About the job
Key Responsibilities:
- Manage the Product Modules, features, JIRA, and other aspects from ideation to delivery and then tracking as well.
- Manage multiple modules - plan initiatives and prioritize roadmaps
- Engage with internal and external stakeholders - understand pain points
- Define use cases, propose solutions, and back up with research & data
- Write detailed product requirement documents for the Engineering team
- Create basic wireframes to make the engineering team understand the requirement in detail.
- Define the UI and UX of the product, and also manage feature rollouts.
- Define, implement, and regularly monitor KPIs for product effectiveness
To better understand if we are a good fit for you, we look for
1) A mature thought process & clarity on why this role:
- At least 1-3 years of work experience; previous tech/product / UX design experience preferred
- A mature thought process - willingness to seek feedback, unlearn and work from 1st principles
- An understanding of and interest in B2C SaaS products; previous B2C software experience preferred
- The willingness to grow into a seasoned people management role
- Empathy for everybody - users, colleagues, engineering, design, and all stakeholders
- A collaborative approach as opposed to a consultative approach
- A culture of writing - we love to write down everything from thoughts to decisions
Shubham Vishwakarma
Full Stack Developer - Averlon
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Python
Deep Learning
Machine Learning (ML)JOB DESCRIPTION/PREFERRED QUALIFICATIONS:
REQUIRED SKILLS/COMPETENCIES:
Programming Languages:
- Strong in Python, data structures, and algorithms.
- Hands-on with NumPy, Pandas, Scikit-learn for ML prototyping.
Machine Learning Frameworks:
- Understanding of supervised/unsupervised learning, regularization, feature engineering, model selection, cross-validation, ensemble methods (XGBoost, LightGBM).
Deep Learning Techniques:
- Proficiency with PyTorch or TensorFlow/Keras
- Knowledge of CNNs, RNNs, LSTMs, Transformers, Attention mechanisms.
- Familiarity with optimization (Adam, SGD), dropout, batch norm.
LLMs & RAG:
- Hugging Face Transformers (tokenizers, embeddings, model fine-tuning).
- Vector databases (Milvus, FAISS, Pinecone, ElasticSearch).
- Prompt engineering, function/tool calling, JSON schema outputs.
Data & Tools:
- SQL fundamentals; exposure to data wrangling and pipelines.
- Git/GitHub, Jupyter, basic Docker.
WHAT ARE WE LOOKING FOR?
- Solid academic foundation with strong applied ML/DL exposure.
- Curiosity to learn cutting-edge AI and willingness to experiment.
- Clear communicator who can explain ML/LLM trade-offs simply.
- Strong problem-solving and ownership mindset.
MINIMUM QUALIFICATIONS:
- Doctorate (Academic) Degree and 2 years related work experience; Master's Level Degree and related work experience of 5 years; Bachelor's Level Degree and related work experience of 7 years in building AI systems/solutions with Machine Learning, Deep Learning, and LLMs.
MUST-HAVES:
- Education/qualification: Preferably from premier Institute like IIT, IISC, IIIT, NIT and BITS. Also regional tier 1 colleges.
- Doctorate (Academic) Degree and 2 years related work experience; or Master's Level Degree and related work experience of 5 years; or Bachelor's Level Degree and related work experience of 7 years
- Min 5 yrs experience in the Mandatory Skills: Python, Deep Learning, Machine Learning, Algorithm Development and Image Processing
- 3.5 to 4 yrs proficiency with PyTorch or TensorFlow/Keras
- Candidates from engineering product companies have higher chances of getting shortlisted (current company or past experience)
QUESTIONNAIRE:
Do you have at least 5 years of experience with Python, Deep Learning, Machine Learning, Algorithm Development, and Image Processing? Please mention the skills and years of experience:
Do you have experience with PyTorch or TensorFlow / Keras?
- PyTorch
- TensorFlow / Keras
- Both
How many years of experience do you have with PyTorch or TensorFlow / Keras?
- Less than 3 years
- 3 to 3.5 years
- 3.5 to 4 years
- More than 4 years
Is the candidate willing to relocate to Chennai?
- Ready to relocate
- Based in Chennai
What type of company have you worked for in your career?
- Service-based IT company
- Product company
- Semiconductor company
- Hardware manufacturing company
- None of the above
Company: MyOperator
Location: Noida Sector 2
About Us:
MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.
Role Overview:
As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.
Requirements
Key Responsibilities:
Strategic Development and Execution:
Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.
Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.
Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.
Team Leadership and Management:
Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.
Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.
Customer Satisfaction and Retention:
Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.
Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.
Operational Excellence:
Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.
Utilize data-driven insights to track progress towards success goals and inform decision-making.
Cross-Departmental Collaboration:
Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.
Share customer insights and feedback to drive product improvements and refine marketing strategies.
Recruitment and Training:
Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.
Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.
Requirements:
Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.
Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.
Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.
Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.
Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.
Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.
Why Join Us:
At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.
Apply Now:
If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!
.NET
C#Dear Job seekers
Greetings from vimishaitech
Job description:
Leading MNC IT company in Coimbatore is looking for Asp. Net Developer having 2 - 3 yrs of Experience having experience as below. This is a full-time. NET Developer role based in Coimbatore. The Dotnet Developer will be responsible for day-to-day tasks associated with software development, including object-oriented programming (OOP), . NET Core, programming, and ASP. NET MVC. The Developer will work on-site and collaborate with cross-functional teams to develop, analyze, and maintain software applications.
