Sr Associate Customer Success

Profile: Product Support Engineer

🔴 Experience: 1 year as Product Support Engineer.

🔴 Location: Mumbai (Andheri).

🔴 5 days of working from office.

Skills Required:

🔷 Experience in providing support for ETL or data warehousing is preferred.

🔷 Good Understanding on Unix and Databases concepts.

🔷 Experience working with SQL and No-SQL databases and writing simple

queries to get data for debugging issues.

🔷 Being able to creatively come up with solutions for various problems and

implement them.

🔷 Experience working with REST APIs and debugging requests and

responses using tools like Postman.

🔷 Quick troubleshooting and diagnosing skills.

🔷 Knowledge of customer success processes.

🔷 Experience in document creation.

🔷 High availability for fast response to customers.

🔷 Language knowledge required in one of NodeJs, Python, Java.

🔷 Background in AWS, Docker, Kubernetes, Networking - an advantage.

🔷 Experience in SAAS B2B software companies - an advantage.

🔷 Ability to join the dots around multiple events occurring concurrently and

spot patterns.

Experience: 6+ Years

Location: Chennai & Pune

Work Model: Hybrid

Notice Period: Immediate Joiners Preferred

Role Overview

We are looking for a highly skilled Senior Python Engineer to design, develop, and scale robust backend systems and data-driven applications. The ideal candidate should have strong problem-solving skills, experience with modern Python frameworks, and exposure to cloud and emerging technologies like Generative AI and LLMs.

Key Responsibilities

• Design, develop, and maintain scalable applications using Python
• Build and optimize RESTful APIs using Flask or FastAPI
• Work on data manipulation, processing, and transformation using Python libraries
• Collaborate with cross-functional teams to define and deliver high-quality solutions
• Develop efficient, reusable, and reliable code with strong attention to performance
• Implement containerization and orchestration using Docker and Kubernetes
• Ensure application security, data protection, and compliance best practices
• Manage code versioning using Git and follow CI/CD best practices
• Contribute to cloud-based deployments and infrastructure
• Explore and implement solutions using Generative AI and Large Language Models (LLMs)

Required Skills & Qualifications

• 6+ years of hands-on experience in Python development
• Strong understanding of Python fundamentals and problem-solving skills
• Experience with data manipulation libraries (e.g., Pandas, NumPy)
• Expertise in building REST APIs using Flask or FastAPI
• Solid understanding of ORM frameworks (e.g., SQLAlchemy, Django ORM)
• Experience with cloud platforms (AWS, Azure, or GCP)
• Hands-on experience with Docker and Kubernetes
• Strong knowledge of application security principles
• Proficiency in Git and version control practices
• Exposure to Generative AI concepts and working with LLMs

What you’ll do: 

● Own and build next-generation web applications which are efficient, reusable front-end abstractions 

and systems. 

● Explore and design lively and compelling consumer experiences. 

● Ensure that all the assigned systems are performing to scale. 

● Actively participate in design and code reviews to build robust applications and prototypes 

● You will mentor junior engineers on design and proper coding practices 

What you will need: 

● A deep expertise in React, Javascript, HTML5 and CSS3. 

● Understanding of browser internals and a basic understanding of the network stack. 

● Understanding of common design patterns followed in front-end projects. 

● Basic awareness of application security practices and deployment techniques for front-end projects. 

● Should have sound knowledge in computer science fundamentals like data structure, object-oriented 

programming and possess excellent communication skills. 

We're seeking an experienced Senior Tech Lead to oversee both frontend and backend teams for a production-ready enterprise project. You should possess strong managerial skills along with an entrepreneurial mindset. In this dynamic role, you'll collaborate with cross-functional teams to design, build, and deploy products aligned with our vision and strategy. Your leadership will be key in driving product success from conception to launch, ensuring they meet business objectives and user expectations.

