Associate Product Manager

We are looking for enthusiastic female interns who are interested in gaining hands-on experience in market research and are comfortable speaking with customers over the phone. This role involves gathering market intelligence, conducting surveys, and engaging with potential customers to support our research and business development efforts.

Strong Technical Support Leader profile

Mandatory (Company) – Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)

Mandatory (Experience 1) – 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams

Mandatory (Experience 2) – Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams

Mandatory (Team Leadership) – Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management

Mandatory (Technical Depth) – Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows

(to effectively coordinate with architects and engineering heads)

Mandatory (Process & Metrics) – Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting

Mandatory (Ticketing Tools) – Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms

Mandatory (Core Skills) – Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

Job description

·       Fixing Appointments for Sales Represents across locations/States 

·       Achieve monthly quotas 

·       Source new sales opportunities through inbound lead follow-up and outbound cold calls 

·       Doing DRs (Deal Registrations) across the vendor/OEM Platforms 

·       Managing the complete Training & Educational Competencies based on the Training calendar, assigning & Co-ordinating with Sales , Pre-Sales , Technical and OEM Teams 

·       Route qualified opportunities to the appropriate sales executives for further development and closure 

·       Receiving, delegating & preparation of the daily reports on the leads generated across various channels like Website , India Mart & Just Dial etc.. 

·       Understand customer needs and requirements 

·       Research accounts, identify key players and generate interest 

·       Maintain and expand your database of prospects 

·       Team with field Sales executives to build pipeline and close deals. 

Desired Skills and Experience: 

· Proven inside sales experience 

· Track record of over-achieving quota 

· Strong phone presence and experience dialing dozens of calls per day 

· Experience working with any CRM 

· Excellent verbal and written communications skills 

· Strong listening and convincing skills 

· Ability to multi-task, prioritize and manage time effectively 

Role: Technical Consultant

Industry Type: IT Services & Consulting

Department: Consulting

Employment Type: Full Time, Permanent

Education

UG: Any Graduate

PG: Any Postgraduate

Company description:

Klimb.io was founded by an ISB Alumni who has been solving hiring problems since 2012 and has worked with Naukri.com, Shaadi.com, and Expedia.com etc. Our foundation is based on his extensive experience and domain knowledge in Technology, Software Product Management & Recruiting.

Educational Qualifications:

Any graduation

Job Responsibilities:

• Make use of a variety of research methods to locate possible leads and target businesses that fit our product offerings and ideal customer profile. Engage in meaningful conversations with leads to understand their needs, challenges, and pain points. 
• Initiate contact with leads through emails, phone calls, social media platforms and various other lead gen platforms. Tailor messaging to highlight the benefits of our product solutions and create interest.
• Develop and execute nurturing strategies to maintain regular communication with leads over time. Provide relevant content, insights, and updates to keep them engaged and informed.
• Enter and maintain accurate lead data in Bitrix. Ensure that lead information, interactions, and activities are appropriately documented for tracking and reporting purposes.
• Collaborate closely with the marketing team to align lead generation efforts with overall sales goals and strategies. Provide feedback on lead quality and help refine targeting criteria.
• Stay up-to-date with industry trends, product updates, and best practices in lead generation. Apply new insights to refine lead generation strategies and approaches.

Skills Required:

Lead Generation , SaaS , LinkedIn , Pre-sales , Software Sales , Lead Management , Corporate Outreach

Candidate Attributes:

• Proven experience in sales for 1-2 years in SaaS industry.
• Strong knowledge of the product and its functionalities, including lead management, reporting, and data enrichment.
• Results-driven attitude with a focus on achieving and exceeding lead generation targets.
• Excellent communication skills, both written and verbal.
• Experience with using lead management tools like Linkedin Sales Navigator, Lusha and Apollo etc.

As a Content Writer at our company, you will:

• Write news articles, features, product reviews, and guides for our products.
• Be an integral part of our awards content stream and produce smart, attention-grabbing awards-focused news, features, and reviews.
• Write captivating headlines and teasers to ensure high content engagement across our site and key social media platforms.
• Review and refresh site content on an ongoing basis to ensure it is always relevant and optimized for the needs of our users.
• Ensure all published content meets our standards for accuracy, grammar, tone, and quality.
• Collaborate on projects with in-house specialists in data, marketing, SEO, and PR.
• Keep abreast of developments in digital media, content marketing, and social media content.

• 5+ Years of experience in performance testing
• Must have proven experience in JMeter.
• Willing to join in a short notice period (20-25 days)
• Excellent proficiency in architecting and designing performance tests at an enterprise/application level on a variety of technical stacks based on the understanding of the architecture
• Excellent analytical skills and proficiency to dig down and pinpoint performance issues and recommend probable tuning solutions

Frontend Developer   

2-4 years/Remote or Kochi   
                                        

Farmers Fresh Zone, is a Direct to Consumer Brand Backed by the Indian Angel Network. The startup lives across 5 South Indian cities. We cater to the needs of urban customers with our safe-to-eat, pesticide-free fruits & vegetables that are directly sourced from our farmers. This is possible with our technology-driven platform & demand prediction model. In short, we’re the high-tech marketplace that’s beneficial to both, the consumers & farmers.

For more info visit our website: https://www.farmersfz.com/">https://www.farmersfz.com/

The role, in a nutshell

As a Frontend Developer at FFZ, you will be part of our core development team, and will have complete ownership of our frontend application. You will bring  concepts / user stories to life with ReactJS/Next.JS, HTML and CSS and an opportunity to create highly responsive web designs that work across multiple platforms and browsers. 

What you’ll do at FFZ

• Bring concepts / user stories to life with ReactJS/Next.JS , HTML and CSS
• Create highly responsive web designs that work across multiple platforms and browsers.
• Ensure the technical feasibility of UI/UX designs and implement them.
• Explore and implement SEO best practices

Who you are

• At least 2 years of experience working on Typescript/JavaScript, React/React Native
• Experience / willingness in working with Next.js
• Experience with front-end development tools, build tools and versioning tools.
• Ability to write clean code, necessary tests and ensure high code quality.
• Experience integrating REST APIs and services
• Understanding / familiarity with web security concepts.

Nice to have

• Experience working with Flutter (preferred) or any other cross-platform development tool
• Experience developing mobile applications.

What we offer 

• Complete ownership of our frontend application.
• Competitive salary and an excellent equity package.
• Stellar team, great start-up culture, work-life balance with generous holidays.