Software Support Executive

Primary responsibilities will include:

• In-depth involvement and ownership of the financial and taxation due diligence function of the firm at every stage of the portfolio company’s transitional journey
• Developing a deep understanding and analysis of the portfolio company’s financial model
• Portfolio monitoring and financial/operational analysis
• Competition benchmarking and analysis
• Creation of frameworks and guidelines for key business functions both internal and with portfolio companies
• Stage-wise financial and operational goals setting and assessment for portfolio companies
• External and Internal reporting on a Quarterly and Annual basis

Qualifications:

• 4-6 years of relevant work experience
• CA preferred
• Working in Big 4 or 6 companies
• Strong analytical and interpersonal skills
• Should possess strong ethics and high integrity

JD for Sales Executive 

About SynergyLabs

Synergy Labs is a Gurgaon-based specialized artificial intelligence solution provider focusing on smart policing solutions using computer vision. Synergy Labs has delivered custom-made machine learning solutions tailored to business needs and requirements in various industries, systematically designed by applying MIT's approach to design thinking in order to deliver a scalable product that exceeds customer expectations. Our team of 20+ AI researchers and developers use the latest technologies, frameworks & hi-tech methodologies to offer impeccable and quality services globally.

We help our clients worldwide to deliver their vision to their numerous customers effortlessly. Our services & solutions are designed for large-scale businesses as well as start-ups.

Job brief

We are looking for an enthusiastic marketing executive to join our marketing/Sales department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.

As a marketing executive, you will collaborate with our marketing and advertising team in all stages of marketing campaigns. Your insightful contribution will help develop, expand and maintain our marketing channels.

It will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast-paced work environment.

Responsibilities

● Collect quantitative and qualitative data from marketing research

● Perform market analysis and research on the competition

● Call the client and check the requirements

● Services existing accounts, obtains orders, and establishes new accounts by planning and organizing a daily work schedule to call on existing or potential sales outlets and other trade factors.

● Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

● Submits orders by referring to price lists and product literature.

● Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

● Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.

● Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.

● Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

● Provides historical records by maintaining records on customer sales.

● Contributes to team effort by accomplishing related results as needed.

● Manage and update company database and customer relationship management systems (CRM)

Requirements

● Strong desire to learn along with professional drive

● Solid understanding of different marketing techniques

● Excellent verbal and written communication skills

● Excellent knowledge of MS Office

● Familiarity with marketing computer software and online applications (e.g. CRM tools, Online analytics)

● Passion for the marketing industry and its best practices

● Current enrollment in a related BS or Masters degree

A stealth startup, born from research at Stanford's Human-Centred AI Lab, is building an AI Chief of Staff, designed to revolutionize how we work. 

Most companies building AI agents are automating routine work. But we want to hold AI to a higher bar – an AI that “reasons” and helps humans deal with cognitive overload.

Come work at the intersection of cutting-edge NLP, generative AI and graph learning ML techniques. Help build technology that empowers, not exhausts!

Team: Stanford founder with background in data science, investing, and startups; Staff engineer at Amazon; and top-tier AI practitioners as Advisors (ex-Head of AI at Spotify, Senior Eng Director at Pinterest, AI 2030 Global Leader among others). Harvard and Stanford engineers contributed to early product development.  

Role: Founding ML Engineer, full-time

Location: India. We can sponsor visas to relocate to the US based on fit. 

Compensation: Around INR 25 lakh based on experience + equity

Required Qualifications

• Bachelor’s degree or master’s (preferred) in computer science, engineering, mathematics, or a related technical field from a top-tier institution
• 3+ years of experience building and deploying ML models in production, ideally with “0 to 1” ML work

Technical

• Expertise in NLP: Hugging Face Transformers, BERT, RoBERTa, and techniques like text classification and semantic clustering.
• Experience with LLMs (e.g., GPT-4, Gemini) for prompt engineering, fine-tuning for specific use cases, content generation, and cost-optimized ML infrastructure
• Deep Learning & Graph-Based ML: Proficiency in TensorFlow, PyTorch, XGBoost, GNNs, and dynamic graph databases like Neo4j for modelling relationships
• AI-powered chatbots, integrating LLMs for natural language interaction, feedback processing, and real-time user support
• Real-Time Data Processing & Integration: Skilled in using Apache Kafka and integrating ML models into scalable, reliable back-end systems
• Cloud Deployment: Experience deploying and managing ML services on AWS, GCP, or Azure with a focus on scalability and performance optimization

• 4+ years exp with solid backend/engineering experience.
• Knowledge of data structures and an eye for architecture.
• Solid CS fundamentals, fluent in multi-threaded and asynchronous programming, a strong inclination for architecting at scale.
• Excellent technical design, problem-solving, debugging, and communication skills.
• Rapid prototyping worked on distributed systems at scale.
• Basic knowledge of SQL as well as NoSQL databases.
• Proficient in Golang, it's design, and concurrency patterns.

