with Linux OS and basic bash scripting

We are looking for an Angular 10+ Developer responsible for to implement a complete user interface in the form of a mobile and desktop web app, with a focus on performance. Your main duties will include creating modules and components and coupling them together into a functional app. The artistic design will be delivered to you, together with a few HTML templates, but we will ask for your help in regard to animations, CSS, and final HTML output. You will work in a team with the back-end developer, and communicate with the API using standard methods. A thorough understanding of all of the components of our platform and infrastructure is required.
Responsibilities
- Delivering a complete front end application in angular 8+ framework.
- Ensuring high performance on mobile and desktop
- Writing tested, idiomatic, and documented JavaScript, HTML and CSS
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Cooperating with the back-end developer in the process of building the RESTful API
- Communicating with external web services
Skills and Qualifications
- Proficiency with JavaScript and HTML5, Bootstrap and Angular
- Professional, precise communication skills
- Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
- Creating self-contained, reusable, and testable modules and components
- Ensuring a clear dependency chain, in regard to the app logic as well as the file system
- Extensive knowledge of CSS and JS methods for providing performant visual effects and keeping the framerate above 30fps at all times
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Validating user actions on the client side and providing responsive feedback
- Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed
- Creating custom, general use modules and components which extend the elements and modules of core Angular10+ versions
- Experience with all levels of operation available to the front-end,
- Experience with building the infrastructure for serving the front-end app and assets
- Architecting and automating the build process for production, using task runners or scripts
- Documenting the code inline using JSDoc or other conventions




