Software Tester

Job Title: Senior QA Engineer – Manual Testing (Hardware Focused)

Location: Navi Mumbai (Only local candidates from Mumbai/Navi Mumbai will be considered)

Work Mode: 5 Days Working | Work From Office

Experience Required: 5+ Years

Notice Period: Immediate Joiners or Candidates Who are already serving or served notice period.

About the Role:

We are looking for an experienced and detail-oriented Senior Manual QA Engineer with strong proficiency in hardware-based and emulator-driven manual testing. The ideal candidate will also possess 1–2 years of hands-on experience in Java, ideally for scripting or basic automation tasks. This role is ideal for someone with a background in hardware testing looking to contribute to highly integrated systems involving both hardware and software components.

Key Responsibilities:

• Design and execute manual test cases focused on hardware-integrated systems, embedded environments, and emulators.
• Translate complex system requirements and user stories into well-structured, actionable test cases.
• Plan and maintain comprehensive test documentation ensuring traceability and thorough coverage.
• Identify, document, and follow up on bugs and inconsistencies across releases and change requests.
• Collaborate with development and hardware teams to ensure robust system validation across interfaces.
• Utilize Java (1–2 years' experience) to support test scripting or automation where applicable.

Must-Have Skills:

• Manual Testing Expertise: 5+ years in QA with a primary focus on hardware/manual testing.
• Hardware & Emulator Testing: Proven experience in testing physical devices, hardware components, or emulators.
• Java Scripting: 1–2 years of experience in Java for test scripting or automation utilities.
• Proficiency in test case design, defect tracking (e.g., JIRA), and understanding of testing life cycle models.
• Exposure to DevOps practices, CI/CD pipelines, and cloud platforms like AWS.
• Hands-on experience with SQL and working knowledge of databases.

Preferred Skills:

• Experience with Python or other test automation frameworks.
• Testing certifications (ISTQB, CP-SAT, CP-MAT, etc.)
• Familiarity with location-based technologies (GPS, mapping, navigation systems).
• Strong analytical mindset with excellent communication and collaboration skills.

Manual Tester with Crew Domain Knowledge

Skill Set/Experience

1.   •       Experience: 5–12 Years

2.   •       Locations: Chennai, Bangalore, Trivandrum, Cochin

3.   •       Notice Period: Immediate to <30 days

1. Very good understanding of airline Crew and Ops business processes
2. Experience in UAT and SIT testing including on-site customer interactions (added advantage).
3. Strong business/testing skills – Use case review, Test case creation (Interface, Functional and UAT and End to End ) , review and execution
4. Basic knowledge of SQL, UNIX
5. Experience in API/Interfaces testing
6. Experience with any of the defect tracking systems.
7. Exposure in using selenium Test Automation tool is added advantage

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

Job Description -

We are looking for a Quality Assurance Engineer with a Bachelor's in engineering, computer science, computer engineering, information technology, or a similar degree. Candidates should have experience in mobile application testing in Android/iOS platforms. As a Mobility QA Engineer, Will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems in mobile application products.

Designation/Role Name: Software Test Engineer (Mobility)

Experience range: 1 to 5 years of experience

Responsibilities -

· Test current products and identify deficiencies

· Suggest solutions to identified product problems

· Investigate product quality in order to make improvements to achieve better customer satisfaction

· Plan, create and manage the overall Quality Planning strategy

· Collaborate with the Product Development team to ensure consistent project execution

· Identify quality assurance process bottleneck and suggest actions for improvement

· Oversee continuous improvement projects

· Collect quality data

· Identify key KPIs for product quality

· Prepare and present reports and metrics to Senior Management

· Capable of handling multiple tasks and projects in parallel with tight deadlines.

Skills/Expertise :

· Strong in software testing & QA concepts and test case writing with a break the system approach.

· Knowledge of bug tracking and project management tool JIRA.

· Working knowledge of mobile operating systems such as iOS and Android.

· Ability to test on different platforms,devices and cloud devices tools like Browserstack.

· Experience in developing automated test scripts in mobile app testing using tools like Appium and Selenium.

· Ability to develop test framework for mobile application testing using open source tools and technology.

· Scripting languages such as Java, python or Javascript.

· Experience in using configuration management or version control tools like GIT.

· Hands-on experience in Android Studio and xCode instrument for Android and iOS application error logs debugging and monitoring the memory leakage.

· Knowledge of identifying the API requests from the mobile clients using the Charles Proxy tool.

· Hands-on experience with IDEs like Eclipse , Android studio, IntelliJ IDEA.