Roles & Responsibilities

• Define and implement test strategy
• Define and baseline tool strategies
• Define and document test environment and test data strategies
• Perform feasibility study for recommended solutions
• Create strategies for test optimization
• Carry out gap analysis and identify improvement areas
• Identify program goals and define KPI's and SLA's
•  Identify and implement industry wide best practices
• Perform test maturity assessments provide recommendations and define roadmaps
• Identify candidate for automation by prioritization
• Maintain active relationships with Product Owner and scrum master and team to understand business requirements
• Lead efforts with Integration/User Interfaces

Requirements: 

• BE or  B Tech or MCA from a reputed college.
• 5+ years of relevant work experience.
• Proficient in Manual Testing of Mobile App, Web, and API
• Proficient in using Automation Tool like Selenium, Jmeter or other Automation Test Frameworks
• Proficient in implementing DevOps best practices
• Extensive knowledge of QA process improvement and enhancement
• Effective verbal and written communication
• Working Knowledge of SQL
• Practical Knowledge of GIT/SVN
• Understanding of Jira

You will:

• Be passionate about building great software products 
• Be passionate about building and leading a great software development team
• Thrive in leading innovation as well as day to day execution and problem solving in a fast paced cutting edge technology environment. 
• Be responsible for ensuring the on time, on budget and high quality delivery of digital entertainment products and cloud systems that are used by millions of consumers
• Partner with cross functional and cross cultural  teams including designers, architects, project managers, QA engineers, third party systems providers and customers to meet company business objectives
• Retain and spread organisational knowledge through documentation, best practices and training
• At all times consider how to engineer software solutions the right way for high performance and for future maintainability instead of taking shortcuts 
• Contribute to product roadmap and improvement of development methodologies 
• Be proactive and be alert for potential organisational, process and technical issues before they arise.

You have:

• Experience in recruiting, motivating, managing and retaining a high performing software engineering team that evolves and improves its knowledge over time
• Understanding of quality processes required to ensure delivery of best possible software products every release
• Hands-on development experience and ability to lead your team at a code / architecture level 
• Experience with react , Kotlin and optionally swift.
• A solid grasp of Agile software development and deployment lifecycle on multiple consumer devices, cloud services and physical servers in data centers
• Experience with Git based source code management, Continuous Integration and JIRA configuration / task management 
• Good understanding of latest internet technology stacks on both client and server side
• Good understanding of tools / best practices for integration, security, scalability, high availability, performance, monitoring, logging and error handling
• Good understanding of digital media domain systems including one or more of the following: video workflow, video delivery, DRM, content management, ecommerce,  payments, data analytics and consumer device platforms
• 3 or more years of experience of managing software engineering teams
• 6 or more years of hands on enterprise / service provider grade development experience 
• Self motivation and ability to manage your own time and your team’s time to get the job done at the high international quality levels that we expect
• An engineering Degree in computer science or equivalent practical experience
• Prior experience working within the Media, E-commerce, Telecommunications or similar large scale consumer facing industry

As a software tester, you'll be involved in the quality assurance stage of software development and deployment. You'll conduct automated and manual tests to ensure the software created by developers is fit for purpose and any bugs or issues are removed within a product before it gets deployed to everyday users. Your role is integral to the creation of software systems and technical products. You'll need to be familiar, or become familiar with, programming and using coding languages.

Responsibilities:

• Extensively working on Manual Testing/API Testing/Functional or UI Testing.
• Develop test strategies and test plans for projects.
• Participate in developing and reviewing the test policies for the organization.
• Defining the scope of testing within the context of every release and every software testing level or cycle.
• The use of resources in an effective way and managing the resources for software testing.
• Applying the appropriate test measurement and metrics for the software product and testing team.
• Designing test scenarios for software usability, running these tests, and preparing reports on the effectiveness and defects to the production team.

Requirements:

• Minimum 6 years-10 years of related work experience in API and Functionality testing preferably in the Payments domain.
• Ability to work in a high-performance environment.
• Must be a Graduate in B. E/BSC. IT/BCA or Equivalent.

Job Role – Technical Lead – Back End

Work Location  - Bengaluru  

Job Description –

Requirements
• 5+ years of experience in product companies
• Experience in software development and coding in multiple languages

• Experience in both front-end and back-end development with mastery in back-
end.

• Excellent knowledge of software and application design and architecture
• Understanding of software quality assurance principles
• Managed at least 4-5 engineers in their experience.
• High quality organisational and leadership skills
• Outstanding communication and presentation abilities

If you think you are one of them then please reply with your interest and we will take your candidature ahead for the next level of evaluation. Below information would be appreciated more:

Current CTC:

Expected CTC:

Notice Period:

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