Software Support Executive

Role & Responsibilities

We are seeking an experienced and self-motivated Lead Product Manager with expertise in Auto-Tech (e.g., Spinny, Cars24, Acko, PolicyBazaar, Park+). The ideal candidate will focus on user retention, increasing app engagement, and scaling our products to the next level.

Key Responsibilities:

User Retention: Develop and execute strategies to retain users, increase session lengths, and improve app engagement.

Data-Driven Insights: Conduct user behavior analysis and leverage insights to drive product improvements.

UX Optimization: Lead UX enhancements and A/B testing to deliver an exceptional user experience.

Team Leadership: Mentor and guide product teams to achieve strategic goals.

Stakeholder Management: Ensure seamless collaboration across teams and alignment on product objectives.

Ideal Candidate

Industry Experience: Proven experience in Auto-Tech companies or similar sectors.

Product Expertise: Demonstrated success in scaling products and improving user retention.

Technical Skills: Strong command of data analytics, Google Analytics, and UX design principles.

Leadership Skills: Exceptional ability to lead teams, manage stakeholders, and drive challenges to solutions.

Innovative Thinking: Proven ability to improve live products through user-centric design and research.

Vacancy: Full Stack Senior developer for BeYoungBrands start-up - Paris.

Project description:

We are a small innovative team with a big-picture vision. 

Our goal - to help people be healthier, younger, happier and to live long and active lives.   

We are advocates of holistic approach and inclusion. We believe that the best results are brought by uniting science and ancient wisdom which science cannot explain yet.  

Our goal is very challenging – we want to create a one-point access tool to manage induvial wellbeing and health (with a collaboration platform with doctors) from the convenience of home and smartphones.

Our goal if far beyond just teaching how to eat and exercise healthier.  We want gradually to transform the way a patient and client talk and communicate about health issues. 

Our future network of doctors will include only best medicines embracing the holistic approach to each client, accepting limitation and negative impacts of some modern therapies and willing to accept the usage of alternative and holistic therapies by their patients.   

Role description:

The successful candidate to join our team will be the first architect of our ambitious project.  Along with immensely challenging tasks and responsibility, he/she will have joy of being the person to layout the design and develop the initial model of the product.

We are looking for a self-starter with already proven experience. The job will have a title of senior developer and an employee will have to deliver to its title.  We put great worth on the personality of a candidate and his/her ability to get things done, to deliver results and to quickly update one’s knowledge based on the requirement of a task at hand.

Job description:

3+ years of experience

Candidate with experience in both Backend and Frontend technology using Java and Python with JavaScript/Angular/Django. Would prefer Full Stack experience in the current project.

Internal Title: Senior Developer

Experience Range: Mid Level with a proven track record in the development

Skill(s): Python, Django, JavaScript, AngularJS/ReactJS, NodeJS, MongoDB, ExpressJS

Education:

• Bachelor's in Computer Science (Required)
• Master (preferred)

Job Type: Full-time
Location(s): Remote

Responsibilities

• Design, build and maintain efficient, reusable, and reliable codes for front and backend development.
• Build a layout for structured system data and regularly feed and update it.
• Conceptualizing and developing the data, programming and analysis for online behaviour.
• Building a first draft of the AI algorithm.
• Programming machine learning and its applications.
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design.
• Develop and manage well-functioning databases and applications.
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade application.
• Create security and data protection settings.
• Build features and applications with a mobile responsive design.
• Write technical documentation.
• Work with data scientists and analysts to improve software

Technical and Professional Requirements

• Minimum 3 years of relevant experience.
• Proven work experience as a Full Stack developer (Anyone project would do, we are open for freshers with great knowledge and proven experience too).
• In-depth understanding of the entire web development process (design, development and deployment)
• Strong understanding of data structures/algorithm.
• Excellent coding skill in Node js/Angular/Reactjs, JavaScript, Python, Shell Scripts, Groovy.
• Experience in designing, developing and building end to end web applications.
• Responsive Web Design Development experience
• Experience in web libraries.
• Experience with one or more of databases.
• Experience working with deployment and orchestration technologies.
• Knowledge of Agile engineering and testing practices.
• Must have flexibility in work hours
• Knowledge of API Design and Development and Security Patterns on API’s using API Gateway.
• Familiar with modern reactive frameworks and Event-Driven architectural patterns.
• Implementing automated testing platforms and unit tests.
• Good Error and Exceptional Handling Skills.
• Knowledge of Automation scripts.
• Experience in Cloud Technology for Deployment of Services is a plus.
• Analyzing user requirements, envisioning system features and functionality.
• Identify bottlenecks and bugs, and recommend system solutions by comparing advantages and disadvantages of custom development.
• Understand Architecture Requirements and ensure effective Design, Development, Validation, Testing and Performance, monitoring.
• Strong knowledge of front-end languages (e.g. HTML, JavaScript and CSS)
• Very strong Integration knowledge is desired.
• Excellent analytical and time management skills
• Teamwork skills with a problem-solving attitude.

