Sr Associate Customer Success

About Company

ADDV HealthTech Solutions, a UK-based company, operates with a strong IT presence in Ahmedabad, empowering IT professionals and organizations with cutting-edge technologies. As a product and service-based industry, we have excelled in managing UK healthcare projects, leveraging our novel tech-led approach.

ADDV HealthTech Solutions operates as a subsidiary of the renowned UK company, ADDVantage Technologies (https://addvantage-technologies.co.uk/) delivering innovative healthcare solutions like AllDayDr, Healthya, AppLocum, PharmSmart, ADDVantage Minds, and HEALTHYA Stations. Under the visionary leadership of our Founder and CEO, Suhel Ahmed, we continue to expand our expertise and presence across the UK and the Middle East.

What are we looking for in a candidate ?

• Experience of Minimum 3 years is required.
• Strong command of MVC frameworks such as Laravel.
• Complete understanding of the fully synchronous behavior of PHP & Laravel.
• Complete understanding of MVC design patterns.
• Adequate understanding of front-end technologies, such as jQuery, JavaScript, Ajax, HTML, and CSS.
• Knowledge of object-oriented PHP programming.
• Understanding accessibility and security compliance.
• Understanding fundamental design principles behind a scalable application.
• Familiarity with limitations of PHP as a platform and its workarounds.
• Creating database schemas that represent and support business processes
• Proficient understanding of code versioning tools, such as Git.
• Proficient understanding of Pipelining and CI/CD.

What will a candidate be doing with us ?

• Top-notch development and managing and maintaining the code base with latest tech and code trends.
• Design and develop server-side logic using Laravel.
• Define and maintain the database.
• Create reusable, effective, and scalable code.
• Collaborate with a team of developers and UX designers to create a LARAVEL based web application..
• Prepare and maintain all applications utilizing standard development tools.
• Utilize back-end data services and contribute to increasing existing data services API.
• Implement security and data protection measures.
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
• Document the development process, architecture, and standard components.
• Keep abreast of new trends and best practices in web development.
• Develop components of the database such as cursor, queries, and Stored Procedure.
• Coordinates with co-developers and keeps project managers well informed of the status of development effort and serves as a liaison between development staff and project manager.

What will we provide to the candidate ?

• 5 days working.
• Flexible working hours
• International Exposure (UK projects)
• Training and development
• Appraisal every year
• Employee oriented policies
• Easily Adaptable Working Environment
• Various Learning and growing opportunities

Enterprise Sales Consultant will work in the sales team of Cogno AI and report to the respective managers. The enterprise sales consultant will be responsible for ensuring timely closures of the opportunities assigned to them and will be responsible for handling the end-to-end sales cycle for all the leads/opportunities allotted to them. Basis their experience they could be put in an International (APAC/MENA/Africa) or Domestic team.

Key Responsibility Areas (KRAs)

• Setting up the initial meeting with the right stakeholders.
• Establish client relationships through constant follow-ups and discussions/progress updates.
• Mapping the right use cases with the stakeholder for each of our existing clients.
• Showcasing the demo of our Products and explaining the use cases to the clients.
• Answering the most common questions related to the Product, use-case, Technical Architecture, Product Security, etc.
• Coordinating with various teams within the client - Business, IT, Information Security, etc.
• Coordinating with various teams within Cogno AI - Operations, Customer Success, Product, Information Security, etc.
• Completing the Sales cycle by getting the PO and the Contract Agreement signed.
• Achieving revenue (MRR booking) targets.

What do we look for?

• Should have worked at a fast-growing startup for at least 2 years.
• 1 to 4 years of B2B Sales experience in IT/SaaS based Enterprise software domain (Preferred if already have experience selling to BFSI companies)
• Experience in selling to international BFSI clients (APAC/MENA/Africa) - preferred
• Should have handled end-to-end sales cycle (Lead gen to closure - Money hitting company's bank account)
• Should have given product demos and converted the business ask of the customer to a solution for the end customer.
• Should have handled sales cycles of 4 to 6 months.
• Have handled 30 to 40 opportunities in parallel
• Should have handled senior-level persons (CxOs, SVPs, etc. ) in the past organization
• Should have closed opportunities worth Rs. 50,000 to Rs. 1,00,000 per month (MRR)

What do we have to offer you?

• Ownership of business goals.
• Hybrid Working policy
• MacBooks
• Health Insurance
• Life Insurance
• Kaha Mind Mental Wellness Plan
• Communication Allowance
• Flexible salary structure with tax savings
• Paytm Food Wallet
• Office clothes allowance

• Required Skills, Qualifications, and Benefits:

  • Core Knowledge of PHP, HTML, CSS3, MySQL & JavaScript.

  • Basic understanding of code versioning tools, such as Git.

  • Ability to communicate effectively with the team and clients.

  • Proficient logical ability and flexibility to learn new technology.

  • Good in designing and problem-solving abilities

  • Overall Strong coding skills, good analytical and problem-solving skills.

  Good to have:

  • Familiar with React, Redux

  • Knowledge of backend for any CMSs like WordPress, Joomla, Magento etc

  Qualifications:

  • B.Tech, MCA

  Experience:

  • 0 - 2 years.

  Job Type:

  Full-Time (Immediate Joiner)

  Interview Type:

  Walk-in, Google Meet (for remote location)

  Work Salary:

  Decent hike on current salary.

• Create a brand and positioning strategy for the company. Own key P&L goals including TVL, User acquisition, and # users across multiple chains
• Segmentation, targeting, and acquisition strategies across user segments and channels
• Design and implement company brand strategy on social media, including Twitter, Discord, Medium, and Telegram
• Build and execute communications campaigns across different Proof of Staking chains that tell the company story to multiple audiences
• Work with influencers, community to expand the audience and widen the reach of the company
• Design community development and engagement strategies. Manage community managers and implement community strategy

Essential Skills & experience:

• Goal-driven, Structured thinker and Operator
• Experience with Community building across social media
• 1-3 years in growth marketing or product marketing, preferably with experience in the blockchain/cryptocurrency space
• Excellent verbal and written communication skills (English). Multiple languages is a plus.
• Prior community management experience is a plus