Experience: 7+ Year

Working Time: 12.30 PM to 9.30 PM

Responsibilities:

• Lead and mentor developers: Provide guidance and support to ensure high-quality deliverables and drive engineering best practices. Experienced in leading development teams, fostering collaboration, and mentoring junior engineers for adherence to best practices.
• Collaborate with cross-functional teams: Define project requirements, timelines, and priorities, and coordinate product releases.
• Architect scalable solutions: Design systems for both frontend and backend that are maintainable using modern architecture patterns and RESTful API design principles.
• Project Management Skills: Proficient in Agile methodologies, managing timelines, and prioritizing tasks effectively to ensure project success.
• Define product features: Set sprint goals and translate user feedback into actionable enhancements.
• Problem-Solving Skills: Analytical problem-solver adept at addressing technical challenges and implementing practical solutions.
• Analyze data: Validate product goals and adapt strategies accordingly, and track project progress to ensure timely delivery of features.
• Test and accept product features: Ensure accurate implementation of product features based on user stories.

Requirements

• Bachelor's / Master’s degree in Computer Science or related field.
• Minimum of 3 years of experience in a leadership role.
• Nice to have: Experience in building a product from concept to launch.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Strong proficiency in NodeJS, RESTful APIs, Weaviate Vector Database, and graph databases.
• Proficient in NestJS with full lifecycle experience and expertise in MongoDB integration.
• Proficient in MongoDB, with expertise in NoSQL principles, instance management, data modeling, and efficient query optimization for cloud and on-premise environments.
• Strong proficiency in ReactJS, NextJS, MaterialUI, and React Query.
• Proficient in TypeScript development, skilled in building type-safe applications and leveraging TypeScript configurations for enhanced development efficiency.
• Proficient in AWS services, specializing in Lambda for serverless computing, API,Gateway for secure API management, and integration with IAM, S3, and CloudWatch.
• ​Knowledge of CI/CD principles and tools to automate the testing and deployment of applications.

Benefits

• Gain real-world experience in corporate functioning.
• Learn to collaborate with diverse teams and meet deadlines in a professional environment.
• Access various learning and development programs to explore your passion.
• Work in a fast-paced, rapidly expanding tech team undergoing a revamp, with exposure to advanced technology and tools relevant to your role

Please check the below JD for Java based Automation testing openings and advise further.

We are looking for Automation testing QA with experience in Selenium+Java and API Automation (Rest API/SOAPUI/Karate/GraphQL API).

Experience Required: 4-14 years

Role: Senior Quality Engineer/Manager QA

 Looking for automation experts who in addition to the expertise in the tools and techniques also have the knack to understand the business needs, ROI and accordingly create the automation strategy

Technical skills:

Must Haves

• Hands on experience of working with at least one of GUI based test automation tools for desktop and/or mobile automation. Experience on multiple tools will be added advantage
• Proficient in writing SQL queries
• Familiarity with process of test automation tool selection & test approach
• Experience in designing and development of automation framework and creation of scripts using best industry practices such as Page object model
• Integrate test suites into the test management system and custom test harness
• Understanding of SOAP and REST principles
• Thorough understanding of microservices architecture
• In-depth hands-on experience of working with at least one API testing tool like RestAssured, SOAP UI, NodeJS
• Hands-on experience working with Postman or similar tool
• Good Understanding of BDD, TDD methodologies and tools like Cucumber, TestNG, Junit or similar.
• Experience in defining API E2E testing strategy, designing and development of API automation framework • Working experience on build tools Maven / Gradle, Git etc.

Please share your resume if keen.

www.opcito.com

Job Description:

We are seeking a dedicated Golang Developer with 2+ years of experience to join our growing company. You will collaborate with other technical staff to deliver and maintain a fully functional software implementation. We hope you can put your passion for software engineering to work to create highly immersive user applications.

Required Skills:

• 2 - 7 years of Industry experience in the relevant domain.

• Good working knowledge of distributed systems and de-coupled architecture.

• Working knowledge of Container technologies: Kubernetes (preferred), Docker, etc.

• Working knowledge of VMware VCenter, VMware ESXi and VM management.

• Self-motivated, with ability and interest in learning new technologies and adapting quickly to new requirements.

• Good team player with a great attitude to learn.

• Ability to iterate fast in an agile environment.

• Strong analytical and problem-solving skills.

• Strong interpersonal skills - must be able to work effectively as part of a project/ program team and foster team cooperation.

• Must be able to effectively communicate technical information to both technical and non-technical personnel

Responsibilities:

• Design and Development of NSX-ALB's Upgrade and Gslb Infrastructure projects by adhering to the cloud and distributed networks' native design principles.

• Develop software for scale that would be deployed at different types of cloud infrastructures.

• Take ownership of your design and development activity by resolving bugs found in unit testing, system testing and customer deployments.

• Develop multi-cluster/multi-cloud workflows and define industry roadmaps for adoption.

• Develop low latency and high-performance solutions with fully automated test suites.

• Code in Golang for most of your day with a working knowledge of Python.

• Adaptability and multi-language proficiency (shell, Python, Golang)

Why should you join Opcito?

We are a dynamic company that believes in designing transformation solutions for our customers with our ability to unify quality, reliability, and cost-effectiveness at any scale. Our core work culture focuses on adding material value to client products by leveraging best practices in DevOps like continuous integration, continuous delivery, and automation, coupled with disruptive technologies like cloud, containers, serverless computing, and microservice-based architectures.

Here are some of the perks of working with Opcito:

• Outstanding career development and learning opportunities
• Competitive compensation depending on experience and skill
• Friendly team and enjoyable work environment
• Flexible working schedule (Hybrid Work Model: 3 days WFO and 2 days WFH)
• Corporate and social events.

Job Purpose

We work in the latest technology, and our foundations are data structures, algorithms, solid logical reasoning, and mathematics. We are looking for very strong engineers who love coding, optimizing, and ensuring their code is the most efficient.

You will be involved with hardcore development. If you are an assembler of code or packages from different places to build something, you may not find our team to be the right fit.

You must be someone who can build anything from the ground up. Programming language should not be any barrier for you, as you should be able to pick up any programming language or underlying technology within a week.

Key Areas of Responsibility

Core development. Ready to participate in the designing, brainstorming, and development process. You must give sleepless nights to meet deadlines whenever required.

Desired Candidate Profile

Essential Skills 

• Reliable, Accountable, and Trustworthy
• Ability to understand software requirements based on a wireframe/program specification
• Familiarity with GoLang / PHP / Python / Java / C / C++ / Linux Shell and Scripting / HTML / CSS / JS / Node.js is a plus
• Effective communication skills to ensure smooth coordination of tasks with the Team Leader.
• Knowledge of MongoDB, MySQL, and PL/SQL is a plus
• Familiarity with ML, TensorFlow, and Keras is a plus
• Knowledge of web servers such as Apache, NGNIX, and the HTTP protocol is a plus.
• Knowledge of multi-process, threads, memory, and filesystem on Linux is desirable.
• Must Solve The Following

To consider you for the current opening, please make sure to understand the following question and solve it. A simple program in any programing language would do. If you cannot solve this, please do not apply.

Write a function foo(x) where foo(foo(x)) = -x (assume x to be an integer, and foo(x) has to be always real), any programming language would do. Before submitting the answers, please verify that the output of foo(foo(10)) should be -10 and foo(foo(-10)) should be 10.

Content Operations Specialist 

Location: Work from home

Type: Primarily contract based 

Nature of work: Full-time.

As a Content Operations Specialist at Pratilipi Marathi, you will closely work with our Content Operations lead and other language owners to ensure delighting millions of readers via content curation. You will be the one who gets to decide which content list goes on our App and Website homepage. You will run writing competitions for thousands of authors. You will focus on the health and hygiene of your language by filtering content from the backend. You will get to decide which content goes into our social media. 

In short - you will own a content funnel in Pratilipi Marathi. We are looking for extraordinarily creative and logical personalities to create great experiences for our authors and build great reading experiences for our readers. 

What we are looking for in a person:

You must be passionate about stories and literature. Strong and commendable verbal and written communication skills in both Marathi and English are a MUST. You are hungry for growth and learning. You should be super organized, take ownership of each initiative, and have a curious mindset to learn new tools and techniques. Proficiency in Microsoft Office and G Suite is required, as is the ability to prioritize tasks and frequently multitask. You must have a deep love for Pratilipi, aspire to work with authors and make a positive impact in the language literature world.

What you’ll be doing:

• You will be closely working with our Content Operations team and take end-to-end ownership of Writing competitions in your language. You will work on ideas around writing competitions, You will create and translate drafts, rules, and value systems around competitions. You will be in charge of competition results and rewards mechanisms. 
• You will understand user funnels and take up focused initiatives to scale event participation and published content numbers. 
• You will do regular content sanity checks based on necessary metrics and choose the best content for the Pratilipi Premium section.
• You will do awesome vibrant translations of articles whenever required, by fully understanding the content needs.
• You will choose which story goes in front of readers on our Facebook channel. You will select creatives to engage readers in each story. 
• You will be an admin of our large social media page and group, where you will approve daily published content and establish communication and customer success. 
• You will be working on the health and hygiene of the platform by removing pirated content, hate speech, and explicit content. 
• You will read all event content and curate the highest quality event results based on necessary metrics and what is best suited for the Pratilipi community.
• You will reply to user queries over email and help them with any kind of issues related to Pratilipi events. 
• You will be responsible for assisting in the day-to-day content needs of our product managers in order to run different experiments. Your content would go to millions of readers each day. 

What we offer:

• Work opportunity in a high-growth start-up environment. Be a part of something big, exciting, and meaningful.
• Learn new skills, take on challenging tasks, grow as an individual, and grow within the organization.
• Career development in Content operations, Linguist, Content Management, Community operations, Content writing, or similar fields. 
• Dynamic, creative, and collaborative work environment. Supportive leadership.
• Flexible work hours and better work-life balance
• Work from Anywhere
• Salary 20-25k per month. 

Interview process:

• We won’t look for an experience.
• We would take interviews over a few phone calls and Zoom. 
• Expect one or two assignments once you clear the first round of interviews.

Job description:

• Maintain the database of candidates along with all follow-ups related information.
• Posting vacancies on portals.
• Match the profile of the candidate on technical grounds Responsible for negotiation, paperwork validation and closed candidates for assigned requisitions.
• Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.
• Maintaining Candidate/Vendor relation on the progress of submittals made, Interview Coordination and taking care of the joining formalities, background checks, references, coordination with internal accounting team and for timesheets, etc.
• Ensure the target is met in terms of required submittals daily as well as required number of placements.
• Marketing our Bench Consultants (H1 Transfer/OPT/CPT/F1/L1, GC, and US CITIZEN).
• Developing new contacts with tier 1 vendors / Clients. Someone who has been in the industry and can be bring existing clients to support us.
• Should be able to generate Leads by cold calling to acquire a new direct client.
• Understanding their requirement and clearly articulating the resume and formatting it as required.
• Communicating with the consultants daily and update about submissions and interviews.

Required Candidate profile:

• Any graduate can apply (BBA/BCOM will be preferable)
• Good Communications Mandate.

Experience:

• Freshers and Experienced (Min 6 months relevant experience)

Working Location:

• 3rd Floor Vicenza House, Friends Society, Opp. C H Jewellers, Alkapuri, Vadodara, Gujarat 390007

Working Hours:

• US Shift (Mon-Fri)
• Onsite