· Knowledge of MYSQL and Database concepts for database testing.

Good to have :

· Experience in CI/CD tools like Jenkins will be an add-on.

· Knowledge of Codecept.js, Puppeteer test frameworks

Purpose

All kids have extraordinary talent & creativity, and our mission in the world is to

help nurture it. We truly believe that education needs to develop the whole being, and exploration of broad interests is key for originality. We are working hard to be the world's most loved extra-curricular platform & build the future of passion. We are here to do the best work of our lives, and together, we hope you are too. Come & help shape the future of inspiration & passion. As an early team member, you get to shape the direction of

our products, company culture, hiring & design language and practices for the future to come.

Team

We are a team that is maniacally customer obsessed & building products that

consumers love.The plumber in chief, Subramanya Sharma (subba), was recently CPO & CMO @ Cleartrip helping build one of the most loved consumer companies in the region.

He was also instrumental in taking Cleartrip global 8 countries) & create global

high quality products in an increasingly flat world.We want to recreate the magic and build the same customer obsession & product culture here.

Requirements:
*2-4 years of experience

*Ability to do stress testing + has knowledge of IT security (rate limiting, DDOS attacks etc)

*Proven Manual testing experience is a must.
*Good knowledge of Node.js and it's test platforms

*Automation exp will be a plus

* Should have experience in scripting (shell or python).

*Selenium experience and experience in managing CI/CD for code deployments is a plus
*Experience working with tools for version control (Git)
*Analytical and logical thinking with natural curiosity
*Excellent written and verbal communication skills

*Shows creativity and initiative to improve product test coverage and effectiveness

* Test current products and identifying deficiencies

* Suggest solutions to identified product problems 

* Investigate product quality in order to make improvements to achieve better customer satisfaction.

Position: TEST LEAD

Job Description:

• 7+ years of experience in testing manual / automation.
• Experience in testing migration projects is Must.
• Ability to understand content migration testing requirements
• Ability to understand and define testing scope, risks, constraints, dependencies, and assumptions
• Engage with key users and stakeholders in defining testing requirements, approach, plan & validation
• Identify, document and validate source and target data requirements
• Work with key users and stakeholders to identify and resolve data issues
• Good written and verbal communication skills, with the ability to communicate technical terminology to people with limited or no technical understanding
• Ability to work in tight deadlines
• Status reporting to senior management and stake holders

Skills and Experience

• Designing test plans, scenarios, scripts, and procedures. Executing tests on source code.
• Analyzing test results and reporting to the development team.
• Working with the development team to correct bugs and errors
• Preferred: Insurance or BFSI domain experience
• Testing experience of Insurance products like PAS / Policy Admin System, Billing, Claims
• AINS Certification a plus
• 5-8 Years of Experience required.

About the Role

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

Responsibilities

Excellent command of Manual Testing and Automation Testing (Any tool).

Good knowledge of UI automation using Selenium or equivalent

Good knowledge in writing advanced SQL queries and data validation techniques Solid knowledge of SDLC and STLC concepts, Functional Testing

Fundamentals Good Experience of working in an Agile environment

and Expected skillset (Good to have)

Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.

• Experience in testing web-based applications.
• Experience in developing test cases and scenarios based on PRD/BRD/Use cases.
• Experience in testing Web Services
• Logging defects/bugs in the defect management tool
• Tracking the defects and retire them with appropriate test execution
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills

Tools and Technologies:

• Should have strong knowledge and hands-on with SQL, Java, and Selenium
• Good/Fair knowledge of angular framework and Protractor with JavaScript/TypeScript
• Hands-on with any of the defect management tools like Jira/Bugzilla
• Knowledge of J-meter, Soap UI is a plus

• 2+ yrs experience with manual testing on mobile (automation testing is an advantage) 
• Manual testing experience in testing for Android & iOS is MUST
• JIRA or other bug tracking tool experience 
• The QA Analyst will be expected to complete manual testing on both iOS and Android devices, be able to enter findings into Jira, and follow up on defects discovered
• PRD Reviews, Test Case coverage and Execution, able to handle End to End Application testing and release process.
• API testing experience and Basic SQL knowledge
• ADB commands, Android Studio, Xcode, Understanding Logs, SDK’s.
• Work as part of cross functional, passionate agile project teams to ensure quality is maintained.                                                                                                                Good To Have Skills :
  • Experience in setting up automation testing infrastructure & writing automation testing scripts for Android, iOS & APIs
  • Work on Automation framework
  • Work on continuous integration tools
  • Hands on experience with Appium