Deliveries plan and personal achievements goal for a

role of Senior developer in BeYoungBrands

1. First 3 months at the role
   1. Develop and builds a new multilingual website to reflect the main features of the project and backend structure.
   2. Build initial backend design and architecture.
   3. Develop personal area zone with automated functions.
   4. Develop security strategy to protect sensitive client information.
   5. Start building algorithm on existing processes and activities of a clients. Integarate currently available research into algorithm.
   6. Be support on daily tasks and automations.
   7. Propose and replace external resources for automation or selling tools with own development plan.
2. Second 3 months at role:
   1. Continue developing interactive client area.
   2. Work further on algoright with integrating research database, database of clients actions and reported results.
   3. Start building mobile application for everyting what is already done in platform.
   4. Build food extension of the platform and mobile section to it with full food directory database, menu planning, photo recognition, input areas and calories calculations.
   5. Start building exercise module (possible with 3^rd party license to use, to be discussed), with video, calories count, instructions, etc.

CRM Technical Developer

Country: Malaysia

Cities: Kuala Lumpur

Area of expertise: Customer Relationship Management (CRM)

Job Description

You're a problem solver, knowing the systems, applications, and processes that will make a client happy, no matter how complex the IT solution and integrating architecture. You bring expertise and creativity to designing activities and building system prototypes.

About the job

Business and IT don't always speak the same language. It can be difficult for companies to know how IT can help tackle their problems and increase profitability. They need you to understand their business and translate their needs into a software solution that will realize results. 

As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.

Day-to-day you will:

• Assist across all phases of projects (e.g. Plan, Analyze, Design, Build, and Test)
• Demonstrate technical knowledge to design and implement CRM solutions
• Research customer issues that may be non-standard in order to offer solutions
• Support design of conceptual architecture and technical solutions
• Ensure project quality meets standards through critical metric identification and testing plan
• Identify process gaps and work cross-functionally to formulate improvement plans
• Travel as needed

Key Role Skill & Capability Requirements:

You are passionate about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, a self-starter, and a creative problem solver. You are passionate about software and its potential to move organizations forward through innovation.

Your technical skills may include:

• Design, develop, deploy, customize and integrate Microsoft Dynamics CRM with other systems
• Configure and customize on standard workflows, dashboards, forms, views and develop standard or custom reports
• Develop reports or dashboards using PowerBI and integrate with D365CS
• Develop web application, web API, console application, window services to integrate with D365CS
• Develop a script to migrate existing CRM to D365CS
• Complete the documentation required including the source codes, technical specification, and unit test result
• Support SIT, UAT, and production and fix the defect within the agreed SLA
• Strong understanding of Microsoft Dynamic365 CRM, with domain knowledge in Customer Service and Telco industry - this would be a plus point
• Develop Power BI reports and integration to Microsoft Dynamic 365 CRM

Your non-technical skills may include:

• Client management skills and the ability to work with customers to develop and manage an action plan
• Some consulting experience working with external clients
• Experience working with global/offshore teams
• Excellent communication skills

Preferred Education Background:

Bachelor's degree in a relevant field preferred.

Preferred Years of Work Experience:

• Minimum 3 year of Microsoft Dynamic 365 CRM and Power BI development experiences
• Minimum 3 year of experience in ASP.NET C# development, JavaScript, HTML 5, CSS and other web base technology and tools
• Experience with Microsoft Dynamics 365 Field Service is essential

• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skill
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Job Title:   Python Developer

Job Location: Pune ( Baner)

Experience: 4 to 8 years

Notice Period: 1 Month or Less

Skills: Python (Django, Flask), MySQL, Strong focus on OOPS and Architecture, Bitbucket/GitHub, NoSQL

Technical Requirements:

• Experience in developing web applications and APIs(REST, XML, other open sources)
   
• Strong programming foundation in Python, MYSQL & OOPS Experience in Django/Flask
• Experience & Good understanding of HTML5, CSS3, Bootstrap, Ajax, JS etc while experience on Angular, Node JS will be an added advantage.
• Solid exposure of API integrationsand familiar with various design & architectural patterns.
   
• In depth knowledge of Source Code Repository and experience working with Bit-bucket.
• Experience working on Apache HTTP or any other web/app server.
• Hands on experience in DB design, Architecture, coding, unit testing and debugging.
• Experience working in an Agile development environment.
• Sound in data structure analysis and algorithm design.
• Ensure cross-platform compatibility of information retrieved from web services on Android and iOS platforms, in terms of Push Notifications, platform-specific issues, etc
• Good knowledge of relational databases, version control tools and of developing web services.
• Strong understanding of the software development life cycle and best practices

Roles and Responsibilities:

• Should be a problem solver with an attitude to contribute towards the success of Team/Project as well as organization.
• Should be able to guide other members in the team
• Should take initiatives to improve code quality standards and team efficiency.
• Should be able to Participate in the requirements gathering and come up efficient solutions
• Should be able to Efficiently estimate on high and low level along with assessing risk items