Requirements:
Experience: 2-3 years.
Skill Set: . Net, MVC Framework, Web Application Development, c#, sql server, MVC Architecture, software development, ASP. Net MVC, jQuery, ADO. Net, programming.
Experience in Software Development and ASP. NET MVC.
Strong knowledge of object-oriented programming (OOP) concepts.
Proficient in. NET Core and programming languages like C#.
Ability to design, develop, and maintain software applications.
Experience with database systems such as SQL Server.
Strong problem-solving and analytical skills.
Excellent written and verbal communication skills.
Bachelor's degree in Computer Science or related field.
Experience working in an Agile development environment is preferred.
React NativeResponsibilities
- Collaborate with a team of developers and designers to create a web application run on multiple platforms
- Create reusable, effective, and scalable JavaScript code
- Design the data and presentation layer of the web application’s front-end
- Use additional JavaScript libraries such as Redux to manage the web application’s state, derive computed data from the state of the system, and make asynchronous API calls
Skills and Qualifications
- English language proficiency
- 2+ years of professional experience in Native React
- Highly proficient in rendering components with Native APIs
- Highly proficient in JavaScript, modern JavaScript, HTML,
- Highly proficient in one or more libraries (e.g. Redux, React Router, etc) for state managing and routing in addition to React.
We are looking for a creative storyteller aka Content writer who is digital savvy and has a good hold on brand content strategy and initiatives. The successful candidate will be responsible for building brand content across all internal as well as external platforms. Most importantly, this individual should have a high sense of ownership, who can conceptualize and strategize our visual and written content endeavours.
Role & Responsibilities:
Work closely with business and product managers to understand content strategy objectives and deliverables.
Strong project manager with the ability to engage productively and successfully with key stakeholders from creative, media, marketing, product, and research teams.
Look after short form of content such as push notifications, SMS, emails & social media; as well as SEO driven long form of organic and paid content.
Understand impact of content on overall customer engagement and prioritize tasks accordingly.
Establish guidelines and best practices across teams on content generation.
Qualifications & Skills:
Demonstrated ability to manage multiple projects - prioritization, planning and task delegation.
Have experience in both long form and short form of content.
Excellent written and verbal communication skills
Good organisational and time-management/team building skills
Bachelors/ Masters in Design, Marketing, Communications, Journalism or relevant field.
.NETC#user experience (UX). We are a trusted partner for innovative digital
maintenance and service solutions for global and regional customers in
Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now
Specialist and Click partner (by Salesforce), we offer consulting services,
software development, quality assurance services and system
integration based on standard components and products, as well as
support & application management. By implementing best-practice
solutions while optimizing their processes we help our customers to be
successful in tomorrow's world.
Desired Skillset:
- Design and Develop Libraries for React Native for Windows 10
- Strong analytical skills - ability to turn business requirements into technical concepts and code
- Should have strong DotNET knowledge with additional expertise on Interface, enhancement
- Working with a ticket tool like Jira
- Experience with SCRUM/Agile Development
- Experience with SAP Mobile Platform, SAP Gateway, WPM, MVVM is a plus
- Experience with Windows 10 SDK is must
This new age venture has handled over 8,00,000 invoices, assisting over 5,000 suppliers through 10,000 investors in 36 locations across India. Backed by Sequoia Capital, Prime Venture Partners and Tiger Global Management this fintech startup helps in fast and secured transactions without the hassle of collaterals.
As a Affiliate Marketing Manager, you will be responsible for managing and optimizing company's affiliate and partnership marketing programs.
What you will do:
- Recruiting, managing and activating new affiliates and optimizing current affiliate marketing performance.
- Planning, booking, and managing promotional campaigns with potential partners, influencers, and media companies.
- Implementing initiatives that will generate user growth and positive sentiment for the business through social influencer channels and synergistic partnerships.
- Managing affiliate/partner requests and developing profitable marketing channel engagements.
- Vetting potential publishers and their sites to ensure they meet established criteria including brand alignment, content quality, promotional tactics, etc. and make recommendations accordingly.
- Analyzing and leveraging data-based insights on performance and competitive landscape to innovate offerings.
- Working cross-functionally to successfully implement new campaigns, materials, and content for Influencer/Partner/Affiliate marketing programs.
- Examining existing programs from a strategic standpoint; contributing new ideas about how to optimize initiatives.
- Optimizing marketing budgets and drive investment strategy within Affiliate and Partner/Influencer relationships
Desired Candidate Profile
What you need to have:
- 2+ years of Affiliate/Influencer/Partnership marketing experience in SaaS with at least 1 years focus on building and managing successful Affiliate/Influencer/ Partnership Marketing programs
- Full proficiency in working with known Affiliate Networks
- Strong experience with link tracking, conversion pixels/tags, sales validation, Google Analytics, and digital marketing attribution concepts
- Analytical mindset with a passion for data-based decision making with a strong test-and-learn mindset
- Passion for following rapidly evolving trends and determining new possible social marketing techniques to drive business
- Full proficiency in English. Written and spoken
- Familiarity with Indian B2B business.
DjangoPython
JavaPython
Javascript
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon